---
title: 'Accounts Receivable & Collections Specialist at AssetWatch, Inc.'
canonical: 'https://feeny.ai/job/accounts-receivable-collections-specialist-assetwatch-inc-united-states-7e34qe2v9aqf'
type: 'job'
last_seen: '2026-10-20'
---

# Accounts Receivable & Collections Specialist at AssetWatch, Inc.

- **Company:** AssetWatch, Inc.
- **Location:** United States
- **Compensation:** $78k–$95k
- **Posted:** 2026-09-28
- **Last confirmed live:** 2026-10-20
- **Apply:** https://job-boards.greenhouse.io/assetwatch/jobs/4738403005

## Job description

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey.

AssetWatch is seeking a highly analytical and customer-focused Accounts Receivable & Collections Specialist to support our growing Order-to-Cash operations.

This is individual contributor role focused on complex account resolution, customer follow-through, and timely cash collection. The successful candidate will investigate and resolve difficult AR issues, manage a portfolio of customer accounts, and partner across teams to remove payment barriers. Success in this role requires strong analytical skills, urgency, clear communication, and the ability to manage multiple priorities in a fast-paced SaaS environment.

## Key Responsibilities

Accounts Receivable & Collections

- Manage a portfolio of customer accounts and drive timely collection of outstanding receivables.
- Investigate and resolve complex payment issues, including unapplied cash, short payments, disputed invoices, billing discrepancies, purchase order issues, and account reconciliation items.
- Research unapplied customer payments by reviewing remittances, invoices, contracts, customer communications, and payment history.
- Own issues from identification through resolution, with timely follow-up to customers and internal stakeholders.
- Negotiate payment commitments while maintaining positive customer relationships.
- Document collection activity and customer communication accurately in NetSuite and related systems.

Cross-Functional Collaboration

- Work closely with Billing, Revenue, Customer Success, Sales, Support, and Finance to resolve customer payment issues.
- Coordinate internally to remove obstacles preventing invoice payment.
- Escalate high-risk accounts appropriately and recommend practical solutions.

Process Support and Improvement

- Analyze aging trends, unapplied cash, and recurring collection issues to identify root causes.
- Recommend opportunities to improve collection efficiency and reduce future payment issues.
- Help maintain standardized collection procedures and documentation.
- Support process improvements related to customer payment resolution and cash application.

## Qualifications

Required

- Bachelor’s degree in Accounting, Finance, Business, or a related field, or equivalent experience.
- 7+ years of progressive B2B accounts receivable and commercial collections experience.
- Demonstrated ability to research and resolve complex AR issues independently.
- Strong analytical and reconciliation skills with the ability to identify root causes of payment discrepancies.
- Excellent written and verbal communication skills with both internal teams and external customers.
- Proven ability to manage multiple priorities simultaneously in a fast-paced environment.
- Strong organizational skills with exceptional attention to detail.
- Self-motivated with a strong sense of ownership and accountability.

## Preferred

- SaaS or subscription business experience.
- NetSuite experience.
- Salesforce experience.
- Experience working with cross-functional teams.
- Experience mentoring junior or offshore team members.

Core Competencies

- Analytical problem solving - Researches complex customer accounts and identifies the root causes of payment issues.
- Sense of urgency - Responds quickly, prioritizes effectively, and drives issues to completion.
- Ownership - Takes responsibility for assigned accounts and follows through until resolution.
- Communication - Builds strong relationships through clear, professional communication with customers and internal stakeholders.
- Organization and multitasking - Manages a high volume of competing priorities without sacrificing accuracy.
- Collaboration - Partners effectively across Accounting, Customer Success, Sales, Support, and Operations.
- Continuous improvement - Identifies process gaps and recommends practical solutions.
- Responsiveness and follow-through - Follows up promptly and persists until issues are fully closed.

## #LI-REMOTE

The base salary range for this full-time position is posted below, plus equity and benefits. Variable pay, bonuses, and other cash compensation will be discussed throughout the interview process.

The salary range was determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range applicable to your location during the hiring process.

AssetWatch Salary Range (US) $78,000—$95,000 USD

What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance.

- Competitive compensation package including stock options
- Flexible work schedule
- Comprehensive benefits including retirement plan match
- Opportunity to make a real impact every day
- Work with a dynamic and growing team
- Unlimited PTO

We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

## About AssetWatch, Inc.

## Company Overview
- **One-liner**: AssetWatch delivers a proactive maintenance platform for industrial organizations, combining wireless sensors, AI-powered software, and certified condition monitoring engineers to eliminate unplanned downtime.
- **Entity Type**: Private (Bootstrapped with growth-stage funding)
- **Headquarters**: Westerville, Ohio, United States
- **Founded**: 2014
- **Founders**: Matt Longhouse (Executive Chairman & Co-Founder)

## Core Business
- Primary industry/industries: Industrial IoT, Predictive Maintenance, Condition Monitoring, Manufacturing Technology
- Target customers: B2B — industrial plants, manufacturing facilities, and enterprise operations across sectors like automotive, food & beverage, energy, and general manufacturing
- Mission or purpose statement: "To provide solutions that empower [customers] to become more proactive and eliminate unplanned downtime forever."

## Products & Services
- **AssetWatch Platform**: An end-to-end asset condition monitoring solution that combines wireless vibration and temperature sensors, cloud-based software with unlimited licenses, and 24/7 oversight from a dedicated Condition Monitoring Engineer (CME). It provides a holistic view of asset health, enabling early detection of machine issues, prescriptive insights, and centralized reporting for facility and corporate leaders.
- **Professional Installation & Sensors**: Includes installation of up to 200 sensors per site, with no CapEx, engineering, or IT integration required. Monitors motors, compressors, gearboxes, pumps, and fans/blowers.
- **30-Day Risk-Free Trial**: Available for $199, allowing customers to test the service before committing.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Annual Revenue (private) — not disclosed. However, the company reports that customers save on average 8x ROI (for every $1 spent, $8 returned in savings). Over 5 million full-spectral vibration and temperature readings have been gathered since the first installation.
- **Notable Investors/Partners**: Not publicly listed; company appears to be growth-stage private with no major VC funding rounds disclosed in public sources.
- **Growth Signals**: Ranked No. 526 on the 2025 Inc. 5000 list of America’s fastest-growing private companies, with a 768% three-year growth rate. Headcount is estimated at 201–500 employees. The company is actively expanding its sales, engineering, and customer success teams.

## Competitive Advantages
- **Human + AI Hybrid Model**: Unlike pure software-only predictive maintenance players, AssetWatch pairs its AI-driven analytics with a dedicated Condition Monitoring Engineer for each customer site, providing certified expertise and prescriptive insights.
- **Zero CapEx, Low-Friction Deployment**: No upfront hardware cost, no engineering or IT integration required — professional installation is included, lowering the barrier to adoption for industrial plants.
- **Proven ROI**: Claims an average 8:1 return on investment, with early detection enabling the least expensive repairs and elimination of unplanned downtime.
- **End-to-End Platform**: Combines vibration, temperature, and oil analysis data in a single holistic platform with dynamic ROI dashboards, making it easy for facility leaders to report impact up to the C-suite.

## Strategic Focus
- **Scale the Customer Base**: With hundreds of customers already and fast growth (Inc. 5000 honoree), the company is focused on expanding its footprint across industrial verticals.
- **Platform Expansion**: Building tools, dashboards, and integrations to ensure facility-level wins are visible across the entire organization, from supply chain to shareholder reporting.
- **AI & Data Leadership**: Investing in AI capabilities (Head of AI role on leadership team) to further enhance predictive analytics and prescriptive insights.
- **Talent Acquisition**: Actively hiring across engineering (backend, cloud, data platforms), customer success, sales, implementation, and people operations to support growth.

## Why Work Here
- **Culture**: Described as a team of "passionate and broadly skilled people who love our customers." Values emphasize "humans do business with humans" — a collaborative, customer-centric environment.
- **Flexible Work**: Offers flexible work schedules and remote options for many roles (e.g., Director of Data Platforms & Governance, Cloud Engineering Support Manager, Senior Manager of Implementation, Senior People Operations Business Partner).
- **Compensation & Benefits**: Attractive compensation with stock options, competitive benefits including a 401(k) match, unlimited paid time off, and 10 paid company holidays.
- **Growth Opportunity**: High-growth environment (Inc. 5000, 768% 3-year growth) with opportunity to make a real impact as the company scales. Employees are "fully invested in [their] well-being."
- **Engineering Culture**: Roles span backend engineering, cloud engineering, data platforms, and AI — a tech-forward company building industrial AI technology.
- **Locations**: Primary headquarters in Westerville, Ohio (Columbus area), with a presence in Mexico and many remote roles across the United States.

## Sources
1. [assetwatch.com](https://www.assetwatch.com/)
2. [assetwatch.com/careers](https://www.assetwatch.com/careers)
3. [job-boards.greenhouse.io/assetwatch](https://job-boards.greenhouse.io/assetwatch/jobs/4684935005)
4. [assetwatch.com/our-team](https://www.assetwatch.com/our-team)
5. [inc.com/profile/asset-watch](https://www.inc.com/profile/asset-watch)

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