---
title: 'Accounts Receivable Analyst at VIXXO'
canonical: 'https://feeny.ai/job/accounts-receivable-analyst-vixxo-colwich-2gtv8vvppmt5'
type: 'job'
last_seen: '2026-11-11'
---

# Accounts Receivable Analyst at VIXXO

- **Company:** VIXXO
- **Location:** Colwich, KS / Scottsdale, AZ
- **Posted:** 2026-11-10
- **Last confirmed live:** 2026-11-11
- **Apply:** https://job-boards.greenhouse.io/vixxo/jobs/8933385002

## Job description

Vixxo is seeking a full-time Accounts Receivable Analyst to sit in our Scottsdale, AZ or Wichita, KS office.

## POSITION SUMMARY

The Accounts Receivable Analyst is responsible for maintaining accurate customer accounts, supporting collections, resolving billing discrepancies, and protecting company cash flow across a high-volume portfolio. This role requires strong analytical and problem-solving skills, attention to detail, and the ability to research issues, reconcile accounts, and collaborate across departments. The analyst will also leverage AI-enabled tools to analyze data, identify recurring issues, improve processes, and support automation initiatives that increase efficiency and enhance the customer experience.

## TOP RESPONSIBILITIES

- Account Research & Reconciliation: Conduct detailed accounts receivable research and reconciliations across a diverse customer portfolio. Analyze billing, payment, credit, dispute, aging, remittance, and customer portal activity to ensure account accuracy and identify outstanding issues. Investigate and resolve complex account discrepancies, including short payments, unapplied cash, misapplied payments, credit balances, and system-related exceptions. Maintain thorough documentation of findings, recommendations, and resolutions, escalating unresolved issues to Finance, Operations, Account Management, or IT as appropriate.
- Collections & Aging Management: Manage a high-volume portfolio of past-due accounts receivable, driving collections and reducing aging in line with departmental goals. Prioritize collection efforts based on balance size, aging, and collectability, adjusting as account conditions change. Use AI-enabled tools to prepare account summaries, status updates, and recommended actions, while validating all account details for accuracy before distribution. Build and maintain customer relationships, document collection activities and commitments, and ensure timely follow-up to support issue resolution and cash recovery.
- Dispute Resolution: Investigate invoice disputes, rejections, and short payments by researching account activity and supporting documentation. Identify missing or incorrect information and collaborate with Billing, Operations, and customers to resolve issues promptly. Document findings and ensure disputes are either fully resolved or transitioned with complete supporting information for further action.
- Cash Application & Account Clean-up: Review remittance details and payment support to ensure cash is applied accurately to customer invoices. Research and resolve unapplied or misapplied payments, partnering with the Cash Application team to post or reallocate funds as needed. Identify recurring payment and posting issues, recommend process improvements, and help prevent future exceptions through root cause analysis and account cleanup.

## QUALIFICATIONS

- Associate’s or Bachelor’s degree in accounting, finance, or related field preferred.
- 3-5+ years of accounts receivable experience, including reconciliation, collections, dispute resolution, and cash application
- Understanding of work order management systems and workflow, i.e. Corrigo, Service Channel, etc.
- Advanced Excel Skills.
- Ability to effectively establish priorities and develop clear objectives, goals, and action plans to meet or exceed company and customer expectations within a fast-paced environment and with minimal direction/management.
- Excellent communication skills and business acumen.
- Ability to create a strong sense of cooperation and teamwork throughout the organization.
- Familiarity with cash application, including reading remittances and matching payments to invoices. Experience with Oracle, JDE, or SAP is a plus.
- Comfortable using AI tools (such as Microsoft Copilot or Claude) for research, drafting, and analysis, or open to learning. AI is part of how our team works and improves its processes.
- Organizes large amounts of information and maintains accuracy while managing numerous customer accounts and open items.

WHY VIXXO?

At Vixxo, we are an equal opportunity employer. We seek to create diverse and inclusive teams that reflect the variety of the clients and communities we serve for we believe this creates a competitive advantage. We do not discriminate on race, color, gender, illness, disability, gender-identity, sexual orientation, age, national origin, marital or familial status, military status, or religion.

## About VIXXO

## Company Overview
- **One-liner**: Vixxo provides technology-enabled facilities management services for multi-site businesses, managing maintenance, repairs, and capital projects through a large network of vetted service providers.
- **Entity Type**: Private (no disclosed funding stage)
- **Headquarters**: Scottsdale, Arizona, USA (also offices in Hartford, Chicago, Oakbrook Terrace, Bloomfield, Farmers Branch, Dallas) [[builtin.com](https://builtin.com/company/vixxo) [[vixxo.com](https://www.vixxo.com/about-us/overview)]]
- **Founded**: Not publicly available (the company draws on over 45 years of industry experience, with the current entity expanding through the 2024 acquisition of Cushman & Wakefield Facilities Solutions) [[vixxo.com](https://www.vixxo.com/about-us/overview)]]
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Facilities Management (FM)
- **Target customers**: B2B – retail, restaurant, grocery, and convenience store chains; multi-site enterprises across the U.S. and Canada [[vixxo.com](https://www.vixxo.com/)]
- **Mission / purpose**: "Spend less. Stress less. One work order at a time." – help organizations reduce costs, improve transparency, and simplify facility operations [[vixxo.com](https://www.vixxo.com/about-us/overview)]

## Products & Services
- **Proprietary Cost Management Platform**: A technology platform that provides real-time pricing transparency, eliminates hidden fees, and uses AI-driven insights for smarter facility decisions. [[vixxo.com](https://www.vixxo.com/about-us/overview)]
- **Virtual Technician Assistant**: An innovative AI tool that offers real-time guidance, troubleshooting, and feedback to technicians, helping diagnose and repair equipment faster. [[builtin.com](https://builtin.com/company/vixxo)]
- **Facility Management Services**: Full-service management of work orders (3.75 million+ annually), including HVAC-R, food service & beverage, electrical, plumbing, and more, via a network of 150,000+ vetted service providers. [[vixxo.com](https://www.vixxo.com/)]
- **Capital Project Services**: Project management for over 100,000 capital projects, covering renovation, retrofit, and new equipment installation. [[builtin.com](https://builtin.com/company/vixxo)]

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: Handles 3.75+ million work orders annually across 125,000+ locations, managing 3+ million assets with 150,000+ service providers [[vixxo.com](https://www.vixxo.com/)][[builtin.com](https://builtin.com/company/vixxo)]
- **Notable Investors / Partners**: Not publicly listed; key event: acquired Cushman & Wakefield Facilities Solutions (formerly QSI) in 2024, expanding national reach [[vixxo.com](https://www.vixxo.com/about-us/overview)]
- **Growth Signals**: Headcount of ~1,085 employees [[builtin.com](https://builtin.com/company/vixxo)]; serves 40+ specialized trades; completed 100,000+ capital projects; increased service capabilities through the 2024 acquisition.

## Competitive Advantages
- **Technology moat**: Proprietary AI-driven platform that eliminates hidden fees and provides real-time pricing transparency – a differentiator in an industry often opaque with costs [[vixxo.com](https://www.vixxo.com/about-us/overview)]
- **Scale and experience**: 45+ years of combined industry experience, 150,000+ vetted providers, and the ability to manage 3.75 million work orders annually across major national brands [[vixxo.com](https://www.vixxo.com/)]
- **First-mover in AI**: Developed the industry’s first virtual technician assistant, reducing downtime and repair costs [[builtin.com](https://builtin.com/company/vixxo)]

## Strategic Focus
- **Technology-led transformation**: Continuing to invest in AI and data analytics to further automate and streamline facilities management, improving speed and transparency for clients [[vixxo.com](https://www.vixxo.com/about-us/overview)]
- **National expansion**: Leveraging the 2024 acquisition to deepen coverage across the U.S. and Canada, especially in convenience, grocery, and restaurant verticals [[vixxo.com](https://www.vixxo.com/about-us/overview)]
- **Customer-centric innovation**: Prioritizing "spend less, stress less" by eliminating surprise costs and delivering proactive maintenance insights [[vixxo.com](https://www.vixxo.com/)]

## Why Work Here
- **Culture**: Emphasizes a "small-business feel" despite serving Fortune 500 clients – employees are recognized by name, not just as numbers. Core values include "Win Together," "Own the Solution," "Wow the Customer," and "Value Differences." [[vixxo.com](https://www.vixxo.com/about-us/careers)]
- **Diversity & Inclusion**: Intentional focus on hiring and developing diverse teams; "Value Differences" is a stated core value and viewed as a competitive advantage [[vixxo.com](https://www.vixxo.com/about-us/careers)]
- **Work Arrangement**: Offers a remote work program; Built In notes "Typical time-on-site: None" and the careers page references "50/50 Remote Work," suggesting a hybrid or flexible model [[builtin.com](https://builtin.com/company/vixxo)][[vixxo.com](https://www.vixxo.com/about-us/careers)]
- **Benefits**: Comprehensive package including medical, dental, vision, LTD/STD, life, pet insurance, 401K, FSA, generous PTO (including paid holidays and volunteer time), family/childcare benefits, and performance bonuses. [[vixxo.com](https://www.vixxo.com/about-us/careers)][[builtin.com](https://builtin.com/company/vixxo)]
- **Engineering / Tech Culture**: Opportunity to work on AI-driven tools and a proprietary platform that directly impacts major national brands. Leadership model encourages every associate to act as a "leader and owner." [[vixxo.com](https://www.vixxo.com/about-us/careers)]

## Sources
1. [vixxo.com](https://www.vixxo.com/about-us/overview) – About Us, company overview, history, mission
2. [vixxo.com](https://www.vixxo.com/) – Homepage with service provider stats and industry verticals
3. [vixxo.com](https://www.vixxo.com/about-us/careers) – Careers page with culture, values, benefits, remote work policy
4. [builtin.com](https://builtin.com/company/vixxo) – Built In company profile with employee count, perks, office locations, and product details
5. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/vixxo) – Active job listings (28 roles as of search date)

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