--- title: 'Account Manager at Xendit' canonical: 'https://feeny.ai/job/account-manager-xendit-bangkok-yhfcdsyahznv' type: 'job' last_seen: '2026-09-10' --- # Account Manager at Xendit - **Company:** Xendit - **Location:** Bangkok, Thailand / Kuala Lumpur, Malaysia - **Posted:** 2026-07-16 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/xendit/jobs/7806576003 ## Job description [Xendit](https://www.xendit.co/en/) provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike. Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and [backed by global top-10 VCs](https://techcrunch.com/2021/03/02/indonesia-payments-infra-startup-xendit-raises-64-6m/). We’re proud to be featured on among the fastest growing companies by [Y-Combinator](https://www.ycombinator.com/topcompanies). ## About the Job We are seeking a strategic and commercially minded Account Manager to grow a portfolio of high-potential accounts across Southeast Asia and Greater China. You will work with ambitious businesses, including emerging international e-commerce brands and local technology companies, to identify opportunities and support their expansion. We aren't looking for a "check-in" person, we need a growth architect who thrives on seeing their clients level up. ## Minimum Qualifications - 3+ years of B2B account management or strategic sales experience in financial services, fintech, or payments - Proven track record of consistently growing revenue within accounts. Experience managing global accounts is a strong plus - Familiarity with the Malaysian or Thai market, as well as the broader regional landscape, is essential. You understand the needs and cultural nuances of merchants across local markets, Southeast Asia, and Greater China. - Core Competencies: - Builder & Founder-Like Mentality: You thrive in “zero-to-one” environments. You are hands-on, take full ownership, and are relentless in removing blockers for your clients and your team - Exceptional Communicator: You possess professional proficiency in Chinese and English. You can persuasively present to key stakeholders in Malaysia/Thailand and Greater China, and collaborate effectively with internal teams Globally. - Data-Led & Analytical: You make decisions based on data, not gut feel. You can analyze transaction patterns to identify untapped potential and risks merchant may face Attributes We Value: - Hustle with Integrity: You move fast, but you build trust through transparency and reliability - Curiosity: You constantly ask “why” and dig deep to understand the root problem, not just the surface request - Resilience: You are undeterred by long sales cycles and complex procurement processes ## Responsibilities 1.⁠ ⁠ Portfolio Growth & Revenue Ownership - Own the full P&L for a portfolio of accounts. Drive revenue and transaction volume through upselling, cross-selling (Pay-in, FX, payouts) and new use case expansion. - Develop and execute comprehensive 12-18 month account plans for each major client, articulating clear growth strategies and proactively managing churn risk - Consistently exceed revenue targets by focusing on high-impact input metrics and maintaining a clean, accurate pipeline in Salesforce 2.⁠ ⁠Executive & Multi-Stakeholder Relationship Building - Build and nurture C-level relationships (CEO, CFO, Head of Product, CTO) within your accounts. Understand their strategic objectives and align Xendit’s roadmap to solve their core business challenges - Lead Quarterly Business Reviews (QBRs) and executive business reviews, providing data-driven insights and demonstrating clear ROI - Serve as the trusted advisor and single point of contact, navigating complex organizational structures to secure buy-in and consensus 3.⁠ ⁠Cross-Functional Influence - Partner with internal teams (Product, Marketing, Engineering, Compliance, Legal) to bring the our clients’ needs back to the organization, influencing our product roadmap and regional strategy - Work closely with the Account Executive and Customer Success teams to identify and scope net-new opportunities, bridging the gap between commercial terms and technical feasibility 4.⁠ ⁠Market Intelligence & Local Expertise - Stay ahead of regulatory shifts and payment trends in Southeast Asia. Act as a subject matter expert on cross-border flows between  Southeast Asia and CN/HK - Identify synergies between Xendit’s 7-market licensed infrastructure and the specific needs of Thailand expanding into the region Do whatever it takes to make Xendit succeed! Why Join Xendit? - Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth. - Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, VASP, and lending licenses as your arsenal. - Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain. - Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership. ## About Xendit ## Company Overview - **One-liner**: Xendit is a financial technology company that provides payment infrastructure and processing solutions for businesses operating in and expanding across Southeast Asia. - **Entity Type**: Private (Series D funding, Unicorn status achieved in 2021) - **Headquarters**: Jakarta, Indonesia - **Founded**: 2015 - **Founders**: Moses Lo, Tessa Wijaya, Bo Chen, Juan Gonzalez ## Core Business - **Primary industry/industries**: Financial Technology (Fintech), Payment Processing, Digital Infrastructure - **Target customers**: B2B — serving enterprises, global businesses expanding into Southeast Asia, startups, SMEs, e-commerce platforms, and marketplaces. - **Mission or purpose statement**: To make payments simple, helping businesses focus on growth and creating lasting value. ## Products & Services - **Accepting Payments**: A payment gateway that allows businesses to accept payments via over 100 popular methods, including credit cards, virtual accounts, bank transfers, e-wallets, and QRIS across Indonesia, the Philippines, Malaysia, Thailand, Vietnam, Singapore, and Hong Kong. - **Payout API**: An API for sending bulk payouts instantly to 450+ banks and e-wallets, including on weekends and public holidays. - **Recurring Payments**: Automated subscription management for credit cards, e-wallets, and direct debit. - **Platform Payments**: Solutions for platforms and marketplaces to onboard sub-merchants, split funds, and manage payouts. - **Financing**: Quick financing options for businesses to fund regional expansion. ## Market Standing - **Valuation/Market Cap**: Achieved Unicorn status (valuation >$1B) in 2021 after raising $150M in Series C. - **Key Metric**: Total funding of $538M (including a $300M Series D round in 2022). The company processes over 500 million transactions yearly. - **Notable Investors/Partners**: Y Combinator (first Indonesian startup to graduate), and other venture capital firms involved in its Series C and D rounds. - **Growth Signals**: Expanded from Indonesia to the Philippines (2020), Malaysia, Thailand, and Vietnam. Holds a Payment Gateway license from Bank Indonesia. Serves over 10,000 businesses. ## Competitive Advantages - **Deep Local Integration**: Direct integrations with hundreds of payment methods, navigating the complex, non-card-centric payment landscape of Southeast Asia. - **Market-First Innovation**: A track record of being first to market with specific payment flows (e.g., auto-debit in the Philippines, digitalizing bank transfers via virtual accounts in Malaysia). - **Single Platform, Multi-Market**: Allows businesses to unify payments across multiple Southeast Asian countries through a single API and platform, eliminating the need for fragmented integrations. - **Licensed & Secure**: Fully licensed by regulatory authorities and holds internationally recognized security certifications. ## Strategic Focus - **Regional Expansion**: Continuing to build a local presence in more countries across Southeast Asia and beyond (including the USA). - **Product Depth**: Building out a comprehensive financial infrastructure suite that goes beyond payments to include financing and platform management tools. - **Global-to-Local Strategy**: Enabling global companies to easily enter dynamic Asian markets while helping local businesses scale regionally. ## Why Work Here - **Culture & Values**: The company's culture is built around five core values: "Be Trustworthy," "Customers First," "Be Golden" (treat others as you wish to be treated), "Honey Badger" (tenacity and intelligence to outmaneuver larger competitors), and "Grow" (continuous learning). - **Diverse & Inclusive**: Over 600 employees from more than 10 countries, with a 43% female workforce. - **Unique Hiring Process**: Uses a "trial day" (1-5 days) as a key part of the recruitment process, allowing candidates to demonstrate their skills in a real-world context before an offer is made. - **Impact**: Employees work on building digital infrastructure that hasn’t existed before, helping power the digital transformation of dynamic markets. - **Work Policy**: Not explicitly stated, but the company has offices across Southeast Asia (Indonesia, Singapore, Malaysia, Philippines, Thailand, Vietnam) and the USA, suggesting a hybrid/regional in-office model. ## Sources 1. [xendit.co](https://www.xendit.co/en/company/) 2. [xendit.co](https://www.xendit.co/en/careers/) 3. [xendit.co](https://www.xendit.co/en/) 4. [linkedin.com](https://www.linkedin.com/company/xendit) ## Other roles at Xendit - [Market Expansion Lead - Financial Partnerships](https://feeny.ai/job/market-expansion-lead-financial-partnerships-xendit-hong-kong-singapore-3shvtker423g) — Hong Kong / Singapore - [Merchant Technical Support - Jr Manager](https://feeny.ai/job/merchant-technical-support-jr-manager-xendit-jakarta-gyxgekapv40n) — Jakarta, Indonesia - [Senior Risk Analyst](https://feeny.ai/job/senior-risk-analyst-xendit-marikina-4ctjp7f8xq8v) — Marikina, Philippines - [Solutions Engineer](https://feeny.ai/job/solutions-engineer-xendit-united-states-b12w9cv319z7) — United States - [Senior Product Manager - Operational Journey](https://feeny.ai/job/senior-product-manager-operational-journey-xendit-jakarta-n8dwrdzq93az) — Jakarta, Indonesia - [Senior Design System and Product Designer - Operational Journey](https://feeny.ai/job/senior-design-system-and-product-designer-operational-journey-xendit-jakarta-m9hwzsffhng3) — Jakarta, Indonesia - [UX Designer - Developer Experience (DevEx)](https://feeny.ai/job/ux-designer-developer-experience-devex-xendit-jakarta-t2wzwn654fhz) — Jakarta, Indonesia - [Full Stack Developer Intern](https://feeny.ai/job/full-stack-developer-intern-xendit-jakarta-06fvg4jk9n45) — Jakarta, Indonesia - [Data / ML Automation Intern](https://feeny.ai/job/data-ml-automation-intern-xendit-jakarta-a84sx1hdt8f3) — Jakarta, Indonesia - [FinOps Recons Associate](https://feeny.ai/job/finops-recons-associate-xendit-jakarta-bvdzfjsk148n) — Jakarta, Indonesia / Manila, Philippines