---
title: 'Account Manager at Popl Co'
canonical: 'https://feeny.ai/job/account-manager-popl-co-united-states-bjbcmq6g6dw0'
type: 'job'
last_seen: '2026-10-15'
---

# Account Manager at Popl Co

- **Company:** Popl Co
- **Location:** United States
- **Compensation:** $100k–$160k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-01
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/popl/38762c78-1348-4c84-b542-97628474ea9c

## Job description

## Who We Are

Popl is defining a new category we call In-Person Go-To-Market.

We help revenue teams turn real-world interactions — trade shows, conferences, field events, and meetings — into measurable pipeline and revenue. Our AI-native platform powers event lead capture, enrichment, and real-time CRM sync, transforming every badge scan into a high-quality, actionable lead.

In a world where digital channels are saturated, we're building the infrastructure that makes in-person GTM measurable, scalable, and revenue-driving. Our mission is simple: help companies around the world turn in-person events into a measurable & scalable growth channel.

## About the Role

We are seeking a dynamic and experienced Account Manager to join our growing team at [Popl,](https://popl.co/teams) the market leader in lead capture & digital business card software for teams!

In this newly established role, you will work closely with our Account Executives and Customer Success teams to ensure customers realize ongoing value from our platform leading to strong retention and growth. You will be responsible for identifying expansion opportunities, mitigating churn risks, and fostering long-term relationships with key accounts.

## What You’ll Do

- Own and drive Net Revenue Retention (NRR): Ensure customer retention and expansion to maximize revenue growth.
- Manage renewals: Proactively engage with customers to secure timely contract renewals.
- Identify expansion opportunities: Work with customers to upsell and cross-sell solutions that align with their business needs.
- Maintain Product Knowledge: Gain deep understanding of multiple products and be confident communicating their value
- Collaborate cross-functionally: Partner with Account Executives and Customer Success Managers to deliver a seamless customer experience.
- Monitor customer health: Track engagement metrics, adoption trends, and risk signals to proactively address challenges and identify areas for growth
- Negotiate contracts: Ensure favorable terms while maintaining strong relationships.

## What We’re Looking For

- 4-6 years of experience in account management within a B2B SaaS company.
- Proven track record of driving renewals and upsell revenue
- Excellent communication, negotiation, and relationship management skills.
- Ability to analyze customer data to identify risks and opportunities.
- Experience working with Salesforce and Stripe
- Direct revenue closing experience (renewals, cross-sell/upsell, or new business)
- Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
- Excellent verbal and written communication skills, as well as interpersonal skills
- Organizational, project management, and time management skills
- High adaptability and desire to operate in a fast-paced, ever-changing startup environment

Nice to Haves

- Industry Knowledge: Experience in the lead capture, digital business card, or related tech industry.
- Networking Skills: Established network of contacts and decision-makers.
- Analytical Skills: Ability to analyze customer metrics and derive actionable insights to improve performance.
- Continuous Learning: At Popl, we are excited to learn new things every single day. Being a curious and continuous learner is paramount.
- Team Player: Willingness to join and help cultivate a positive team culture. Our team is young, full of energy, and so excited about our mission. We’d like to have you join us!

Why join us?

- Be part of a rocket-ship startup redefining how professionals connect and grow.
- Work closely with experienced leaders and cross-functional teams to shape our financial strategy.
- Make a measurable impact in a role critical to our long-term success.
- Fully remote
- Competitive salary
- Meaningful equity
- Full insurance & benefits
- Unlimited PTO
- $150 monthly wellness credit
- Constant daily learning

Popl is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

## About Popl Co

## Company Overview
- **One-liner**: Popl is a B2B platform that replaces antiquated lead capture at in-person events with a universal badge scanner, AI-powered data enrichment, and CRM syncing.
- **Entity Type**: Private (Seed-stage; Y Combinator W21; $2.5M total funding)
- **Headquarters**: New York, New York, United States
- **Founded**: 2020
- **Founders**: Jason Alco (CEO & Co-Founder)

## Core Business
- **Primary industry**: Software Development (Sales & Marketing Technology)
- **Target customers**: B2B, primarily enterprise and mid-market sales teams (90% of Fortune 500 use Popl)
- **Mission or purpose statement**: "Simplify in-person business interactions with an AI-enhanced experience that puts the value of human connection first, eliminating manual steps between a handshake and a CRM entry."

## Products & Services
- **Universal Badge Scanner**: An AI-powered mobile app that scans event badges, paper business cards, and QR codes using OCR, instantly extracting and enriching contact data. (Product)
- **Popl AI Enrichment**: Proprietary algorithms that match scanned names/companies to verified emails, phone numbers, LinkedIn profiles, and company insights via 20+ data partners (90% success rate). (Service / API)
- **Event Campaigns**: A dashboard to group leads by event, set qualifying questions, auto-tag, trigger follow-up emails, and measure event ROI. (SaaS)
- **Digital Business Cards**: Branded contact-sharing solution for teams, allowing bulk management and CRM sync. (SaaS)
- **Native CRM/MAP Integrations**: Direct syncs with Salesforce, HubSpot, Zoho, Monday.com, Marketo, Pardot, Eloqua, etc., including custom mappings and de-duplication. (Integration)

## Market Standing
- **Valuation**: Not publicly available
- **Key Metric**: Annual Revenue $18.4M (per LinkedIn data) | Total Funding $2.5M
- **Notable Investors/Partners**: Y Combinator (W21 batch); Pre-seed and seed rounds with multiple investors (names not publicly disclosed). Partnerships with 20+ data providers.
- **Growth Signals**: 91 employees (17.6% YoY growth); 2.5M+ professionals across 150 countries; 90% of Fortune 500 companies are customers; 38,228 LinkedIn followers (+92.2% yearly); 12 active job postings (jobs.ashbyhq.com).

## Competitive Advantages
- **Universal compatibility**: Works at every event, independent of conference badge APIs or lead retrieval systems.
- **90% enrichment success rate**: Industry-leading AI that fills missing contact data across 20+ sources, far above typical match rates.
- **Enterprise-grade security**: SOC 2 Type 2 compliant, GDPR-ready, encrypted storage, and HR integration for automated onboarding/offboarding.
- **Full event attribution**: Tracks leads from scan to opportunity in CRM, enabling measurable event ROI.

## Strategic Focus
- **Scaling the Event Lead Capture category**: Popl is positioning itself as the standard GTM platform for in-person events, moving beyond digital business cards into a complete event pipeline solution.
- **AI-first enrichment roadmap**: Continuous improvement of proprietary LLMs and data partnerships to increase enrichment speed and accuracy.
- **Enterprise expansion**: Built-in subteams, department branding, separate cost centers, and permission controls to win large accounts.

## Why Work Here
- **Culture**: "PopValues" emphasize building a human + AI future, with a fast-paced, collaborative environment rooted in YC startup energy.
- **Remote/Hybrid Policy**: Many roles are remote (e.g., Field Marketing Representative, Senior Backend Engineer), though headquarters is in New York. The company has employees across 11 countries.
- **Growth Trajectory**: High headcount growth (+17.6% YoY), established product-market fit with Fortune 500 logos, and active hiring across Sales, Engineering, Product, and Marketing (12 open positions as of mid-2026).
- **Engineering Culture**: Building AI/ML enrichment systems, integrations with major CRMs, and a universal scanner used by millions. Tech stack likely includes OCR, LLMs, and cloud infrastructure.
- **Notable Perks**: Not explicitly listed, but YC-backed companies often offer equity, flexible PTO, and modern work tools.

## Sources
1. [popl.co](https://popl.co/)
2. [linkedin.com](https://www.linkedin.com/company/poplco)
3. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/popl)
4. [ycombinator.com](https://www.ycombinator.com/companies/popl)

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