--- title: 'Account Manager, MyTutor at IXL Learning' canonical: 'https://feeny.ai/job/account-manager-mytutor-ixl-learning-london-ctncv0p9yjn8' type: 'job' last_seen: '2026-10-12' --- # Account Manager, MyTutor at IXL Learning - **Company:** IXL Learning - **Location:** London, United Kingdom - **Posted:** 2026-10-06 - **Last confirmed live:** 2026-10-12 - **Apply:** https://www.ixl.com/company/jobs?gh_jid=8867866002 ## Job description Ready to make a real difference in education? Join MyTutor, the UK's leading online one-to-one tutoring platform and part of the IXL Learning family. IXL Learning is a US-based global edtech leader with products used by millions of students worldwide. We're on a mission to improve education for everyone, and we're looking for an enthusiastic Account Manager to help us achieve it. The ideal candidate will have a passion for education, account management, and customer success. In this role, you will be developing relationships with school administrators across the UK to ensure satisfaction throughout the customer life cycle. You will handle Tutoring renewals, expansions, customer retention efforts, and engagement activities in your assigned territory focusing on customer accounts. To be successful in this role, you are proactive, extremely well organized, efficient and very personable with strong communication skills, especially written/email communication. As an Account Manager you must have the ability to handle multiple transactions effectively and efficiently with a customer-service mindset. This position is about efficiency and execution. We are looking for a quick learner who thrives in a fast-paced environment and is self-motivated with outstanding people skills and integrity. You must have internal collaboration skills to work with your account management colleagues and team lead. This is a full-time position that requires you to be in our London, England, office on Old Street. ## WHAT YOU’LL BE DOING - Managing approximately 300-500 customer accounts on average - Proactive outreach to customers with expiring accounts through phone, video, email and targeted campaigns to secure Tutoring renewals in your assigned territory - Build and nurture relationships with key decision-makers to ensure customer engagement throughout the life of the account - Develop a deep understanding of the MyTutor product and what sets us apart from competing programs - Develop a keen understanding of customer needs and values in order to provide the best in class customer experience and maximize product usage and engagement - Effectively communicate new product enhancements and benefits to existing customers virtually - Conduct regular territory review meetings with internal stakeholders to communicate general territory health, trends, including changes to strategic direction - Accurately track all customer-related activities, communication, and opportunities in Salesforce.com - Gather customer feedback to help improve and enhance product offerings ## WHAT WE’RE LOOKING FOR - Bachelor’s degree - Ability to learn and be an expert on the MyTutor platform - Classroom experience and/or related educational field experience of 2+ years preferred - Account Management/Customer Service experience a plus - Exceptional communication skills - verbal and written - Presentation skills - Comfortable with technology and passionate about bringing Tutoring into the classroom - Energetic self-starter who thrives in a fast-paced team environment - Detail-oriented and exceptionally organized - Exceptional critical thinking, research, and problem-solving skills - MS Office, Google Suite computer skills.  SalesForce experience a plus - Proven ability to work effectively across teams - Ability to multi-task and manage multiple accounts/activities simultaneously ## ABOUT IXL LEARNING IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example: - 1 in 4 students in the United States uses [IXL.com](https://www.ixl.com/) - [Rosetta Stone](https://www.rosettastone.com/) provides an immersive learning experience for 25 languages - [Wyzant](https://www.wyzant.com/) is the nation's largest community of tutors, covering 300+ subjects - https://www.teacherspayteachers.com/ is a comprehensive marketplace for millions of educator-created resources Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team. At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category. ## About IXL Learning ## Company Overview - **One-liner**: IXL Learning offers a personalized, comprehensive K-12 learning platform covering math, language arts, science, social studies, and Spanish, used by more than 18 million students worldwide. - **Entity Type**: Private (not publicly traded; profitable, no disclosed funding rounds) - **Headquarters**: San Mateo, California, United States - **Founded**: 1998–1999 (25+ years of edtech expertise, celebrated 25 years in 2024) - **Founders**: Not publicly disclosed on the company website or in search results ## Core Business - **Primary industry**: E-Learning / EdTech - **Target customers**: K-12 schools, districts, teachers, students, and parents (B2B and B2C) - **Mission / purpose**: “We are passionate about improving learning for all. We apply technology in thoughtful and innovative ways to unlock students' innate curiosity, creativity, and desire for knowledge.” [ixl.com](https://www.ixl.com/company) ## Products & Services - **[IXL](https://www.ixl.com/)**: Core adaptive learning platform (SaaS) with a K-12 curriculum, individualized guidance, real-time analytics, and a diagnostic assessment suite. Covers math, language arts, science, social studies, and Spanish. - **[Rosetta Stone](https://www.rosettastone.com/)**: Language learning software (SaaS) for consumers and enterprises, acquired by IXL Learning. - **[TeachersPayTeachers (TPT)](https://www.teacherspayteachers.com/)**: Marketplace (platform) for educator-created resources; acquired in March 2023. - **[Wyzant](https://www.wyzant.com/)**: Online tutoring marketplace (platform) for 300+ subjects; acquired (part of IXL Learning family). - **[Vocabulary.com](https://www.vocabulary.com/)**: Literacy skill-building platform (SaaS) for vocabulary learning. - **[SpanishDictionary.com](https://www.spanishdict.com/)**: Spanish-English dictionary, translator, and learning site (ad-supported/content). - **[Education.com](https://www.education.com/)**: Library of learning activities, worksheets, games, and lesson plans for K-8 students (subscription/content). - **[ABCya](https://www.abcya.com/)**: Collection of educational computer games and apps for kids (ad-supported/subscription). - **[Dictionary.com / Thesaurus.com](https://www.dictionary.com/)**: Reference and language learning sites acquired in April 2024. ## Market Standing - **Valuation**: Not disclosed (private company) - **Key Metric**: Annual revenue of **$555 million** (based on LinkedIn financials) [linkedin.com](https://www.linkedin.com/company/ixl-learning) - **Total Employees**: 1,069 (+3.0% YoY) [linkedin.com](https://www.linkedin.com/company/ixl-learning) - **Notable Brands Acquired**: Rosetta Stone, TeachersPayTeachers, Vocabulary.com, SpanishDictionary.com, Education.com, Wyzant, ABCya, Dictionary.com, Thesaurus.com - **Growth Signals**: - Used by 1 in 4 U.S. students and in 190+ countries [ixl.com](https://www.ixl.com/company) - Over 200 billion questions answered on the platform [ixl.com](https://www.ixl.com/) - 95 of the top 100 U.S. school districts use IXL [linkedin.com](https://www.linkedin.com/company/ixl-learning) - Launched Takeoff by IXL (California Edition) in 2025, a personalized core math curriculum [PR Newswire via linkedin.com](https://www.linkedin.com/company/ixl-learning) - Active job postings: 131 (up 10.1% year-over-year) [linkedin.com](https://www.linkedin.com/company/ixl-learning) ## Competitive Advantages - **Comprehensive K-12 curriculum** spanning 5 subjects with more than 20,000 skills – a one-stop platform for schools. - **Real-time analytics and diagnostic tools** (e.g., IXL LevelUp™) that give teachers granular insights and personalized recommendations. - **Brand portfolio** that covers language learning, tutoring, teacher resources, and reference tools, creating a closed-loop education ecosystem. - **High adoption by top school districts** and proven efficacy studies showing higher test scores [ixl.com/research](https://www.ixl.com/research). - **Long track record (25+ years)** and stable financial footing (revenue >$500M, profitable without external funding). ## Strategic Focus - **Deepening the core math offering** – launching state-specific versions like “Takeoff by IXL” to compete in the core curriculum market. - **Expanding summer learning and intervention tools** (e.g., summer workbooks, diagnostic for high school). - **Internationalization** – content localization (e.g., Australian English editors) and operations in 24 countries. - **Integration of acquired brands** (Rosetta Stone, TPT, Dictionary.com) to cross-sell and grow market share. ## Why Work Here - **Mission-driven work**: Employees report pride in working on a product that directly improves education for millions of students [builtin.com](https://builtin.com/company/ixl-learning). - **Collaborative engineering culture**: Quotes from employees highlight “supportive and highly capable coworkers” and “solving engineering challenges to continually improve the product” [builtin.com](https://builtin.com/company/ixl-learning). - **Workplace policy**: Primarily in-office, with offices in San Mateo (HQ), Raleigh, Providence, Toronto, and other U.S. locations. Remote roles are limited [builtin.com](https://builtin.com/company/ixl-learning). - **Employee rating**: 3.3 / 5 (466 reviews) on LinkedIn, with work-life balance at 3.6, culture 3.1, compensation 2.8, and career opportunities 2.8. Strengths are stability and meaningful work; compensation is a noted weakness [linkedin.com](https://www.linkedin.com/company/ixl-learning). - **Notable perks**: Not detailed in search results, but the company has a long tenure and offers professional growth opportunities (e.g., curriculum designers, sales consultants, engineering roles). - **Recent departures**: Some senior employees have left (e.g., Lead Psychometrician, Freelance Art Director), but overall headcount is growing. ## Sources 1. [ixl.com/company](https://www.ixl.com/company) 2. [ixl.com](https://www.ixl.com/) 3. [linkedin.com/company/ixl-learning](https://www.linkedin.com/company/ixl-learning) 4. [builtin.com/company/ixl-learning](https://builtin.com/company/ixl-learning) ## Other roles at IXL Learning - [Recruiting Assistant](https://feeny.ai/job/recruiting-assistant-ixl-learning-san-mateo-7j826e6rexy0) — San Mateo, CA - [Administrative Assistant](https://feeny.ai/job/administrative-assistant-ixl-learning-san-mateo-1qd1jp9z4mnd) — San Mateo, CA - [Software Engineer, Intern](https://feeny.ai/job/software-engineer-intern-ixl-learning-san-mateo-f0dekpxjxrn2) — San Mateo, CA - [Software Engineer, New Grad](https://feeny.ai/job/software-engineer-new-grad-ixl-learning-raleigh-g3t5y0e9ey3f) — Raleigh, NC - [Associate Product Manager, New Grad](https://feeny.ai/job/associate-product-manager-new-grad-ixl-learning-san-mateo-pve7nzv4kh53) — San Mateo, CA - [Software Engineer, New Grad](https://feeny.ai/job/software-engineer-new-grad-ixl-learning-san-mateo-8z1xjmht2p40) — San Mateo, CA - [Implementation Specialist, Chicago](https://feeny.ai/job/implementation-specialist-chicago-ixl-learning-chicago-2rg1eyvbmazj) — Chicago, IL - [Human Resources Business Partner / Generalist](https://feeny.ai/job/human-resources-business-partner-generalist-ixl-learning-raleigh-fbfwnekx7ecz) — Raleigh, NC - [Senior Account Manager, MyTutor](https://feeny.ai/job/senior-account-manager-mytutor-ixl-learning-london-z3sdgve2k611) — London, United Kingdom - [Graphic Designer (Freelance)](https://feeny.ai/job/graphic-designer-freelance-ixl-learning-remote-yb4skxbe6dbs)