---
title: 'Account Manager at TeamSnap'
canonical: 'https://feeny.ai/job/account-manager-teamsnap-remote-pzm0880an1g8'
type: 'job'
last_seen: '2026-10-19'
---

# Account Manager at TeamSnap

- **Company:** TeamSnap
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-23
- **Last confirmed live:** 2026-10-19
- **Apply:** https://jobs.lever.co/teamsnap/cfbd6476-1ac9-4c14-ab71-19a5fa9d9ca1

## Job description

🌎 About Us At TeamSnap, we believe when the world connects through sports; the world becomes better. TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. We also believe our jobs should excite us, our teammates should support us and our bosses should inspire us. We empower our people to bring big ideas and tiny egos, landing us on Outside Magazine’s list of “Best Places to Work" and Built In’s “100 Best Remote-First Places to Work."

TeamSnap is seeking an Account Manager to own strategic relationships with our largest Sports Organization customers, driving retention, product adoption, and growth. This is a results-driven role built for someone who thrives on managing complex, high-value accounts through a consultative approach — not a high-volume, transactional book of business. Ideal candidates bring strong B2B relationship management skills, a consultative sales approach, and a collaborative mindset that makes the whole team better.

What You'll Do:

- Manage a portfolio of our largest accounts, establishing strong relationships and hitting retention goals

- Run demos of TeamSnap platforms to show the value of new products or add-ons

- Use account and usage data to drive proactive outreach — building account plans, spotting risk or expansion signals before customers raise them, and communicating results

- Drive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the capabilities that solve them

- Manage your upsell pipeline to hit renewal and expansion targets across your portfolio

- Follow up on marketing-driven campaigns, turning outreach into your portfolio into real engagement — identifying challenges, educating customers, and creating growth opportunities

- Serve as the "Voice of the Customer" internally, escalating product feedback to ensure proper product prioritization

Important Qualities:

- Motivated — you get excited about exceeding retention and growth goals

- Strong business acumen — you understand our customers' goals and operations and how TeamSnap adds value

- A great listener — you can absorb a lot of customer feedback, and know how to turn it into action

- Resourceful — you take initiative but also ask for guidance when needed

- Customer focused — you have compassion and care for the customer experience

- Collaborative — you believe in "we" before "I" and love to celebrate wins together

What Will Set You Up For Success:

- 1-3+ years of experience in Customer Success, Relationship Management, or Account Management, preferably in a SaaS environment

- A proven track record of hitting retention and expansion targets

- Experience managing complex, high-value accounts where relationship depth matters more than volume

- Ability to travel occasionally, including our annual company meeting, periodic sales team meetings, potential trade shows, and client visits

- Sports industry experience (preferred)

Do you have cold feet? If you think you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here.

## Compensation

We’re committed to equitable compensation for all TeamSnappers. The starting point for this role is an OTE of $73,000, inclusive of base and commissions. Comp is updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.

🖥 Location TeamSnap is a fully remote company, so you need to be very comfortable working with people who aren’t in the same time zone as you. We are always expanding, but there is a small list of states we do not hire in, including Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota West Virginia and Utah and while we love all parts of the world, we can only hire permanent US residents at this time.

🚀 Opportunities to Grow At TeamSnap, we work hard to provide a culture of trust, accountability, inclusivity, and boundless opportunities to grow, along with the chance to make a lasting impact and have some fun while doing it.

🎩 Total Rewards

- We're proud to be remote-first. We've been remote since 2009, long before COVID made it cool
- Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary)
- 100% premium coverage of medical/dental/vision for you and your family
- 401K to help you invest for the future
- $1,500 annual learning and development stipend
- Travel to fun locations for all-company meetings and team events
- Generous home office allowance to set you up for success
- TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter
- A monthly stipend reimbursement for health & wellness and so much more!
- TeamSnap Total Rewards

🏆 Working at TeamSnap At TeamSnap, you're not a culture fit, you're a culture add. Check out our Culture Playbook and learn how we succeed at being remote-first, what makes our company so unique, and how we're inspired by our people, our customers, and our values.

🧡 Inclusion and Diversity Creativity and innovation can't thrive when we're cookie-cutter images of each other. We’re quickly growing more diverse, but there's always room for improvement. We are committed to inclusion and diversity at TeamSnap, and we hold ourselves accountable for building an environment where everyone feels valued. If you need any disability-related adaptation during the recruitment process, just let us know! We are an Equal Employment Opportunity Employer.

## About TeamSnap

## Company Overview
- **One-liner**: TeamSnap is the #1 youth sports management platform that simplifies organizing, communication, registration, and payments for teams, clubs, and leagues, serving over 30 million users.
- **Entity Type**: Private (acquired by Waud Capital in 2021)
- **Headquarters**: Boulder, Colorado, United States
- **Founded**: 2009
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Youth sports technology, sports team and league management
- **Target customers**: B2B (sports organizations, clubs, leagues, tournament organizers) and B2C (coaches, parents, players)
- **Mission**: “To make the youth sports experience better through the power of technology” [[teamsnap.com/company]](https://www.teamsnap.com/company)

## Products & Services
- **[TeamSnap Platform – SaaS]**: Web and mobile app for scheduling, communication, roster management, payments, and registration. Core product used by teams of all sizes.
- **[TeamSnap Registration]**: Integrated registration and payment system for clubs and leagues (introduced 2023).
- **[TeamSnap ONE]**: Unified platform launched in 2025, combining scheduling, communication, live streaming, coaching resources, and brand sponsorship into a single ecosystem.
- **[TeamSnap for Business]**: B2B offering for sports organizations to manage operations and generate revenue (introduced 2025).
- **[TeamSnap for Brands]**: Advertising and sponsorship platform connecting brands with youth sports communities (evolved from LeagueSide acquisition, 2025).
- **[TeamSnap+]**: Premium subscription featuring training content from professional league partners (introduced 2024).
- **[MOJO Sports]**: Coaching resources and live streaming capabilities acquired in 2023 to enrich the platform.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual revenue of **$44.4M** (estimated); **$58.6M** total funding raised across 10 prior rounds [[linkedin.com/company/teamsnap]](https://linkedin.com/company/teamsnap)
- **Notable Investors/Partners**: Waud Capital (growth equity, 2021), Foundry Group & Fairfax Holdings (Series C, 2019)
- **Growth Signals**: +13.1% headcount growth YoY (171 employees → ~200+ full-timers); launched TeamSnap ONE (2025); acquired MOJO Sports (2023) and LeagueSide (2025); powers 19,000+ sports organizations; over 30 million users [[teamsnap.com/company]](https://www.teamsnap.com/company) [[linkedin.com]](https://linkedin.com/company/teamsnap)

## Competitive Advantages
- **Comprehensive, all‑in‑one platform**: Registration, scheduling, communication, payments, live streaming, and training content – reducing the need for multiple tools.
- **Brand loyalty**: More than 15 years in the market, trusted by millions of families and thousands of organizations.
- **Remote‑first DNA**: Fully distributed since before COVID, with a strong remote collaboration culture.
- **Customer‑obsessed culture**: Every employee, from CEO to engineer, is empowered to talk directly with customers and solve problems without bureaucracy.
- **Long‑term ownership**: Acquired by Waud Capital in 2021 with a stated goal to build for the long haul, not a grow‑and‑flip approach [[teamsnap.com/company/careers]](https://www.teamsnap.com/company/careers).

## Strategic Focus
- **Expand the youth sports ecosystem**: Unify all aspects of team and league management through TeamSnap ONE.
- **Deepen B2B revenues**: Grow TeamSnap for Business and TeamSnap for Brands to help organizations monetize their programs.
- **Integrate content and coaching**: Leverage MOJO Sports and TeamSnap+ to become the central hub for practice plans, drills, and live streaming.
- **Continue acquisitions**: Follow a pattern of acquiring complementary products (e.g., Weplay, FanEventsApp, MOJO, LeagueSide) to fill feature gaps and expand market reach.

## Why Work Here
- **Remote‑first culture**: TeamSnap has been fully distributed since before the pandemic, with team members across the U.S. Collaboration happens via Slack, Zoom, GitHub, and email. Employees are flown together periodically for in‑person work.
- **Autonomy and trust**: The company values self‑directed work, respects time (few pointless meetings), and encourages ownership. “We expect you to be self‑directed and able to juggle multiple balls.”
- **Customer impact**: Everyone talks to customers – it’s in the DNA. Employees are empowered to make decisions that directly improve the user experience.
- **Benefits**: Unlimited PTO, paid parental leave for all parents, 100% premium coverage of medical/dental/vision for employee **and** family, $1,500 annual learning and development stipend.
- **Engineering culture**: Uses modern tools (GitHub, Slack) and is looking for engineers who are “self‑driven, intelligent, collaborative” and passionate about youth sports.
- **Not for everyone**: If you prefer bureaucracy, free massages, or a big‑company cafeteria, TeamSnap is not a fit. It’s for people who want impact and flexibility. [[teamsnap.com/company/careers]](https://www.teamsnap.com/company/careers) [[builtin.com]](https://builtin.com/company/teamsnap)

## Sources
1. [TeamSnap Careers Page](https://www.teamsnap.com/company/careers)
2. [TeamSnap About Page](https://www.teamsnap.com/company)
3. [TeamSnap Job Listings (Lever)](https://jobs.lever.co/teamsnap)
4. [TeamSnap on Built In](https://builtin.com/company/teamsnap)
5. [TeamSnap on LinkedIn](https://linkedin.com/company/teamsnap)

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