---
title: 'Account Manager (Pharma/MarTech domain) at Viseven'
canonical: 'https://feeny.ai/job/account-manager-pharma-martech-domain-viseven-tokyo-hdz2vvf3emqa'
type: 'job'
last_seen: '2026-09-11'
---

# Account Manager (Pharma/MarTech domain) at Viseven

- **Company:** Viseven
- **Location:** Tokyo, Japan
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-03
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.lever.co/viseven/dad9b31f-e690-42e2-acf6-517cf851a01d

## Job description

Viseven Group is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies. At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success. With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele. Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.

Role description: As an Account Manager, you will be responsible for driving business growth across the assigned APAC territory by owning the full sales cycle - from identifying and acquiring new customers to developing, expanding and scaling existing accounts. While acting as a strategic partner, you will build long-term client relationships, deliver tailored solutions from Viseven's portfolio, and collaborate with cross-functional teams to ensure customer success and sustainable revenue growth.

Responsibilities:

- Build trusted relationships with customer decision-makers and stakeholders across regions.
- Act as a strategic partner, providing expert advice on Viseven's full portfolio and recommending solutions that address customer needs.
- Develop and execute mid- and long-term account strategies, including growth, upselling and expansion opportunities.
- Manage account profitability, annual and quarterly budget planning, and financial performance.
- Oversee initiatives and projects across the portfolio, ensuring activities remain on track and stakeholders stay aligned.
- Coordinate communication between customers, regional teams and internal Viseven functions.
- Monitor solution and service adoption, proactively address blockers and drive continuous improvement.
- Ensure high customer satisfaction through regular engagement, timely issue resolution and effective expectation management.
- Lead customer meetings, present Viseven solutions and translate high-level requirements into actionable plans.
- Collaborate with Sales and Delivery teams to identify new opportunities and ensure successful onboarding and execution.
- Proactively grow the network within the region for existing and new accounts to ensure Viseven visibility within identified organizations.
- Hands-on coordination, management and execution of digital projects and solutions for the client, with background support from the technical team.
- Sustain existing and develop new opportunities within accounts, including expansion into new divisions and clusters, to increase Viseven revenue.
- Devise a scalable onboarding process for strategic accounts, communicating with decision-makers and stakeholders on the customer side.
- Conduct sales research and identify new sales opportunities.
- Create and implement workflow and process improvements to enhance current operational processes.
- Document processes and maintain sales department records.
- Own the full sales cycle within the assigned territory: proactively hunt and qualify new business opportunities, and lead them through to closing, alongside developing and growing existing accounts.

Required Skills & Experience: Location: APAC region, Japan preferred Languages: native/fluent in Japanese and English

- 5+ years of experience in Account Management / Customer Success / Sales in a B2B environment (SaaS, MarTech or enterprise software preferred).
- Proven experience managing enterprise client portfolios with account budget planning and P&L management.
- Strong client engagement skills with the ability to work at both strategic and operational levels.
- Project and account management capabilities, with a focus on driving outcomes and coordinating across multiple teams.
- Excellent communication and relationship-building skills, with a proactive, solution-oriented mindset.
- Understanding of the pharmaceutical industry and digital transformation trends is a plus.
- Experience working with the Japanese market is required.
- Comfort with data and KPIs, with the ability to analyze trends and identify areas for improvement.
- Experience with CRM systems (Salesforce or equivalent) and forecasting tools.

Soft Skills:

- Proactivity, curiosity, and eagerness to learn.
- Adaptable and comfortable navigating change.
- Strong listener who communicates clearly and with empathy.
- Team player who collaborates across functions.
- Confident in giving and receiving feedback.
- Able to handle complexity, resolve conflicts, and keep things moving forward.

What we provide: We know our team members are key to achieving our goals, so we value and empower them to share their vision. We reward this passion with exceptional benefits, including: Competitive Compensation: Regular performance-based salary and career development reviews. Experienced Team: Join a passionate, experienced team in a friendly atmosphere. Career Growth: Opportunities for professional and career advancement. Paid Time Off: 18 business days per year (20 business days after 2 years of service). Sick Leave: Non-documented: 4 business days per year. Documented: 20 business days per year. Family Leave: 3 paid business days for marriage, childbirth, or bereavement. Medical Insurance: Comprehensive coverage. English Courses: Learning opportunities to improve your language skills. Professional Development: Participation in forums and conferences. Corporate Events: Regular team-building activities and events. Work Environment: Enjoy a comfortable, fully equipped office and the possibility to work from home.

## About Viseven

## Company Overview
- **One-liner**: Viseven is a global MarTech services provider and content experience platform for pharmaceutical and life sciences companies, enabling omnichannel marketing and compliant digital content at scale.
- **Entity Type**: Private (Private Equity backed; last round: 2024)
- **Headquarters**: Bridgewater, New Jersey, United States
- **Founded**: 2009
- **Founders**: Not publicly disclosed

## Core Business
- Primary industry/industries: Pharmaceutical & Life Sciences Marketing Technology (MarTech), Digital Transformation
- Target customers: B2B – Top 50–100 pharma, biotech, and healthcare enterprises globally
- Mission or purpose statement: “To save lives by improving communication.” [viseven.com](https://viseven.com/)

## Products & Services
- **eWizard Content Experience Platform**: A modular, AI-powered content creation, management, and publishing platform designed for pharma compliance and global omnichannel distribution (SaaS).
- **Omnichannel Marketing Services**: Full-service agency capabilities including eDetailing, digital content factory, modular content strategy, customer journey management, and app/portal development (Service).
- **Professional Services & Consulting**: Digital transformation advisory, change management, and technology integration services for life sciences organizations (Service).

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Estimated annual revenue of $23.2M (per LinkedIn, likely 2024 estimate) [linkedin.com](https://linkedin.com/company/viseven)
- **Notable Investors**: Horizon Capital (led Private Equity round, Jan 2024); AVentures Capital (led Venture round, Jun 2019) [linkedin.com](https://linkedin.com/company/viseven)
- **Notable Partners/Integrations**: Veeva (Silver Certified Technology Partner & DFAP Content Partner), Salesforce, IQVIA, AWS, Adobe, Bynder [viseven.com/careers](https://viseven.com/careers/)
- **Growth Signals**: 
  - Over 150 Veeva-certified specialists on staff [builtin.com](https://builtin.com/company/viseven)
  - Global presence in 12+ countries (US, UK, Canada, Argentina, Estonia, France, Germany, Spain, Poland, Ukraine, Singapore, Korea, Philippines, India) [viseven.com](https://viseven.com/)
  - Serving the Top 100 pharma companies in 50+ countries [builtin.com](https://builtin.com/company/viseven)
  - Reported headcount of ~700 professionals on own site, but LinkedIn shows 470 (potential discrepancy) [viseven.com](https://viseven.com/) vs [linkedin.com](https://linkedin.com/company/viseven)

## Competitive Advantages
- **Deep Pharma Domain Expertise**: 15+ years exclusively in life sciences marketing with regulatory and compliance (e.g., modular content, Veeva ecosystem) baked into all offerings.
- **Integrated Platform + Services Model**: Combines proprietary eWizard software with end-to-end agency services, allowing clients to start with either and scale.
- **Global Scale & Local Reach**: Offices and remote teams across major pharma markets enable 24/7 production and localization without losing regional nuance.

## Strategic Focus
- Scaling omnichannel and AI-driven content solutions for major pharma brands.
- Expanding eWizard platform capabilities and deepening Veeva/Salesforce integrations.
- Growing professional services and consulting practice to help pharma companies accelerate digital transformation.

## Why Work Here
- **Remote-First Policy**: “Work from wherever you’re most productive” with flexible hours and global collaboration [viseven.com/careers](https://viseven.com/careers/)
- **Culture Highlights**: 55% of employees have been at Viseven for 5+ years; 200+ promotions in the last 3 years [viseven.com/careers](https://viseven.com/careers/)
- **Perks**: Health insurance, additional paid days off for family/study, parental support, corporate library, confidential psychotherapy sessions [viseven.com/careers](https://viseven.com/careers/)
- **Career Development**: Personalized growth plans, mentorship, cross-functional project opportunities [viseven.com/careers](https://viseven.com/careers/)
- **Engineering & Tech Culture**: Curiosity-driven, encourages initiative and challenging the status quo; strong emphasis on learning (courses, coffee break talks) [viseven.com/careers](https://viseven.com/careers/)

## Sources
1. [viseven.com](https://viseven.com/) – Company overview, mission, product descriptions
2. [viseven.com/careers](https://viseven.com/careers/) – Culture, perks, remote work, headcount, promotions
3. [builtin.com](https://builtin.com/company/viseven) – Veeva certifications, pharma reach, total rewards
4. [linkedin.com](https://linkedin.com/company/viseven) – Revenue estimate, funding rounds, headcount (470), locations
5. [jobs.lever.co/viseven](https://jobs.lever.co/viseven) – Current open positions (Account Executives, Solutions Consultant, SEO Manager, etc.)

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