---
title: 'Account Manager at Weploy'
canonical: 'https://feeny.ai/job/account-manager-weploy-sydney-ckyv00dzj2vm'
type: 'job'
last_seen: '2026-09-24'
---

# Account Manager at Weploy

- **Company:** Weploy
- **Location:** Sydney, Australia
- **Posted:** 2026-09-18
- **Last confirmed live:** 2026-09-24
- **Apply:** https://job-boards.greenhouse.io/weploy/jobs/8819793002

## Job description

Account Manager – Growth & Retention

Are you a relationship-driven sales professional who enjoys helping clients grow their business while driving commercial results?

We’re looking for an Account Manager to join a high-performing team in Sydney, working with high-value clients on one of Australia’s leading online platforms for trades and home services.

In this role, you’ll manage and grow a portfolio of tradie businesses, helping them maximise their marketing campaigns, improve ROI, and scale their businesses through the platform.

This is the perfect opportunity for someone who enjoys building relationships, analysing campaign performance, and driving growth through smart, solution-focused conversations.

## What you’ll be doing

- Managing a portfolio of tradie clients, focusing on growth, engagement, and retention

- Providing strategic advice to help clients maximise campaign performance and ROI

- Educating customers on best practices for online marketing and lead generation

- Running onboarding calls for new clients and helping them get the most from their campaigns

- Handling inbound client enquiries and building strong ongoing relationships

- Executing outbound campaigns to upgrade clients into higher-tier product plans

- Monitoring campaign performance and providing data-driven recommendations

- Supporting retention efforts, including proactive engagement and collection calls when required

- Collaborating with Product and Marketing teams to advocate for customer needs

What’s in it for you

- Competitive salary + commission structure + super

- Sydney CBD office with a high-performing and supportive team environment

- Career growth opportunities with a fast-growing Australian tech platform

- Ongoing training and development to strengthen your sales and account management skills

- Opportunity to work with small businesses across Australia and help them grow

## What we’re looking for

- Experience in Account Management, Sales, Customer Success, or Customer Service

- Exposure to a target-driven or KPI-based environment

- Strong communication skills with the ability to influence and build trust with customers

- A customer-first mindset and ability to understand client business goals

- Confidence interpreting campaign performance and providing recommendations

- Highly organised with strong time management and problem-solving skills

- Experience with Salesforce, online marketing, or digital campaigns is a bonus

If you enjoy building relationships, helping businesses grow, and working in a fast-paced commercial environment, we’d love to hear from you.

Apply today and take the next step in your Account Management career 🚀

## About Weploy

## Company Overview
- **One-liner**: Weploy is a tech-enabled hiring platform that connects businesses with pre-vetted contact centre and customer service staff on demand.
- **Entity Type**: Private (Series A; total funding $5.75M as of March 2023)
- **Headquarters**: Collingwood, Victoria, Australia (also a development centre in Vietnam)
- **Founded**: 2016
- **Founders**: Tony Wu (Co-Founder & CEO), Nick La (Co-Founder), Vince Luong (Co-Founder)

## Core Business
- **Primary Industry**: Contact centre and customer service staffing / recruitment technology
- **Target Customers**: B2B – enterprises and SMBs needing temporary, permanent, or temp-to-perm contact centre staff (e.g., Medibank, Super Retail Group, Bupa, Ovo Energy, PwC, Slack, Nando’s)
- **Mission/Purpose**: “To change the way the world looks at employment” – enabling fast, flexible hiring so businesses can “work to live, not live to work.”

## Products & Services
- **Weploy Platform**: An award-winning tech platform that provides real-time connection to a community of 1,500+ pre-vetted contact centre professionals. Hiring managers can post roles, approve timesheets, and manage compliance directly. Supports temporary, permanent, and fixed-term placements across onsite, hybrid, and remote settings.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric** (Private): Annual revenue ~$2.0M; total funding $5.75M (latest round $5M led by Skymind Global Ventures in March 2023)
- **Notable Investors/Partners**: Skymind Global Ventures, Van Luong. Key clients include Medibank, Super Retail Group, Bupa, Ovo Energy, PwC, Slack, Nando’s, VICE, Lonely Planet, Asana, Volkswagen.
- **Growth Signals**: <10% attrition rate for placed talent; high temp-to-perm conversion rate; weekly onboarding of 50 new contact centre reps; expansion into a global development centre in Vietnam; hyper-growth phase declared by leadership.

## Competitive Advantages
- **Always‑on Talent Pool**: Unlike traditional agencies, Weploy continuously sources and screens candidates, reducing time‑to‑hire from weeks to hours.
- **Pre‑vetted Quality**: Rigorous screening for soft skills (EQ, adaptability) and experience, with a “48‑hour free replacement” guarantee.
- **Tech‑First Platform**: Automated compliance, payroll, and timesheet management; transparent pay‑as‑you‑go pricing.
- **Specialisation**: Deep focus on contact centre and customer service roles, giving clients access to talent that understands the specific demands of high‑volume, surge‑prone environments.

## Strategic Focus
- **Hyper‑Growth Scaling**: Expanding headcount and market presence in Australia and globally, with a new development centre in Vietnam to build engineering and operations capabilities.
- **Platform Enhancement**: Continuing to improve the hiring platform for speed, compliance, and client self‑service.
- **Client Expansion**: Deepening relationships with enterprise clients and entering new verticals that rely on seasonal or surge staffing.

## Why Work Here
- **Culture**: “Fearless and empowered” – trust‑based, collaborative environment where egos are left at the door. Emphasis on work‑life balance and making work rewarding.
- **Remote/Hybrid/Office**: Internal team roles are likely hybrid/flexible, based in Collingwood, Melbourne, or the Vietnam development centre (Ho Chi Minh City area).
- **Notable Perks & Engineering Culture**: In Vietnam, benefits include accident and private health insurance, yearly medical checkups, paid sick leave without a medical certificate, and working with industry veterans from REA, Redbubble, and Deliveroo. Globally, the company is led by experienced tech leaders from top AU/UK companies.
- **Growth Opportunity**: As a startup in hyper‑growth, employees can have high impact, shape processes, and grow with the company. No current openings listed on the careers page, but job alerts are available.

## Sources
1. [Weploy Official Site](https://www.weployapp.com/)
2. [Weploy – LinkedIn](https://au.linkedin.com/company/weploy)
3. [Weploy – CB Insights](https://www.cbinsights.com/company/weploy)
4. [Weploy Careers (Greenhouse)](https://job-boards.greenhouse.io/weployhq)
5. [Weploy Development Centre in Vietnam](https://www.weployapp.com/vietnam)

## Other roles at Weploy

- [New Business Consultant - Outbound](https://feeny.ai/job/new-business-consultant-outbound-weploy-sydney-xr9cnjtrnq62) — Sydney, Australia
- [Client Retention Specialist](https://feeny.ai/job/client-retention-specialist-weploy-sydney-bdhemxwhm962) — Sydney, Australia
- [Case Specialist](https://feeny.ai/job/case-specialist-weploy-parramatta-vtdwv3qprf95) — Parramatta
- [Customer Service Consultant](https://feeny.ai/job/customer-service-consultant-weploy-sydney-1q93r6fk6qzf) — Sydney, Australia
- [Customer Support Officer](https://feeny.ai/job/customer-support-officer-weploy-melbourne-sx9pv008awej) — Melbourne, Australia
- [Customer Service Consultant](https://feeny.ai/job/customer-service-consultant-weploy-brisbane-jwzxrtpdwxwd) — Brisbane
- [Recruitment Consultant](https://feeny.ai/job/recruitment-consultant-weploy-melbourne-kh62jnqhsvdb) — Melbourne, Australia
- [CSA - Billing Officer](https://feeny.ai/job/csa-billing-officer-weploy-dandenong-south-w1f49tj32ea5) — Dandenong South
- [Account Executive](https://feeny.ai/job/account-executive-weploy-melbourne-8m4tf72xjpx9) — Melbourne, Australia
- [Finance Business Partner](https://feeny.ai/job/finance-business-partner-weploy-melbourne-qs2qbp9ywhdb) — Melbourne, Australia