---
title: 'Account Manager at Kinsta'
canonical: 'https://feeny.ai/job/account-manager-kinsta-manila-px8q34e3p66g'
type: 'job'
last_seen: '2026-10-19'
---

# Account Manager at Kinsta

- **Company:** Kinsta
- **Location:** Manila, Philippines
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-10-19
- **Apply:** https://jobs.lever.co/kinsta/caadac8e-381f-42a2-9801-202b351fff28

## Job description

Kinsta is one of the top providers of managed hosting for WordPress, with a growing club of 120,000+ businesses including startups, universities, and Fortune 500 firms. We're motivated by excellent quality and proud to have received a 97% satisfaction rating from our customers.

That's because, to us, each day is a chance to grow. As a team, we continuously inspire each other to learn new and better ways to make an impact. We own our jobs proudly - our leaders don't hold our hands, but they're in our corner whenever we ask for help - and our environment is flexible and remote-first.

We are looking for a motivated Account Manager in the Asia-Pacific region who will be responsible for managing existing client accounts and generating additional revenue by working with customers on upselling, cross-selling, and retention. This is a post-sale, client-facing role, and the Account Manager is a quota-carrying contributor.

Account managers will work with a dedicated group of clients (known as their book of business) for the entirety of the client's time at Kinsta to help achieve the client’s goals and represent Kinsta in non-technical support customer interactions. Account managers are also tasked with retaining the client’s business and growing these accounts through upsells and cross-sells.

An ideal candidate is someone who is proactive and has a knack for building relationships. Also, someone who is tech-savvy, process-driven, and loves the thrill of seeking out additional revenue and closing deals!

What You Will Do:

- Own and manage a book of business
- Serve as the day-to-day point of contact for clients, maintain client satisfaction, handle account upsells/cross-sells, and help clients strategize on getting the most from Kinsta’s offerings.
- Identify the health and overall satisfaction of each account in your book of business in order to pinpoint at-risk clients and improve retention rates.
- Spearhead a process-driven sales approach to seek additional revenue opportunities within your book of business
- Become a specialist on Kinsta’s services and solutions, the benefits they provide, and their value to our customers.
- Become knowledgeable about the market competition in order to retain and upsell clients.
- Coordinate with internal Departments to resolve problems and provide service.
- Maintain strong relationships with your book of business, including regular account reviews and communication to ensure they are deriving maximum value.
- Develop growth strategies to increase your book of business
- Provide timely and accurate deal updates to management and executives on a regular basis. Identify product and process improvements through conversations with clients
- Assist other Account Managers daily to achieve team quota success.
- Meet (or exceed!) revenue and retention targets.
- Build, maintain, and close pipeline to consistently exceed quota.
- Meet or exceed all of your daily and monthly Key Performance Indicators (KPIs)
- Position our company's capabilities and value proposition to resolve customer concerns or objections around Kinsta’s services.
- Maintain accurate, up-to-date information on customers and deals within HubSpot CRM.
- Make effective and efficient use of our sales engineers to educate customers and help them make informed buying decisions.

What You Bring To The Role:

- A minimum of 3 years of previous SaaS Sales or Account Management experience
- Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail.
- Experience up-selling, cross-selling, and renegotiating contracts
- Tech-savvy, with a strong interest in technology.
- Near-native proficiency in English and exceptional writing skills.
- Exceptional communication and interpersonal skills.

Bonus if you have:

- Prior knowledge of the hosting industry.
- Outbound sales experiance.

Our Benefits:

- Flexible and remote-first environment.
- Annual remote expense budget.
- Flexible PTO[.](http://pto.paid/)
- Paid parental leave[.](http://leave.annual/)
- Annual professional development budget: available after one year with Kinsta.
- Sabbatical: available after three years with Kinsta (and every three years thereafter).
- Location-specific healthcare benefits (includes vision and dental) for employees hired in the USA, UK and Hungary.
- Pension plan for employees hired in the UK, and 401k contributions for employees hired in the USA.

## About Kinsta

## Company Overview
- **One-liner**: Kinsta is a premium managed WordPress and cloud hosting platform offering enterprise-grade speed, security, and developer-focused infrastructure from 30 global data centers.
- **Entity Type**: Private (Privately held; last known funding: Private Equity round, June 2022)
- **Headquarters**: West Hollywood, California, United States (office also in Los Angeles; remote-first, fully distributed team across 42+ countries)
- **Founded**: 2013
- **Founders**: Mark Gavalda (CEO) and team (founded with the stated mission to "change the status quo" of hosting)

## Core Business
- **Primary industry/industries**: Managed WordPress Hosting, Cloud/Application Hosting, IT Services & IT Consulting
- **Target customers**: B2B and B2C — agencies, enterprises, e-commerce stores, SMBs, and developers; serves small companies up to Fortune 500 organizations across 128 countries
- **Mission or purpose statement**: "We set out to create the best hosting platform in the world and that's our mission" — a performance-first, robust platform that lets customers "dream bigger and move faster" while Kinsta handles the technical complexity.

## Products & Services
- **[Managed WordPress Hosting](https://kinsta.com/about-us/)**: Fully managed, enterprise-grade WordPress hosting with edge caching, bot protection, automatic plugin updates, proactive security monitoring, and guaranteed 99.9% uptime. Includes free premium Cloudflare integration (firewall, HTTP/3, DDoS protection, CDN) for all customers.
- **[Application Hosting](https://www.indeed.com/cmp/Kinsta)**: Hosting for modern web applications built on containerized infrastructure, designed for developers and agencies — part of Kinsta's expansion beyond WordPress.
- **[Database Hosting](https://www.indeed.com/cmp/Kinsta)**: Managed database hosting offering high-performance infrastructure with transparent resource consumption, available alongside application hosting.
- **Global Edge/CDN**: 30 data centers and 300+ CDN locations, enabling hosting "closer to your audience for optimal performance"; native-language 24/7/365 support in 8–10 languages.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed. Last disclosed funding was a Private Equity round (June 1, 2022) led by McCarthy Capital.
- **Key Metric**: Annual Revenue reported at approximately $2.6M per LinkedIn company data — **conflicting/implausible figure**: given 230,000+ customers and 184 employees, this third-party estimate is likely significantly understated; Kinsta does not publicly disclose actual revenue. Total funding is also not fully public.
- **Notable Investors/Partners**: McCarthy Capital (lead, Private Equity round, 2022); strategic tech partner: Cloudflare (enterprise premium integration included free for all customers).
- **Growth Signals**:
  - 230,000+ customers across 128 countries
  - Nearly 65,000 new sites launched in 2025 alone
  - 2,500+ support conversations weekly; 125,000+ GB of traffic daily
  - Ranked the highest-rated managed WordPress host on G2 and the overall #1 leader for market presence and customer satisfaction across multiple industry categories
  - Headcount grew +1.8% YoY (~184 employees; Indeed lists company size as 201–500), with team distributed across 42+ countries
  - LinkedIn following grew +23.6% year-over-year (21,997 followers)

## Competitive Advantages
- **G2 category leadership**: Holds the top G2 score of any managed WordPress solution and is #1 for market presence and customer satisfaction.
- **Premium infrastructure by default**: Free enterprise-level Cloudflare integration, edge caching, HTTP/3, DDoS protection, and a secure firewall on every plan — typically paid add-ons elsewhere.
- **Global performance footprint**: 30 data centers + 300+ CDN locations for low-latency hosting across continents.
- **Remote-first global talent pool**: Supporting customers in 10+ languages with a fully distributed team, allowing 24/7/365 coverage from native speakers (8 languages for support, 10 per the careers page).
- **Developer-centric trust**: Thousands of agencies, enterprise brands, and high-traffic e-commerce stores rely on Kinsta; the company actively contributes to open-source projects and sponsors community events.

## Strategic Focus
- **Expanding beyond WordPress**: Growing the platform into Application Hosting and Database Hosting to serve the broader developer market, not just WordPress sites.
- **Doubling down on performance/security**: Continued investment in enterprise-grade Cloudflare integration, edge caching, bot protection, and transparent resource consumption/cost visibility.
- **Scale through customer trust and reviews**: Leveraging its #1 G2 rating and 99.9% uptime guarantee as a growth engine.
- **Talent acquisition across the globe**: Hiring top international talent (developers, support, designers, sales) to support the distributed, remote-first model.

## Why Work Here
- **Remote-first culture**: "The flexibility to work from anywhere fuels motivation and work-life balance" — team members are distributed across 42 countries, with a remote expense budget and flexible work environment. [kinsta.com/careers](https://kinsta.com/careers/)
- **Strong culture & work-life balance**: Employer rating of 4.4/5.0 across 87 reviews on LinkedIn, with standout Work-Life balance at 4.6/5.0, Culture at 4.4, Compensation at 4.0, and Career Development at 3.9.
- **Notable perks**: Competitive base salary, paid vacations, flexible PTO, training budget for career development, remote expense budget, and the ability to work from anywhere.
- **Inclusive, collaborative team**: Described as "fun and welcoming" where team members bond over travel, languages, reading, family, and pets — while being expected to challenge each other and "constantly raise the bar."
- **Hiring process transparency**: Clearly documented flow — application → short assessment (video or test) → HR call → 1–2 technical interview rounds → offer → background check. Note: Kinsta discloses that AI tools may support parts of the hiring process (resume review/analysis) but final decisions are made by humans. [jobs.lever.co/kinsta](https://jobs.lever.co/kinsta)
- **High-trust, high-autonomy environment**: The company looks for people who "take the initiative and contribute ideas anywhere in the company," with continuous learning promoted in a flexible environment.

## Sources
1. [kinsta.com/careers](https://kinsta.com/careers/)
2. [linkedin.com/company/kinsta](https://linkedin.com/company/kinsta)
3. [kinsta.com/about-us](https://kinsta.com/about-us/)
4. [jobs.lever.co/kinsta](https://jobs.lever.co/kinsta)
5. [indeed.com/cmp/Kinsta](https://www.indeed.com/cmp/Kinsta)

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