--- title: 'Account Manager at OpenTable' canonical: 'https://feeny.ai/job/account-manager-opentable-vienna-njznv15ftnrr' type: 'job' last_seen: '2026-10-17' --- # Account Manager at OpenTable - **Company:** OpenTable - **Location:** Vienna, Austria - **Work type:** remote - **Posted:** 2026-10-11 - **Last confirmed live:** 2026-10-17 - **Apply:** https://job-boards.greenhouse.io/opentable/jobs/8769535002 ## Job description Applications to be Submitted in English Candidates must already hold valid work authorisation for Austria. This role is not eligible for employer-sponsored visa or work permit applications. With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. ## About the Job As an Account Manager based in Vienna, you will drive customer retention and revenue growth across a designated territory. You will serve as a strategic partner to local restaurant customers, helping them increase product adoption, improve online availability, and ultimately expand their business. By deeply understanding the local restaurant industry, you will proactively engage with partners to overcome obstacles and challenge current thinking with constructive insights. Your success will directly empower restaurants to focus on their guests while ensuring long-term partnerships and business growth. ## Responsibilities - Lead customer retention and revenue growth initiatives within your assigned territory by proactively identifying upsell and expansion opportunities. - Act as a trusted advisor to restaurant partners, increasing product and feature adoption to improve their online availability and business performance. - Maintain an expert-level understanding of all products and services to seamlessly incorporate company strategies into your customer engagements. - Balance on-site visits with virtual meetings to maintain high visibility and effectively engage face-to-face with customers in the field. - Collaborate effectively with internal stakeholders and team members to share best practices and stay aligned with organizational initiatives. ## Minimum Qualifications - 5+ years of professional experience in account management, sales, or customer success - Native-level proficiency in German and business-level proficiency in English. - Proven ability to manage multiple accounts simultaneously while demonstrating strong organizational and time-management skills. - Demonstrated capability to use data effectively to guide decisions and influence stakeholders. - Strong communication and relationship-building skills to establish trust quickly and collaborate effectively. - Proficiency in utilizing CRM software (such as Salesforce) and Google Workspace. ## Preferred Qualifications - Prior restaurant management or sales experience within the food and beverage industry. - A deep passion for the intersection of hospitality and technology. - Proven track record of consistently meeting or exceeding ambitious performance goals and expectations. ## Benefits and Perks - Generous paid vacation + time off for your birthday: - 25 days of paid vacation - Enhanced paid parental leave - Focus on mental health and well-being: - Company-paid therapy sessions through SpringHealth - Company-paid subscription to Headspace - Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) - Focus on your career growth: - Development Dollars - Leadership development - Access to thousands of on-demand e-learnings - Travel Discounts There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The salary range for this Austria located role is 55k€ basic + performance bonus. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve - and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-Remote ## About OpenTable ## Company Overview - **One-liner**: OpenTable is the world’s leading provider of online restaurant reservation and dining technology, connecting diners with over 65,000 restaurants, bars, and wineries worldwide. - **Entity Type**: Public (NASDAQ: BKNG, as part of Booking Holdings Inc.) - **Headquarters**: San Francisco, California, United States - **Founded**: 1998 - **Founders**: Chuck Templeton ## Core Business - **Primary industry/industries**: Hospitality Technology, Restaurant Reservation Software, Online Dining - **Target customers**: B2B (restaurants, bars, wineries of all sizes – from independent to large chains) and B2C (dining consumers) - **Mission or purpose statement**: "We serve restaurants so they can serve the world." Also: "We love what can happen around the restaurant table." ## Products & Services - **OpenTable for Restaurants**: An all-in-one SaaS platform for front-of-house and back-of-house operations, including reservation management, guest management, table management, online ordering, and marketing tools. Integrated with hundreds of technology partners. - **OpenTable for Diners**: A mobile app and website that allows consumers to discover new restaurants via personalized recommendations, curated guides, and data-backed lists, and to book and manage reservations seamlessly. - **OpenTable GuestCenter**: A suite of tools for restaurants to manage guest relationships, loyalty programs, and marketing campaigns. - **OpenTable Payment & POS Integration**: Payment processing solutions tightly integrated with the reservation and management platform. ## Market Standing - **Valuation/Market Cap**: OpenTable is a wholly owned subsidiary of Booking Holdings Inc. (BKNG). Booking Holdings' market cap is not broken out for OpenTable alone, but the parent company is valued at over $100 billion. - **Key Metric**: Annual Revenue is not publicly disclosed as a separate entity. However, OpenTable helps restaurants fill over 1.9 billion seats annually (over 150 million seats per month) and processes an average of 8 reservations every second. - **Notable Investors/Partners**: Part of Booking Holdings Inc. (the world leader in online travel & related services, which also owns Booking.com, KAYAK, Priceline, Agoda, and Rentalcars.com). - **Growth Signals**: OpenTable serves 65,000+ venues worldwide, operates in 36 countries, has a global team of ~1,249 employees (+1.3% YoY), and recently launched its inaugural U.S. Restaurant Ambassador Council (April 2026) to shape strategy and innovation. The company continues to expand its international footprint with offices in the UK, Mexico, Australia, India, Germany, and more. ## Competitive Advantages - **Network Effects**: The largest global network of diners and restaurants creates a powerful two-sided marketplace. More diners attract more restaurants, and vice versa. - **Data Moat**: Over 136 million restaurant reviews and decades of reservation data provide unique insights into dining trends, consumer behavior, and restaurant performance. - **Parent Company Backing**: As part of Booking Holdings, OpenTable has access to immense resources, global reach, and cross-platform synergies (e.g., with KAYAK’s travel portfolio). - **Brand Trust & Longevity**: Operating since 1998, OpenTable is the most recognized and trusted brand in restaurant reservations. ## Strategic Focus - **Global Expansion**: Growing its international presence, particularly in APAC and LATAM, with offices in India, Mexico, and Australia. - **Product Innovation**: Continuously developing new tools for restaurants (e.g., AI-driven recommendations, enhanced operations software) and for diners (personalized discovery, seamless booking). - **Integration & Partnerships**: Deepening integrations with hundreds of tech partners to create a unified restaurant tech stack. - **Community Building**: The new Ambassador Council demonstrates a focus on collaborative innovation with the restaurant industry. ## Why Work Here - **Hybrid & Flexible Work**: OpenTable offers a hybrid work environment with "Work From Almost Anywhere" days, generous holidays, dedicated Recharge Days, and company-wide weeks off. - **Culture & Mission**: Employees work on technology that directly helps small businesses and culinary icons thrive, fostering a sense of purpose and community impact. The culture is described as "relentless hospitality." - **Career Growth**: Opportunities for rapid career development in a global company that is part of the Booking Holdings family. The company has a strong track record of employees moving on to top tech companies (Google, Amazon, Salesforce, Uber). - **Global & Diverse Team**: With 10 offices worldwide and employees from 36 countries, the work environment is international and collaborative. - **Engineering & Product Focus**: Strong emphasis on product design, machine learning, and data engineering, with a tech stack that includes modern tools and frameworks. ## Sources 1. [OpenTable About Us](https://www.opentable.com/about/) 2. [OpenTable Careers](https://www.opentable.com/c/careers/) 3. [OpenTable LinkedIn Company Profile](https://www.linkedin.com/company/opentable) 4. [Built In OpenTable Profile](https://builtin.com/company/opentable) 5. 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