--- title: 'Account Manager (Remote) at Myriad360' canonical: 'https://feeny.ai/job/account-manager-remote-myriad360-united-states-v6cv81yyfvkb' type: 'job' last_seen: '2026-09-17' --- # Account Manager (Remote) at Myriad360 - **Company:** Myriad360 - **Location:** United States - **Work type:** remote - **Posted:** 2026-09-16 - **Last confirmed live:** 2026-09-17 - **Apply:** https://boards.greenhouse.io/myriad360/jobs/8814655002?gh_jid=8814655002 ## Job description ## Who You Are You are a seasoned customer-centric Account Manager responsible for supporting sales operations, onboarding clients, managing accounts, preparing quotes, and coordinating accurate, on-time order fulfillment. The role requires strong organization, communication, adaptability, and relationship-building skills, with U.S.-based candidates. ## About The Role We’re seeking a highly organized and customer-centric Account Manager to join our growing team. In this role, you’ll partner closely with Account Executives, clients, key partners, and internal teams to provide exceptional support throughout the sales operations process. You’ll play a key role in building long-term, trusted relationships with clients by delivering accurate, timely service and driving operational excellence. This is a dynamic role requiring both attention to detail and strong interpersonal skills. The ideal candidate will be adaptable, proactive, and capable of switching between support and leadership functions as needed. Must be based in the United States. Other responsibilities include: - Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors - Support new client onboarding and growth initiatives in collaboration with Sales - Generate timely, accurate quotes and ensure smooth order placement and processing - Oversee customer account management including contract and agreement negotiations - Coordinate with internal/external teams to forecast stocking needs and delivery schedules - Act as a client advocate with a focus on improving the customer experience - Collaborate cross-functionally to ensure on-time and accurate delivery of all orders - Escalate risks appropriately and support remediation efforts - Complete ongoing security awareness training and uphold all company policies - Perform other duties as assigned A Little About Us Our mission is to challenge and enable our employees to achieve great things. We live and breathe our core values: - We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge. - Dare To Be Great: We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best. - Own It: We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results. We are consistently listed among Inc & Crain's "Best Places to Work" and we're proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability. Some of Our Benefits - Unlimited Paid Time Off (PTO) - Incentive compensation plans for all employees - Company-funded 401k contributions - Zero-cost employer-covered health insurance - Annual BYOD (Bring Your Own Device) reimbursement up to $500 - Paid Parental Leave - Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop - Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with! Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $60,000-80,000 OTE, (base salary plus opportunities for bonus and/or commission). Compensation in other geographies may vary. Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ## About Myriad360 ## Company Overview - **One-liner**: Myriad360 is a global systems integrator and consultancy that designs, implements, and manages IT infrastructure solutions specializing in Data Center Modernization, Cloud, Cybersecurity, and Artificial Intelligence. - **Entity Type**: Private (Privately Held) - **Headquarters**: New York, New York, United States - **Founded**: 2003 - **Founders**: Andrew Fisher (Founder & Chief Culture Officer), Jay Miley (President & CEO) ## Core Business - **Primary Industry**: IT Services and IT Consulting - **Target Customers**: Enterprise and mid-market clients across healthcare, finance, technology, and other regulated industries (B2B). - **Mission Statement**: "We are a strategic partner helping our clients navigate an ever-changing digital landscape. With expertise in cloud services, AI solutions, cybersecurity, hardware procurement, and data center modernization, we empower businesses to thrive in today's changing world." [myriad360.com](https://myriad360.com/careers) ## Products & Services - **Cybersecurity Solutions**: End-to-end security lifecycle services including hardware, software, and managed services to safeguard digital assets and mitigate risks. [myriad360.com](https://myriad360.com/) - **Cloud Services**: Cutting-edge cloud solutions for performance optimization, scalability, and innovation, including FinOps services for cloud financial management. [myriad360.com](https://myriad360.com/) - **Artificial Intelligence**: Advanced AI solutions for intelligent automation, enhanced decision-making, and unlocking valuable insights. [myriad360.com](https://myriad360.com/) - **Modern Data Center & Networking**: Solutions to enhance efficiency, connectivity, and performance in a digital age, including hardware procurement and lifecycle management. [myriad360.com](https://myriad360.com/) - **IT Solutions-as-a-Service (XaaS)**: Agile, scalable, and cost-effective technology solutions enabling rapid innovation. [myriad360.com](https://myriad360.com/) - **Implementation & Integration Services**: Seamless IT infrastructure design, implementation, and project management. [myriad360.com](https://myriad360.com/) - **Global Services & Logistics**: Supply chain procurement, rack-level hardware assembly, device configuration, and global shipping. [myriad360.com](https://myriad360.com/) ## Market Standing - **Valuation**: Not publicly available (Privately held). - **Key Metric**: Annual Revenue of **$151.4M** (LinkedIn estimate). [linkedin.com](https://www.linkedin.com/company/myriad360) - **Notable Investors/Partners**: Holds elite partnerships with major technology vendors including Cisco (Fastest Growing Partner in Northeast), Palo Alto Networks (Platinum Partner), Juniper Networks (Top 5 Partner in North America), Arista (Global Elite Partner), HPE, Fortinet, and Extreme Networks (Black Diamond Partner). [myriad360.com](https://myriad360.com/about) - **Growth Signals**: - **Headcount Growth**: 238 employees with a **+55.5% year-over-year increase** (+127 people). [linkedin.com](https://www.linkedin.com/company/myriad360) - **Revenue**: Estimated at **$151.4M** annually. [linkedin.com](https://www.linkedin.com/company/myriad360) - **Acquisition**: Acquired **AdvizeX**, expanding its service capabilities (e.g., ServiceNow). [linkedin.com](https://www.linkedin.com/company/myriad360) - **Global Expansion**: Operates in 8 countries including Pakistan, Colombia, Philippines, Mexico, and Kyrgyzstan. [linkedin.com](https://www.linkedin.com/company/myriad360) - **Job Posting Surge**: Yearly job posting growth of **+550%** (currently 52 active postings). [linkedin.com](https://www.linkedin.com/company/myriad360) ## Competitive Advantages - **Vendor-Agnostic Consultative Approach**: Unlike many resellers, Myriad360 takes a vendor-agnostic, consultative approach to solution design, ensuring clients get the best-fit technology rather than a single brand's portfolio. [myriad360.com](https://myriad360.com/careers) - **Elite Partner Ecosystem**: Holds the highest-tier partnerships (Platinum, Global Elite, Black Diamond) with the world's top infrastructure vendors (Cisco, Palo Alto, Arista, Juniper, HPE), giving them preferential access, pricing, and technical support. [myriad360.com](https://myriad360.com/about) - **End-to-End Lifecycle Management**: From design and procurement to global logistics, hardware assembly, implementation, and FinOps, they manage the entire IT asset lifecycle, reducing complexity for clients. [myriad360.com](https://myriad360.com/) - **Rapid Growth & Scale**: With 55%+ headcount growth and a $151M revenue base, the company is scaling aggressively, offering employees exposure to high-growth dynamics and career advancement. ## Strategic Focus - **AI & Automation**: Deepening capabilities in Artificial Intelligence to drive intelligent automation and data insights for clients. [myriad360.com](https://myriad360.com/) - **Cloud Financial Management (FinOps)**: Helping clients optimize cloud spend and manage financial operations in multi-cloud environments. [myriad360.com](https://myriad360.com/) - **Cybersecurity Expansion**: Continuing to build out comprehensive security lifecycle services as threats evolve. [myriad360.com](https://myriad360.com/) - **Global Delivery**: Leveraging a global logistics and integration center to serve clients worldwide with hardware assembly, configuration, and shipping. [myriad360.com](https://myriad360.com/careers) ## Why Work Here - **Remote-First Culture**: 80% of roles are remote, offering significant flexibility. [myriad360.com](https://myriad360.com/careers) - **Strong Benefits Package**: Includes **no-cost medical plans**, unlimited PTO, generous parental leave, wellness programs, and a strong retirement savings plan. [myriad360.com](https://myriad360.com/careers) - **Professional Development**: Continuous learning and growth opportunities are a stated priority. [myriad360.com](https://myriad360.com/careers) - **Diversity & Inclusion**: Formal commitment to DEI with a dedicated Chief Culture Officer and stated mission to create an inclusive environment. [myriad360.com](https://myriad360.com/about) - **High-Growth Environment**: With 55%+ annual headcount growth and a recent acquisition, the company offers rapid career progression and the chance to work on complex, large-scale IT projects. - **Client-Centric Culture**: The company emphasizes a "client-first" approach, giving employees the autonomy to act as trusted advisors rather than just order-takers. [myriad360.com](https://myriad360.com/about) ## Sources 1. [myriad360.com - Homepage](https://myriad360.com/) 2. [myriad360.com - Careers](https://myriad360.com/careers) 3. [myriad360.com - About](https://myriad360.com/about) 4. [linkedin.com - Myriad360 Company Page](https://www.linkedin.com/company/myriad360) 5. [builtin.com - Myriad360 Profile](https://builtin.com/company/myriad360) ## Other roles at Myriad360 - [Inventory Control Specialist](https://feeny.ai/job/inventory-control-specialist-myriad360-integration-center-hzvp0236b62s) — Integration Center - [Account Manager - West (Remote)](https://feeny.ai/job/account-manager-west-remote-myriad360-united-states-m9s17dydmprg) — United States - [Senior Security Solution Architect: Presales (Remote)](https://feeny.ai/job/senior-security-solution-architect-presales-remote-myriad360-new-york-1mnzdr2p3xeg) — New York, NY - [Safety Officer](https://feeny.ai/job/safety-officer-myriad360-remote-0sfyfa50v0dr) - [Material Handler -NJ/DE](https://feeny.ai/job/material-handler-nj-de-myriad360-nj-pad26pd45h01) — , NJ - [Subcontractor-Partner Manager (Vendor Manager)](https://feeny.ai/job/subcontractor-partner-manager-vendor-manager-myriad360-philippines-yyvnzkzy2tpc) — Philippines - [Senior Infrastructure and End User Support Consultant](https://feeny.ai/job/senior-infrastructure-and-end-user-support-consultant-myriad360-ohio-6dnhm1h99kcs) — Ohio, United States - [Senior Security Client Solution Architect (Remote)](https://feeny.ai/job/senior-security-client-solution-architect-remote-myriad360-boston-361565dn5ycg) — Boston, MA - [Project Coordinator](https://feeny.ai/job/project-coordinator-myriad360-philippines-rf6z52ychd7r) — Philippines - [Senior Network Security Engineer - Palo Alto (Q3 2026)](https://feeny.ai/job/senior-network-security-engineer-palo-alto-q3-2026-myriad360-remote-khnjhsgddqy0)