--- title: 'Account Manager, Retail at Centerfield' canonical: 'https://feeny.ai/job/account-manager-retail-centerfield-united-states-cmagzp45ban3' type: 'job' last_seen: '2026-10-14' --- # Account Manager, Retail at Centerfield - **Company:** Centerfield - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-13 - **Last confirmed live:** 2026-10-14 - **Apply:** https://jobs.ashbyhq.com/centerfield/7654a2c0-4691-4b9e-badd-9bdd4262c4b2 ## Job description Hi, We're Centerfield! Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as [Business.com](http://Business.com) and [BroadbandNow.com](http://BroadbandNow.com), reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles. The Opportunity... You will own and grow a book of ~100–125 insurance agents, helping them acquire in-market auto and home insurance customers through exclusive, consumer-initiated inbound calls. These consumers are connected in real time via warm transfers from our pre-qualification call center, sourced from high-quality online experiences, including [AutoInsurance.com](http://AutoInsurance.com). This is a revenue-forward role. Success requires a sales mindset and comfort operating around conversion rate, cost per call, and cost per policy (COA). You are responsible for driving measurable outcomes across your book. How You’ll Contribute... - Own and grow a book of ~100–125 accounts at ~$5K/month in spend - Drive revenue through upsell, cross-sell, and new campaign creation - Build and manage portfolios of campaigns across targeting, filters, and pricing - Lead performance conversations using conversion rate, cost per call, and COA - Align bids and structure to achieve profitable customer acquisition - Identify underperformance and take action on pricing, targeting, and expectations - Partner with media and operations to improve call quality and volume - Maintain retention through consistent performance and value delivery What We’re Looking For... - 4+ years in account management or sales, ideally in performance marketing, lead gen, or insurance - Comfortable owning a revenue number and managing a high-volume book - Strong grasp of conversion rate, CPA/COA, and ROI - Ability to turn data into clear actions and recommendations - Confident communicator on pricing, expectations, and results - Comfortable picking up the phone and leading conversations; not an email-only role - Experience managing multiple campaigns within an account - Proficient in Salesforce and Excel - Organized and accountable How We Operate... You should be comfortable discussing conversion to policy and COA with agencies. Our clients tend to realize ~18–30% conversion rates, so that’s generally where the conversation starts. We connect in-market auto and home shoppers with the right agent and carrier, aligned to coverage and price. The model is built on continuous optimization across quality, routing, and pricing. We take our relationships with carriers and agents seriously, with an emphasis on performance, transparency, and long-term growth. Reality of the Role... - High-activity, performance-driven environment - Expected to drive growth, not maintain - Conversations focused on outcomes, not activity - Comfortable pushing on pricing, account setup, and setting realistic expectations so agents can realize their full potential within our marketplace Life at Centerfield… - Competitive salary + generous quarterly bonus - Unlimited PTO – take a break when you need it! - Industry-leading medical, dental, and vision plans + generous parental leave 401(k) company match plan – fully vested day 1 - Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA) - Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.) - Career growth – we enjoy promoting from within! ## #LI-TM #LI-Remote AI & Interview Policy At Centerfield, we use AI tools internally to support efficiency and fairness in our hiring process, including resume screening and administrative tasks. Candidates are welcome to use AI tools ethically to prepare for interviews, such as practicing responses or researching questions. However, all responses during the interview process should reflect your own knowledge, experience, and judgment. The use of AI tools to generate responses during live interviews, technical assessments, or written submissions is not permitted unless explicitly stated otherwise. To learn more, visit us [Here](https://www.centerfield.com/about/). Interviews will take place after resumes have been screened for the minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/. Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law. ## About Centerfield ## Company Overview - **One-liner**: Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences to help Fortune 100 brands acquire customers at scale. - **Entity Type**: Private (acquired by Platinum Equity in 2020) - **Headquarters**: Los Angeles (Silicon Beach), California, United States - **Founded**: 2011 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Advertising Services / Digital Marketing / Performance Marketing - **Target customers**: B2B, primarily Fortune 100 brands in residential services, insurance, e-commerce, and B2B sectors - **Mission or purpose statement**: "Super-charged customer acquisition" — delivering outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. ## Products & Services - **Dugout Platform™**: Proprietary technology platform that powers customer acquisition at scale, managing performance media, first-party data insights, full-funnel attribution, and personalized experiences. - **Marketing Services**: Paid search, paid social, affiliate management, multivariate testing, and first-party data insights for Fortune 100 brands. - **Sales Services**: Handles over 25 million phone calls, chats, emails, and SMS annually for Fortune 100 companies, including inbound/outbound calls, appointment setting, and AI-powered selling. - **Proprietary Audiences**: Reaches more than 200 million in-market shoppers through digital brands like Business.com, AutoInsurance.com, BroadbandNow.com, Savings.com, and TheSeniorList.com. - **Industry Solutions**: Specialized services for Insurance (auto, home, life, health, Medicare), Home Services (2M+ new sales annually), E-Commerce, and Business Services. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company, acquired by Platinum Equity) - **Key Metric**: Annual Revenue of **$704.0M** (LinkedIn estimate) | Total Funding of **$967.0M** (including a $675M debt financing in April 2026) - **Notable Investors/Partners**: Parent company is **Platinum Equity** (acquired in 2020). Prior investors include H.I.G. Capital, H.I.G. Growth Partners, and Prospect Capital Corporation. - **Growth Signals**: 25% of Fortune 100 brands are clients. Reaches 200M+ in-market shoppers annually. Headcount of ~2,300 employees across 3 continents (LinkedIn reports 540 employees, but the careers page states 2,300+). Has made several acquisitions: Business.com (2021), Datalot (2021), Brainjolt (2024), and ConsumerVoice (2025). LinkedIn shows 17.8% YoY headcount growth. ## Competitive Advantages - **Proprietary Technology (Dugout Platform)**: A custom-built platform for outcome-based digital marketing, giving Centerfield a data and optimization edge over generic ad agencies. - **Scale & Reach**: Reaches 200M+ in-market shoppers annually through owned digital brands (Business.com, BroadbandNow.com, Savings.com, etc.), providing a massive first-party data advantage. - **Fortune 100 Clientele**: 25% of Fortune 100 brands are customers, demonstrating strong enterprise trust and retention. - **Full-Funnel Capability**: Combines marketing services, sales services (25M+ annual interactions), and proprietary audiences into a single, integrated solution. ## Strategic Focus - **AI-Powered Selling**: Investing in AI to enhance sales services and customer acquisition efficiency. - **Expansion via Acquisition**: Actively acquiring complementary businesses (Brainjolt, ConsumerVoice in 2024-2025) to expand audience reach and capabilities. - **Omnichannel Personalization**: Deepening personalized omnichannel experiences across digital media, email, SMS, and phone to improve conversion and client ROI. - **First-Party Data Leadership**: Leveraging its massive first-party data layer (200M+ shoppers) as third-party cookies decline, making its audience solutions more valuable. ## Why Work Here - **Culture & Values**: Values-driven culture centered on three core principles: "Be Great On and Off the Field," "Lead by Example," and "Continually Evolve." Described as positive, pragmatic, and proactive. - **Work Model**: Hybrid workspace — employees work onsite Tuesday through Thursday, with remote work on Monday and Friday. - **Headcount & Global Presence**: Over 2,300 employees across 3 continents (offices in the US, Jamaica, UK, Philippines, Canada, and Egypt). 138 Product + Tech employees. - **Perks & Benefits**: - Health, Vision, and Dental benefits (UnitedHealthcare) - Flexible PTO - Generous parental leave - Company 401k match (4%, immediately vested) - Semi-annual performance-based bonuses - Mental health support programs - Family planning benefits - Learning & Development resources - Interest clubs - **Diversity & Inclusion**: Mandated unconscious bias training, highly diverse management team, hiring practices that promote diversity. - **Recognition**: Recognized as a "Best Place to Work in Los Angeles." ## Sources 1. [centerfield.com](https://www.centerfield.com/) 2. [centerfield.com/careers](https://www.centerfield.com/careers/) 3. [centerfield.com/services](https://www.centerfield.com/services/) 4. [builtin.com](https://builtin.com/company/centerfield) 5. [linkedin.com](https://www.linkedin.com/company/centerfield-media) ## Other roles at Centerfield - [Sr. Manager of Medicare Compliance](https://feeny.ai/job/sr-manager-of-medicare-compliance-centerfield-los-angeles-qe0fwaw4d123) — Los Angeles, CA - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-centerfield-boston-vwkx6bxpmgfw) — Boston, MA - [People Systems Analyst](https://feeny.ai/job/people-systems-analyst-centerfield-los-angeles-0xyjhq0cdwcz) — Los Angeles, CA - [HR Partner, Corporate](https://feeny.ai/job/hr-partner-corporate-centerfield-los-angeles-b8a04c4cczxn) — Los Angeles, CA - [HR Director of Corporate (Contract)](https://feeny.ai/job/hr-director-of-corporate-contract-centerfield-los-angeles-f7t27n09hn47) — Los Angeles, CA - [Senior Product Manager, AI](https://feeny.ai/job/senior-product-manager-ai-centerfield-los-angeles-wcmvh319v0kb) — Los Angeles, CA - [Sr. Director of Organic Growth & AI Discovery](https://feeny.ai/job/sr-director-of-organic-growth-ai-discovery-centerfield-los-angeles-4zpw92pycy12) — Los Angeles, CA - [Data Engineer](https://feeny.ai/job/data-engineer-centerfield-los-angeles-dea9e54mc8jk) — Los Angeles, CA - [Mission Control Analyst](https://feeny.ai/job/mission-control-analyst-centerfield-montego-bay-3tby87exq6ee) — Montego Bay, Jamaica - [Mission Control Specialist](https://feeny.ai/job/mission-control-specialist-centerfield-montego-bay-7tq1ws6kgvwe) — Montego Bay, Jamaica