---
title: 'Account Manager at SOCi'
canonical: 'https://feeny.ai/job/account-manager-soci-united-states-xnakv6evrjx7'
type: 'job'
last_seen: '2026-09-10'
---

# Account Manager at SOCi

- **Company:** SOCi
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/soci/jobs/6151676004

## Job description

Who We Are:

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale.

About the role:

We’re looking for a results-driven Account Manager to focus on expanding and retaining revenue within our existing client base. This role partners closely with our Customer Success Managers, who own day-to-day client relationships, to identify growth opportunities and manage all aspects of upsell and renewal negotiations. You’ll play a critical role in driving revenue expansion by executing renewal strategies, negotiating contracts, and ensuring a smooth, timely process from proposal to signature.

Responsibilities:

- Build and execute account plans to drive growth and retention across SOCi’s commercial multi-location customer base.
- Cultivate deep, long-term relationships with executive stakeholders and decision-makers within your accounts.
- Act as a trusted advisor, ensuring clients maximize value from SOCi’s platform and services.
- Represent SOCi at customer-facing events, industry conferences, and strategic account reviews.
- Serve as a subject matter expert on localized marketing at scale, helping clients solve complex challenges with SOCi solutions.
- Partner cross-functionally with customer success, product, and marketing to deliver exceptional customer experiences.
- Identify upsell and cross-sell opportunities to expand SOCi’s footprint within existing accounts.
- Use SOCi’s internal tech stack (CRM, enablement, marketing tools) to manage your business effectively and track client health.
- Maintain strong forecasting accuracy, pipeline discipline, and accountability to growth targets.
- Deliver compelling business cases and presentations that articulate the ROI of SOCi to client executives.
- Focus on solving business challenges through innovation, while keeping a customer-first mindset.
- Remain adaptable as client needs evolve, supporting additional initiatives as required.

Required Skills & Experience

- 5+ years of experience in a quota carrying Account Management or Sales role preferably in a B2B or SaaS environment.
- Ability to prove consistently hitting or overachieving quota.
- Proven success in contract renewals, negotiations, and upselling to existing clients.
- Excellent communication and collaboration abilities—especially working cross-functionally with Customer Success, Sales, and Legal teams.
- Highly organized and detail-oriented, with experience managing multiple deals simultaneously.
- Multi-location brands experience and existing industry contacts/relationships preferred.
- Self-starter with a creative entrepreneurial spirit.
- Refined and proven sales methodology.
- Creative strategist; develop new ways to drive sales and value to existing and prospective clients.
- Experience working in a fast-paced entrepreneurial environment.
- Creative problem solver with the ability to understand and resolve prospective client challenges/objections.
- Adaptable; able to quickly learn new technologies and processes.
- Salesforce or equivalent CRM experience.

SOCi expects to pay a base salary in the range of $75,000 - $100,000 USD base plus commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.

Upon posting, applications for this position will be accepted on an ongoing basis. What SOCi Provides to You

- Comprehensive Benefits Package (full-time permanent, non-contract roles only)
- Health insurance plans, dental, and vision
- Wellness incentives
- 401(k) plan with employer match
- Flexible Work Environment  (full-time, non-contract roles only)
- Flexible paid time off
- Quarterly wellness days
- Paid holidays
- Unique employee engagement programs
- Empowering Career Growth and Success

What’s Important at SOCi

Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multi-location brands. Our passionate team of SOCialites work from home around the globe! Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit [soci.ai](http://soci.ai) for more information.

#LI-Remote

## About SOCi

## Company Overview
- **One-liner**: SOCi provides an AI-powered multi-location marketing platform that automates local marketing tasks for enterprise brands across thousands of locations.
- **Entity Type**: Private (backed by leading strategic investors; funding stage not publicly disclosed)
- **Headquarters**: San Diego, California, USA
- **Founded**: 2012
- **Founders**: Afif (full name not publicly confirmed) – Founder & CEO

## Core Business
- **Primary industry**: Marketing technology (martech), specifically multi-location marketing software.
- **Target customers**: B2B – Enterprise and SMB brands with hundreds to thousands of local storefronts (e.g., Ford, Ace Hardware, Kumon, Liberty Tax).
- **Mission / Purpose**: Empower multi-location brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster by deploying an AI-powered digital workforce.

## Products & Services
- **Genius Reputation Agent™**: AI-powered agent that automatically responds to reviews across all locations and networks, boosting local brand visibility and reputation.
- **Genius Search Agent™**: Automates monthly listing analysis and optimization to improve local search visibility, traffic, and conversions.
- **Genius Social Agent™**: Automatically builds social content calendars, responds to engagements, and drives local social branding.
- **Chat**: Localized chatbots for Facebook, SMS, and website to answer questions, gather data, and generate leads 24/7.
- **Pages**: Auto-generated, search-optimized local landing pages that drive conversions.
- **Locator**: Customizable, search-optimized store locator pages to help customers find nearby locations and products.
- **Surveys & Forms**: Automated, localized surveys and forms to capture customer insights, generate leads, and collect first‑party data.
- **All offerings are SaaS / software**.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Total funding not disclosed; has **500 employees** as of the latest reporting. The platform has autonomously executed **over one million hours of marketing work** and recaptured **nearly $2.1B in brand value**.
- **Notable Investors/Partners**: Backed by “leading strategic investors” (names not specified in public materials); partners with major enterprise brands like Ford, Ace Hardware, Kumon, and Liberty Tax.
- **Growth Signals**: Recognized by Fast Company as one of the World’s Most Innovative Companies; trusted by **nearly 1,000 top brands**; first to deploy an agentic AI workforce at scale powering over **200,000 local agents** across 500+ enterprise brands.

## Competitive Advantages
- Proprietary **Genius AI™** and suite of **Genius Agents™** – the first AI‑powered digital workforce capable of handling the workload of 1,000 local marketers.
- Comprehensive, all‑in‑one platform for multi‑location marketing (reputation, search, social, chat, pages, listings) – reducing tool sprawl.
- Ability to automate and optimize marketing at the local level while maintaining national brand consistency.
- Strong traction with large, well‑known franchise and retail brands.

## Strategic Focus
- Continue expanding AI agent capabilities to automate more local marketing tasks.
- Deepen integration with enterprise workflows and enhance data analytics to prove ROI for multi-location brands.
- Scale customer base beyond current 1,000 brands and further penetrate verticals like retail, automotive, and services.

## Why Work Here
- **Culture**: Values performance (“Find Your Genius”), customer obsession, innovation (“attack the underlying problem in a new way”), and peer recognition via **SOCiStrong** program.
- **Remote/Hybrid**: **100% remote company** – employees can work from anywhere; regional in‑person events (“Executive Connects”) are hosted periodically.
- **Perks & Benefits**: Health insurance (medical, dental, vision), Flexible Spending Account (FSA), generous parental leave, family medical leave, company equity, performance bonuses, employee discounts, pet‑friendly office (for those near a physical location), job training & conferences, customized development tracks, legal assistance, travel concierge services.
- **Engineering Culture**: Tech stack includes AWS, JIRA, Google Analytics, Tableau, Figma, Zoom; strong focus on learning & development with formal onboarding (first 90 days) and LEAD program for people leaders.

## Sources
1. [soci.ai](https://www.soci.ai/)
2. [soci.ai/about](https://www.soci.ai/about/)
3. [soci.ai/careers](https://www.soci.ai/careers/)
4. [soci.ai/culture](https://www.soci.ai/culture/)
5. [builtin.com](https://builtin.com/company/soci)

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