---
title: 'Account Manager, Mid-Market at Navan'
canonical: 'https://feeny.ai/job/account-manager-mid-market-navan-palo-alto-ca-or-san-francisco-z2vad14hpnr0'
type: 'job'
last_seen: '2026-09-15'
---

# Account Manager, Mid-Market at Navan

- **Company:** Navan
- **Location:** Palo Alto CA OR San Francisco, CA
- **Compensation:** $131k–$175k
- **Posted:** 2025-06-13
- **Last confirmed live:** 2026-09-15
- **Apply:** https://navan.com/careers/openings?gh_jid=6978785

## Job description

As a Account Manager, your mission will be to drive revenue by ensuring your clients are happy, referenceable, and maximizing the value they take from the Navan platform.  You will do this by building deep relationships with your clients, functioning as their trusted advisor, and partnering with them to ensure they’re onboarded successfully, engage with our platform in an optimized way, and manage their entire T&E program through Navan. You’ll also own renewing your accounts and cross-selling adjacent products from across our portfolio.  This will be a highly visible and highly cross functional role - the AM function will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are delighting our clients, exceeding goals, and driving the large majority of revenue  for Navan.

Make no mistake - you are joining an extremely fast paced and dynamic culture where change is the only constant, where we’re passionate about what we do, and where we believe we can do just about anything. Buckle up, it’s going to be a lot of fun.

What You’ll Do:

- Manage all post-sales activity for Mid-Market customers through strong relationship-building, product knowledge, planning, and execution.
- Develop trusted advisor relationships with clients  (from program administrators up to C-suite) to ensure program goals are aligned, and that clients are unlocking maximum value from partnering with Navan to manage their T&E programs.
- Drive usage of the Navan platform by ensuring your clients manage 100% of their T&E programs through Navan.
- Meet or exceed revenue goals.
- Identify and execute against opportunities for account expansion - including new departments, teams, geographies, products and use cases.
- Broaden our relationships within accounts - ensuring we have multiple champions across multiple teams and levels of client organizations.
- Collaborate cross functionally with team members to uncover and deliver against client  needs.
- Deeply understand Navan’s product offerings and competitive positioning.
- Travel to customer sites as appropriate.
- Successfully onboard new clients and ensure they unlock maximum value from working with Navan throughout their lifecycle as a client.
- Own client renewals, and upsells/cross-sells of adjacent products.

What We’re Looking For:

- 3+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing SaaS company
- Demonstrable track record of high performance and success.
- Strong communication and presentation skills
- Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment
- Data driven mindset with attention to detail
- High energy, go-getter with fresh ideas who takes the initiative to get things done
- Highly intelligent, passionate, driven, high EQ, coachable individuals who are excited to delight clients, drive revenue, build a generational company, and accelerate their careers.
- Bachelor’s degree preferred or similar work experience

What You’ll Do:

- Manage all post-sales activity for Mid-Market customers through strong relationship-building, product knowledge, planning, and execution.
- Develop trusted advisor relationships with clients  (from program administrators up to C-suite) to ensure program goals are aligned, and that clients are unlocking maximum value from partnering with Navan to manage their T&E programs.
- Drive usage of the Navan platform by ensuring your clients manage 100% of their T&E programs through Navan.
- Meet or exceed revenue goals.
- Identify and execute against opportunities for account expansion - including new departments, teams, geographies, products and use cases.
- Broaden our relationships within accounts - ensuring we have multiple champions across multiple teams and levels of client organizations.
- Collaborate cross functionally with team members to uncover and deliver against client  needs.
- Deeply understand Navan’s product offerings and competitive positioning.
- Travel to customer sites as appropriate.
- Successfully onboard new clients and ensure they unlock maximum value from working with Navan throughout their lifecycle as a client.
- Own client renewals, and upsells/cross-sells of adjacent products.

What We’re Looking For:

- 3+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing SaaS company
- Demonstrable track record of high performance and success.
- Strong communication and presentation skills
- Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment
- Data driven mindset with attention to detail
- High energy, go-getter with fresh ideas who takes the initiative to get things done
- Highly intelligent, passionate, driven, high EQ, coachable individuals who are excited to delight clients, drive revenue, build a generational company, and accelerate their careers.
- Bachelor’s degree preferred or similar work experience

## #LI-DB1

#LI-Hybrid The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.

For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.

Pay Range $131,250—$175,000 USD

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

- Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email [here](https://my.metaview.app/applications/opt-out?organization=15dd7e883f). Your decision to do so will not affect how your candidacy is evaluated.

Please refer to our[Candidate Privacy Notice](https://navan.com/candidate-privacy-notice) for more information about our processing of personal data, and your rights.

## About Navan

## Company Overview
- **One-liner**: Navan is the leading all-in-one, AI-powered business travel, payments, and expense management platform that makes corporate travel effortless for frequent travelers while giving finance teams full control.
- **Entity Type**: Public (ticker: **NAVN**, listed on Nasdaq Global Select Market in October 2025)
- **Headquarters**: Palo Alto, California, USA
- **Founded**: 2015
- **Founders**: Ariel Cohen and Ilan Twig

## Core Business
- **Primary industry/industries**: Corporate travel management, expense management, travel technology, payments.
- **Target customers**: B2B – mid-market to enterprise companies; also SMBs.
- **Mission or purpose statement**: "Make travel easy for every traveler by being the best travel agency on the planet."

## Products & Services
- **Navan Travel**: AI-powered booking platform for flights, hotels, and ground transportation with extensive inventory access (including NDC content from 17+ airlines).
- **Navan Expense**: Automated expense management that categorizes and reconciles receipts, with real-time policy enforcement and integration with ERPs.
- **Navan Edge**: AI travel assistant (chat-based) that handles bookings and provides 24/7 human support.
- **Navan Rewards**: Incentive program that rewards employees for booking below budget.
- **Navan Connect (BYOC)**: Card-link technology that connects corporate cards from 250+ banks, enabling unified spend visibility.
- **Navan Corporate Cards**: Physical and virtual cards for payments.

## Market Standing
- **Valuation/Market Cap**: Not publicly available in search results (post-IPO, real-time market cap available on exchanges).
- **Key Metric**: **Total Headcount** ~3,300 employees (as of 2026); **Number of customers** – thousands, including major enterprises like Heineken, Unilever, Wayfair, and Zoom.
- **Notable Investors/Partners**: Not listed in provided sources, but strategic partners include Amadeus (dual-GDS model) and major airlines via NDC.
- **Growth Signals**: Went public in October 2025; expanded globally through acquisitions of Comtravo (Germany), Resia (France), Tripeur (India), and Reed & MacKay (Europe); now operates 50 offices worldwide; first TMC to integrate AI across the entire platform.

## Competitive Advantages
- **AI-first platform**: First travel management company to embed AI across search, booking, expense reconciliation, and customer service.
- **All-in-one T&E**: Combines travel, expense, and payments in a single system, eliminating the need for multiple vendors.
- **Dual-GDS model**: Integrated with both Sabre and Amadeus, providing global coverage and competitive pricing.
- **NDC leader**: Offers access to 17 airlines’ New Distribution Capability content for better fares and inventory.

## Strategic Focus
- Continue leading in AI-powered travel and expense innovation.
- Expand corporate card and payments ecosystem (Navan Connect, external card linking).
- Deepen enterprise capabilities and global footprint (targeting mid-market and large multinationals).
- Drive user adoption through employee rewards and seamless mobile experience.

## Why Work Here
- **Work model**: Hybrid – 4 days per week in office (Palo Alto HQ and other global offices). Strong emphasis on in-person collaboration.
- **Culture**: Meritocratic, high-ownership, “high-talent density” environment. Values include extreme ownership, bias to action, “AI-first mindset”, and “seriously fun”.
- **Perks & Benefits**:
  - Flexible vacation (take time off as needed, manager coordination).
  - Paid parental leave (16 weeks birthing parent, 10 weeks non-birthing).
  - 401k, Employee Stock Purchase Plan (ESPP) with discount.
  - Medical, dental, vision, pet insurance.
  - Commuter benefits, in-office snacks and lunches, dog-friendly offices.
  - Headspace mental health subscription.
  - Navan personal travel discounts (employee leisure bookings at corporate rates).
  - Connectivity allowance (bi-weekly stipend for remote work).
- **Growth opportunities**: Rapidly scaling public company; teams across engineering, product, data science, travel operations, and R&D.

## Sources
1. [navan.com](https://navan.com/ – Product overview, platform details)
2. [navan.com/about](https://navan.com/about – Company history, mission, timeline, IPO)
3. [navan.com/careers](https://navan.com/careers – Culture, values, benefits, work model)
4. [builtin.com](https://builtin.com/company/navan – Headcount, offices, hybrid policy, perks)

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