---
title: 'Account Manager at UpGuard Inc.'
canonical: 'https://feeny.ai/job/account-manager-upguard-inc-chicago-dnbnnxzjqbv6'
type: 'job'
last_seen: '2026-09-08'
---

# Account Manager at UpGuard Inc.

- **Company:** UpGuard Inc.
- **Location:** Chicago, IL
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/upguard/d4b0cbca-5b9b-4410-ba34-fbf3e01ebb6e

## Job description

WHO ARE WE?

At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.

We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.

We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.

Why are we hiring for this role?

Due to continued growth in the cybersecurity sector, our team is expanding, and we require an Account Manager to join our high-performing team to focus on revenue retention and expansion within our key accounts. The ideal candidate will have a strong commercial background, ideally with experience as an Account Executive or in SaaS renewals, and will be well-versed in the cyber security landscape, particularly in Third-Party Risk Management (TPRM).

As an Account Manager, you'll report to the Head of Account Management and play a pivotal role in driving renewals and identifying opportunities for revenue growth within our existing client base. You will work closely with cross-functional teams to ensure that our clients see continuous value from our platform, focusing on strategic account management and contract negotiation. Your ability to navigate complex client relationships and understand their unique business needs will be essential in achieving our growth objectives.

What will you do?

- Drive Renewals: Take ownership of the renewal process for a portfolio of key accounts, ensuring timely and successful contract renewals.
- Revenue Retention: Implement strategies to safeguard existing revenue, proactively identifying risks and addressing them before they impact the business.
- Revenue Expansion: Collaborate with sales teams to identify upsell and cross-sell opportunities within your accounts, contributing to overall revenue growth.
- Contract Negotiation: Lead negotiations for renewals and expansions, working closely with legal and finance teams to structure favorable agreements.
- Market Insights: Stay informed about industry trends, competitive landscape, and client needs to offer informed recommendations that drive client value and satisfaction.
- Collaboration: Partner with sales, customer success, and marketing teams to align on account strategies and ensure a cohesive approach to client growth.
- Reporting & Metrics: Track and report on renewal rates, upsell success, and overall account health, using data to inform decision-making and strategy adjustments.

What will you bring?

- Commercial Experience: Previous experience as an Account Manager or in a similar commercial role, with a strong track record in SaaS renewals and revenue growth.
- Cyber Security Knowledge: A solid understanding of the cyber security landscape, particularly in Third-Party Risk Management (TPRM).
- Negotiation Skills: Proven ability to negotiate contracts and renewals, balancing client needs with company goals.
- Strategic Mindset: Ability to think strategically about account growth, identifying opportunities for expansion and mitigating potential risks.
- Data-driven: Proficient in using data to drive decisions, with a focus on metrics that impact renewals and revenue growth.
- Collaboration: Ability to work effectively with cross-functional teams to drive account success.
- We’re looking for someone who’s not just comfortable with change, but curious about it—especially when it comes to adopting AI tools that can enhance how we work

What will give you an edge?

- Sales Background: Experience as an Account Executive or in a similar sales role, with a strong understanding of the commercial aspects of SaaS renewals.
- Industry-Specific Knowledge: Deep understanding of the cyber security industry, particularly in the context of SaaS solutions.
- Advanced Negotiation Skills: Expertise in structuring and negotiating complex contracts, particularly in a SaaS environment.
- Proven Success in SaaS Renewals: Demonstrated success in driving high renewal rates and identifying revenue expansion opportunities within existing accounts.
- Cyber Security Certifications: Relevant certifications in cyber security or TPRM that demonstrate your expertise and commitment to the field.

What's in it for you?

- Monthly Lifestyle subsidy:Use this for financial, physical, and mental well-being
- WFH set-up allowance:To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
- $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
- Annual leave:PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
- 18 weeks paid Parental Leave: Irrespective of parenting role
- Personal Leave Allowance: This includes sick & carer’s leave
- Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
- Top-spec hardware: All team members will be provided with top-spec laptops for their role
- Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work.
- Health Insurance: Access to comprehensive coverage.

UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work! Apply now to find out why!

As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

For applications to positions in the United States, please note, at this time, we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC.

Before starting work with us, you will need to undertake a national police history check and reference checks. Also, please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.

## About UpGuard Inc.

## Company Overview
- **One-liner**: UpGuard is an AI-powered Cyber Risk Posture Management (CRPM) platform that helps organizations monitor, assess, and reduce cybersecurity risks across their vendors, attack surface, and workforce.
- **Entity Type**: Private (Venture-backed, total funding $122.4M)
- **Headquarters**: Mountain View, California, United States (also offices in Sydney and Hobart, Australia)
- **Founded**: 2012
- **Founders**: Daniel Bradbury (Co-Founder & CEO), Mike Baukes (Co-Founder)

## Core Business
- **Primary industry/industries**: Cybersecurity, Risk Management, Third-Party Risk Management
- **Target customers**: B2B – mid-market to enterprise, with strong presence in financial services, technology, and healthcare
- **Mission or purpose statement**: “Protecting the world’s data” and helping companies assess, measure, and reduce cybersecurity risks to make the internet safer

## Products & Services
- **Vendor Risk Management**: Continuous vendor monitoring, 360-degree assessments, and AI-powered workflows for third-party risk.
- **Attack Surface Management**: Real-time visibility into an organization’s digital footprint with threat detection and posture improvement.
- **User Risk Management**: Tools to secure the workforce, track human risk, and enable safe AI adoption.
- **Trust Management (Trust Exchange)**: AI‑driven questionnaire automation and a public Trust Page to accelerate deal closure.
- **Risk Automations**: API‑driven workflows connecting the risk stack for automated discovery, notification, and remediation.
- **Breach Risk**: Breach detection and risk scoring for proactive defense.

All products are part of the unified **Cyber Risk Posture Management (CRPM)** platform.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding of $122.4M across 8 rounds (per LinkedIn). Annual revenue is not publicly reported; the company states it is profitable.
- **Notable Investors/Partners**: Not publicly detailed in available sources; venture-backed.
- **Growth Signals**:
  - Headcount: 293 employees (+28.3% YoY, +82 people)
  - Active job postings: 59 (yearly trend +210.5%)
  - Trusted by 45,000+ companies worldwide, including NYSE, PagerDuty, IAG, and Hopin
  - Recognized as a **Great Place to Work** (97% of employees say it’s a great place to work) and named #69 on Fortune Best Workplaces in the Bay Area™ 2024 (Small and Medium)
  - Cyber research regularly cited by The New York Times, The Wall Street Journal, Forbes, and The Washington Post

## Competitive Advantages
- **Unified CRPM platform** that spans vendor risk, attack surface, and human risk – a single view of cyber posture.
- **Continuous, AI-powered detection and prioritization** – moves beyond point-in-time assessments to real-time risk visibility.
- **Trusted scale** – 45,000+ customers, including well-known enterprises, and a reputation backed by independent media citations.
- **Profitable and venture-backed** – provides financial stability while enabling continued investment in product and talent.

## Strategic Focus
- Building an **AI Risk Operations Center** that connects all risk domains (vendors, attack surface, workforce) into one posture loop.
- Expanding **Human Risk Management** capabilities to help customers adopt AI safely.
- Scaling the global team (remote and office locations) to meet growing demand and take on high-impact projects.
- Accelerating **trust automation** (questionnaires, Trust Pages) to shorten sales cycles and improve customer transparency.

## Why Work Here
- **Great Place to Work Certified** – 97% employee satisfaction rating, with management praised for honesty and ethical practices.
- **Flexible work arrangements** – distributed global team with remote/hybrid options; offices in Mountain View, Sydney, and Hobart.
- **Meaningful benefits** – free lunches, gym reimbursement, health/dental/vision, 401(k) (US employees), and no “fluff” like ping-pong tables.
- **High-impact work** – “bandwidth-constrained” environment means new hires get significant responsibility and autonomy on projects that protect real people’s data.
- **Values-driven culture**: transparency, autonomy, curiosity, and the company mantra “Don’t #!&$ the customer.”
- **Growth trajectory** – profitable, venture-backed, and scaling fast with thousands of customers and a growing engineering and GTM team.

## Sources
1. [UpGuard Homepage](https://www.upguard.com/)
2. [UpGuard About Page](https://www.upguard.com/about)
3. [UpGuard Careers Page](https://www.upguard.com/careers)
4. [Great Place to Work – UpGuard Profile](https://www.greatplacetowork.com/en/certified-company/144000844)
5. [LinkedIn – UpGuard Company Page](https://www.linkedin.com/company/upguard)

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