--- title: 'Account Manager at VML' canonical: 'https://feeny.ai/job/account-manager-vml-london-x545r5ts1szr' type: 'job' last_seen: '2026-10-16' --- # Account Manager at VML - **Company:** VML - **Location:** London, United Kingdom - **Posted:** 2026-10-12 - **Last confirmed live:** 2026-10-16 - **Apply:** https://www.vml.com/careers/job/8868368002?gh_jid=8868368002 ## Job description ## Who We Are VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, please visit [www.vml.com](http://www.vml.com/)and follow along on  [LinkedIn](https://urldefense.proofpoint.com/v2/url?u=https-3A__urldefense.com_v3_-5F-5Fhttps-3A_www.linkedin.com_company_vml_-5F-5F-3B-21-21JboVxjCXSME-21OhlpCfbkl1UcWPwns1-2DGtvHOzFh0QwHV49fsPgGw-2DVCCU1bCg8aQFI9vN-2Dy-2DVwaQcITH2j2XKzGKBIFRLYf2AUWVYY1dFGK6-24&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=zouFnm4jZMgDFaYF1uVcRY3rbgHWPca_luUrBUkT6Yc&m=QzcCgXCAOjzj5hiU48_CKOdHRSJ4_YpuqfviT9yjlzH5VrkzySTZ-WaQXlYAnj4W&s=jJ7q5V70u9oUx7ONPm5jC3IK8y6vxDilX6BGTlqlWlA&e=) #WeAreVML. Who we’re looking for: We’re looking for a strong, proactive Account Manager who is passionate about digital, brand, and communications, and keen to be part of an agency and team with ambitious ideas. In this role, you will be pivotal in managing multi-channel, integrated campaign launches in the UK while serving as a central hub to liaise with key global markets and manage network alignment. As an Account Manager, you will work as part of the client services department, reporting to the Account Director and collaborating seamlessly alongside all agency departments (Creative, Strategy, Production) as well as global network partners. What you'll be doing: - UK Integrated Campaign Management: Lead the end-to-end management and delivery of integrated campaign launches in the UK market, keeping progress, energy, and momentum strong across multi-channel touchpoints. - Global Market & Network Liaison: Act as a key client services point of contact for international markets—liaising with key global stakeholders, managing network alignment, coordinating localisations, and sharing toolkits/best practices. - Financial Management: Help manage the financials of the account, ensuring contract sign-offs, invoicing, and supporting the commercial team to maintain financial health across both UK and global workstreams. - Project & Timeline Management: Ensure all projects and campaign rollouts are managed effectively and completed on time, within budget, and aligned with strategic objectives—acting as a primary client contact. - Briefing & Strategy: Interrogate client briefs (brand truths, reasons to believe), work with the strategy team to draft agency briefs (consumer insights and proposition), and brief in/review work before presenting to clients. - Client & Network Meetings: Attend and lead client meetings, presenting campaign work or strategic approaches. Confidently take, navigate, and challenge feedback when necessary. - Growth & Proactive Planning: Work closely with the Account Director to identify, develop, and implement proactive value-adding initiatives and account plans to drive client growth. - Industry & Competitor Knowledge: Keep abreast of industry developments, trends, and competitor activity across both UK domestic and international markets. - Team Collaboration: Play a broader role within the client services team in supporting wider growth-related opportunities and agency initiatives. What we're looking for: - Integrated UK Campaign Expertise: Proven experience launching and managing full 360 integrated campaigns in the UK across digital, social, brand, and traditional channels. - Multi-market Management (Nice-to-have): Demonstrated experience liaising with key international markets, coordinating global network agencies, and managing multi-market complexity. - Strong Client Management: Excellent client-facing skills with a track record of building trusted, strong relationships. - Brand & Creative Aptitude: Experience working on brand-led client accounts with a sharp grasp of creative work, brand visual identities, and the confidence to discuss creative work with Creative Directors and teams. - Strategic Understanding: Clear understanding of brand strategy development and creative processes across the consumer journey, with the ability to articulate briefs alongside planning teams. - Financial & Commercial Acumen: Good business and financial management skills (budget tracking, reconciliations, scoping). - Organisational Mastery: Outstanding organisation skills with the ability to multitask and manage multiple complex projects simultaneously in a fast-paced environment. - Ownership & Initiative: A self-motivated team player who thrives on taking ownership of projects to deliver best-in-class execution autonomously. - Stakeholder Management: Comfortable discussing work directly with clients and managing complexity across multi-stakeholder and agency-partner ecosystems. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our [Recruitment Privacy Policy](https://www.vml.com/recruitment-privacy-policy). California residents should read our [California Recruitment Privacy Notice](https://www.vml.com/california-recruitment-privacy-notice). This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. ## About VML ## Company Overview - **One-liner**: VML is a global creative company that helps brands drive growth by seamlessly connecting Brand Experience, Customer Experience, and Commerce through a human-first, tech-enabled approach. - **Entity Type**: Public (subsidiary of WPP, LSE: WPP) - **Headquarters**: New York, United States - **Founded**: 2024 (formed from the merger of VMLY&R and Wunderman Thompson, with legacy agencies dating back to 1864) - **Founders**: Not applicable – the company was formed by merging two WPP agencies; Global CEO is Jon Cook ## Core Business - **Primary industry/industries**: Advertising services, marketing, digital transformation, brand consulting - **Target customers**: B2B – large enterprise brands across sectors (consumer goods, healthcare, technology, retail, etc.) - **Mission or purpose statement**: “Create connected brands that become a part of people’s lives and drive growth for client partners” – guided by a “Human First” creative philosophy. ## Products & Services - **Brand Experience (BX)**: Compelling brand worlds and creative platforms that build emotional connections from the first touchpoint. - **Customer Experience (CX)**: Intelligent digital platforms, loyalty programs, and data-driven customer journeys that deepen relationships. - **Commerce**: Seamless, innovative commerce solutions that convert interest into action. - **Technology Transformation**: Digital infrastructure, platform engineering, and AI-powered marketing via WPP Open. - **Health**: Specialized healthcare marketing and communications (VML Health). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed for VML (parent WPP’s market cap is ~£8B as of mid-2025). - **Key Metric**: 26,000+ employees across 150+ offices globally (vml.com); some sources report 34,000+ on LinkedIn. - **Notable Investors/Partners**: Parent company WPP; key clients include blue-chip global brands (not publicly listed). - **Growth Signals**: - Formed in 2024 from two major WPP agencies, consolidating over 300 years of combined expertise. - 373 active job postings (LinkedIn, as of mid-2026) with +80.2% quarterly growth in postings. - Named No. 3 on an unspecified industry ranking (vml.com/expertise). - VML Foundation has contributed over $3.2 million to charitable causes. ## Competitive Advantages - **Human First approach**: A creative philosophy that prioritizes deep understanding of human needs, making campaigns more resonant and effective. - **Connected capabilities**: Unlike pure creative or tech firms, VML integrates BX, CX, and Commerce into a single, unified offering. - **Scale and heritage**: 26,000 people in 50+ markets, with legacy from J. Walter Thompson, Y&R, Wunderman, and VML. - **WPP Open**: Access to WPP’s AI-powered marketing operating system for intelligent, measurable, and scalable solutions. - **Inclusion Experience**: A dedicated consultancy helping clients design inclusive experiences for people with disabilities. ## Strategic Focus - Deepening the integration of creativity and technology to deliver “connected brands.” - Expanding AI-driven marketing and personalization through WPP Open. - Growing the Health practice and Commerce capabilities. - Investing in talent development and culture (e.g., Emerge Internship Program, Catalyst Academy, All Win Program). - Continuing to build a diverse, inclusive workforce and culture of belonging. ## Why Work Here - **Culture**: Emphasizes “Human First” internally – belonging, continuous learning, and authentic personal branding. The Culture & Belonging team actively fosters understanding and empathy. - **Career Development**: Bespoke platforms for career mapping, feedback coaching, and skills building. Programs like Catalyst Academy (12-month global program) and Emerge US Internship (10-week) provide structured growth. - **Work Environment**: Hybrid and office-based roles; 150+ offices worldwide offer global mobility. The Detroit Experience Studio and All Win Program show community engagement. - **Perks & Benefits**: VML Foundation (employee-led giving), wellness resources, and a focus on mental and physical health. - **Engineering Culture**: For tech roles, exposure to large-scale digital transformation projects, WPP Open AI platform, and modern data/tech stacks. ## Sources 1. [vml.com/careers](https://www.vml.com/careers) – Careers page with culture, programs, and values. 2. [vml.com/about-us](https://www.vml.com/about-us) – About page with company overview, leadership, and history. 3. [vml.com/expertise](https://www.vml.com/expertise) – Description of core services and capabilities. 4. [linkedin.com/company/vml](https://www.linkedin.com/company/vml) – LinkedIn company page with employee count, job postings, and recent departures. ## Other roles at VML - [Senior Manager, Social & Influence](https://feeny.ai/job/senior-manager-social-influence-vml-kuala-lumpur-9nbk78s1afvx) — Kuala Lumpur, Malaysia - [Account Director](https://feeny.ai/job/account-director-vml-bogota-1aythxd2xbkt) — Bogotá, Colombia - [Creative Social Media Manager](https://feeny.ai/job/creative-social-media-manager-vml-lisbon-3a5kxvwap6pv) — Lisbon, Portugal - [Senior Copywriter](https://feeny.ai/job/senior-copywriter-vml-bogota-w25d2rve01d4) — Bogotá, Colombia - [ASSISTENTE DE NEGÓCIOS](https://feeny.ai/job/assistente-de-negocios-vml-sao-paulo-96jecwnv7x0q) — São Paulo, Brazil - [SUPERVISOR DE NEGÓCIOS](https://feeny.ai/job/supervisor-de-negocios-vml-sao-paulo-p2cjgw7gwb97) — São Paulo, Brazil - [GERENTE DE NEGÓCIOS](https://feeny.ai/job/gerente-de-negocios-vml-sao-paulo-z8150gktqcp3) — São Paulo, Brazil - [Project Manager](https://feeny.ai/job/project-manager-vml-faro-te9dr9p2x9pg) — Faro, Portugal / Lisbon, Portugal / Porto, Portugal - [Business Director (Tobacco)](https://feeny.ai/job/business-director-tobacco-vml-kuala-lumpur-rd2vcqayxz5w) — Kuala Lumpur, Malaysia - [Digital Project Manager](https://feeny.ai/job/digital-project-manager-vml-sydney-gnfxvd7pnmpe) — Sydney, Australia