---
title: 'Account Manager at Picnic Delivery'
canonical: 'https://feeny.ai/job/account-manager-picnic-delivery-bogota-p4w3b9qky9e6'
type: 'job'
last_seen: '2026-11-10'
---

# Account Manager at Picnic Delivery 

- **Company:** Picnic Delivery 
- **Location:** Bogotá, Colombia
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-10
- **Apply:** https://job-boards.greenhouse.io/try-picnic/jobs/8918420002

## Job description

## Who we are

At Picnic, we’re reinventing the way employees experience lunch at work. By partnering with top local restaurants and batching hundreds of orders, we make it easy for companies to offer high-quality, individually packed meals, without fees or tips. Our mission is to create a seamless, affordable, and joyful lunch experience that benefits both employees and employers.

## What you'll do

- Serve as the primary point of contact for SMB/Enterprise clients, acting as a trusted advisor on our platform, data capabilities, processes, and strategy.
- Leverage data and analytics to provide actionable insights, monitor KPIs, and proactively identify growth and optimization opportunities.
- Manage complex client relationships through structured communication, executive-level reporting, and data-driven storytelling.
- Partner cross-functionally with Product, Operations, and Tech teams to prioritize initiatives and deliver measurable impact for enterprise accounts.
- Lead business reviews and strategic planning sessions to drive retention, expansion, and long-term account growth

## What we're looking for

- At least one year of experience as a Customer Success or Account Manager.
- English proficiency at a C1 level.
- Strong problem-solving skills, a service-oriented mindset, and excellent organizational skills.
- Data driven
- Preferred: Experience in a fast-paced, time-sensitive delivery environment.

## Why join us

- Drive real impact: Be part of building the operational engine behind a fast-growing startup that’s redefining how work gets done.
- Own your city: Take full ownership of your city’s performance and see the direct results of your ideas and execution every single day.
- Work with purpose: Join a mission-driven team focused on making the workplace experience better for thousands of people.
- Grow with us: At Picnic, there’s room to grow—personally and professionally—as we scale and take on new challenges together.

What else you need to know

This role is based in our Bogotá office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

Ready to join us as we serve those who serve others?

#LI-Onsite

## About Picnic Delivery 

## Company Overview
- **One-liner**: Picnic delivers office lunches from 50+ local restaurants with no delivery fees or tips, using batching technology to make group ordering seamless.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Los Angeles, California, United States
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Food delivery / Office meal services
- **Target customers**: B2B – offices, building managers, and teams looking for subsidized or catered lunch programs
- **Mission**: “Transform the way businesses approach meals, helping companies foster a happier and more engaged workforce” by delivering a fee-free, diverse restaurant experience.

## Products & Services
- **Office Meals**: Individual employee orders from multiple restaurants, delivered together to a designated office shelf.
- **Catering**: Fee-free catering for events, fully coordinated with restaurants.
- **Subsidized Meals**: Flexible programs for companies to subsidize employee lunches, especially for hybrid teams.
- **Building Delivery**: A virtual food court for office buildings, eliminating the need for physical food courts.
- **Team Orders**: Group orders placed individually but delivered and paid together.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Headcount of 59 employees (+90.4% YoY growth)
- **Notable Investors/Partners**: Not publicly available (private company)
- **Growth Signals**: 27 active job postings (68.8% YoY increase in postings); operations in 5 countries (US, Colombia, Netherlands, Germany, Bangladesh); expanding to multiple US cities (NYC, LA, San Francisco, Washington DC, Boston, Chicago, etc.)

## Competitive Advantages
- **Zero delivery fees & tips** – customers pay the same price as in-store.
- **Batching technology** – allows one driver to deliver orders from 50+ restaurants in a single run, lowering costs.
- **Simplified office logistics** – orders arrive together at a dedicated shelf, reducing disruption.
- **No cost to start** – offices can bring Picnic in with no setup fees.

## Strategic Focus
- Scaling office coverage across the US and internationally.
- Deepening partnerships with commercial real estate (building delivery programs).
- Expanding subsidized meal programs for hybrid workforces.

## Why Work Here
- **Culture**: Mission-driven to make office lunches effortless and inclusive; emphasis on operational efficiency.
- **Work Policy**: Multiple office locations (LA, NYC, SF, etc.) and delivery hubs; some roles appear location-specific (drivers, kitchen ambassadors), while engineering roles are tied to specific cities.
- **Team**: Small but fast-growing (59 people, 90% YoY growth) – opportunity for impact in a scaling startup.
- **Tech Stack**: Modern tools – React, TypeScript, GraphQL, PostgreSQL, Docker, Kubernetes, Python, and more.
- **Perks**: Not explicitly listed, but the product itself (fee-free office meals) likely extends to employees.

## Sources
1. [trypicnic.com](https://trypicnic.com/)
2. [trypicnic.com/about-us](https://trypicnic.com/about-us)
3. [greenhouse.io](http://job-boards.greenhouse.io/try-picnic)
4. [linkedin.com](https://www.linkedin.com/company/try-picnic)

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