--- title: 'Account Manager at Oktopost' canonical: 'https://feeny.ai/job/account-manager-oktopost-grand-rapids-fx3fsgeb7zqk' type: 'job' last_seen: '2026-09-07' --- # Account Manager at Oktopost - **Company:** Oktopost - **Location:** Grand Rapids, MI - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2025-06-17 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/oktopost/380d38a9-c911-484d-be15-77587efdf896 ## Job description Are you an experienced Account Manager, Account Executive, or Customer Success star? Looking to take a step forward in your professional career? Do you want to join an amazing company with an outstanding product, stellar team members, and the best clients? Then Oktopost is the place for you! When Oktopost was founded in 2013, social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel. Oktopost powers social media management and employee advocacy, enabling B2B companies to become truly social organizations. While our social suite enables marketers to manage, scale, and measure social media programs, our Marketing Intelligence solution empowers content and brand teams to build competitive strategies based on market insights. Trusted by global brands and fully integrated with the modern marketing tech stack, we’re a dedicated team focused on helping our customers succeed. We are seeking a driven and proactive Account Manager to join our team. This role reports to our Account Management Team Lead for North America. You will own a book of Oktopost customers and be responsible for building long term value based relationships which lead to commercial revenue expansion and long term partnerships. This role combines sales expertise with a deep understanding of how to foster trusted long-term relationships and drive account growth. ## What You'll Do - Responsible for all post-sale activities as part of the customers’ journey, including initial onboarding, social strategy, and QBRs. - Cultivate strong, long-term relationships with clients to enhance retention and loyalty. - Lead the expansion and renewal processes for a diverse portfolio of customers. - Collaborate with Solutions Managers to address clients' technical requests and ensure they receive maximum value from our platform. - Analyze client needs and identify opportunities for upselling and cross-selling additional features and services. - Develop and maintain accurate forecasting and reporting. - Follow and continually execute the Oktopost process for account managers. ## What We're Looking For - 2-6 years of SaaS experience in Account Management or a similar client-facing or selling roles. - Proven sales experience with a track record of meeting or exceeding quotas. - Exceptional presentation, verbal, and written communication skills. - Strong organizational skills and the ability to thrive under pressure. - Familiarity with Salesforce is a plus. - Knowledge of the digital marketing and social media world is advantageous. Job Benefits - Competitive earnings: Base salary + commission - Professional growth: Formal learning & development programme. - Work-life balance: Flexible hybrid setup (3 days in-office, Grand Rapids). - Perks & benefits: Private healthcare, company socials, 401k with employer match. - Days off: Flexible vacation day policy + Quarterly Recharge Days - Monthly Allowance: $100 per month expense account. - Inspiration: Work with leading B2B brands and a team of top-notch professionals. ## About Oktopost ## Company Overview - **One-liner**: Oktopost is a B2B social media management platform that helps marketers turn social into a measurable revenue channel through LinkedIn-first publishing, funnel-focused analytics, and employee advocacy. - **Entity Type**: Private (Venture-backed) - **Headquarters**: Ramat Gan, Israel (with additional offices in London, UK and Grand Rapids, Michigan, USA) - **Founded**: 2013 - **Founders**: Daniel Kushner (CEO) and Liad Guez (VP Product) ## Core Business - **Primary industry**: Social Media Management / B2B Marketing Technology - **Target customers**: B2B marketing teams (small to enterprise), sales teams, and employee advocacy programs - **Mission statement**: “Connect leading B2B marketers with a platform and community they trust” – turning social media into a business-driving force. ## Products & Services - **Oktopost Platform (SaaS)**: A unified social media management solution built specifically for B2B. Includes LinkedIn-first publishing (diverse post types, company page inbox), funnel-focused analytics that tie social engagement to pipeline and revenue, and AI-assisted content creation. - **Advocacy Agent**: An AI-powered employee advocacy tool that delivers personalized, on-brand social posts for each advocate, enabling scalable employee advocacy from a single platform. - **Social Selling Tools**: Equips sales teams with curated content, insights, and engagement tools to connect authentically with prospects. - **Integrations**: Seamless connectivity with CRM and marketing automation platforms (e.g., Salesforce, HubSpot) to create a collaborative sales-marketing workflow. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metric**: Annual revenue of USD $13.1M (as of latest available data) | Total funding of USD $20.8M (Seed $800k in 2013; Venture Round $20M in July 2021) - **Notable Investors/Partners**: Expedition Growth Capital (lead investor in the $20M round). Recognized as a leader by Gartner Digital Markets brands (Capterra, Software Advice, GetApp). - **Growth Signals**: 93 employees (+15.6% YoY), 20,000+ active marketers, presence in 50+ countries, active job postings (8 open roles as of latest), product rating 4.6/5.0 (185 reviews). ## Competitive Advantages - **B2B-only focus**: Unlike general social tools, Oktopost is purpose-built for B2B marketers, with LinkedIn-first design and funnel-aware analytics. - **Funnel-Focused Analytics**: Measures social media’s impact on pipeline and revenue, giving marketers direct attribution to business outcomes. - **AI-powered Advocacy Agent**: Differentiates with personalized AI copilots for each employee, scaling authentic advocacy while maintaining brand alignment. - **Deep integrations**: Tight coupling with CRM and MA platforms streamlines workflows between sales and marketing. ## Strategic Focus - **AI & Automation**: Continued investment in generative AI agents for content creation and advocacy personalization. - **Revenue Attribution**: Strengthening the ability to tie social activities directly to pipeline and closed revenue. - **Employee Advocacy Growth**: Expanding the Advocacy Agent to turn more employees into active brand advocates at scale. - **Global Expansion**: Maintaining offices in Israel, UK, and US to serve a growing international customer base. ## Why Work Here - **Culture**: Described as vibrant, hard-working, and innovative. Core values include trust, collaboration, curiosity, and accountability. Regular company outings, weekly team lunches, and ample snacking. - **Work Policy**: Hybrid roles in Ramat Gan, London, and Grand Rapids; remote roles in Chicago (based on current openings). Hybrid is the norm for most positions. - **Benefits**: Competitive salaries, profit-sharing, fully paid healthcare benefits, 401K options, unlimited PTO, commuter benefits, and company swag. - **Engineering Culture**: With a VP R&D (Moti Koren) and a Full-Stack Team Lead role open, the technical team is 19% of headcount. Employee rating 4.0/5.0 (38 reviews) – Culture 4.1, Work-Life 3.9, Compensation 3.5, Career 3.8. - **Growth**: Rapid headcount growth (+15.6% YoY) and a track record of product awards make it a place where you can contribute to a rising B2B SaaS platform. ## Sources 1. [oktopost.com/careers](https://www.oktopost.com/careers/) 2. [oktopost.com/about](https://www.oktopost.com/about/) 3. [oktopost.com](https://www.oktopost.com/) 4. [jobs.lever.co/oktopost](https://jobs.lever.co/oktopost) 5. [linkedin.com/company/oktopost](https://linkedin.com/company/oktopost) ## Other roles at Oktopost - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-oktopost-chicago-v09cdb982q79) — Chicago, IL - [Account Manager](https://feeny.ai/job/account-manager-oktopost-chicago-50k68yyhz3jc) — Chicago, IL - [Senior Full-Stack Developer](https://feeny.ai/job/senior-full-stack-developer-oktopost-ramat-gan-p1jtvm9xjqnw) — Ramat Gan, Israel - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-oktopost-grand-rapids-smjba30akt72) — Grand Rapids, MI - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-oktopost-london-y20ywsrstqav) — London, United Kingdom - [Full-Stack Team Lead](https://feeny.ai/job/full-stack-team-lead-oktopost-ramat-gan-thv11x3cgnw4) — Ramat Gan, Israel - [Account Executive](https://feeny.ai/job/account-executive-oktopost-london-qbrzbygwcn3f) — London, United Kingdom - [Account Executive](https://feeny.ai/job/account-executive-oktopost-grand-rapids-xrdck0dx38x2) — Grand Rapids, MI - [Account Manager](https://feeny.ai/job/account-manager-red-oak-remote-dpqzqa2hxjgg) - [Account Manager](https://feeny.ai/job/account-manager-zen-educate-los-angeles-w28pxh745tc1) — Los Angeles, CA