---
title: 'Account Manager - LATAM at WeTravel'
canonical: 'https://feeny.ai/job/account-manager-latam-wetravel-mexico-rg48xa5dhn5d'
type: 'job'
last_seen: '2026-09-14'
---

# Account Manager - LATAM at WeTravel

- **Company:** WeTravel
- **Location:** Mexico
- **Compensation:** $32k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-31
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/wetravel/d3c21936-1418-4422-877c-ac38ecd2b3d7

## Job description

Hi! 👋 I’m Carla, based in Chile 🇨🇱, and I’m the Manager of Account Management at WeTravel. We help travel businesses grow by empowering them to make the most of our platform and create exceptional experiences for their travelers. If you’re passionate about helping businesses thrive, excited by the challenges of working in a fast-paced SaaS environment, and love the idea of contributing to a product that supports travel entrepreneurs—then we’d love to meet you. As an Account Manager, you’ll be a key part of that mission: helping our amazing community of travel organizers get the most out of WeTravel while feeling truly supported every step of the way. If you’re curious, proactive, and genuinely enjoy seeing others succeed, I’d love to hear from you.

## How We Work

Our Account Management team sits at the heart of the customer journey. As an Account Manager, you’ll work closely with clients—ensuring they’re fully supported, informed, and maximizing the value of our platform. You’ll collaborate with Sales, Customer Support, and even Product to share customer feedback and shape the future of our offering. Our clients range from solo operators to growing travel companies, so adaptability and communication are key. A big part of your day-to-day will include answering questions, resolving issues, and identifying opportunities to upsell and cross-sell additional features. If you love building trust and solving problems, this is a great fit.

## Why You Should or Shouldn’t Apply

You should apply if you:

- Are fluent in English and Spanish, both written and verbal (bonus points for other languages—list them on your resume!)
- Have excellent communication skills—both written and verbal
- Have strong interpersonal and customer service instincts
- Enjoy helping businesses thrive through hands-on support and strategic advice
- Have 2+ years of experience in B2B account management or customer success
- Are a natural multitasker who can manage multiple clients and needs at once
- Are solutions-oriented and calm under pressure. Thrive in a remote-first, fast-paced environment
- Are willing to travel up to 10% for client visits
- Bonus: Minor SaaS sales experience or experience with up-selling products
- Bonus: Up-to-date understanding of the travel industry’s consumer behavior
- Bonus: Knowledge of Hubspot CRM or other CRM platforms

You might not be the right fit if you:

- Prefer minimal customer interaction or purely reactive support roles
- Aren’t comfortable handling both support and upsell conversations
- Lack experience working directly with clients in a B2B environment
- Struggle to prioritize and manage multiple accounts independently

On a Weekly Basis You Will Find Yourself

- Managing and nurturing relationships with new and existing clients
- Proactively identifying opportunities to upsell or expand product usage
- Serving as a key point of contact for client questions or concerns
- Collaborating cross-functionally with Sales, Support, and Product teams
- Gathering and sharing customer feedback to improve product and service delivery
- Solving customer issues with a calm, proactive, and friendly approach
- Driving long-term client satisfaction and engagement

## Benefits

- Full-time - Fixed Term Contract (as International Contractor).
- Generous "Time to Recharge" policy — enjoy unlimited paid time off to rest, recharge, and show up as your best self.
- Amsterdam Program – visit us in Amsterdam (HQ) for 2-4 weeks every year, staying in one of our WeTravel apartments.
- Work remotely for a maximum of 4 weeks per calendar year. (Although this is a remote role, employees are hired into a designated country of employment. Our Work From Anywhere benefit provides eligible employees with up to four weeks per calendar year to work temporarily from another approved location.)
- Extensive paid family leave.
- Three paid volunteer days per year — take time to give back to causes you care about, on us.
- 2-week cross-functional onboarding program.
- Cutting-edge equipment and tools to set you up for success.
- Join an international, travel-loving team with a passion for adventure and innovation.

Please Note

- As a member of our international team, you’ll work full-time under a B2B contractor agreement, with monthly payments in USD.
- For this role, we can only consider candidates who have the full legal right to work in a LATAM country (citizenship or residency). Unfortunately, WeTravel is not able to offer visa sponsorship or relocation assistance at this time.

## Equal Opportunities

WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you're excited about this opportunity and believe you're a good fit, we encourage you to apply and join us in transforming the travel industry!

## About WeTravel

## Company Overview
- **One-liner**: WeTravel provides an all-in-one operating system for multi-day travel businesses, replacing fragmented tools with a unified platform for CRM, itinerary building, bookings, payments, and supplier collaboration.
- **Entity Type**: Private (raised multiple funding rounds including Series C)
- **Headquarters**: Amsterdam, Netherlands (with offices in Baku, Azerbaijan and Sydney, Australia)
- **Founded**: 2014
- **Founders**: Garib Mehdiyev (Co-Founder & CTO), Zaky Prabowo (Co-Founder & COO); a third co-founder is not publicly named in available sources.

## Core Business
- **Primary industry/industries**: Travel technology, multi-day travel management, fintech for travel
- **Target customers**: B2B; tour operators, destination management companies (DMCs), travel advisors, wellness retreat leaders, and group travel organizers
- **Mission or purpose statement**: “Empower every multi-day travel operator to run a better business.”

## Products & Services
- **AI-Powered Travel CRM**: Captures leads and automates personalized follow-ups using AI, ensuring no inquiry is lost.
- **Itinerary Builder**: Creates beautiful, bookable itineraries with AI assistance, available via mobile app, desktop, or PDF with live flight tracking.
- **Booking and Trip Management**: Handles payment plans, room inventory, passenger manifests, traveler details, and more in one place.
- **WeTravel Network**: A supplier collaboration ecosystem for sending/receiving payments and managing partner relationships.
- **Payment Processing**: Supports 34 currencies, multiple payment methods, and fee-free supplier payouts.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding of $92 million (Series C) plus an earlier $27 million round, totaling at least $119 million.
- **Notable Investors/Partners**: Specific investor names not publicly available from search results; reported by TechCrunch, Axios, and Reuters.
- **Growth Signals**: 
  - Series C funding (2025) specifically allocated to expanding AI capabilities.
  - New office in Sydney, Australia.
  - 10,000+ travel businesses use WeTravel.
  - Over $3 billion in bookings processed through the platform.

## Competitive Advantages
- **All-in-one platform** replaces the patchwork of disconnected software (CRM, booking, payments, itineraries).
- **AI embedded** across CRM and itinerary creation to reduce manual work and increase conversion.
- **Global payment infrastructure** (34 currencies, fee-free supplier transfers) reduces costs for operators.
- **Strong brand trust** with 4.8 rating on Capterra and 500+ reviews.

## Strategic Focus
- Expanding AI-driven features to automate more aspects of travel management.
- Deepening fintech capabilities (payments, supplier payouts) to create a fully integrated financial layer.
- Scaling globally, with recent expansion into the Asia-Pacific region (Sydney office).
- Continuing to build the WeTravel Network as a marketplace for trusted partners.

## Why Work Here
- **Work model**: Remote-friendly with a twist – team members can work from anywhere for up to 4 weeks per year, plus an annual 2–4 week visit to the Amsterdam HQ (staying in company apartments).
- **Culture & diversity**: Over 40 nationalities represented; English is the business language; free English-language app provided.
- **Benefits**: Unlimited PTO, paid family leave (global), mental health app access, three paid volunteer days per year, cycle-to-work scheme (Netherlands), commuting reimbursement.
- **Equipment**: MacBook and necessary gear provided.
- **Team events**: Regular team lunches and Friday socials in Amsterdam, Baku, and Sydney; team offsites for strategic collaboration.
- **Growth**: Part of a fast-growing, well-funded startup shaping the future of multi-day travel.

## Sources
1. [WeTravel About Page](https://product.wetravel.com/about-us)
2. [WeTravel Careers Page](https://jobs.ashbyhq.com/wetravel)
3. [WeTravel Main Website](https://www.wetravel.com/)
4. [WeTravel Careers (Careers Site)](https://careers.wetravel.com/careers)

## Other roles at WeTravel

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