---
title: 'Account Manager at SafeLease'
canonical: 'https://feeny.ai/job/account-manager-safelease-remote-06rw585aq1x4'
type: 'job'
last_seen: '2026-11-09'
---

# Account Manager at SafeLease

- **Company:** SafeLease
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-09
- **Apply:** https://jobs.ashbyhq.com/safelease/da4358f9-df74-4c82-9589-af20b4d547a0

## Job description

## About SafeLease

At SafeLease, we're rethinking how P&C insurance is sold in an age of technological change. We believe the industry's biggest inefficiencies aren't technical problems — they're structural ones. And we're building the team to tackle them.

SafeLease is a profitable insurance business that designs, underwrites, and distributes specialty coverage for commercial property owners and their tenants. Most insurance companies either distribute products or bear the risk — we do both. We back our policies with our own capital, which means we control the full stack: product design, tech, and the speed at which we move. That end-to-end ownership lets us offer customers real flexibility, saving time and money for more than 4,000 properties insured for billions in value nationwide.

We're a team of 85, growing over 100% annually, and we've done it without sacrificing profitability or culture. Here, you'll get high discretion and a wide aperture of problems to solve. We embrace the newest technologies, move fast together, and operate with the intensity of a small company where every person's work is visible. If you're looking for a place to sharpen your craft alongside people who take their work seriously, you'll fit right in.

## About the Role

When someone rents a storage unit, SafeLease protects what they store inside, and the storage owner earns revenue from it. SafeLease is a product of Etude, focusing on the self storage insurance industry. Account Managers at SafeLease are strategic partners to self-storage owners and operators. You'll help each customer shape how their tenant protection program runs in their business, then grow it into a meaningful revenue line across their portfolio. You'll build a deep understanding of how storage businesses operate and pair it with a consultative, data-driven approach that helps customers get more from their program. Your success is measured by customer retention, program performance, and revenue growth through expansion and upgrades.

## Responsibilities

- Learn how each customer operates and guide how they roll out their protection program: which tenants are enrolled, how it's priced, and how it fits their move-in process.
- Become the go-to expert on our products, our customers, and the self-storage industry.
- Use performance data to show customers what's working, what to change, and the value their program delivers.
- Bring ideas that help customers hit their goals and run a stronger business.
- Build relationships that last and grow the partnership as their business grows.
- Proactively share what you hear with Product, Sales, and Support to shape what we build next.

## What you'll bring

- 3+ years in B2B account management, customer success, or consultative sales with a revenue target.
- Strong commercial judgment and a history of growing accounts, not just managing them. You know how to find where a customer can get more value and develop a plan to turn it into new business.
- You make complex problems simple and communicate them clearly.
- You're self-motivated, adaptable, and curious, and you do your best work when things move fast.
- No storage or insurance background needed. We'll teach you the industry.

Why SafeLease? The tech: Our prospects convert fast because we’re solving real problems and delivering serious value to commercial real estate owners. The team: We’re a team of seasoned pros and sharp operators who know how to move fast and build smart. High standards, low ego. The stability: We’re well-funded, growing fast, and we make sure our team shares in that success with competitive pay and equity. The employee experience: We also offer unlimited PTO, full health benefits, flexible work setups, and the kind of culture where people want to show up to do their best work.

If you don't have all the qualifications listed, don't worry! We understand everyone's career path is unique and still encourage you to apply if you feel this role is aligned with your career trajectory. Employment at SafeLease is contingent upon a satisfactory verification of a general and criminal background check.

## About SafeLease

## Company Overview
- **One-liner**: SafeLease provides an integrated insurance and technology suite for self-storage operators to boost revenue, cut costs, and protect tenants and facilities.
- **Entity Type**: Private (Series stage not publicly disclosed)
- **Headquarters**: Austin, Texas, United States
- **Founded**: 2021
- **Founders**: Steven Stein (CEO)

## Core Business
- **Primary industry/industries**: Insurance Technology (Insurtech), Commercial Real Estate, Self-Storage
- **Target customers**: Self-storage facility owners and operators (SMB to enterprise), commercial real estate property managers
- **Mission or purpose statement**: To bring big company capabilities to small- and medium-sized commercial real estate businesses by leveraging technology and a partner-centric business model to create new revenue channels that maximize the value of commercial property assets.

## Products & Services
- **Tenant Protection & Insurance**: Automatically enroll tenants into a property protection plan with flexible coverage options and an industry-leading revenue share model.
- **Property & Casualty Insurance**: Commercial property and general liability insurance purpose-built for self-storage, offering 15-20% lower costs, coverage limits up to $20M per location, and flexible deductibles.
- **Reputation Management**: A strategic tool for online review management to build trust and drive occupancy.
- **Analytics Platform**: Monitor key metrics across all properties to make data-driven decisions that optimize operations and fuel revenue growth.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Over $2 billion in property covered; protects 3,000+ storage facilities nationwide; earned up to 3X more revenue compared to competing programs.
- **Notable Investors/Partners**: Not publicly disclosed. Partners include The Storage Center, Self Storage Manager (API integration).
- **Growth Signals**: Rapid headcount growth (+31.5% YoY, from 44 to 61 employees); launched SafeLease Facility Insurance (commercial property and liability program) in April 2025; launched Reputation Management tool in June 2024; reported a case study showing a 239% surge in tenant protection enrollment and over $191,000 in additional annual revenue for one client.

## Competitive Advantages
- **Vertically integrated insurance model**: Brings distribution, underwriting, and reinsurance under one roof, allowing for faster and cheaper insurance delivery.
- **Highest revenue share in the industry**: Claims to offer up to 3X more revenue than competing programs, boosting property NOI by up to 12%.
- **Purpose-built for self-storage**: All products are tailored specifically to the self-storage industry, not generic commercial insurance.
- **SOC2 compliant**: Meets the highest standards for data security and practices.

## Strategic Focus
- **Expand product suite**: Rapidly expanding offerings beyond tenant protection into commercial insurance (launched April 2025), reputation management, and analytics.
- **Deepen market penetration**: Already the largest tenant protection and insurance provider in the self-storage industry, with 3,000+ facilities protected.
- **API and integration strategy**: Partnering with management software providers like Self Storage Manager to create seamless workflows.

## Why Work Here
- **Hybrid work environment**: Austin-based employees typically work on-site 3 days a week, but complete flexibility is offered to work remotely. 50% of the team is in Austin, 50% work remote full-time across various states.
- **Growth trajectory**: High-growth company (31.5% headcount growth YoY) with active hiring across engineering, sales, finance, and operations.
- **Culture**: Described as an innovative, tech-driven environment focused on disrupting a traditional industry. Offers 401(K) and retirement benefits.
- **Team composition**: Small but growing team of ~61 employees with a flat-ish structure (41% specialists, 14% managers, 8% directors, 2% C-level). Strong sales (31%) and technical (14%) functions.
- **Current open roles (as of mid-2025)**: Data Engineer, Controller, Account Executive (P&C Insurance), Statutory Accountant, Operations Summer Intern, Business Development Manager, Full Stack Software Engineer, Strategy & Operations Manager, Agency Development Manager.

## Sources
1. [SafeLease.com](https://www.safelease.com/)
2. [SafeLease Company Page](https://www.safelease.com/company)
3. [LinkedIn - SafeLease](https://www.linkedin.com/company/safelease)
4. [Built In - SafeLease](https://builtin.com/company/safelease)
5. [Built In Austin - SafeLease](https://www.builtinaustin.com/company/safelease)
6. [PR Newswire - SafeLease Facility Insurance Launch](https://www.prnewswire.com/news-releases/safelease-launches-safelease-facility-insurance-commercial-property-and-liability-insurance-program-for-the-self-storage-market-302418186.html)
7. [PR Newswire - Reputation Management Launch](https://www.prnewswire.com/news-releases/safelease-launches-reputation-management-tool-for-self-storage-302183268.html)

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