---
title: 'Account Manager, Mid-Market at OneSignal'
canonical: 'https://feeny.ai/job/account-manager-mid-market-onesignal-san-mateo-py247f2snhhe'
type: 'job'
last_seen: '2026-09-09'
---

# Account Manager, Mid-Market at OneSignal

- **Company:** OneSignal
- **Location:** San Mateo, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-05-01
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.gem.com/onesignal/am9icG9zdDqsL2wTuBXpI2BFWQ_4GvVU

## Job description

We are seeking a versatile Mid-Market Account Manager to help scale our business by deepening relationships with our existing customers — Product Leaders, Marketers, and Developers across the globe. The primary responsibility is to retain and grow revenue within an assigned book of mid-market accounts: driving renewals, identifying expansion and cross-sell opportunities, and acting as the trusted point of contact as customers scale their use of OneSignal. This is a hybrid role and you will be working out of our San Mateo or New York office two days a week. Join us in scaling the business in North America! What You'll Do:

- Own renewal and expansion revenue for an assigned portfolio of mid-market accounts
- Build and execute account plans that identify upsell, cross-sell, and multi-product expansion opportunities
- Proactively monitor account health and usage data to get ahead of churn risk
- Lead check-in, QBR, and renewal conversations with a range of stakeholders (Product, Marketing, Engineering)
- Partner with Customer Success, Support, and Product teams to resolve technical or adoption blockers
- Identify partner and marketing opportunities to support account growth
- Evangelize new features and use cases to existing customers to drive deeper product adoption What You'll Bring:
- 4+ years of account management, customer success, or software sales experience, ideally with renewal or expansion quota ownership
- Knowledge of regional accounts: culture, companies, currency considerations
- Demonstrated success hitting & exceeding a renewal, expansion, or retention target
- Solid collaboration skills
- Experience with Martech, Customer Experience, Mobile SDK's, Javascript and/or messaging a major plus
- Incredible attention to detail (tracking account health, renewal timelines, and follow-up with customers)
- Bring a competitive, team spirit and a growth mindset
- Bonus points if you speak/write fluently additional languages, and/or have experience managing messaging products

The New York and California base salary for this full time position is between $100,000 to $120,000, with an expected On Target Earnings (OTE) between $190,000 and $220,000/year. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.

## About OneSignal

## Company Overview
- **One-liner**: OneSignal is a customer engagement platform that enables businesses to send personalized, omnichannel messages (push, email, SMS/RCS, in-app) to drive activation, retention, and revenue.
- **Entity Type**: Private (Series C)
- **Headquarters**: San Mateo, California, USA (with offices in New York, London, and a shared workspace in Singapore)
- **Founded**: 2011
- **Founders**: George Deglin (Co-Founder & CEO) and Long Vo (Co-Founder & COO)

## Core Business
- **Primary industry**: Customer engagement / Marketing technology (MarTech)
- **Target customers**: B2B – from SMBs to large enterprises; over 1 million businesses use the platform
- **Mission**: “Democratize customer engagement for all businesses around the world”

## Products & Services
- **OneSignal Platform**: Unified omnichannel orchestration hub for mobile push, web push, email, SMS/RCS, in-app messaging, and Live Activities. Includes segmentation, real-time behavioral triggers, journey automation, and analytics.
- **OneSignal AI**: In-product AI agent that generates message copy, designs emails, analyzes performance, and recommends next steps; can create and analyze multi-step Journeys.
- **SDKs & APIs**: Fast integration with Android, iOS, Flutter, React Native, Expo, Unity, and more. Connects to analytics, CDP, warehouse, and CRM tools.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding of $84.2M over 7 rounds (latest Series C in February 2023)
- **Notable Investors/Partners**: SignalFire, Y Combinator, HubSpot; 14 institutional investors and 1 angel investor
- **Growth Signals**:
  - Serves over 1 million businesses and sends 12 billion messages daily
  - Headcount of 171 as of June 2026 (Tracxn)
  - Recognitions: Great Place to Work® Certified, Fortune 100 Best Companies to Work For®, Deloitte Technology Fast 500™, G2 Leader 2026
  - Compliance: SOC 2 Type 2, ISO 27001, GDPR

## Competitive Advantages
- **Omnichannel orchestration** from a single dashboard with consistent brand voice
- **Fast integration** (SDKs and APIs ready in hours) and AI-powered automation
- **Enterprise-grade security and compliance** (SOC 2, ISO 27001, GDPR, regional data residency)
- **Scalable architecture** handling billions of messages daily for businesses of all sizes
- **Strong developer community** and extensive integration ecosystem

## Strategic Focus
- **Democratizing customer engagement** by making enterprise-grade tools accessible to all businesses
- **AI-first innovation** (OneSignal AI) to reduce manual work and improve campaign performance
- **Expanding omnichannel reach** (e.g., RCS, Live Activities) and deepening integrations with analytics/CDP/CRM platforms
- **Maintaining a remote-first, flexible work culture** while growing globally

## Why Work Here
- **Work flexibility**: Fully remote and hybrid options; no-meeting Wednesdays for deep focus; results-oriented culture
- **Perks**: Home office and wellness stipend, learning & development stipend
- **Culture**: Values include customer-first, ownership, transparency, collaboration with empathy, and continuous learning
- **Diversity & Inclusion**: Committed to creating an inclusive environment where employees bring their authentic selves
- **Awards**: Great Place to Work® Certified, Fortune 100 Best Companies to Work For®
- **Locations**: San Mateo (HQ), New York, London, and Singapore (shared workspace)

## Sources
1. [onesignal.com/careers](https://onesignal.com/careers)
2. [onesignal.com](https://onesignal.com/)
3. [onesignal.com/about](https://onesignal.com/about)
4. [ycombinator.com/companies/onesignal](https://www.ycombinator.com/companies/onesignal)
5. [tracxn.com/d/companies/onesignal](https://tracxn.com/d/companies/onesignal/__m5ycJzS7z96DPQZYdUsN2ifGGab0KTqN-m99zO8jMKA)

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