---
title: 'Account Manager at StemWave'
canonical: 'https://feeny.ai/job/account-manager-stemwave-9q7pfbp19fc8'
type: 'job'
last_seen: '2026-09-03'
---

# Account Manager at StemWave

- **Company:** StemWave
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-10
- **Last confirmed live:** 2026-09-03
- **Apply:** https://jobs.ashbyhq.com/stemwave/c8e37210-4cab-4806-ab61-062980ed8887

## Job description

Account Manager

Location: 280 Summer St, Boston, MA 02210 Reports To: Director of Client Success Employment Type: Full-Time, In-Office

Compensation:

- Base Salary: $60,000–$70,000/year
- On-Target Earnings (OTE):
- Year 1: $90,000-100,000

OTE includes bonuses and incentives for hitting objectives. Based on expected performance, actual earnings may vary.

Company Description

StemWave is a fast-growing medical device startup in Massachusetts, pioneering orthopedic shockwave technology in the U.S. Ranked among the fastest-growing privately held companies in 2023 and 2024, we are expanding our team and capabilities. Learn more: https://www.stemwave.comwww.stemwave.com http://www.stemwave.com

Position Summary

Are you persistent, independent, patient, understanding, and the most competitive person you know? Are you seeking an exciting opportunity with an excellent compensation structure? We are looking for a motivated Account Manager who will be rewarded for their efforts in owning client relationships and driving retention, growth, and revenue. Whether your background is in sales, account management, or client success, if this sounds like you, please submit your application—we would love to hear from you!

What You'll Do:

- Own the full client lifecycle—onboarding, training, proactive check-ins, renewals, and upsells—with a focus on account growth, value delivery, and retention
- Onboard new clients. Manage the handoff from sales, coordinate device deployment, and guide new providers through setup and training
- Maintain regular touchpoints with clients to strengthen relationships, troubleshoot issues, and reinforce ROI
- Drive revenue by identifying expansion opportunities and renewing clients on subscription programs
- Provide world-class service. Help refine and scale our engagement strategies to ensure we're delivering the highest level of service and expertise

What We're Looking For:

- Exceptional track record in sales, account management, or client success—ideally in a subscription-based environment (e.g., SaaS or medical tech), with a strong emphasis on renewing and growing client accounts
- 2+ years of experience in sales, account management, client success, or project management, focused on nurturing long-term relationships and driving results
- Familiarity with CRMs (e.g., Salesforce, http://monday.comMonday.com http://Monday.com)
- Knowledge of key metrics like LTV, MRR, Churn, and renewals
- Experience driving revenue growth and client retention
- Ability to communicate confidently with healthcare clients and stakeholders
- Excellent organizational skills and the ability to manage multiple accounts and projects
- Experience in the medical device industry or orthopedics/chiropractic care is a plus
- Passion for healthcare and technology

Why Join Us:

- Leadership: Help practices and medical centers adopt groundbreaking technology that empowers patients and allows practitioners to offer versatile treatment options
- Exposure: Work closely with key decision-makers in the healthcare space, expanding your network and influence in a rapidly growing industry
- Growth: Join an energetic and innovative culture where your ideas are valued. You'll have the opportunity to contribute to company growth, take on new projects, and further your career

## Benefits

- Paid vacation time & holidays
- 100% Employer Paid Medical, Dental, Vision

At StemWave, we're not just building devices—we're building a movement. Join us and be a key contributor to our growth and success.

## About StemWave

## Company Overview
- **One-liner**: StemWave develops and markets a non-invasive focused wave therapy device that uses patented PACE® technology to stimulate the body’s natural healing process.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Boston, Massachusetts, United States (with a second office in Woburn, MA) [builtin.com](https://builtin.com/company/stemwave)
- **Founded**: 2022 [builtin.com](https://builtin.com/company/stemwave)
- **Founders**: Tom Kostopoulos (CEO, Founder) and Antonio Bruni (Co-Founder & CMO) [linkedin.com](https://www.linkedin.com/company/stemwave)

## Core Business
- **Primary industry**: Medical Device / Non-invasive regenerative medicine
- **Target customers**: B2B – clinics, health systems, and sports organizations that want to offer shockwave therapy to patients.
- **Mission**: “Redefining how the world heals” – providing drug-free, non-surgical treatment options that restore confidence in non-invasive care. [stemwave.com/careers](https://stemwave.com/careers)

## Products & Services
- **StemWave® Device with PACE® Technology**: A focused wave therapy device that delivers mechanical stimulation at depths up to 12 cm. It comes with 150+ treatment protocols and proprietary software. The device is sold or trialled directly to clinics ($0 upfront trial available). [stemwave.com](https://stemwave.com/)
- **Clinical Training & CEU Certification**: 5-hour certification program, live clinical training three times per week, and ongoing protocol updates.
- **Business Coaching & Marketing Support**: One-on-one launch support, done-for-you patient acquisition marketing, and access to a national referral network. [stemwave.com](https://stemwave.com/)

## Market Standing
- **Valuation / Market Cap**: Not publicly available.
- **Key Metric**: 55 total employees (as of mid‑2025), with year‑over‑year headcount growth of **77.8%**. [builtin.com](https://builtin.com/company/stemwave) / [linkedin.com](https://www.linkedin.com/company/stemwave)
- **Notable Investors / Partners**: No funding rounds or institutional investors disclosed. The company is bootstrapped.
- **Growth Signals**: 
  - Ranked **227th fastest-growing privately held company** in the U.S. in 2023 (inc. 5000 list). [indeed.com](https://www.indeed.com/cmp/Stemwave)
  - Proven in **1,200+ clinics** with a **98% success rate** (company‑claimed). [stemwave.com](https://stemwave.com/)
  - Expanded to 6 countries (U.S., Philippines, Canada, El Salvador, South Africa, UK). [linkedin.com](https://www.linkedin.com/company/stemwave)
  - 2 active job postings as of mid‑2025, with 100% month‑over‑month increase in listings. [linkedin.com](https://www.linkedin.com/company/stemwave)

## Competitive Advantages
- **Patented PACE® Technology** – generates focused waves traveling at over 3,500 mph with precision targeting; backed by peer‑reviewed research (Journal of Foot & Ankle Surgery, Archives of Rheumatology). [stemwave.com](https://stemwave.com/)
- **All‑in‑one ecosystem** – device + clinical training + business coaching + marketing, lowering the barrier for clinics to adopt shockwave therapy.
- **“Zero‑risk” trial** – $0 upfront, money‑back guarantee if not satisfied. [stemwave.com](https://stemwave.com/)
- **Rapid clinical integration** – 5‑minute treatments, 150+ pre‑set treatment zones, and ongoing software updates.

## Strategic Focus
- Expand the network of provider partners (clinics, health systems, sports organizations).
- Continue iterating on software and treatment protocols to maintain a gold‑standard reputation.
- Scale the commercial team (sales, clinical education, marketing) to capture market share in non‑invasive pain management.

## Why Work Here
- **Culture**: Young, energized company (founded 2022) with “front‑row seat” exposure to leadership. Described as fast‑paced and mission‑driven. [stemwave.com/careers](https://stemwave.com/careers)
- **Work policy**: Full‑time onsite at one of two Greater Boston offices (Seaport District & Woburn). Engineering/Operations in Woburn; Corporate in Seaport. [builtin.com](https://builtin.com/company/stemwave)
- **Benefits**:
  - 100% employer‑paid health insurance (HSA options)
  - 14 paid company holidays + flexible accrued PTO
  - Paid parental leave
  - Relocation assistance
  - Employee awards and mentorship program
  - Referral bonuses for bringing top talent. [stemwave.com/careers](https://stemwave.com/careers) / [builtin.com](https://builtin.com/company/stemwave)
- **Diversity & Inclusion**: Dedicated D&I staff, mean gender pay gap below 10%, and hiring practices that promote diversity. [builtin.com](https://builtin.com/company/stemwave)
- **Team size**: 55 employees total, ~15 in Product + Tech. Small enough for impact, growing fast. [builtin.com](https://builtin.com/company/stemwave)

## Sources
1. [StemWave Careers Page](https://stemwave.com/careers)
2. [StemWave Homepage](https://stemwave.com/)
3. [Built In Company Profile](https://builtin.com/company/stemwave)
4. [LinkedIn Company Page](https://www.linkedin.com/company/stemwave)
5. [Indeed Company Profile](https://www.indeed.com/cmp/Stemwave)

## Other roles at StemWave

- [Medical Device Service & Repair Manager](https://feeny.ai/job/medical-device-service-repair-manager-stemwave-woburn-cmhmfavfqv3b) — Woburn, MA
- [Social Media & Content Manager](https://feeny.ai/job/social-media-content-manager-stemwave-kwk0dvcpk13q)
- [Clinical Education Specialist](https://feeny.ai/job/clinical-education-specialist-stemwave-woburn-sxw9zpz48mxr) — Woburn, MA
- [Business Operations Manager](https://feeny.ai/job/business-operations-manager-stemwave-pmwzgw24dq0s)
- [Talent Acquisition Specialist](https://feeny.ai/job/talent-acquisition-specialist-stemwave-dnpgdj3q1nkt)
- [Lead Supply Chain Specialist](https://feeny.ai/job/lead-supply-chain-specialist-stemwave-woburn-hqm8y6dntray) — Woburn, MA
- [Outbound Sales Development Representative (LATAM)](https://feeny.ai/job/outbound-sales-development-representative-latam-stemwave-latam-zz1dfh1svahp) — Latam, Colombia
- [Account Manager](https://feeny.ai/job/account-manager-airbnb-london-ya1yzjy7wzw4) — London, United Kingdom
- [Account Manager](https://feeny.ai/job/account-manager-sourgum-jersey-city-gwf9qstm6y93) — Jersey City, NJ
- [Account Manager](https://feeny.ai/job/account-manager-flexport-melbourne-qtjcw94sandh) — Melbourne, Australia