---
title: 'Account Manager at Sarvam'
canonical: 'https://feeny.ai/job/account-manager-sarvam-bengaluru-wfmtmegxcgcq'
type: 'job'
last_seen: '2026-09-12'
---

# Account Manager at Sarvam

- **Company:** [Sarvam](https://feeny.ai/companies/sarvam)
- **Location:** Bengaluru, India
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-05-07
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/sarvam/a0188ff6-c03d-41e2-bf11-78678b2c794d/application

**Skills:** B2B SaaS, Enterprise Technology, AI/ML Products, Account Management, Renewal Negotiation, Net Revenue Retention, CRM, Salesforce, HubSpot, Gainsight, APIs, Integrations, AI Workflows, Conversational AI, Voice Technology, Language Technology, Document Intelligence, Indian Enterprise Buying Landscape, Government Contracting, Procurement Processes

> The Account Manager owns the commercial relationship for a portfolio of enterprise accounts, driving renewals, expansion, and net revenue retention. This role involves building trusted relationships with key stakeholders, leading renewal negotiations, and collaborating with product and GTM teams to ensure high deliv...

## Job description

## About Sarvam

Sarvam is building the bedrock of Sovereign AI for India. The company is developing India’s full-stack sovereign AI platform, building across research, models, infrastructure and applications with a singular focus on making AI genuinely work for India. Sarvam works with leading enterprises and public institutions and is backed by Lightspeed, Peak XV, and Khosla Ventures. Sarvam partners with India’s leading brands, including Tata Capital, SBI Life, CRED, IDFC, and LIC.

## About the Role

The Account Manager owns the commercial relationship and ensures each account is getting real value from Sarvam’s products, expanding into new use cases, and renewing with conviction. You are the single point of commercial accountability for your book of business. You will work at the intersection of the client, the delivery team (FDSEs, CSEs, CSMs), and Sarvam’s product and GTM leadership. What you learn in the field shapes how the company prioritises product improvements, structures pricing, and designs its post-sales playbooks. If you are someone who combines commercial sharpness with genuine curiosity about how AI products create value for enterprise clients, this role is for you.

## What You’ll Do

- Own the full commercial relationship across a portfolio of Sarvam’s enterprise accounts: renewals, expansion, cross-sell, and net revenue retention
- Build and maintain trusted relationships with key stakeholders across your accounts, from operational teams running Sarvam products daily to CXO-level sponsors
- Drive account expansion by identifying new use cases, business units, and product lines where Sarvam can deliver incremental value
- Lead renewal negotiations end-to-end, including pricing, scope, and contract structuring, in close coordination with GTM leadership
- Run structured account reviews (QBRs, health checks, success plans) that demonstrate measurable business impact and align both sides on next steps
- Use product usage data, delivery metrics, and client feedback to proactively identify health signals, adoption gaps, and churn risk
- Work closely with FDSEs, CSEs, and CSMs to ensure delivery quality remains high and client expectations are met throughout the engagement lifecycle
- Translate client feedback, feature requests, and competitive intelligence back to product teams with enough context and specificity to be actionable
- Contribute to building Sarvam’s post-sales playbook: account segmentation frameworks, expansion motions, health scoring models, and renewal processes

## What We’re Looking For

- 5-20 years of experience in account management, customer success, or post-sales roles within B2B SaaS, enterprise technology, or AI/ML products
- Proven track record of owning and exceeding revenue targets, specifically renewal rates and net revenue retention (NRR) metrics
- Commercial instinct: you segment your book by expansion potential, keep active expansion conversations going, and build business cases that land with economic buyers
- Ability to hold a technical conversation with an engineering or product team on the client side. You do not need to write code, but you need to understand how APIs, integrations, and AI workflows connect
- Strong communication skills: you can move fluidly between an operational lead, a technical counterpart, and a procurement team within the same account
- Comfort using product data and analytics to drive account decisions rather than relying on gut feel alone
- Experience working in a fast-moving environment where you build process as you go, not inherit it from a mature org

Bonus Points

- Prior experience managing accounts in conversational AI, voice technology, language technology, or document intelligence
- Familiarity with the Indian enterprise buying landscape: procurement cycles, compliance requirements, multi-stakeholder decision-making, and government contracting norms
- Experience working alongside Forward Deployed Engineering, professional services, or delivery teams in a post-sales capacity
- Background in consulting, solutions engineering, or customer success before moving into account management
- Hands-on experience with CRM and customer health tools (Salesforce, HubSpot, Gainsight, or equivalent)

Note: We are looking for people who can own the outcomes described here, not people who match every line of this specification. If this problem excites you and you believe you can do this work, we want to hear from you.

Why Sarvam? Sarvam is a fast-moving, high talent-density team building full-stack AI for India, working on problems that push the frontiers of AI with real population-scale impact.

- Work alongside researchers, engineers, builders, and business leaders who move fast and hold each other to a very high bar
- High ownership and high impact, from day one
- Everything we do is AI-first, from the way we build and ship to the way we think about problems
- You can work on problems that could change how an entire country learns, works, and communicates

If you want to work on problems at the frontier of AI in India, Sarvam is the place to be.

## About Sarvam

## Company Overview
- **One-liner**: Sarvam is building India's full-stack sovereign AI platform, delivering state-of-the-art models and enterprise-grade applications for Indic languages.
- **Entity Type**: Private (Series A – $41M raised)
- **Headquarters**: Bengaluru, India
- **Founded**: August 2023
- **Founders**: Dr. Vivek Raghavan, Dr. Pratyush Kumar

## Core Business
- Primary industry: Artificial Intelligence / Generative AI
- Target customers: Enterprises, Government, Developers (B2B, B2G)
- Mission: Make AI widely accessible to everyone in India by building foundational components that reflect how the country thinks, speaks, reasons, and solves problems.

## Products & Services
- **Sarvam Cloud**: Fully managed, automatically scaling API platform for Indic AI capabilities.
- **Speech to Text (Saaras)**: High‑accuracy ASR across 12 Indic languages.
- **Text to Speech (Bulbul)**: Natural voices across 11 Indic languages.
- **Translation**: State‑of‑the‑art translation across 23 languages.
- **Document Digitisation (Akshar)**: Convert PDFs and images into structured data.
- **Vision Models**: Image understanding and processing.
- **Samvaad**: Conversational AI studio for building voice agents.
- **Arya**: AI‑for‑work platform with forward‑deployed engineers for custom agent design and integration.
- **Deployment Options**: Private cloud, on‑premise, hybrid, or air‑gapped environments.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private)
- **Key Metric**: Total funding $41M (from Khosla Ventures, Lightspeed, Peak XV Partners)
- **Notable Investors/Partners**: Khosla Ventures, Lightspeed, Peak XV Partners
- **Growth Signals**: 62 open positions across engineering, models, product, sales, and more; case studies with large‑scale deployments (50,000+ farmer feedback calls, millions of policy calls); SOC 2 Type II, ISO 27001, DPDP compliant.

## Competitive Advantages
- **Sovereign AI**: All technology developed and operated entirely in India, with full data control and compliance with Indian data protection laws.
- **Full‑stack platform**: From foundational models to enterprise agents, everything built in‑house.
- **Forward‑deployed engineering**: Dedicated engineers embedded with customer teams to ensure successful delivery.
- **Population‑scale impact**: Proven ability to serve millions of users in Indic languages across government and BFSI.
- **Deployment flexibility**: Can run on any infrastructure, including air‑gapped for regulated industries.

## Strategic Focus
- Continue building state‑of‑the‑art models and tools for Indic languages.
- Expand enterprise and government adoption of conversational AI agents.
- Nurture the Indian AI ecosystem by open‑sourcing models and tools.
- Scale team rapidly (62 open roles) to support growing customer demand.

## Why Work Here
- **Mission‑driven opportunity**: Shape AI that serves India’s linguistic and cultural diversity.
- **On‑site first**: All roles are based in Bengaluru (Delhi also available), fostering deep collaboration.
- **Cutting‑edge work**: Foundational model research, ML infrastructure, full‑stack product engineering.
- **High‑impact culture**: Teams work directly with customers via forward‑deployed engineers, seeing immediate real‑world use.
- **Backed by top investors**: Financial stability and growth runway from Lightspeed, Peak XV, and Khosla Ventures.

## Sources
1. [sarvam.ai](https://www.sarvam.ai/)
2. [sarvam.ai/about-us](https://www.sarvam.ai/about-us)
3. [sarvam.ai/careers](https://www.sarvam.ai/careers)
4. [jobs.ashbyhq.com/sarvam](https://jobs.ashbyhq.com/sarvam)
5. [linkedin.com/company/sarvam-ai](https://www.linkedin.com/company/sarvam-ai)

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