--- title: 'Ad Operations Coordinator at Fetch' canonical: 'https://feeny.ai/job/ad-operations-coordinator-fetch-united-states-ag277tb50ma0' type: 'job' last_seen: '2026-11-02' --- # Ad Operations Coordinator at Fetch - **Company:** Fetch - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-11-02 - **Apply:** https://jobs.gem.com/fetch/am9icG9zdDrOJMOuNi-iqOR-IBmiibQe ## Job description About the Role: As Fetch continues to expand its growing partner base, the Ad Operations team plays a critical role in ensuring brands are onboarded, executed, and scaled seamlessly within the Fetch app. Millions of shoppers rely on Fetch to earn rewards every day, and the quality of our campaign operations directly impacts shopper trust, partner performance, and platform scalability. As an Ad Operations Coordinator, you operate at the intersection of partners, technology, and operations. You are responsible for how brands come to life in the app—from campaign configuration and product catalogs to point attribution and redemption logic. This role is ideal for someone who thrives in fast‑moving environments, collaborating cross-functionally, takes ownership of complex workflows, and wants to build a deep understanding of how a scaled marketplace product works from both a business and technical perspective. The Ad Operations team is the connective tissue that keeps Fetch running smoothly. In this role, you’ll gain deep exposure to how a scaled consumer app, partner ecosystem, and operational engine work together—while making a real impact on how millions of users save money every day. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: - Own end‑to‑end execution of brand campaigns, ensuring accuracy, timeliness, and adherence to Fetch standards - Configure campaigns, partner assets, and product catalogs to ensure a seamless user experience - Manage multiple concurrent workstreams, balancing priorities across internal teams and client timelines - Partner closely with Account Managers to support client goals and optimize campaign performance - Translate promotion specifications into clear, actionable inputs for technical and operational teams - Track progress against milestones and deadlines, proactively communicating risks, blockers, and updates - Identify opportunities to improve processes, tooling, and documentation as Fetch scales - Experiment with AI tools, automation, and new workflows to improve efficiency, accuracy, and scalability of Ad Operations processes - Act as a subject‑matter expert on “How Fetch Works,” advising internal teams on the best solutions for partner and product initiatives - Contribute to cross‑functional projects that enhance partner experience, user experience, and internal efficiency Minimum Requirements: - Bachelor’s degree or equivalent practical experience - 1+ years of experience in operations, client support, project coordination, or a related role - Strong proficiency in Excel or Google Sheets, including comfort working with large datasets - Excellent written, verbal, and time‑management skills - Ability to work effectively in a fast‑paced, scaling environment Preferred Requirements: - Experience supporting client‑facing teams or managing external deliverables - Experience translating business requirements into technical or operational inputs - Familiarity with marketplace, ad tech, promotions, or consumer app environments - Experience in identifying and improving operational processes - Experience using AI tools, automation, or scripting to streamline workflows, improve accuracy, or reduce manual effort Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $58,000 - $64,000. Discover our benefits and how our employees live rewarded at https://fetch.com/careers. ## About Fetch ## Company Overview - **One-liner**: Fetch is a rewards app and outcomes-based advertising platform that gives users points for everyday shopping, dining, and gaming activities, redeemable for gift cards and other rewards. - **Entity Type**: Private (Series E) - **Headquarters**: Madison, Wisconsin, United States - **Founded**: 2013 - **Founders**: Wes Schroll ## Core Business - **Primary industry/industries**: Consumer rewards, digital advertising, mobile apps, data analytics - **Target customers**: B2C (consumers via the Fetch app) and B2B (brands and retailers via its outcomes-based advertising platform) - **Mission or purpose statement**: To create the rewards destination for everyone, turning everyday moments into opportunities for consumers to earn something back while helping brands acquire and retain lifelong consumers. ## Products & Services - **Fetch Rewards App (Consumer)**: A mobile app that awards users "Fetch Points" for submitting receipts from any retailer, as well as for dining out, playing games, and other daily activities. Points can be redeemed for free gift cards to popular retailers, restaurants, and charities. The app personalizes offers and becomes more rewarding the more it's used. - **Fetch for Business (Advertising Platform)**: An outcomes-based advertising platform that gives brands SKU-level visibility into over $212 billion in annual gross merchandise value. It helps brands target shoppers with purchase-based offers, drive incremental sales, and build lasting brand loyalty through a non-disruptive, reward-based ad model. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Over $855.3 million in total funding across 13 rounds; annual revenue estimated at $102 million [linkedin.com](https://linkedin.com/company/fetch-rewards) - **Notable Investors/Partners**: Not explicitly listed in search results, but the company has raised significant capital (Series E stage) from venture capital firms. - **Growth Signals**: Employs 792 people (with a -5.6% YoY change) [linkedin.com](https://linkedin.com/company/fetch-rewards); processes over 13 million receipts daily; has visibility into $212 billion in annual GMV; named one of America’s Best Startup Employers by Forbes for two consecutive years [fetch.com](https://fetch.com/careers/jobs); has offices or coworking spaces in Madison, Chicago, Birmingham, Boston, New York, and Mexico City. ## Competitive Advantages - **Massive, proprietary data set**: Fetch possesses the largest retail-agnostic, SKU-level view of household spending, giving it unique consumer insights that power its advertising platform. - **Mutually beneficial model**: Unlike disruptive ads, Fetch’s model creates a win-win where consumers get rewards and brands get measurable, outcomes-based results. - **Scale and adoption**: With millions of active users and over 13 million receipts submitted daily, Fetch has a large, engaged user base that is difficult for competitors to replicate. - **Third-party validated measurement**: The platform’s effectiveness is rigorously measured and validated by industry-leading third parties, building trust with brand partners. ## Strategic Focus - **Continued platform expansion**: The company is focused on growing its rewards ecosystem beyond just receipt scanning, including dining, gaming, and other daily moments. - **Deepening advertising capabilities**: Fetch is investing in its outcomes-based ad platform to help brands acquire and retain consumers more effectively. - **AI and data science**: The company is actively hiring for roles like Staff Product Designer, AI Labs and Senior Data Scientist, indicating a focus on leveraging AI to enhance personalization and product innovation [fetch.com](https://fetch.com/careers/jobs). - **International and talent growth**: With offices in Mexico City and remote roles, Fetch is expanding its geographic footprint and talent base. ## Why Work Here - **Culture and recognition**: Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, with a people-first culture rooted in trust, accountability, and innovation [fetch.com](https://fetch.com/careers/jobs). - **Generous compensation and benefits**: - **Equity**: All employees receive Restricted Stock Units (RSUs), giving them a stake in the company’s success [fetch.com](https://fetch.com/careers/faq). - **401(k)**: 100% match on the first 4% of contributions [fetch.com](https://fetch.com/careers). - **Parental Leave**: 20 weeks for primary caregivers, 14 weeks for secondary caregivers, plus a $2,000 stipend [fetch.com](https://fetch.com/careers). - **Education**: $10,000+ per year in education reimbursement for job-related courses or programs [fetch.com](https://fetch.com/careers). - **Family Planning**: Support for egg retrieval, adoption, IVF, and surrogacy through partner Carrot, with a $10k lifetime stipend [fetch.com](https://fetch.com/careers). - **Health & Wellness**: Medical, Dental, Vision (with perks like teeth whitening and laser eye surgery discounts), HSA with employer contributions, wellness coach, nutrition counseling, and Gympass membership [fetch.com](https://fetch.com/careers/faq). - **Time Off**: Flexible PTO, 9 paid holidays, plus a year-end week-long break [fetch.com](https://fetch.com/careers). - **Pet Insurance**: Fully covered for the first pet, and bereavement leave includes furry family members [fetch.com](https://fetch.com/careers/faq). - **Flexible work environment**: Most roles offer a "Remote Flexible Environment," with offices in Madison, Chicago, Birmingham, Boston, New York, and Mexico City for in-person collaboration [fetch.com](https://fetch.com/careers/faq). - **Early career programs**: Offers a 12-week Tech Internship and a 12-week Tech Apprenticeship program for those starting their careers in software engineering or data [fetch.com](https://fetch.com/careers/faq). - **Hiring process**: Typically includes an application review, a take-home exercise, a phone interview, and a panel interview [fetch.com](https://fetch.com/careers/faq). ## Sources 1. [fetch.com - Careers Page](https://fetch.com/careers) 2. [fetch.com - Careers FAQ](https://fetch.com/careers/faq) 3. [fetch.com - About Us](https://business.fetch.com/about-us) 4. [fetch.com - Open Positions](https://fetch.com/careers/jobs) 5. [linkedin.com - Fetch Company Page](https://linkedin.com/company/fetch-rewards) ## Other roles at Fetch - [Senior Director, Marketing Intelligence](https://feeny.ai/job/senior-director-marketing-intelligence-fetch-united-states-0dzb6851e891) — United States - [General Manager, Agencies](https://feeny.ai/job/general-manager-agencies-fetch-united-states-5sqed81jp6kv) — United States - [Senior Manager, PR & Communications](https://feeny.ai/job/senior-manager-pr-communications-fetch-united-states-d8b7wr2ycyhg) — United States - [Senior ML Operations Engineer II - Ads Platform](https://feeny.ai/job/senior-ml-operations-engineer-ii-ads-platform-fetch-united-states-b4mtpemjn1rd) — United States - [Staff Software Engineer, Audiences](https://feeny.ai/job/staff-software-engineer-audiences-fetch-united-states-59ejs48k5f8w) — United States - [Staff Data Scientist - Data Products](https://feeny.ai/job/staff-data-scientist-data-products-fetch-canada-tccetz5pt8z1) — Canada - [Senior Data Scientist II - Core & Agentic Automation](https://feeny.ai/job/senior-data-scientist-ii-core-agentic-automation-fetch-canada-mkrty2nw31pf) — Canada - [Software Engineer II, Data Platform](https://feeny.ai/job/software-engineer-ii-data-platform-fetch-united-states-h66j1pa76nsq) — United States - [Senior Data Scientist I - Core](https://feeny.ai/job/senior-data-scientist-i-core-fetch-canada-2ggjyk6qetdb) — Canada - [Senior Data Scientist I - Growth & Engagement](https://feeny.ai/job/senior-data-scientist-i-growth-engagement-fetch-canada-4xcjaa8jfa9c) — Canada