---
title: 'Account Manager at Tropic'
canonical: 'https://feeny.ai/job/account-manager-tropic-united-states-95n59kex0fkq'
type: 'job'
last_seen: '2026-10-20'
---

# Account Manager at Tropic

- **Company:** Tropic
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-19
- **Last confirmed live:** 2026-10-20
- **Apply:** https://jobs.gem.com/tropic/am9icG9zdDoge7Zp_JVkklhBDQe0erTP

## Job description

Account Manager

Tropic’s AI-powered Procurement Intelligence solutions gives companies like Q2 and Zendesk the insights they need to reduce spend and mitigate risk. With $25B+ in spend data and the backing of tier 1 investors like Insight Partners, Tropic is shaking up the procurement landscape, and the best is yet to come! 🌴

Location(s) For this position, we are looking to hire someone based in the United States.

Every candidate will have at least two video interviews as part of the process before receiving an offer. We don’t run our recruiting process through chat apps.

## About the role

As an Account Manager, you will be tasked with retaining and growing revenue and will serve as the ultimate internal decision-maker on your accounts. You will also get to function as the tip of the spear for all new product releases, helping with everything from go-to-market strategy to narrative creation.

Our AM team is a part of the sales team, and we act like it. Weekly training and call reviews, development mindset, a culture of excellence with huge upside for top performers. Our vision is to become the best sales team in all of SaaS, and we’re looking for the next person who can bring us closer to that vision.

## What You'll Work On

- Retain and grow existing book of business via renewal, upsell, and cross-sell
- Own the end-to-end commercial relationship with clients
- Develop, nurture, and leverage relationships with senior DMs
- Serve as the internal champion for our clients to resolve issues as they arise
- Serve as the external champion for our CS & CE teams to resolve issues as they arise
- Play a crucial role in building and improving our service org
- Help develop go to market strategies for all new product releases

## Who You Are

- You have 3+ years managing B2B SaaS accounts focused on retention and growth
- The people closest to you would refer to you as “relentless”
- A sales person to your core. Nothing gets you more excited than bringing someone on to your team via a mix of education, persuasion, and high level execution
- Eager to learn - you’re not satisfied with a day unless you feel like you got better
- An experienced AM who’s eager to learn from the best and hone your craft

## Compensation

Specific to pay transparency laws, the annual base salary range for this position is between $80,000 to $120,000 and may also include commission, incentive pay, incentive stock options, and benefits. The final job level and compensation will be determined by various factors, such as a candidate's relevant work experience, years of relevant experience, skills, qualifications, certifications, geographic location, and other business considerations.

## What We Offer

- 100% medical, dental, & vision coverage for all employees + dependents
- Remote first work environment
- Virtual & in-person meetups
- $1000 annual stipend for WFH, L&D, Wellness
- Unlimited flexible vacation and holiday time off
- 14 paid company holidays
- 12-week parental leave for all parents
- Online mental health therapy
- Commuter benefits, FSA, HSA
- Award-winning values and culture
- Equity refresh program
- 401k plan

## About Tropic

## Company Overview
- **One-liner**: Tropic is an AI-powered Intelligent Spend Management platform that gives finance and procurement teams maximum leverage to control costs, reduce spend, and automate procurement processes.
- **Entity Type**: Private (Series B)
- **Headquarters**: New York, New York, USA
- **Founded**: 2019
- **Founders**: David Campbell (Co-Founder & CEO) and Justin Etkin (Co-Founder & COO)

## Core Business
- **Primary industry**: Procurement and Spend Management Software (SaaS)
- **Target customers**: B2B; Finance and Procurement teams at mid-market to enterprise companies
- **Mission or purpose**: To elevate the critical role finance and procurement leaders play in helping organizations drive innovation and efficient growth, making them the "superheroes" of their organizations.

## Products & Services
- **Tropic Intelligent Spend Management Platform**: A unified platform that automates procurement, provides AI-powered spend intelligence, contract management, vendor management, and supplier intake. Users access over $21B in spend data to receive price benchmarks, negotiation tips, and supplier insights from day one.
- **Procurement Orchestration**: Proactive, always-on delivery providing real-time insights on supplier overlap, overspend, negotiation opportunities, and contract red flags once contracts are uploaded.
- **API & Integrations**: Connectors, APIs, and webhooks that integrate Tropic’s intelligence directly into existing tools and workflows.
- **Flexible Service Model**: A self-serve experience with access to specialized commercial executives for additional support when needed.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding of $67.1M; Annual Revenue estimated at $3M (as of most recent data)
- **Revenue/Spend Under Management**: Over $425M in savings delivered; $21B+ in spend data; 450K+ hours saved; average customer savings of 21%
- **Funding History**:
    - Seed Round (April 2020): $2.1M – led by Founder Collective (7 investors)
    - Series A (August 2021): $25M – led by Canaan Partners (4 investors)
    - Series B (February 2022): $40M – led by Insight Partners (1 investor)
    - Venture Round (May 2023): amount undisclosed – 1 investor
- **Notable Investors/Partners**: Canaan Partners, Insight Partners, Founder Collective
- **Growth Signals**: Trusted by over 500 teams including notable customers like Strava, Greenhouse, Mozilla, Olipop, OpenAI, Notion, and Zapier. Recognized as a leader in SaaS Spend Management and Procurement Orchestration on G2. Headcount of approximately 170 employees with a remote-first culture.

## Competitive Advantages
- **Buyer-Only Focus**: Tropic was built exclusively for the buyer’s side, deliberately choosing not to create a two-sided marketplace that serves suppliers as well. This ensures all data, intelligence, and tools are aligned with the buyer's interests.
- **Proprietary Pricing Intelligence**: Access to over $21B in aggregated spend data and analysis of over 100K negotiations provides users with actionable price benchmarks and negotiation tactics from day one.
- **Proactive, Always-On Insights**: The platform doesn’t just store contracts; it continuously analyzes them to surface hidden savings, risks, and red flags in real time.
- **Flexible Service Model**: Combines a self-serve platform with on-demand access to experienced commercial executives for complex negotiations or second opinions.

## Strategic Focus
- **AI Integration**: Deepening the use of AI across the platform to automate more procurement processes, from spend forecasting to contract analysis.
- **Expanding Customer Base**: Continuing to target innovative, high-growth companies (like OpenAI, Notion, Zapier) that need sophisticated spend management as they scale.
- **Data Network Effects**: Leveraging the growing pool of aggregated spend data ($21B+) to make the platform more intelligent and valuable for every new customer.

## Why Work Here
- **Mission-Driven Culture**: Employees are passionate about an "underdog story" – empowering finance and procurement teams to be strategic heroes, not just cost-cutters.
- **Remote-First Environment**: Tropic is a remote-first company with a headquarters in New York City. Employees can work 100% remotely from anywhere in the US.
- **Generous Benefits**:
    - 100% Medical, Dental, & Vision Coverage for all employees + dependents
    - Unlimited Flexible Vacation & 14 Paid Company Holidays
    - 12-Week Parental Leave for all parents
    - 401k Plan
    - $1,000 Annual Stipend for WFH, Learning & Development, and Wellness
    - Equity Refresh Program
    - Online Mental Health Therapy
    - Commuter Benefits, FSA, HSA
- **Culture**: Emphasis on collaboration, fairness, and openness. Employee Resource Groups (ERGs) are integral to DEIB efforts. Company culture rated 3.9/5.0 (141 reviews on LinkedIn), Compensation 4.0/5.0.
- **Engineering & Product**: A chance to work with a talented team building a high-impact platform in the fast-growing procurement tech space. The company has a CTO (Nathan Verni) and a strong product focus.

## Sources
1. [tropicapp.io](https://www.tropicapp.io/)
2. [tropicapp.io/about/careers](https://www.tropicapp.io/about/careers)
3. [tropicapp.io/about/our-team](https://www.tropicapp.io/about/our-team)
4. [builtin.com](https://builtin.com/company/tropic?base_route_name=entity.node.canonical&overridden_route_name=entity.node.canonical&page_manager_page=node_view&page_manager_page_variant=node_view-panels_variant-1&page_manager_page_variant_weight=-3)
5. [linkedin.com/company/tropicapp](https://www.linkedin.com/company/tropicapp)

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