--- title: 'Ad Operations Support Contractor at GreenLight Workforce Solutions Inc' canonical: 'https://feeny.ai/job/ad-operations-support-contractor-greenlight-workforce-solutions-inc-tokyo-bcs61x8xqrvh' type: 'job' last_seen: '2026-10-17' --- # Ad Operations Support Contractor at GreenLight Workforce Solutions Inc - **Company:** GreenLight Workforce Solutions Inc - **Location:** Tokyo, Japan - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-16 - **Last confirmed live:** 2026-10-17 - **Apply:** https://jobs.ashbyhq.com/greenlight-workforce-solutions/a04a129e-ad3c-40f2-b7f3-2e970d41b2b2 ## Job description ChatGPT Ads Japan Location: Tokyo, Japan Engagement: Contractor Work arrangement: Hybrid, with three days per week at the Tokyo Midtown office ## About the Role OpenAI is looking for a contractor to support ad operations for ChatGPT Ads in Japan. The primary focus of this role is responding to inquiries from advertising agencies and coordinating with relevant teams at our US headquarters to resolve issues and provide clear, timely updates. ## Key Responsibilities - Support agency inquiries related to ad review appeals and requests for re-review. - Investigate invoice-related questions and coordinate with relevant teams to clarify billing issues. - Gather information on technical issues in Ads Manager and coordinate troubleshooting and resolution. - Work with US-based teams to check progress, clarify next steps, and communicate updates to agencies. - Track inquiries and follow up through resolution. ## What We Are Looking For - Experience in campaign management, ad operations, or supporting advertising agencies. - Strong communication skills in Japanese and the ability to explain issues and next steps clearly. - Attention to detail and the ability to manage multiple inquiries and follow-ups. - A collaborative approach to problem-solving across teams. - Ability to review and communicate information in English with support from AI tools. English Communication This role involves written communication with US-based teams. You do not need to write fluent English from scratch. You should be comfortable using AI tools to help draft messages, understand responses, and verify that the content accurately reflects the issue and intended message. ## About GreenLight Workforce Solutions Inc ## Company Overview - **One-liner**: GreenLight.ai is an AI-powered Freelancer Management System (FMS) that helps businesses compliantly hire, manage, and pay freelancers and contractors globally. - **Entity Type**: Private (Pre-Seed stage) - **Headquarters**: Palo Alto, California, United States - **Founded**: 2018 - **Founders**: Jason Posel, Spencer Greene ## Core Business - **Primary industries**: Human Resources, Artificial Intelligence, Software, InsurTech - **Target customers**: B2B – enterprises, staffing firms, talent marketplaces, and companies managing contingent workforces - **Mission / purpose**: “Making it easy to hire, organize, and pay contractors – anywhere.” ## Products & Services - **Global Workforce Management System**: A single platform for onboarding, time tracking, billing, and reporting across more than 25 countries. - **AI-Powered Worker Classification**: An AI engine that determines correct worker classification to mitigate misclassification risk. - **Global Workforce Payments & Benefits**: Handles payroll and benefits for freelancers and contractors worldwide. - **Regulatory & Tax Compliance**: Automates identity verification, background checks, and compliance with local tax and employment laws. - **Automation & Analytics**: Automates paperwork and provides workforce analytics to stakeholders. - **World‑Class API Integrations**: APIs that connect the platform with existing HR, payroll, and marketplace tools. - **White‑Label & Embedded Solutions**: Custom configurations for staffing firms and marketplaces to offer the platform under their own brand. ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: Funding – Closed an undisclosed Pre-Seed round on March 31, 2020. - **Notable Investors / Partners**: Matt Mickiewicz, Blackhorn Ventures - **Growth Signals**: Headcount estimated at 11–50 employees; active hiring for remote and hybrid roles across the US and UK; offers an API‑first approach to embed compliance and payments into client systems. ## Competitive Advantages - Combines EOR (Employer of Record), AOR (Agent of Record), and worker classification into one integrated FMS platform. - Proprietary AI‑driven classification engine reduces legal risk for companies using freelancers and contractors. - Built with top employment law and compliance experts, enabling clients to scale quickly without expanding their back office. ## Strategic Focus - Deepening global coverage (currently 25+ countries) and expanding white‑label/embedded offerings for talent marketplaces and staffing firms. - Using AI and automation to further streamline contractor onboarding, compliance, and payment workflows. - Prioritizing API integrations to embed compliance into customers’ existing tech stacks. ## Why Work Here - **Work policy**: Offers remote, hybrid, and in‑office options; offices in Southport, FL (USA) and the United Kingdom. - **Engineering culture**: Currently hiring a Full‑Stack AI Engineer / Workflow Automation Lead, indicating a focus on AI and automation. - **Perks**: Not publicly described, but as an early‑stage VC‑backed startup, likely offers equity, flexible work, and direct impact on product direction. ## Sources 1. [greenlight.ai](https://www.greenlight.ai/) 2. [greenlight.ai/careers](https://www.greenlight.ai/careers/) 3. [Built In – GreenLight Workforce Solutions Inc.](https://builtin.com/company/greenlight-workforce-solutions-inc) 4. [Crunchbase – GreenLight Workforce Solutions](https://www.crunchbase.com/organization/greenlight-workforce-solutions) 5. 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