--- title: 'Account Manager at Nextdoor' canonical: 'https://feeny.ai/job/account-manager-nextdoor-new-york-5vh82z81kpsb' type: 'job' last_seen: '2026-09-26' --- # Account Manager at Nextdoor - **Company:** Nextdoor - **Location:** New York, NY - **Posted:** 2026-09-25 - **Last confirmed live:** 2026-09-26 - **Apply:** https://about.nextdoor.com/careers-list/?gh_jid=8229367 ## Job description #TeamNextdoor Nextdoor (NYSE: KIND) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 350,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. Download the app and join the neighborhood at[nextdoor.com](http://nextdoor.com/). Meet your Future Neighbors Nextdoor Account Managers are a diverse, driven, and strategic group of client services and salespeople focused on connecting brands with our community of neighbors through our growing portfolio of advertising products. The team culture mirrors the larger business focus, relying on building trusted relationships both internally as well as with our partners. The team drives results for our brand partners while creating neighbor value. We're a purpose-driven company and we're recruiting like-minded client services professionals who are as passionate about customer value as they are professional growth, and building a culture of belonging. At Nextdoor, we operate in an AI-first environment and expect every team member to actively use AI tools as part of their workflow. We aren't looking for prompt engineers; we’re looking for people who use tools like Claude, Gemini, ChatGPT, and Glean to challenge their own thinking and take full ownership of AI-assisted outputs. We also offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Los Angeles, Chicago, Dallas, New York, and London. The Impact You’ll Make Nextdoor’s Account Management team helps advertisers by connecting them with our hyper-local community of neighbors across the United States through our native advertising platform. We are seeking a results-oriented Account Manager to join the Advertising Solutions team and grow our advertising partnerships on Nextdoor. You’ll work with brands and agencies to execute buys on the platform, while also partnering with product management and engineering teams to provide feedback and identify opportunities to improve the efficacy of our product. You’ll bring a passion for driving customer value and business outcomes, with a track record of retaining and growing customer relationships. Your responsibilities will include: - Manage all aspects of an advertiser’s platform buy, from customer onboarding to campaign execution - Build and manage strong partnerships with brand and agency partners; own day-to-day communication to ensure campaign success - Provide excellent customer service by proactively monitoring campaign delivery and performance, and solving campaign-related issues in a timely manner - Own data-driven upsell and renewal conversations to retain and grow advertising partnerships - Leverage internal tools and dashboards to analyze and optimize performance - Be a platform expert; cultivate a strategic approach to product adoption through deep knowledge of your customer's business challenges and our platform’s solutions - Create and present strategic POVs, campaign wrap-ups and/or Quarterly Business Reviews to clients - Work cross-functionally to ensure all aspects of a campaign are executed flawlessly - Participate in in-person Nextdoor events such as trainings, off-sites, volunteer days, and team building exercises - Build in-person relationships with team members and contribute to Nextdoor’s company culture ## What You’ll Bring To The Team - 2-5 years of experience in account management or client services at a digital media/advertising company or agency - Strong understanding of campaign strategy, execution, and optimization within a platform-based media buying environment with both, managed and self-service clients - Track record of successfully retaining and growing customer relationships - Hands-on experience optimizing brand awareness and lower-funnel performance KPIs - Curiosity, hunger to learn, and passion for problem-solving - Ability to thrive in a fast-paced and high-volume environment; manage multiple projects while maintaining strong attention to detail - Data-driven and analytical mindset; deliver actionable insights to drive strategy and renewals - A passion for community building, to inspire a more inclusive team and diversity of thought, both at Nextdoor and in your own neighborhoods - Eagerness to explore and apply AI and emerging technologies to reimagine how work gets done Rewards Compensation, benefits, perks, and recognition programs at Nextdoor come together to create our total rewards package. Compensation will vary depending on your relevant skills, experience, and qualifications. The compensation range for this role includes a base salary + commission structure with a 70/30 split. Commission will vary depending on your achievement of sales-related goals and objectives. The budgeted OTE inclusive of base + commission is in the range of $110,000 - $135,000 (base salary of $77,000 - $94,500) on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. The salary range will be determined by the candidate’s geographic location. We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date. When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care. At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records. For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found [here](https://help.nextdoor.com/s/article/Personnel-Privacy-Policy?language=en_US). ## About Nextdoor ## Company Overview - **One-liner**: Nextdoor is the essential neighborhood network that connects neighbors, local businesses, and public agencies to build stronger local communities. - **Entity Type**: Public (NYSE: KIND) - **Headquarters**: San Francisco, United States - **Founded**: 2011 - **Founders**: Nirav Tolia (CEO, President, Chairperson) — co-founders also include others such as Prakash Janakiraman and David Sze ## Core Business - Primary industry/industries: Social networking, local community platform - Target customers: B2C (neighbors/residents), B2B (local businesses), B2G (public agencies, fire departments, news publishers) - Mission or purpose statement: "To make every neighborhood feel like home." ## Products & Services - **Nextdoor Platform (The New Nextdoor)**: Mobile app and website that offers: - **News**: Trusted local stories from vetted publishers (3,500+ partners in US, UK, Canada) - **Alerts**: Real-time safety, traffic, and weather alerts powered by Weather.com, Samdesk, and local public agencies - **Ask**: AI-powered recommendations distilled from years of neighborhood conversations - **For Sale & Free**: Hyperlocal marketplace for buying, selling, or giving away items - **Events and Groups**: Organize and discover local gatherings and interest-based groups - **Business Pages**: 5M+ claimed business pages where locals can engage with enterprises - **Public Agency Pages**: 6,000+ public agencies use the platform to share critical updates ## Market Standing - **Valuation/Market Cap**: Not publicly available from search results (publicly traded, but specific market cap not cited) - **Key Metric**: Annual Revenue of $257.6M (as of latest available data) - **Notable Investors/Partners**: Partners include Weather.com, Samdesk, and thousands of local news publishers and public agencies. (Specific venture investors not listed in search results) - **Growth Signals**: - 110M+ verified neighbors across 345,000 neighborhoods globally - 1 in 3 U.S. households rely on Nextdoor - Present in 11 countries - Launched "The New Nextdoor" in July 2025, introducing AI-powered Ask feature - Employee headcount: 555 (+0.9% YoY, +9 employees) - Active job postings: 18 (but decreasing trend -35.7% monthly) ## Competitive Advantages - Hyperlocal, verified network: users must submit real names and addresses, building inherent trust - Large existing user base and network effects across neighborhoods - Deep integration with local public agencies, fire departments, and news publishers - AI-powered "Ask" feature leverages years of community data to provide unique local insights - Diverse revenue streams: advertising, business pages, and marketplace ## Strategic Focus - Monetization through advertising (multiple machine learning roles in Ads, Product Manager for Ads Optimization) - Expanding AI capabilities in feed and notifications (Senior ML Engineer - Notifications/Feed) - Growing marketplace and local commerce (For Sale & Free) - Strengthening partnerships with public agencies and local news - Increasing engagement through events, groups, and the new feature suite ## Why Work Here - Culture & Values: "Act Like An Owner", "Build For Community", "Raise The Bar" - Extensive benefits: health care (including LGBTQ+ affirming care), flexible vacation, 401k match, ESPP, 16 weeks paid parental leave, mental health & wellness stipend, caregiving support - Perks: Meals and snacks in office, volunteer programs, career development resources - Employee Resource Groups: 10 active ERGs including MIND (mental health), Rainbowhood (LGBTQ+), B@ND (Black employees), WIN (women & gender minorities), Halal, and more - Work environment: Hybrid/remote flexibility implied (Slack usage, office perks), small-ish team (~555 employees) with engineering roles open (iOS, backend, ML, data science) - Opportunity to work on a product that impacts 110M neighbors and fosters real-world community connections ## Sources 1. [about.nextdoor.com/careers](https://about.nextdoor.com/careers/) 2. [about.nextdoor.com](https://about.nextdoor.com/) 3. [linkedin.com/company/nextdoor-com](https://www.linkedin.com/company/nextdoor-com) 4. [about.nextdoor.com/team](https://about.nextdoor.com/team/) 5. 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