---
title: 'Account Manager, SME & Growth, CN at Airwallex'
canonical: 'https://feeny.ai/job/account-manager-sme-growth-cn-airwallex-shenzhen-wg1hr7hkffn6'
type: 'job'
last_seen: '2026-09-09'
---

# Account Manager, SME & Growth, CN at Airwallex

- **Company:** [Airwallex](https://feeny.ai/companies/airwallex)
- **Location:** Shenzhen, China
- **Employment:** full-time
- **Posted:** 2026-01-22
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/airwallex/f66e5842-a7ee-48ea-bedb-ac095185b89f/application

**Skills:** Sales experience, Customer operations management, Data analysis, Cross-border payments, Foreign exchange management, B2B trade, International logistics, Banking industry experience, Cross-border payment experience, Foreign exchange experience, Cross-border e-commerce experience

> The Account Manager, SME & Growth manages bulk acquisitions of industry clients for sales teams, focusing on maintenance, renewals, and new sales plans. The role involves analyzing client needs in sectors like cross-border e-commerce and B2B trade to develop comprehensive solutions, improve transaction stability, an...

## Job description

## ABOUT AIRWALLEX

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

## ATTRIBUTES WE VALUE

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles https://www.airwallex.com/us/operating-principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

工作职责：

1.批量承接由商务拓展、直销等销售团队获取的行业客户 2.根据公司战略及业务发展目标，制定所负责客户类型的维护、续约和额外销售计划 3.指导团队有效分解执行步骤，设定工作计划时间线，管理团队达到预期目标，帮助客户群持续稳定交易，并发掘客户需求，拓展服务种类，为客户创造长期价值，并提升空中云汇平台上的支付交易量和收入，支撑公司整体的业务发展规划 4.深入理解进出口电商、Digital（数字媒体、游戏、在线教育）、B2B外贸、国际物流等行业企业在跨境收支、汇兑与外汇风险管理等领域的痛点，在准确搜集行业产品需求后，与公司内部产品团队负责人、工作团队进行有效沟通，完善行业综合解决方案，提升客户体验，增强客户粘性 5.保持对行业相关领域内各类信息的敏感和追踪，及时反馈并建议，推动业务可持续发展

任职要求：

1.大学本科及以上学历； 2.3年以上相关工作经验，有销售、客户运营团队管理经验；银行/跨境支付/外汇/跨境电商背景优先； 3.有极强的自我驱动力，以结果为导向，对结果负责； 4.有优秀的领导力和团队协作能力，以人为本，培育长期合作，促进团队成长； 5.具备优秀的策划与客户沟通能力，能够基于数据分析客户行为，总结共性问题，在客户群中建立影响力和长期合作关系； 6.优秀的学习能力和沟通能力，思维敏捷、有良好的应变能力和承压能力；

1. 具有敏锐的市场洞察力和准确的分析能力，能够捕捉、引领市场变化

## APPLICANT SAFETY POLICY: FRAUD AND THIRD-PARTY RECRUITERS

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com http://airwallex.com email address. Please apply only through careers.airwallex.com http://careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

## EQUAL OPPORTUNITY

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

## About Airwallex

## Company Overview
- **One-liner**: Airwallex is a financial technology company building a unified global payments and banking platform that helps businesses manage cross-border payments, treasury, spend, and financial operations through proprietary infrastructure, software, and AI.
- **Entity Type**: Private (Series G)
- **Headquarters**: Dual headquarters in Singapore and San Francisco, USA; founded in Melbourne, Australia
- **Founded**: 2015
- **Founders**: Jack Zhang (CEO), Lucy Liu, Max Li, Xijing Dai, and Ron Li

## Core Business
- Primary industry: Financial Services / Payments / Fintech Infrastructure
- Target customers: B2B, primarily serving SMBs, scaling enterprises, digital platforms, and marketplaces globally
- Mission or purpose statement: "Build the future of global banking" — they aim to replace legacy, fragmented banking systems with a borderless, intelligent, real-time financial operating system for modern businesses.

## Products & Services
- **[Business Accounts]**: Multi-currency global accounts to receive, hold, and manage funds in 20+ currencies, with local account details for key markets.
- **[Payments]**: Global payment acceptance via 160+ local payment methods, low-code checkout, and programmatic payout capabilities to 200+ countries.
- **[Spend / Corporate Cards]**: Multi-currency corporate and employee cards with customisable spend controls, designed for global teams.
- **[Expense Management]**: A platform to track, control, and reconcile global business expenses, including employee reimbursements.
- **[Billing & Subscription Management]**: A billing platform for usage-based and subscription pricing models, supporting AI companies and complex revenue workflows.
- **[Platform APIs]**: API-first infrastructure enabling businesses to embed financial services (accounts, payments, FX, card issuing) into their own products.
- **[FX & Treasury]**: Interbank foreign exchange rates and tools to intelligently manage currency risk across markets.

## Market Standing
- **Valuation**: US$11 billion (latest valuation in 2025, following a fresh investment round).
- **Key Metric**: US$1.8 billion in total funding raised; Annual Recurring Revenue (ARR) surpassed US$1 billion by 2025.
- **Notable Investors/Partners**: Series G investors include prominent global venture capital firms (specific names not listed in source but backed by top-tier VCs); serves over 200,000 businesses including TikTok, Brex, Rippling, Navan, Qantas, and SHEIN.
- **Growth Signals**: 
  - US$287 billion in global payments processed (USD).
  - 92% of transfers settled same-day, 50% processed instantly.
  - Over 85 financial licenses and registrations globally.
  - Team of ~2,300 people across 27 offices internationally.
  - Dual-headquarters model (Singapore + San Francisco) adopted in 2025 to support next phase of growth.

## Competitive Advantages
- Proprietary, API-first infrastructure built from scratch (not riding legacy banking rails), enabling faster, cheaper, and more transparent cross-border transactions.
- Unified platform combining banking, payments, spend management, billing, and FX — reducing the need for multiple vendors.
- Deep AI integration across the platform to automate financial operations and provide intelligent insights.
- Extensive regulatory licensing (85+ licenses) across major markets, creating a high barrier to entry.
- Strong network effects: serves both direct businesses and platforms/marketplaces that embed Airwallex into their offerings.

## Strategic Focus
- Continue scaling the platform to support the rapid growth of AI-native companies and usage-based business models (highlighted by the launch of their global billing platform).
- Expand the dual-headquarters presence to tap into the largest tech talent markets (San Francisco and Singapore).
- Invest heavily in AI to build "interconnected, intelligent financial systems where money, data, and decisions move together."
- Deepen product capabilities to automate financial operations end-to-end for global businesses.

## Why Work Here
- High-growth, ambitious environment: described as "the most ambitious work of your career" by the company; founded in 2015 and already processing $287B in payments.
- Global impact and scale: work on infrastructure used by 200,000+ businesses, from startups to enterprises like TikTok and SHEIN.
- Hybrid/office culture: 27 offices globally (Melbourne, Singapore, San Francisco, London, Shanghai, Amsterdam, and more) offering opportunities to work across teams and locations.
- Engineering-driven culture: heavy emphasis on building proprietary technology, AI, and developer-first products.
- Notable perks: opportunity to work on a modern financial stack, exposure to cutting-edge AI/Fintech intersection, and a diverse, international team of "2,200 of the brightest and most innovative people in tech."

## Sources
1. [airwallex.com - Who We Are](https://www.airwallex.com/en-eu/who-we-are)
2. [airwallex.com - Global Platform](https://www.airwallex.com/global)
3. [careers.airwallex.com](https://careers.airwallex.com/)
4. [LinkedIn - Airwallex](https://www.linkedin.com/company/airwallex)
5. [jobs.ashbyhq.com - Airwallex](https://jobs.ashbyhq.com/airwallex)

## Other roles at Airwallex

- [IT Operations Support Lead (Relocation to Singapore)](https://feeny.ai/job/it-operations-support-lead-relocation-to-singapore-airwallex-united-states-san-26r2ka9xc6wt) — United States / San Francisco, CA
- [IT Operations Support Lead (Relocation to Singapore)](https://feeny.ai/job/it-operations-support-lead-relocation-to-singapore-airwallex-melbourne-10xj31hp20hj) — Melbourne, Australia
- [Senior Account Manager, SME & Growth](https://feeny.ai/job/senior-account-manager-sme-growth-airwallex-london-vchnm5pxsfpz) — London, United Kingdom
- [Account Manager, SME & Growth](https://feeny.ai/job/account-manager-sme-growth-airwallex-london-ds8bsts1c2hm) — London, United Kingdom
- [Senior Executive Assistant](https://feeny.ai/job/senior-executive-assistant-airwallex-london-2ymwfkarbk3h) — London, United Kingdom
- [Staff Product Manager, Embedded Finance](https://feeny.ai/job/staff-product-manager-embedded-finance-airwallex-united-states-san-francisco-ca-nn3wahgaxrsn) — United States / San Francisco, CA
- [Senior Manager, FCC Monitoring](https://feeny.ai/job/senior-manager-fcc-monitoring-airwallex-united-states-new-york-ny-ag2bwgfdqjd8) — United States / New York, NY
- [Head of SME & Growth, Canada](https://feeny.ai/job/head-of-sme-growth-canada-airwallex-toronto-zd979b70n0yn) — Toronto, Canada
- [Corporate Secretary](https://feeny.ai/job/corporate-secretary-airwallex-united-states-san-francisco-ca-8rh869y18a08) — United States / San Francisco, CA
- [Sales Development Representative, SME & Growth Business](https://feeny.ai/job/sales-development-representative-sme-growth-business-airwallex-berlin-p05f0d8xphvf) — Berlin, Germany