--- title: 'Accounts Receivable Representative at Shorr Packaging Corp.' canonical: 'https://feeny.ai/job/accounts-receivable-representative-shorr-packaging-corp-corporate-headquarters-qyq269wwb8pa' type: 'job' last_seen: '2026-09-11' --- # Accounts Receivable Representative at Shorr Packaging Corp. - **Company:** Shorr Packaging Corp. - **Location:** Corporate Headquarters - **Compensation:** $26–$28/hr - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-11 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.gem.com/shorr-careers/am9icG9zdDppA_s_jGPY1uJcScip7qVP ## Job description The Accounts Receivable Representative is responsible for the integrity of accounts receivable balances for an assigned portfolio of customer accounts. AR Reps will monitor the status of all open invoices, credits, adjustments and unapplied cash on account and preparing reconciliations and providing research and analysis when required. AR Reps will make collections efforts on all invoices past due, facilitated through relationships established with customer contacts and internal sales teams. Responsibilities will expand to billing, cash application, and consultation on customer credit decisions. ## Responsibilities - Review and monitor existing assigned accounts for collection efforts. - Collect customer payments in accordance with payment terms. - Provide timely follow-up on payment arrangements. - Review, report and place collection calls on delinquent accounts. - Correspond with customers through calls, mail and email as necessary to encourage payment of delinquent accounts and for other customer account maintenance needs. - Research customer claims for invoice short-payment and deductions and assist with resolution in coordination with internal customer service teams. - Identify issues attributing to account delinquency and discuss them with management. - Answer accounts receivable inquiries and follow-up as necessary. - Effectively and clearly communicate verbally and in writing with both internal customer service and sales teams and external customer contacts regarding status of customer accounts. - Record customer payments by recording cash, checks and credit card transactions to appropriate accounts. - Monitor existing customer accounts and pending orders for credit worthiness. - Assist with the setup of new customer accounts - Other duties may be assigned. ## Requirements - High School Degree or equivalent required - Minimum of 3 years of Accounts Receivable experience required - Microsoft Office with emphasis on Outlook, Word, and Excel required ## About Shorr Packaging Corp. ## Company Overview - **One-liner**: Shorr Packaging Corp. is an employee-owned, industry-leading distributor of packaging products, equipment, and supply chain services. - **Entity Type**: Private (Employee-Owned via ESOP) - **Headquarters**: Aurora, Illinois, United States - **Founded**: 1922 - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Packaging and Containers Manufacturing, Supply Chain Logistics - **Target customers**: B2B (Enterprise, SMB); serves businesses with complex packaging and logistics needs across manufacturing, distribution, and retail - **Mission or purpose statement**: "Listen to the customer." The company culture is built on employee ownership, collaboration, and innovation, with a focus on shared growth [shorr.com](https://www.shorr.com/about/about-us/) ## Products & Services - **Packaging Products & Supplies**: A comprehensive portfolio including corrugated products, tapes and adhesives, stretch films, shrink wrap, flexible and protective packaging, pallet unitization, and carton closure solutions [shorr.com](https://www.shorr.com/about/about-us/) - **Packaging Equipment**: Sales, installation, and repair of equipment like pallet wrappers, case formers, case sealers, shrink wrappers, bagging and strapping machines. All service technicians are factory-certified [shorr.com](https://www.shorr.com/about/about-us/) - **Strategic Supply Chain Solutions**: Suite of services including the proprietary Shorr Total Approach to Managed Packaging (STAMP) program, national packaging programs, inventory management, and process optimization [shorr.com](https://www.shorr.com/about/about-us/) - **Custom Design & Development**: Custom packaging and shipping kits, carton design, product prototyping, damage reduction analysis, and DIM weight optimization [shorr.com](https://www.shorr.com/about/about-us/) - **Contract Packaging (Co-Pack/Kitting)**: Kitting and assembly services supported by a coast-to-coast network of warehouses [shorr.com](https://www.shorr.com/about/about-us/) ## Market Standing - **Valuation/Market Cap**: Not publicly available (Private company) - **Key Metric**: Annual Revenue estimated at **$250M**; employs approximately **420 people** [linkedin.com](https://linkedin.com/company/shorr-packaging) - **Notable Investors/Partners**: Employee-owned via an ESOP for nearly 40 years. Represents the best-known packaging product manufacturers and brands in the industry. Awarded the 2026 ESOP Company of the Year by the Illinois Chapter of The ESOP Association [shorr.com](https://www.shorr.com/about/about-us/) - **Growth Signals**: 100+ years in business; 650+ employee-owners (per careers page — may vary from LinkedIn estimate); 9 locations nationwide; 3,000+ training courses available to employees; operates as a top independent packaging distributor in the U.S. [shorr.com](https://www.shorr.com/about/careers/) ## Competitive Advantages - **Deep Industry Experience**: Founded in 1922, Shorr has over a century of market presence and relationships with leading packaging manufacturers. - **Employee Ownership (ESOP)**: Unique structure where employees are also owners, fostering a strong culture of ownership, collaboration, and long-term thinking. This is a key differentiator for attracting talent [shorr.com](https://www.shorr.com/about/careers/). - **National Scale with Local Support**: Well-stocked warehouses and facilities across the U.S. allow for nationwide reach with local service. - **Full-Service Ecosystem**: Covers the entire packaging value chain — from supplies and equipment to custom design, managed programs, and repair services. ## Strategic Focus - **Supply Chain Optimization**: Heavily focused on helping large, complex organizations manage and control packaging processes through analytical programs like STAMP [shorr.com](https://www.shorr.com/about/about-us/). - **Employee Development and Retention**: Emphasizes a strong internal culture of learning and growth with over 3,000 training courses, mentoring, and job shadowing to attract and retain talent [shorr.com](https://www.shorr.com/about/culture/). - **Operational Excellence**: Continued investment in automation, process improvement, and certified service capabilities to drive efficiency for clients. ## Why Work Here - **Culture**: The culture is centered on the "OWN IT" values — ownership, collaboration, and collective spirit. Employees are referred to as "employee-owners," creating a sense of shared success [shorr.com](https://www.shorr.com/about/culture/) - **Remote/Hybrid/Office Policy**: Not explicitly stated, but job postings include warehouse, field, and corporate positions suggesting a mix of on-site and field-based roles [shorr.com](https://www.shorr.com/about/careers/) - **Notable Perks**: Employee Stock Ownership Plan (ESOP) which rewards employees annually; competitive compensation and benefits; 3,000+ training courses; mentorship and job shadowing programs; performance evaluation growth plans [shorr.com](https://www.shorr.com/about/careers/what-it-means-to-be-an-employee-owner/) - **Engineering Culture**: For technical roles, the company has a CIO and a professional service team of certified technicians, process engineers, and equipment specialists. Focus is on practical, hands-on problem-solving in a stable, established company [shorr.com](https://www.shorr.com/about/about-us/) ## Sources 1. [shorr.com - Careers](https://www.shorr.com/about/careers/) 2. [shorr.com - About Us](https://www.shorr.com/about/about-us/) 3. [shorr.com - Company Culture](https://www.shorr.com/about/culture/) 4. [shorr.com - What It Means to Be an Employee-Owner](https://www.shorr.com/about/careers/what-it-means-to-be-an-employee-owner/) 5. [linkedin.com - Shorr Packaging Corp](https://linkedin.com/company/shorr-packaging) ## Other roles at Shorr Packaging Corp. - [Maintenance Technician](https://feeny.ai/job/maintenance-technician-shorr-packaging-corp-atlanta-pg4c26e2bnt9) — Atlanta, GA - [Warehouse Supervisor - 2nd Shift](https://feeny.ai/job/warehouse-supervisor-2nd-shift-shorr-packaging-corp-west-chicago-b8v91faymec1) — West Chicago, IL - [Customer Support Rep I](https://feeny.ai/job/customer-support-rep-i-shorr-packaging-corp-indianapolis-6jxw9qqx6npe) — Indianapolis, IN - [3PL Warehouse Coordinator](https://feeny.ai/job/3pl-warehouse-coordinator-shorr-packaging-corp-corporate-headquarters-g0gn4d2y4fnr) — Corporate Headquarters - [Project Manager - Supply Chain](https://feeny.ai/job/project-manager-supply-chain-shorr-packaging-corp-corporate-headquarters-7egjx7jpq8a6) — Corporate Headquarters - [Continuous Improvement Engineer III](https://feeny.ai/job/continuous-improvement-engineer-iii-shorr-packaging-corp-aurora-zyqp913g86v1) — Aurora, IL - [Customer Support Manager](https://feeny.ai/job/customer-support-manager-shorr-packaging-corp-atlanta-wrhs0538mry2) — Atlanta, GA - [Warehouse Coordinator](https://feeny.ai/job/warehouse-coordinator-shorr-packaging-corp-aurora-cby5whm2mam0) — Aurora, IL - [Warehouse Operator - Forklift](https://feeny.ai/job/warehouse-operator-forklift-shorr-packaging-corp-mesa-smm33mabaxt9) — Mesa, AZ - [Inventory Control Coordinator](https://feeny.ai/job/inventory-control-coordinator-shorr-packaging-corp-mesa-6z12s5xgvmps) — Mesa, AZ