---
title: 'Account Manager at Light'
canonical: 'https://feeny.ai/job/account-manager-light-london-mbv68qh1wawm'
type: 'job'
last_seen: '2026-10-14'
---

# Account Manager at Light

- **Company:** Light
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-03
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.ashbyhq.com/light-inc/6d75cc76-46e5-4767-ba2b-946baae2dd5f

## Job description

Retire the ERP Light exists to replace factory-era ERPs with software that feels alive. Our Smart Financial Platform gives modern, global companies superpowers - automated accounting, real-time reporting, and financial flows that move at the speed of the business. We build with our customers, ship fast, and obsess over craft. In a short time, Light has gone from idea to the operating core for leading companies like Lovable, Legora, and Fuse Energy. We're an early team defining a new software category. Think engineers who love debits and credits, designers who care about reconciliation states, and operators who treat finance as a product. If you're excited to modernise how companies run money, you're in the right place. Backed by world-class investors including Balderton and Atomico and advised by industry titans, we're building category-defining products with the freedom to ship ambitiously and own outcomes. Come help us make Light the global default for next-gen finance.

## About the Role

You'll sit at the heart of our Customer function and work with our most important customers. You’ll make sure they understand the value Light brings them and drive renewals and upsell. Your customers are Financial Controllers, Finance Directors and CFOs at fast-growing multinational SaaS and tech companies. Senior, technical, time-poor. They expect you to keep up, to tell them straight when something won't work, and to make their team the hero. We’re a young company, and we’re just starting to renew contracts. In parallel, we’re deploying Agentic Customer Engineers who help our customers make the most of Light. While they re-design customer workflows and deploy agents, you’ll own the stakeholders, the adoption, and the commercial in this motion. There's no set playbook yet. You'll write it, and we'll help.

## Key Responsibilities

- Own existing customer relationships and drive adoption, renewal and upsell
- Ensure that Controllers, Finance Directors, and CFOs see the value Light brings
- Make finance the hero - help them do their best work and get recognition for it
- Partner two-in-a-box with Agentic Customer Engineers to help customers make the most of Light and our suite of AI agents
- Spot an engagement going sideways before the customer does, and fix it
- Feed what you learn back into the playbook the team is building

## Experience & Qualifications

- 5+ years owning customers in account management, customer success, consulting, or a commercial delivery role - with outcomes you can point to
- You hold your own with a CFO. You can talk multi-entity finance, ROI, and adoption without flinching, and you know when to push back
- You've driven adoption and expansion, not just kept accounts warm and sent QBRs
- You bring structure to messy, ambiguous engagements - clear plans, sharp prioritisation, and the judgement to know which details matter
- You've owned accounts and driven outcomes
- You use AI tools daily and have specific opinions on where they help and where they don't
- Fluent English; additional European languages a plus
- Bonus #1: Finance or accounting background
- Bonus #2: Experience in a forward-deployed, solutions-led, or professional-services model focused on renewals and upsell, ideally in the context of AI

You'll probably struggle here if

- You need a big support team, a mature playbook, and a manager on call to operate - this is a founding role with limited scaffolding
- You can't give a concrete example of telling a senior customer "no" and making it stick
- You love the status quo - this job is about change more than maintenance
- You've used ChatGPT once and weren't impressed - we go all in on AI at Light

The good stuff In addition to being part of a great team and working in a really fun and innovative environment, we offer: 💸 A competitive salary + potential stock options 🏝 Generous package of paid annual leave + public holidays 🥳 Regular socials and company off-sites (last time was in Piemonte, next time is in Provence) 🚀 A huge opportunity for career growth as you'll help shape a market-defining motion

The famous last words Working at Light means you're embarking on an exciting journey to reshape the future of multinational financial operations. Our cheat-code is that we've built something like this before - and are now doing it again, only better. Our goal is to make global finance effortless and empower companies to make informed decisions. Join the rocket ship while it's taking off 🚀

## About Light

## Company Overview
- **One-liner**: Light provides an AI-native, multi-entity financial platform (ERP) that automates global accounting, AR, AP, expenses, and financial reporting for multinational technology companies.
- **Entity Type**: Private (Series A)
- **Headquarters**: Copenhagen, Denmark
- **Founded**: 2022
- **Founders**: Jonathan Sanders (CEO) and Filip Kozjak (CTO)

## Core Business
- **Primary industry/industries**: Financial Software / Enterprise Resource Planning (ERP) / Fintech
- **Target customers**: B2B, specifically multinational technology companies and businesses with complex multi-entity accounting needs.
- **Mission or purpose statement**: To build the Smart Financial Platform, redefining ERP by shipping fast, joyful features built for finance and revolutionizing the world’s largest and oldest software category. [light.inc](https://light.inc/careers)

## Products & Services
- **Light Platform (AI-Native Financial Platform)**: A unified SaaS platform that combines General Ledger, Accounts Receivable, Accounts Payable, expenses, bookkeeping, and financial reporting. It is built on a best-in-class in-memory HTAP database for instant reporting and is designed to scale to billions of transactions. Key features include immutable record keeping, AI-powered accounting (e.g., a "finance companion" for snapping receipts and answering policy questions), automated workflows, and multi-entity consolidation. [light.inc](https://light.inc/?ref_type=organic)

## Market Standing
- **Valuation/Market Cap**: Not publicly available.
- **Key Metric**: **Total Funding: $43 Million**. This includes a $13M Seed round (led by Atomico, June 2024) and a $30M Series A (led by Balderton Capital, October 2025). [linkedin.com](https://www.linkedin.com/company/uselightinc)
- **Notable Investors/Partners**: Atomico (Seed lead), Balderton Capital (Series A lead). The team is also crafted by engineers and designers from world-class companies like Spotify, X, AWS, Klarna, Google, and Shopify. [light.inc](https://light.inc/careers)
- **Growth Signals**: The company is in a "high-velocity go-to-market phase" with rapid customer onboarding. Headcount has grown **+175% year-over-year** (from ~22 to 61+ employees). The company is actively shipping features faster than ever and fielding many RFPs. [light.inc](https://light.inc/careers), [linkedin.com](https://www.linkedin.com/company/uselightinc)

## Competitive Advantages
- **AI-Native Architecture**: Unlike legacy ERP systems (e.g., NetSuite), Light is built from the ground up as an AI-first platform, enabling features like automated workflows, smart predictions, and a conversational finance assistant.
- **Performance at Scale**: Built on an in-memory HTAP (Hybrid Transactional/Analytical Processing) database, Light boasts sub-500ms response times for any transaction or report, even at billions of transactions, whereas competitors can take up to 100 seconds. [light.inc](https://light.inc/?ref_type=organic)
- **Immutable Ledger**: Uses an immutable ledger for perfect audit trails, a critical feature for compliance that traditional, editable databases lack. [light.inc](https://light.inc/?ref_type=organic)
- **Multi-Entity Focus**: Purpose-built to solve the extreme complexity of multinational accounting, eliminating the need for a "finance frankenstack" of multiple disconnected systems. [light.inc](https://light.inc/?ref_type=organic)

## Strategic Focus
- **Go-to-Market Velocity**: The company is aggressively scaling its sales, onboarding, and customer experience teams to capture market demand.
- **Product Velocity**: Shipping new features and improvements at a rapid pace, focusing on making the platform more intuitive and powerful.
- **Global Expansion**: With offices in London, Copenhagen, and New York, and a remote team across Europe and the Americas, Light is building a global presence to serve international customers. [light.inc](https://light.inc/careers)
- **Talent Acquisition**: Actively hiring across engineering, sales, implementation, and AI strategy to fuel its growth phase.

## Why Work Here
- **Culture**: The company values speed, simplicity, clarity, and joy. They emphasize a "joyful user experience" for both customers and employees.
- **Work Environment**: Offers a hybrid/office model with physical offices in London, Copenhagen, and New York. Employees typically work from physical offices. [builtin.com](https://builtin.com/company/light-lightinc)
- **Perks & Benefits**: Includes healthcare benefits (dental, health, vision), life insurance, 401(K) (US), generous parental leave, company equity, and free snacks/drinks. They also have quarterly team events ("Starsite") in iconic European cities. [builtin.com](https://builtin.com/company/light-lightinc), [light.inc](https://light.inc/careers)
- **Impact**: Opportunity to work on a "world-class" product redefining a massive, legacy software category (ERP) with a highly skilled team from top tech companies. The engineering culture is described as "crafting the AI-native financial platform" with a focus on speed and quality. [light.inc](https://light.inc/careers)

## Sources
1. [light.inc](https://light.inc/careers)
2. [builtin.com](https://builtin.com/company/light-lightinc)
3. [light.inc](https://light.inc/?ref_type=organic)
4. [linkedin.com](https://www.linkedin.com/company/uselightinc)
5. [builtinnyc.com](https://www.builtinnyc.com/company/light-lightinc)

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