---
title: 'Accounts Receivable & Collections Specialist at Language Services Associates, Inc.'
canonical: 'https://feeny.ai/job/accounts-receivable-collections-specialist-language-services-associates-inc-w3yfdm14q5ef'
type: 'job'
last_seen: '2026-10-14'
---

# Accounts Receivable & Collections Specialist at Language Services Associates, Inc.

- **Company:** Language Services Associates, Inc.
- **Location:** Horsham, PA
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-30
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.lever.co/lsa-hr/48cc8446-67ee-4bc4-b68f-160e57eb1fa9

## Job description

The Accounts Receivable & Collections Specialist supports the Company's revenue-to-cash process through the timely execution of billing, collections, cash application support, and customer account administration activities. This position serves as a primary contact for assigned customer accounts, responding to account inquiries, facilitating invoice delivery, monitoring outstanding balances, and assisting with collection efforts to support timely cash receipts. The role works closely with the Accounts Receivable Team and the Accounting Team to ensure billing accuracy, maintain customer account records, resolve routine account issues, and provide excellent customer service. Success in this position requires strong attention to detail, organization, communication skills, and the ability to manage multiple priorities.

Essential Duties and Responsibilities

- Serve as a primary point of contact for assigned customer accounts, responding to customer inquiries related to invoices, payment status, account balances, billing requirements, and general accounts receivable matters.
- Monitor and manage shared Accounts Receivable email inboxes, ensuring customer requests, billing inquiries, and collection-related communications are addressed promptly or routed to the appropriate team member.
- Assist with daily billing activities, including reviewing onsite billing transactions for completeness and accuracy prior to invoice generation.
- Prepare, distribute, and upload customer invoices through customer portals, electronic billing platforms, and other customer-required submission methods while ensuring compliance with customer billing requirements.
- Maintain accurate customer account records, including billing contacts, remittance information, invoice delivery preferences, and customer-specific billing requirements.
- Review customer purchase order information and assist in monitoring purchase order expirations, and billing requirements to support successful invoice processing.
- Manage collection activities for assigned small- and mid-tier customer accounts, including customer outreach by phone and email to secure payment of outstanding balances.
- Review accounts receivable aging reports and follow up on past-due accounts to identify collection opportunities, resolve payment delays, and support reduction of delinquent balances.
- Research and assist in resolving routine payment disputes, invoice discrepancies, short payments, deductions, and customer account questions in coordination with internal departments.
- Issue customer statements, payment reminders, and collection correspondence as part of ongoing collection efforts.
- Escalate complex collection issues, significant delinquent accounts, disputed balances, and customer concerns to the Accounts Receivable Operations Specialist or Manager as appropriate.
- Assist with the application of customer payments and provide backup support for cash application activities to ensure accurate recording of cash receipts.
- Research unapplied cash, payment discrepancies, and remittance information to support timely account reconciliation and accurate customer balances.
- Assist with preparation of aging reports, collection status updates, and other accounts receivable reporting as requested by management.
- Support internal control requirements by maintaining accurate documentation of billing, collections, and customer account activities.
- Collaborate with the Accounts Receivable Operations Specialist and Manager to identify opportunities for improving billing, collections, customer service, and accounts receivable processes.
- Perform other accounts receivable, billing, collections, and administrative duties as assigned.

## Preferred Qualifications

- 3-5 years of accounts receivable, billing, collections, customer account management, or related accounting experience.
- Experience working with ERP systems, customer billing portals, and Microsoft Excel.
- Understanding of accounts receivable processes, collections practices, and cash application procedures.
- Strong customer service and communication skills.
- Ability to manage multiple priorities while maintaining accuracy and attention to detail.
- Ability to work independently and collaboratively within a team environment.

LSA has been recognized as a top workplace in 2023, 2024 and 2025 by Top Workplaces in the USA and the Philadelphia Inquirer’s Top Workplaces! Please view our profile via the following link: Click Here!

LSA Provides a great benefits package to full-time employees. We offer Medical, Dental, Vision, 401k with partial match, and other employer covered benefits. Reach out to set up an interview and learn more!

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Stefan Suchanec at 800.305.9673

Founded in 1991 by Laura K.T. Schriver, LSA offers a full range of premier language-based services.  With over 200 employees and a network of more than 3,000 Independently Contracted global Linguists, LSA fulfills the multicultural communication needs of more than 2,000 clients worldwide, in over 230 languages, across virtually every industry segment.  LSA is conveniently located in Horsham, minutes from the PA Turnpike, in a business center with ample free parking and beautiful landscaping.  LSA offers a competitive benefits package with a generous 401k match for qualifying employees.  For more information on LSA, please visit www.lsa.inc

LSA is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.  EEO IS THE LAW

## About Language Services Associates, Inc.

## Company Overview
- **One-liner**: Language Services Associates (LSA) is a global language services provider offering interpretation, translation, and AI-powered communication solutions to help businesses and individuals overcome language barriers.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: Horsham, Pennsylvania, United States
- **Founded**: 1991
- **Founders**: Laura K.T. Schriver

## Core Business
- **Primary industry/industries**: Translation and Localization, Language Services
- **Target customers**: B2B – enterprises, healthcare organizations, government agencies, financial institutions, travel companies, and any organization needing multilingual communication support.
- **Mission or purpose statement**: “To interpret and translate the world by providing industry leading linguists, state-of-the-art technology, and elite customer service.” LSA aims to help people and companies survive and thrive in a global environment.

## Products & Services
- **Telephone Interpretation**: On-demand over-the-phone interpretation in hundreds of languages, using proprietary algorithms to connect the best interpreter quickly.
- **Video Remote Interpretation (VRI)**: Face-to-face remote interpretation via video for settings like healthcare, legal, and customer service.
- **Onsite Interpretation**: In-person interpreters for meetings, conferences, legal proceedings, and medical appointments.
- **Translation & Localization**: Written translation of documents, websites, software, and marketing materials, adapted for cultural relevance.
- **Sign Language Interpretation**: ASL and other sign language services, including remote and on-site options.
- **Language Assessments**: Testing and certification of linguists to ensure quality and accuracy.
- **AI Language Services**: Technology-driven solutions including customizable reporting, security interfaces, and future-focused enhancements (AI department dedicated to innovation).

## Market Standing
- **Valuation/Market Cap**: Not publicly available (privately held)
- **Key Metric**: Annual Revenue of $28.9M (latest) and Total Employees of 1,371 (+8.0% YoY)
- **Notable Investors/Partners**: Not publicly available; company remains under founder ownership. No external funding rounds found.
- **Growth Signals**: 8% year-over-year headcount growth; ranked 9th in Philadelphia Inquirer’s Top Workplaces 2025 (midsize companies); named Top Workplaces USA for the third time; workforce distributed across 74 countries; 92,201 LinkedIn followers (up 25.2% yearly).

## Competitive Advantages
- **Technology Leadership**: Proprietary algorithms for interpreter matching, custom reporting, and a dedicated Product Innovation department focused on future enhancements.
- **Security & Compliance**: Meets or exceeds industry and government cybersecurity and data protection standards, critical for healthcare, legal, and government clients.
- **Customization & Flexibility**: Tailors solutions to each client’s budget, industry, and specific needs, offering a value-driven approach.
- **Scale & Reach**: One of the largest U.S.-based interpretation companies with a global linguist network covering 300+ languages and operations in 74 countries.
- **Experience & Stability**: Over three decades in operation (founded 1991), with a track record of serving thousands of clients across virtually every industry.

## Strategic Focus
- **Technology Innovation**: Continued investment in AI, algorithm optimization, and product enhancements to improve speed, accuracy, and client experience.
- **Global Expansion**: Growing interpreter network worldwide and deepening presence in key markets (e.g., Latin America, Africa).
- **Client-Centric Solutions**: Building customized language access programs that deliver measurable ROI for clients, with emphasis on value and support.
- **Workforce Development**: Attracting and retaining top linguists and corporate talent through culture initiatives, remote work, and competitive benefits.

## Why Work Here
- **Culture & Recognition**: Named a Top Workplace USA (3 times) and ranked 9th in Philadelphia Inquirer’s Top Workplaces 2025. Culture built on honesty, transparency, respect, and diversity.
- **Remote & Flexible Work**: Many corporate roles are remote; interpreter positions offer flexible schedules (full-time, part-time, independent contractor).
- **Meaningful Mission**: Employees help non-English speakers access vital services (medical care, banking, travel) and enable global business communication.
- **Benefits**: Competitive pay, health insurance (medical, vision, dental), generous PTO, 401(k) match, employer-paid disability/life insurance, wellness programs, telemedicine, pet insurance, and Employee Assistance Program.
- **Open Communication**: Monthly “Coffee with Coop” events with President Scott Cooper; direct access to senior leadership.
- **Diverse Workforce**: Employees across 74 countries; multilingual not required for corporate roles.
- **Engineering/Product Culture**: Dedicated Product Innovation and QA teams; emphasis on technology-driven solutions and continuous improvement.

## Sources
1. [linkedin.com](https://linkedin.com/company/language-services-associates)
2. [lsa.inc/opportunities](https://lsa.inc/opportunities/)
3. [lsa.inc/about/who-is-lsa](https://lsa.inc/about/who-is-lsa/)
4. [lsa.inc/opportunities/corporate-careers](https://lsa.inc/opportunities/corporate-careers/)
5. [jobs.lever.co/lsaweb](https://jobs.lever.co/lsaweb)

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