---
title: 'Account Manager at Olly Olly'
canonical: 'https://feeny.ai/job/account-manager-olly-olly-charlotte-xdb5jncrge7a'
type: 'job'
last_seen: '2026-11-11'
---

# Account Manager at Olly Olly

- **Company:** Olly Olly
- **Location:** Charlotte, NC
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-11
- **Apply:** https://jobs.ashbyhq.com/olly-olly/fc63f9c3-5c82-473d-879c-c177dba7c714

## Job description

👋 About Olly Olly Ready to roll up your sleeves and help transform local marketing forever? At Olly Olly, we’re blending technology and real-world expertise to empower businesses across the U.S. like never before.

We believe small businesses are the backbone of our economy. That’s why we’re on a mission to provide them with tools, strategies and insights that help them rank higher, generate high-quality leads, get calls and reviews, and, above all, grow sustainably, without the hassle.

The Olly Olly platform complements our hands-on service perfectly: it’s no-nonsense, easy-to-use software that helps local businesses streamline operations and contact management, drive leads, stabilize cash flow and maximize revenue with minimal effort, so they can reclaim their time to focus on what they do best.

🌍 Our Vision We aim to be the ultimate all-in-one platform for small business growth, allowing owners to manage every part of their business efficiently and effortlessly. Our journey began as an agency and we’ve already helped thousands of clients succeed. Now, we’re embracing an exciting new chapter: becoming a SaaS-first company. By combining hard-earned human expertise with AI and automation, we’re creating affordable solutions that give business owners peace of mind while driving measurable success.

🤝 Why We Need You As an Account Manager, you will wield the power to forge unbreakable alliances with our esteemed clientele. Your mission will be to delve deep into the hearts and minds of these visionaries, comprehending their unique needs, and becoming their unwavering beacon of triumph with our unparalleled products and services.

🚀 The Impact You’ll Have

- Maintain a portfolio of 150-175 small business clients, serving as their primary point of contact, strategic growth partner, and trusted advisor.
- Drive a SaaS-first mentality across your book of business by proactively pushing product adoption, software training, and consistent application usage to ensure long-term client stickiness and loyalty.
- Display a highly proactive growth approach by identifying opportunities to upsell and cross-sell essential digital solutions, specifically focusing on expanding client engagement through Google Ads campaigns, including Local Services Ads (LSA) and Pay-Per-Click (PPC).
- Meticulously monitor client platform usage, login frequencies, and product engagement data alongside performance metrics to identify churn risks early and implement targeted retention initiatives.
- Provide exceptional customer service and continuous support primarily over the phone by executing up to 25 intentional, value-driven outbound calls per day to maintain strategic alignment.
- Remain ahead of ever-changing digital marketing trends, platform updates, and competitive landscapes to provide invaluable, consultative insights that keep your clients positioned as market leaders.
- Conduct monthly check-ins to gather feedback, address complex account challenges promptly, and translate technical advertising results into clear, ROI-driven business value for small business owners.
- Foster seamless collaboration with cross-functional technical teams (SEO, Paid Media Specialists, Product Teams) to resolve client issues efficiently and optimize integrated marketing strategies.

✅ What We Really Need From You

- A proven track record of cultivating and nurturing client relationships in high-volume, customer-centric roles (such as account management or customer success) within an agency or software environment.
- A SaaS-first growth mindset with the ability to advocate for technology, drive software adoption, and consult non-technical small business owners on the benefits of digital workflows.
- Commercial acumen and prior upselling or consultative sales experience, demonstrating the ability to confidently identify needs and pitch digital advertising solutions like Google Ads (PPC & LSA).
- A strong conceptual understanding of modern digital marketing, including search engine visibility and ever-changing digital trends, with a curiosity to continuously upskill.
- Strong oral and written communication skills, with a heavy emphasis on active listening, empathy, and translating complex "marketing jargon" into actionable business insights.
- Highly adaptable with strong critical thinking, organizational, and time-management skills to effectively balance a large book of business alongside shifting operational priorities.
- CRM proficiency (e.g., HubSpot) to accurately track client interactions, manage pipelines, and maintain impeccable systems of record.
- A genuine passion for entrepreneurship and a profound comprehension of the unique challenges and opportunities that local small business owners navigate.

🌟 What You’ll Love About Working at Olly Olly

- Base salary + monthly bonus based on performance
- Hybrid Environment: Perfect blend between in-office collaboration & WFH
- Schedule: Monday to Friday, 8AM-5PM EST
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Mental Health & Wellness plans
- Growth-oriented culture: Join an inclusive, international and innovative team where your contributions make a tangible difference.

💡 Why Choose Us? Join us during this pivotal transition as we transform from an agency to a human-centric SaaS provider. Your ideas, strategies and solutions will directly impact the success of small businesses. And our own growth! Let’s shape the future of small business growth together! Apply now to join a team that’s as committed as they are supportive of each other.

## About Olly Olly

## Company Overview
- **One-liner**: Olly Olly provides an all-in-one digital marketing platform that helps local service businesses — from plumbers to lawyers — get more customer calls by simplifying online visibility, SEO, reputation management, and lead generation.
- **Entity Type**: Private (privately held, no public funding rounds disclosed)
- **Headquarters**: Charlotte, North Carolina, USA (with additional offices in Austin, Texas and Phoenix, Arizona)
- **Founded**: 2018
- **Founders**: Elisabeth Spencer (Co-Founder) and Peter LePage (Co-Founder) [linkedin.com](https://www.linkedin.com/company/olly-olly)

## Core Business
- **Primary industry**: Digital marketing technology / Advertising Services
- **Target customers**: B2B – small, local service businesses (e.g., HVAC contractors, plumbers, electricians, roofers, lawyers, accountants, insurance agents, franchise operators)
- **Mission / purpose**: “Level the playing field” for small businesses by giving them the same marketing advantages as large corporations, without the complexity or corporate price tag. [ollyolly.com](https://www.ollyolly.com/)

## Products & Services
Major offerings, all delivered as a subscription-based SaaS platform:

- **All-in-One Marketing Platform**: Combines SEO, paid ads (Google Ads), Google Business Profile management, reputation/review generation, social media management, and lead tracking in a single dashboard.
- **Reputation & Reviews**: AI-powered automated review request system that helps businesses build trust and social proof.
- **Social Media Tools**: Automated content creation — transforms job photos into professional videos with platform-optimized captions in under 60 seconds; includes viral content trend detection.
- **Competitive Intelligence**: Monitors competitors’ online movements and surfaces actionable response recommendations.
- **Lead Generation**: Expert-managed SEO and paid ad campaigns that drive qualified leads directly to the business.
- **Transparency Layer (Work Feed)**: Daily feed showing every action taken (timestamped), why it matters, and expected outcomes — replacing opaque monthly reports.

[ollyolly.com/about-2/](https://www.ollyolly.com/about-2/) | [ollyolly.com](https://www.ollyolly.com/)

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metrics**:
  - Over $50 million **estimated revenue generated for clients** since the company was founded [ollyolly.com/about-2/](https://www.ollyolly.com/about-2/)
  - Annual company revenue is not publicly available; third-party estimates (Built In) suggest ~$2.9M, though this appears out of date relative to headcount growth [builtin.com/company/olly-olly](https://builtin.com/company/olly-olly)
  - Helped more than 14,100 local businesses across the USA
  - 3.2x average lead increase for clients; 87% less time spent on marketing
- **Notable Partners**: Official Google Partner
- **Growth Signals**: The company reports “nearly 400 people strong” working worldwide, with offices in three US cities and remote employees in multiple countries (Brazil, Philippines, Colombia, etc.). Year-over-year headcount growth of ~1.9% per one source. [linkedin.com](https://www.linkedin.com/company/olly-olly)

## Competitive Advantages
- **Complete “Iceberg” Approach**: Manages all five layers that control online visibility — Google Business Profile, social presence, citation infrastructure, competitive positioning, and AI search optimization. Most competitors only focus on one or two.
- **Radical Transparency**: Real-time “Work Feed” shows every action taken, eliminating black-box reporting common among marketing agencies.
- **Automation at Scale**: AI review requests, photo-to-video creation in under 60 seconds, and competitive intelligence alerts give small businesses enterprise-grade tools.
- **Official Google Partner** status lends credibility and direct integration with Google’s ecosystem.

## Strategic Focus
- Continuing to simplify the marketing experience for small service businesses through deeper automation and AI.
- Expanding platform capabilities (e.g., AI search optimization for the next wave of search).
- Scaling the customer base while maintaining high-touch service and transparent reporting.

## Why Work Here
- **Flexible Work**: Remote, hybrid, or in-office options available based on role and location [ollyolly.com/careers/](https://www.ollyolly.com/careers/)
- **Benefits**: 8 weeks fully paid parental leave + 4 additional via FMLA; 401(k) with 4% company match; comprehensive medical, dental, and vision; 15 PTO days + 10 company holidays; performance bonuses
- **Career Growth**: Mentorship, defined learning paths, and promotion tracks; “leaders who are all-in on your development”
- **Culture**: Values-driven environment focused on ownership, integrity, showing up for one another, and allyship. Emphasis on making a real impact for small business owners.
- **Engineering & Product**: ~25 product + tech employees (out of ~300 total), offering opportunity to work on a platform that directly impacts local economies.
- **Offices**: Charlotte (HQ), Austin, Phoenix; remote team members across the US and several international locations.

[builtin.com/company/olly-olly](https://builtin.com/company/olly-olly) | [ollyolly.com/careers/](https://www.ollyolly.com/careers/)

## Sources
1. [ollyolly.com](https://www.ollyolly.com/) – Company homepage, product overview, mission
2. [ollyolly.com/careers/](https://www.ollyolly.com/careers/) – Careers page with benefits, values, open roles
3. [ollyolly.com/about-2/](https://www.ollyolly.com/about-2/) – About page with impact metrics, founding story
4. [builtin.com/company/olly-olly](https://builtin.com/company/olly-olly) – Company details, employee count, perks, offices
5. [linkedin.com/company/olly-olly](https://www.linkedin.com/company/olly-olly) – LinkedIn profile with founders, headcount, values

## Other roles at Olly Olly

- [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-olly-olly-brazil-7jtcsrke4ctp) — Brazil
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