---
title: 'Account Manager (m/f/d) at Vectorworks'
canonical: 'https://feeny.ai/job/account-manager-m-f-d-vectorworks-allplan-g759fbwddp0h'
type: 'job'
last_seen: '2026-09-09'
---

# Account Manager (m/f/d) at Vectorworks

- **Company:** Vectorworks
- **Location:** Allplan, Germany
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2025-10-24
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.gem.com/vectorworks/am9icG9zdDoa3wW5T1m1tZlRdSg4Roa3

## Job description

ALLPLAN enables architecture, engineering, and construction professionals to transform project delivery by connecting teams and data throughout the entire lifecycle. We are looking for a customer-focused Account Manager to strengthen and grow long-term relationships with our existing customers and/or future customers in public sector. You will be responsible for ensuring high customer satisfaction and growing revenue across both strategic and mid-sized accounts. Leveraging your relationship management skills, commercial acumen, and industry knowledge, you will act as a trusted advisor to help clients maximize the value of ALLPLAN’s BIM solutions.

## KEY RESPONSIBILITIES:

- Serve as the primary point of contact for assigned customers, ensuring strong, ongoing relationships with decision-makers and key stakeholders.
- Grow revenue by proactively managing contract lifecycles, identifying expansion opportunities, and ensuring timely closure of renewal agreements.
- Develop and execute account plans for strategic and mid-sized customers, ensuring alignment with both client goals and company growth objectives.
- Collaborate closely with Customer Success, Professional Services, and Sales Engineering teams to ensure seamless onboarding, adoption, and long-term value realization.
- Monitor customer health, satisfaction, and usage metrics to anticipate needs and mitigate churn risks.
- Provide tailored business reviews and strategic guidance to demonstrate value delivered and highlight opportunities for additional impact.
- Maintain accurate and up-to-date account information, revenue pipeline, and forecast in CRM.
- Act as the customer’s advocate internally, providing feedback to Product, Marketing, and Support teams to continuously improve the customer experience.
- Stay informed on industry trends, customer challenges, and competitive landscape to advise clients effectively and position ALLPLAN as a strategic partner.

## REQUIREMENTS:

- 2–5 years of experience in account management, customer success, or sales within SaaS, BIM, or design software, ideally in AEC or project-based industries.
- Proven ability to grow revenue within a customer portfolio.
- Strong relationship management and consultative selling skills, with the ability to influence stakeholders at multiple levels.
- Experience building and executing structured account plans for strategic or mid-market clients.
- Proficiency with Salesforce or similar CRM tools to manage account activities, revenue pipeline, and forecasts.
- Excellent communication, negotiation, and presentation skills.
- Technical aptitude and interest in developing a deep understanding of ALLPLAN’s BIM platform and ecosystem.
- Proactive, adaptable, and able to balance multiple accounts and priorities in a dynamic environment.
- Collaborative, positive, and committed to delivering exceptional customer outcomes

## WHAT WE OFFER:

- Comprehensive onboarding and ongoing professional development to support your success and growth at ALLPLAN.
- Flexible work arrangements, including options for remote work
- The opportunity to play a key role in the growth journey of a global software company leading innovation in the AEC industry.
- Collaboration with high-performing colleagues across Customer Success, Professional Services, and Sales teams worldwide.
- Autonomy to manage your account portfolio and execute strategic account plans with strong support from leadership.
- A collaborative, fast-paced environment that values customer success, innovation, and continuous learning.
- Competitive compensation with performance-based incentives and a comprehensive benefits package.
- Excellent opportunities for professional development and career growth within a global organization

#Allplan

## #LI-PH1

## About Vectorworks

## Company Overview
- **One-liner**: Vectorworks provides award-winning 2D/3D CAD and BIM software for architecture, landscape design, and entertainment professionals.
- **Entity Type**: Private (subsidiary of Nemetschek Group, a publicly traded company on MDAX)
- **Headquarters**: Columbia, Maryland, USA (with offices in the UK, Canada, Australia, New Zealand, and Japan) [vectorworks.net](https://www.vectorworks.net/en-US/careers)
- **Founded**: 1985 (as Diehl Graphsoft) [vectorworks.net](https://www.vectorworks.net/en-US/company)
- **Founders**: Richard Diehl [vectorworks.net](https://www.vectorworks.net/en-US/company)

## Core Business
- Primary industries: Architecture, Engineering, Construction (AEC), Landscape Design, and Entertainment (lighting, stage, event design).
- Target customers: B2B – design professionals in architecture firms, landscape architecture practices, entertainment venues, and educational institutions.
- Mission: “Build intuitive, powerful, and practical software solutions for design professionals around the globe” and “inspire and empower designers to create experiences that will transform the world.” [vectorworks.net](https://www.vectorworks.net/en-US/company)

## Products & Services
- **[Vectorworks Architect]**: A BIM‑enabled design and documentation tool tailored for architects. It supports the entire building design process from concept to construction documentation.
- **[Vectorworks Landmark]**: Landscape design and planning software with site‑specific tools, plant databases, and hardscape modeling.
- **[Vectorworks Spotlight]**: Industry‑leading CAD and BIM software for lighting designers, set designers, and event planners, including advanced rigging and visualization capabilities.
- **[Vectorworks Fundamentals]**: A general‑purpose 3D CAD and modeling package that serves as the base for all industry‑specific modules.
- **Vectorworks Service Select (maintenance/support) & Subscriptions**: Annual maintenance program and monthly/annual subscription plans for customers to stay current and access priority support. [vectorworks.net](https://www.vectorworks.net/en-US/company)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (Vectorworks is a wholly owned subsidiary of the Nemetschek Group).
- **Key Metric**: More than **685,000 designers** rely on Vectorworks technology globally. [vectorworks.net](https://www.vectorworks.net/en-US/company)
- **Notable Investors/Partners**: Parent company **Nemetschek Group** (a leading AEC software conglomerate listed on the German MDAX). Vectorworks also maintains partnerships with hardware makers, rendering engines (e.g., Redshift), and industry organizations.
- **Growth Signals**:
  - Transitioned from perpetual licenses to monthly/annual subscriptions worldwide (2018 onward).
  - Regular major releases (e.g., Vectorworks 2026 launched in 2025) with continuous feature additions.
  - Global expansion with offices in five countries and presence in over 100 countries.

## Competitive Advantages
- **Longevity & Trust**: One of the first CAD programs (MiniCAD, 1985) and a pioneer in cross‑platform and BIM tools—before BIM became an industry standard. [vectorworks.net](https://www.vectorworks.net/en-US/company)
- **Industry‑Specific Suites**: Purpose‑built products (Architect, Landmark, Spotlight) provide out‑of‑the‑box workflows, symbols, and content that general‑purpose CAD cannot match.
- **Cross‑Platform**: Supports macOS and Windows, giving designers freedom of choice.
- **Customer Loyalty**: The Service Select program and high Net Promoter Score reflect strong retention and community engagement.

## Strategic Focus
- Continued innovation in BIM and integrated design workflows.
- Expansion of subscription model to all major markets.
- Deepening support for emerging design disciplines (e.g., virtual production, sustainable design).
- Investment in cloud collaboration and mobile capabilities to support remote and hybrid teams.

## Why Work Here
- **Culture**: Core values of **Inclusion, Balance, Collaboration, and Innovation** are actively promoted, with wellness programs and community investment initiatives. [vectorworks.net](https://www.vectorworks.net/en-US/company/values)
- **Work Environment**: Hybrid/office model typical across locations. The Columbia, MD headquarters and international offices offer modern workspaces.
- **Engineering Culture**: Engineers work on products used daily by hundreds of thousands of designers. The company encourages feedback loops with customers, hackathons, and continuous learning.
- **Benefits & Perks**: Full benefits including wellness programs, professional development allowances, and opportunities to travel to industry events.

## Sources
1. [vectorworks.net – About](https://www.vectorworks.net/en-US/company)
2. [vectorworks.net – Careers](https://www.vectorworks.net/en-US/careers)
3. [vectorworks.net – Core Values](https://www.vectorworks.net/en-US/company/values)
4. [vectorworks.net – Product Overview](https://www.vectorworks.net/)
5. [jobs.gem.com – Vectorworks Careers](https://jobs.gem.com/vectorworks)

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