---
title: 'Account Manager at Re-Leased'
canonical: 'https://feeny.ai/job/account-manager-re-leased-london-3v05c7gvwtg0'
type: 'job'
last_seen: '2026-09-04'
---

# Account Manager at Re-Leased

- **Company:** Re-Leased
- **Location:** London, United Kingdom
- **Posted:** 2026-06-10
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/released/jobs/7767803003

## Job description

Re-Leased is the property management platform helping property professionals run better real estate businesses. We’re building AI-powered tools that simplify complexity, reduce risk, and help teams thrive in a digital-first world.

## Your Role

At Re-Leased, our Account Management team is at the heart of how we grow — not just as a business, but in the value we deliver to our customers every day. As an Account Manager, you’ll own a dedicated portfolio of accounts across the UK region, driving retention and growth through strong customer relationships and sharp commercial judgement. You’ll work closely with Customer Success Managers and Sales, and help mentor Associate Account Managers as they develop.

This is a role for someone who is genuinely curious about customers, motivated by commercial outcomes, and comfortable owning outcomes end-to-end. You’ll lead upsell and renewal conversations, help customers get more value from the Re-Leased platform, and bring a deep understanding of the property management market to every conversation.

If you’re ambitious, commercially sharp, and want to take the next step in your SaaS Account Management career — this is the role for you.

## Your Responsibilities

- Own revenue and retention targets, leading upsell and renewal conversations end-to-end across your portfolio
- Drive ARR growth across your portfolio, owning forecasting and pipeline accuracy for your accounts
- Provide tailored solutions that align our product suite to each customer’s business needs and goals
- Proactively identify and progress growth opportunities, bringing in Customer Success and Sales as needed, and lead customers to get the most from Re-Leased
- Build and own senior stakeholder relationships, independently identifying and closing commercial opportunities
- Maintain accurate client records, including contract updates, renewal timelines, and account activity
- Facilitate up-skilling and education for customers to maximise their use of the platform, and mentor Associate Account Managers within the team
- Maintain product knowledge and articulate Re-Leased’s value proposition confidently at every level of a customer organisation
- Lead account planning and quarterly business reviews for key accounts, and independently negotiate contract terms and pricing

## Your Experience

- Experience in a SaaS Account Management or similar quota-carrying commercial role, with a proven track record of hitting renewal and upsell targets
- Demonstrated commercial impact — evidence of consistently meeting or exceeding revenue, retention, or growth targets
- Proficient in CRM software (e.g. Salesforce or HubSpot), with strong pipeline and forecasting discipline
- Strong analytical and problem-solving skills, with the ability to explain complex concepts clearly
- Excellent communication and senior stakeholder management skills, including experience negotiating commercial terms
- Coach-ability and a genuine desire to learn — you seek feedback and act on it, and enjoy mentoring more junior colleagues
- An interest in the commercial real estate or property management space is a bonus

## Why you’ll love working here

- Taking care of you: Including comprehensive health insurance, access to a premium EAP service and an annual wellness allowance to spend on what helps you feel good - whether that’s towards a gym membership, new running shoes, or mindfulness apps.
- Support for families: Generous paid parental leave and flexible, family-friendly support designed to help growing families balance work and life with confidence.
- Recognition for tenure and milestones: We celebrate time, commitment, and contribution with milestone rewards and additional leave as you grow your career with us.
- Flexible working, built for a global team: With customers and teammates across New Zealand, Australia, the United Kingdom, and North America, we work in a hybrid, remote-friendly way with collaborative offices and the flexibility of a balanced approach to WFH/i-office work.

Our culture is very important to us too, and we strongly believe in living out our core values:

- People First: One team globally; our people and customers always come first.
- Find a Way: Like a river, we find a way around all obstacles
- Win or Learn: Our journey for improvement never ends; enjoy the ride!
- Aim High: We dare to set big goals and love the challenge of achieving them against the odds.

Ready to Level Up?

Join us and help shape the future of real estate at one of the most exciting SaaS companies born from New Zealand.

[www.re-leased.com](http://www.re-leased.com/)

## About Re-Leased

## Company Overview
- **One-liner**: Re-Leased provides a cloud-based, AI-powered property management platform that automates operations and connects finance for commercial and mixed-use real estate teams.
- **Entity Type**: Private (venture-backed – Series unknown; latest round led by Movac in 2024)
- **Headquarters**: Auckland, New Zealand
- **Founded**: 2013
- **Founders**: Tom Wallace

## Core Business
- **Primary industry**: Commercial real estate technology / Property management software
- **Target customers**: B2B – property managers, landlords, and real estate businesses managing commercial and mixed-use portfolios (Enterprise & SMB)
- **Mission**: “We exist to help property people thrive in a digital-first world.” [re-leased.com/company/our-story](https://www.re-leased.com/company/our-story)

## Products & Services
- **Re-Leased Platform (Cloud-based PMS)**: Core SaaS property management software that automates lease administration, financial management, maintenance, compliance, and tenant communications. Integrates with Xero, QuickBooks, NetSuite, Sage Intacct, and Office 365. [re-leased.com](https://www.re-leased.com/)
- **Credia AI Suite** – A set of AI-powered tools built into the platform:
  - **Credia Extract**: AI-driven document extraction for leases, insurance records, invoices, and compliance documents.
  - **Credia Action**: Intelligent email-to-task automation (creates maintenance tasks, reminders, notes, work orders).
  - **Credia Advise**: AI property advisor that answers questions about leases with direct source references and provides proactive suggestions (e.g., rent review clauses). [re-leased.com](https://www.re-leased.com/)
- **Market Lens Report**: Annual data-driven report analyzing lease length trends across 350,000+ leases globally, providing benchmarks for property leaders. [re-leased.com](https://www.re-leased.com/)

## Market Standing
- **Valuation / Market Cap**: Not publicly available
- **Key Metric**: Total funding **$37.1M** (across 6 rounds) as of September 2024 [linkedin.com/company/re-leased](https://www.linkedin.com/company/re-leased)
- **Annual Revenue**: Estimated **$10.0M** (per LinkedIn) [linkedin.com/company/re-leased](https://www.linkedin.com/company/re-leased)
- **Notable Investors & Partners**: JLL Spark (venture arm of JLL), Movac (led $12.5M round in 2024), with additional backing from angel investors [re-leased.com/company/our-story](https://www.re-leased.com/company/our-story) | [linkedin.com/company/re-leased](https://www.linkedin.com/company/re-leased)
- **Growth Signals**:
  - 148 employees (+29.2% YoY) with offices in 6 countries (New Zealand, UK, USA, Australia, Philippines, Vietnam) [linkedin.com/company/re-leased](https://www.linkedin.com/company/re-leased)
  - Over 375,000 leases managed on the platform and 40,000+ users [re-leased.com](https://www.re-leased.com/)
  - Recently launched industry-first integration with Oracle NetSuite and expanded AI capabilities (Credia) [re-leased.com](https://www.re-leased.com/)
  - Active job postings grew 100% year-over-year (8 open roles as of mid-2025) [linkedin.com/company/re-leased](https://www.linkedin.com/company/re-leased)

## Competitive Advantages
- **Purpose-built for property professionals** – Not a generic ERP; designed specifically for commercial/mixed-use real estate workflows, unlike legacy systems or accounting-first solutions.
- **AI-first innovation** – Credia AI suite automates document extraction, task creation, and provides instant advisory, reducing manual errors by up to 95% [re-leased.com](https://www.re-leased.com/).
- **Deep financial integrations** – Native connections with Xero, QuickBooks, NetSuite, Sage Intacct, and Office 365, creating a single source of truth for finance and operations.
- **Proven scale** – 375,000+ leases and 40,000+ users globally, indicating strong market adoption and network effects.

## Strategic Focus
- **AI transformation**: Continuing to build out the Credia AI capabilities to further automate property management and deliver predictive insights.
- **Global expansion**: Growing presence in North America, Europe, and Asia-Pacific with dedicated teams in each region.
- **Data-driven thought leadership**: Publishing the annual Market Lens Report to position Re-Leased as an industry authority on lease trends and portfolio optimization.
- **Partner ecosystem**: Deepening integrations with major ERP/finance platforms (e.g., Oracle NetSuite) and leveraging JLL Spark’s network for strategic growth.

## Why Work Here
- **Culture & Values**: “People First, Find a Way, Win & Learn, Aim High.” Emphasis on one global team, continuous improvement, and ambitious goals [re-leased.com/company/our-story](https://www.re-leased.com/company/our-story) | [Greenhouse job posting](https://job-boards.greenhouse.io/released/jobs/7731630003).
- **Flexibility**: Hybrid, remote-friendly environment with collaborative offices in Auckland, London, Dallas, Sydney, and more. Roles can be based in Australia or New Zealand, with global coordination across time zones.
- **Benefits**: Comprehensive health insurance, premium EAP service, annual wellness allowance (gym, running shoes, mindfulness apps), generous paid parental leave, milestone rewards, and additional leave for tenure.
- **Engineering/Product Focus**: Senior Engineering roles in New Zealand (Senior Software Engineer, Senior Design Engineer) and an emphasis on building with AI. Tech stack includes Salesforce, BI tools (Looker, Power BI), and modern AI tools (Claude, ChatGPT, Clay) – as mentioned in the Revenue Operations Manager posting [Greenhouse job posting](https://job-boards.greenhouse.io/released/jobs/7731630003).
- **Growth Opportunities**: Clear career progression path – as manual tasks are automated, roles evolve toward owning the “intelligence layer” and driving GTM strategy. The company is growing rapidly (30% headcount YoY) and investing in talent.

## Sources
1. [re-leased.com – Commercial Property Management Software](https://www.re-leased.com/)
2. [re-leased.com/company/our-story – Our Story](https://www.re-leased.com/company/our-story)
3. [linkedin.com/company/re-leased – Re-Leased Company Page](https://www.linkedin.com/company/re-leased)
4. [job-boards.greenhouse.io/released – Re-Leased Careers](https://job-boards.greenhouse.io/released)
5. [Greenhouse Job Posting – Revenue Operations Manager](https://job-boards.greenhouse.io/released/jobs/7731630003)

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