--- title: 'Account Manager, North America at Topsort' canonical: 'https://feeny.ai/job/account-manager-north-america-topsort-somerville-massachusetts-5xfgf047ybyq' type: 'job' last_seen: '2026-09-16' --- # Account Manager, North America at Topsort - **Company:** Topsort - **Location:** Somerville Massachusetts, United States - **Posted:** 2026-07-28 - **Last confirmed live:** 2026-09-16 - **Apply:** https://job-boards.greenhouse.io/topsort/jobs/5217907008 ## Job description We're quickly growing and super excited for you to join us! ## About Topsort At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech, friendly products, and AI. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed Today, Topsort has 6 major hubs worldwide, and employees in 13+ countries, including Menlo Park, Boston, Santiago Chile, Sao Paulo Brazil, Barcelona Spain, and Sydney Australia. We are a truly global company that was born in the pandemic that’s had rapid growth since out of a genius product, a customer-first mentality, and a hardworking team of talented individuals. Since our founding in 2021, we’ve gained customers in retail, marketplaces, and delivery apps in 40+ countries and quickly approaching the #1 position in the industry. Do you enjoy a fast-paced environment? Do you like seeing your work create real-time impact, being part of a rocket ship from the very beginning? Let’s do the unimaginable - let’s make ads clean and cool again, with AI and modern technology. Why Topsort? Why now? Topsort is changing the way Retail Media works. By joining our scaling team, you'll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide, and your innovations will leave a lasting mark on the industry, as a whole. Retail Media is on the verge of a new era, and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now, you'll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If you're looking to define your career as something greater than yourself, come scale with us. What it’s like to work at Topsort Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. It’s a sports team that’s hyper focused on winning, collaborative internally, and competitive externally - never the other way around. We thrive on working in the open, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100 mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.t What is this role like We’re looking for a hungry, ambitious, and high-energy Account Manager to join Topsort’s Boston hub. You’ll work directly with some of the most innovative marketplaces, retailers, and commerce platforms using Topsort’s retail media infrastructure to scale and monetize their advertising business. This is not a traditional account management role — you’ll sit at the intersection of technology, strategy, product, and client growth, helping customers solve real business problems while growing alongside a fast-moving global startup. If you’re excited by ownership, fast learning, client-facing work, and building in a high-growth environment, this is the kind of role where you can grow very quickly. You will: - Own relationships with strategic clients, supporting onboarding, growth, optimization, and long-term success on Topsort’s platform. - Learn how modern retail media and marketplace monetization works — including sponsored ads, auction systems, ad relevance, and performance strategy. - Work closely with clients to understand their business goals and help translate them into actionable platform strategies. - Analyze campaign and marketplace performance data to identify opportunities, risks, and growth recommendations. - Partner cross-functionally with product, engineering, support, and commercial teams to solve problems quickly and drive customer outcomes. - Lead client conversations, performance reviews, and strategic discussions with confidence and clarity. - Become a trusted advisor to clients while helping shape the future of retail media infrastructure. - Thrive in a fast-paced environment where priorities evolve quickly, ownership is high, and learning never stops. What We Think You Need to Be Successful We care more about mindset, potential, and drive than checking every traditional box. - Bachelor’s or Master’s degree or equivalent experience - 3+ years of experience in account management, customer success or other client-facing environments - Strong communication skills — you can build trust, explain ideas clearly, and communicate confidently with clients and teammates - Highly curious and eager to learn complex products, business models, and technology quickly - Analytical mindset — comfortable thinking through data, trends, and business problems - Strong ownership mentality — you take initiative instead of waiting for instructions - Excited by startup environments, fast growth, ambiguity, and building things from the ground up - Mission-driven, ambitious, and motivated to grow your career quickly ## What We Value At Topsort, we seek professionals who embody the following qualities to drive our mission forward: - Deep dive into details: Professionals who are not content with superficial answers and dive deeply into the details to uncover root causes and optimal solutions. - Team first: A low need for individual recognition, always prioritizing collective results over personal credit. - You thrive with ambiguity: Exceptional ability to tackle open-ended problems in unstructured environments, turning chaos into structured innovation. - Adaptability: Willingness to learn, mentor, lead, and follow as the situation demands, fostering growth at all levels. - Urgency: A disproportionate sense of urgency in execution, while keeping scalability and the creation of replicable processes in mind to ensure long-term success. - Curiosity: Genuinely curious individuals who can quickly learn difficult concepts and apply them effectively. We are proud to be an equal opportunity employer and to foster a workplace where diversity is valued and celebrated. We believe that diverse perspectives and experiences strengthen our teams and drive better outcomes. We respect and value any race, religion, color, national origin, ancestry, caste, gender, gender identity or expression, sexual orientation, age, disability, medical condition, pregnancy, genetic information, marital status, or military service. Do you sound like the right fit? Let's dive right in! ## About Topsort ## Company Overview - **One-liner**: Topsort provides AI-powered, privacy-first retail media infrastructure that enables marketplaces, retailers, and commerce platforms to launch and scale monetization through real-time auctions, sponsored listings, display, offsite, and in-store advertising. - **Entity Type**: Private (Series A, post-money valuation $150M as of March 2024) - **Headquarters**: Palo Alto, California, United States - **Founded**: 2021 - **Founders**: Not publicly available (company spokesperson identified as "Ye" in media) ## Core Business - **Primary industry/industries**: Retail media infrastructure, ad tech, commerce monetization, AI-powered advertising - **Target customers**: B2B – marketplaces, retailers, delivery apps, travel platforms, and commerce networks (both enterprise and SMB) - **Mission or purpose statement**: "Make world-class monetization accessible to everyone" by bringing the same auction and AI-driven advertising infrastructure used by the largest marketplaces to every commerce platform. ## Products & Services - **T-Engine (Auction & Ranking Engine)**: High-performance, edge-deployed auction infrastructure for large-scale commerce media – sub-5ms p99 latency, 99.99% uptime SLA. - **Toptimize (AI Optimization Layer)**: Improves yield, pacing, ROAS, and relevance on top of existing ad stacks. - **T-Brain (Commerce Intelligence)**: Uses catalog, auction, campaign, and performance data to power smarter monetization and ranking. - **Data Genie (Retail Media Analytics)**: Unifies reporting, insights, benchmarking, and performance analysis. - **Tomi (AI Ad Ops Agent)**: Conversational AI agent for launching and managing retail media campaigns. - **Sponsored Listings**: Auction-based product promotion in search, category, and discovery surfaces. - **Sponsored Brands**: Brand-level advertising across commerce surfaces. - **Display & Banners**: Programmatic display advertising. - **In-Store Media**: Extends retail media into physical store environments. - **Sponsored Prompts**: Agentic ad formats for AI-native commerce (e.g., within conversational shopping experiences). - **BIDLESS™**: Autobidding technology for automated campaign optimization. ## Market Standing - **Valuation/Market Cap**: $150 million post-money (Series A, March 2024); previously $110 million post-money (seed round, 2022) - **Key Metric**: Total funding raised – $28.6 million ($8M seed in 2022, $20M Series A in 2024) - **Notable Investors/Partners**: Upload Ventures (lead Series A), Quiet Capital, Pear Ventures - **Growth Signals**: 120+ employees across 4 continents; 40+ countries served; billions of commerce decisions processed; <5ms auction latency; 99.99% uptime; expanded into offsite and in-store media in 2023–2025; launched new ad formats (Sponsored Brands, Video Ads, Sponsored Prompts) and AI agents (Tomi, Data Genie). ## Competitive Advantages - **Privacy-first approach**: Built for a post-cookie world with a Cleanroom feature that combines data without compromising user privacy. - **AI-native infrastructure**: Auctions, relevance, measurement, and optimization are designed for AI-driven commerce (including agentic shopping). - **Omnichannel coverage**: Supports search, category, display, offsite, in-store, and emerging AI prompt surfaces from a single API. - **Low latency at global scale**: Edge-deployed auction engine with sub-5ms p99 latency across nine regions. - **Accessibility**: Democratizes advanced monetization technology previously limited to giants like Amazon, making it available to smaller marketplaces and retailers. ## Strategic Focus - **AI-native commerce**: Expanding monetization formats for agentic and conversational shopping experiences (e.g., Sponsored Prompts). - **Global expansion**: Growing presence across North America, Europe, Asia Pacific, and Latin America. - **Product breadth**: Continuing to add ad formats (video, in-store, offsite) and AI-powered automation (Tomi, Data Genie, Toptimize). - **Post-cookie leadership**: Positioning as the clean, privacy-compliant alternative for retail media. ## Why Work Here - **Culture**: Described as "smart, driven, and from all over the globe" – a team building infrastructure that powers the next generation of commerce. - **Engineering focus**: Engineers work on high-scale auction systems, AI/ML optimization, distributed systems, and real-time data pipelines. - **Global team**: Offices in Palo Alto (HQ), Munich, Melbourne, Santiago, and Barcelona; remote-friendly culture implied by distributed team. - **Growth trajectory**: Fast-growing startup (Series A, 120+ employees) with a clear product-market fit in a hot sector (retail media). - **Impact**: Opportunity to build the underlying monetization infrastructure for hundreds of commerce platforms, processing billions of decisions. ## Sources 1. [Topsort Website](https://www.topsort.com/) 2. [Topsort About Page](https://www.topsort.com/about) 3. [Topsort Careers (Greenhouse)](https://job-boards.greenhouse.io/topsort) 4. [Topsort LinkedIn](https://www.linkedin.com/company/topsort) 5. [TechCrunch: "Topsort helps e-commerce create ads without being ‘creepy’"](https://techcrunch.com/2024/03/04/topsort-150m-e-commerce-ads/) ## Other roles at Topsort - [Application for Engineering Roles](https://feeny.ai/job/application-for-engineering-roles-topsort-santiago-santiago-metropolitan-region-p10rjkcj9z69) — Santiago Santiago Metropolitan Region, Chile - [Commercial Legal Associate](https://feeny.ai/job/commercial-legal-associate-topsort-somerville-1myw88w2j98e) — Somerville, MA - [Account Executive Toppie, EMEA](https://feeny.ai/job/account-executive-toppie-emea-topsort-barcelona-qj7yz8z0ddv7) — Barcelona, Spain - [Principal Software Engineer](https://feeny.ai/job/principal-software-engineer-topsort-santiago-santiago-metropolitan-region-kksj626rcpc4) — Santiago Santiago Metropolitan Region, Chile - [Business Development Representative (BDR), EMEA](https://feeny.ai/job/business-development-representative-bdr-emea-topsort-barcelona-nvdsnzqvbkrh) — Barcelona, Spain - [Account Executive Toppie, Brazil](https://feeny.ai/job/account-executive-toppie-brazil-topsort-sao-paulo-qk37p39k0gsm) — São Paulo, Brazil - [Account Executive, EMEA](https://feeny.ai/job/account-executive-emea-topsort-london-england-zxjkzbn2r61h) — London England, United Kingdom - [Business Development Representative (BDR), US](https://feeny.ai/job/business-development-representative-bdr-us-topsort-somerville-ayx774k2erbj) — Somerville, MA - [Account Manager, EMEA](https://feeny.ai/job/account-manager-emea-topsort-barcelona-t53j96rv64rn) — Barcelona, Spain - [Software Engineer, Infrastructure](https://feeny.ai/job/software-engineer-infrastructure-topsort-santiago-santiago-metropolitan-region-3npfnfbvk1wv) — Santiago Santiago Metropolitan Region, Chile