---
title: 'Administrative Assistant at Empower Brands'
canonical: 'https://feeny.ai/job/administrative-assistant-empower-brands-marietta-0z87y5wbaxs8'
type: 'job'
last_seen: '2026-10-21'
---

# Administrative Assistant at Empower Brands

- **Company:** Empower Brands
- **Location:** Marietta, GA
- **Posted:** 2026-10-01
- **Last confirmed live:** 2026-10-21
- **Apply:** https://job-boards.greenhouse.io/empowerbrands/jobs/5441651008

## Job description

Position Summary

At JAN-PRO of Atlanta, we're looking for a highly organized, customer-focused Administrative Assistant to help keep our office running efficiently while supporting our operations across the Atlanta, Alabama, Oklahoma City, and Kansas City markets.

This role provides critical administrative support across multiple departments while helping ensure our office, customers, and Certified Business Owners (CBOs) receive exceptional service every day.

Core Responsibilities

As an Administrative Assistant, you will:

- Serve as the first point of contact for customers, Certified Business Owners (CBOs), vendors, and visitors, creating a professional and welcoming experience.

- Provide administrative support to multiple departments while helping coordinate day-to-day office operations across several markets.

- Communicate confidently and professionally over the phone, through email, and in person with both internal and external partners.

- Manage multiple priorities simultaneously while maintaining accuracy, organization, and attention to detail.

- Maintain records, process documentation, and support operational workflows to ensure information remains accurate and up to date.

- Utilize technology and business systems to manage data, prepare documents, and support daily operations.

- Build positive working relationships through exceptional customer service, proactive communication, and strong follow-through.

Required Qualifications

- High school diploma or equivalent required.

- 2+ years of experience in an administrative assistant, office support, receptionist, customer service, or similar role.

- Excellent verbal and written communication skills with a professional, friendly, and confident phone presence.

- Comfortable answering a high volume of incoming phone calls and delivering exceptional customer service.

- Strong organizational and time-management skills with the ability to prioritize multiple tasks throughout the day.

- Ability to multitask in a fast-paced environment while maintaining a high level of accuracy and attention to detail.

- Proficient with Microsoft Outlook, Word, Excel, and web-based business systems.

- Strong data entry skills with a high level of accuracy.

- Ability to learn new software and technology quickly.

- Dependable, self-motivated, and able to work independently while collaborating with multiple teams.

- Professional, customer-first attitude with strong follow-through and problem-solving skills.

## Preferred Qualifications

- Experience supporting multiple departments or locations.

- Experience working in a service-based, franchise, facilities management, commercial cleaning, or other field service environment.

- Experience with business software such as Sage, Zuper, MasterView, CRM, ERP, or similar systems.

## What You'll Bring

- Outstanding customer service skills and a genuine desire to help others.

- Excellent phone etiquette and interpersonal communication skills.

- Strong attention to detail and organizational abilities.

- The ability to balance recurring administrative work with changing daily priorities.

- Confidence working with technology, learning new systems, and maintaining accurate records.

- A proactive mindset and willingness to jump in wherever needed to support the team.

## WHO WE ARE:

Empower Brands is a leading franchise organization encompassing ten industry-leading brands across residential and commercial services: Archadeck Outdoor Living, Bumble Roofing, Canopy Lawn Care, Conserva Irrigation, FRSTeam, JAN-PRO, Koala Insulation, Outdoor Lighting Perspectives (OLP), Superior Fence and Rail, and Wallaby Windows. Empower is dedicated to providing its customers with the highest quality products and services in the home and commercial services industries while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit [EmpowerFranchising.com](https://empowerfranchising.com/).

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time.

## About Empower Brands

## Company Overview
- **One-liner**: Empower Brands is a franchise platform that owns and supports a portfolio of industry-leading commercial and residential service brands across North America.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Glen Allen, Virginia, United States
- **Founded**: 2022 (formed through the merger of Lynx Franchising and Outdoor Living Brands; individual brand histories date back to 1980)
- **Founders**: Not publicly listed; leadership team includes CEO Scott Zide

## Core Business
- **Primary industry**: Franchise management / Consumer Services (commercial and residential services)
- **Target customers**: Franchisees (B2B) – entrepreneurs and investors looking to operate a franchise; end customers are homeowners and businesses needing restoration, cleaning, outdoor living, and home improvement services.
- **Mission statement**: “To grow world-class brands by unleashing unwavering determination, devotion, and achievement.” [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/)

## Products & Services
Empower Brands does not sell a single product but operates a portfolio of ten franchise brands, each offering specific services:

- **Archadeck Outdoor Living** – Design and build custom outdoor living structures (decks, patios, pergolas).
- **Bumble Roofing** – Residential and commercial roofing services.
- **Canopy Lawn Care** – Lawn care and landscaping services.
- **Conserva Irrigation** – Smart irrigation systems and water conservation services.
- **FRSTeam** – Fire, water, and disaster restoration services.
- **JAN-Pro** – Commercial cleaning and janitorial services.
- **Koala Insulation** – Home insulation services.
- **Outdoor Lighting Perspectives** – Custom outdoor lighting design and installation.
- **Superior Fence and Rail** – Fence and railing installation for residential and commercial properties.
- **Wallaby Windows** – Window replacement and installation.

All brands operate under a franchise model where Empower provides support, systems, and processes to franchisees.

## Market Standing
- **Valuation**: Not publicly disclosed (private company)
- **Key Metric**: Total system-wide sales of **$1.6 billion** in fiscal year 2025 (as of September 30, 2025) [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/)
- **Notable Investors/Partners**: MidOcean Partners (acquired Lynx Franchising in 2020) [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/)
- **Growth Signals**:
  - Acquired Canopy Lawn Care, Koala Insulation, and Wallaby Windows in 2023 [LinkedIn](https://www.linkedin.com/company/empower-franchising)
  - Headcount grew 6.7% year-over-year to 125 employees [LinkedIn](https://www.linkedin.com/company/empower-franchising)
  - Active job postings increased 109.1% year-over-year (23 open positions) [LinkedIn](https://www.linkedin.com/company/empower-franchising)

## Competitive Advantages
- **Portfolio diversification**: Operates ten distinct brands across residential and commercial services, reducing reliance on a single market segment.
- **Proven franchise systems**: Each brand brings decades of operational experience (e.g., FRSTeam founded 1988, Archadeck founded 1980) with established processes for franchisee success.
- **Cross-promotion and co-selling**: Ability to introduce clients to multiple services across brands (e.g., a customer of Outdoor Lighting Perspectives can be offered Conserva Irrigation or Wallaby Windows) [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/)
- **Franchisee-first mindset**: Dedicated support teams focused on helping franchisees grow from day one to exit.

## Strategic Focus
- **Foster organic growth**: Drive same-store sales growth with existing franchisees.
- **Expand footprint**: Recruit new franchisees to broaden geographic reach.
- **Acquire additional brands**: Continue adding new brands to the portfolio through acquisition and incubation.
- **Enhance support**: Improve systems, processes, and teams to better serve franchisees [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/)

## Why Work Here
- **Culture**: People-first environment built on five core values: People-First, Creators, Genuine, Go-Getters, and Principled. Emphasis on empathy, integrity, and fun [empowerfranchising.com/careers/](https://empowerfranchising.com/careers/)
- **Benefits**: Health insurance, 401k match, company-provided disability, generous time off, tuition reimbursement, leadership training, and lunch-and-learns [empowerfranchising.com/careers/](https://empowerfranchising.com/careers/)
- **Work environment**: Office-based in Glen Allen, VA (no explicit remote/hybrid policy mentioned, but LinkedIn shows headquarters location). The team of 125 fosters a collaborative, franchisee-focused atmosphere.
- **Growth opportunities**: Company is actively growing (headcount up 6.7% YoY, job postings up 109% YoY), offering roles in operations, finance, marketing, IT, HR, and more. Continued learning is supported through conferences and professional development [empowerfranchising.com/careers/](https://empowerfranchising.com/careers/)
- **Leadership**: Experienced executive team with over a century of combined franchise experience [empowerfranchising.com/our-team/](https://empowerfranchising.com/our-team/)

## Sources
1. [empowerfranchising.com/careers/](https://empowerfranchising.com/careers/)
2. [empowerfranchising.com](https://empowerfranchising.com/)
3. [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/)
4. [LinkedIn](https://www.linkedin.com/company/empower-franchising)
5. [empowerfranchising.com/our-team/](https://empowerfranchising.com/our-team/)

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