--- title: 'Adoption Strategist - LATAM at ElevenLabs' canonical: 'https://feeny.ai/job/adoption-strategist-latam-elevenlabs-argentina-jjwnqwd3pv6w' type: 'job' last_seen: '2026-10-16' --- # Adoption Strategist - LATAM at ElevenLabs - **Company:** [ElevenLabs](https://feeny.ai/companies/elevenlabs) - **Location:** Argentina - **Employment:** full-time - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-16 - **Apply:** https://jobs.ashbyhq.com/elevenlabs/d7df0937-d88a-4cd1-8d7a-a38f176910d6 ## Job description ## About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. ## How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. ## What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ## About the role This is a brand new Adoption Strategist role sitting at the intersection of adoption, enablement, scaled programs, and product expertise so we expect the scope to evolve and want someone excited to build as it does. You'll design and run the programs - onboarding tracks, lifecycle campaigns, workshops, adoption playbooks - that drive corporate and mid-market customers to activate their core use case and expand into new ones. Everything you build has to scale across a high-volume book, not be custom to one account. You'll need deep product fluency - enough to be the most credible voice in the room on how to use the product well - without ever owning an account or its technical implementation directly. This is a builder role for someone extremely analytical, comfortable running live enablement at scale, and already advanced with AI tools to automate the systems behind it. Since this is a new role, we expect the scope to evolve over time - being adaptable and excited to build is a core part of being successful here. Focus areas include, but aren't limited to: - Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices, and get them to time-to-value quickly on their core use case - Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're a product expert on our existing product and you're constantly the first to learn new products coming to market - Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption - Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region - Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases - Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Solutions Engineering, GTM, Customer Experience, Product Marketing and Engineering) - Partner with leadership on high-impact initiatives that support the local GTM team and global results ## Requirements - 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role- at an AI-native or highly technical company with a large, low-touch book - Experience with voice AI, TTS, conversational AI, or developer-facing products - A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more - You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work - Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy - Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward - Experience managing a high-volume book of business at scale, mid-market or commercial segment - Language Requirements - Must be fluent in Spanish/Portuguese and English Growth Potential We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: - Growth Roles - Regional Adoption Lead - Other teams: Account Management, Digital CX or Deployment Strategist Location This role can be based in Argentina or Brazil We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses. ## About ElevenLabs ## Company Overview - **One-liner**: ElevenLabs is an AI research and product company specializing in ultra-realistic voice synthesis, conversational agents, and creative media generation (speech, music, video). - **Entity Type**: Private – Growth-stage startup - **Headquarters**: New York, USA (with major hubs in London, UK and Warsaw, Poland) - **Founded**: 2022 - **Founders**: Piotr Krzysztof Kozak (CEO) and Michał Krzysztof Kozak (CTO) ## Core Business - **Primary industries**: Artificial Intelligence, Voice AI, Speech Synthesis, Conversational AI, Creative Media Generation (audio, video, music) - **Target customers**: B2B (enterprises, developers) and B2C (creators, content producers); serves both large enterprises (Disney, Cisco, Salesforce, Nvidia, Meta) and individual users. - **Mission/purpose**: “To make communication and creation with technology seamless” – building foundational voice models and expanding into transcription, music, image and video generation with safety built‑in. ## Products & Services - **[ElevenAgents](https://elevenlabs.io)**: Conversational AI agents that talk, type, and take action across phone, chat, email, and WhatsApp. Includes guardrails, workflow orchestration, analytics, and omnichannel deployment. Used for customer experience and enterprise automation. - **[ElevenCreative](https://elevenlabs.io)**: All‑in‑one creative platform for generating and editing speech, music (Eleven Music), sound effects (SFX), dubbing, images, and video – supporting 70+ languages. Ideal for marketers, podcasters, filmmakers, and audiobook producers. - **[ElevenAPI](https://elevenlabs.io)**: Developer‑facing APIs providing access to foundational models – Text to Speech (multiple tiers: v3, Turbo v2, Flash v2.5, Multilingual v2), Speech to Text (Scribe v2, Scribe v2 Realtime), Music, Dubbing, and Voice Cloning. - **Safety & Impact Program**: Free licenses for accessibility and nonprofits; dedicated safety team with multi‑layered safeguards (moderation, accountability, provenance). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company). - **Key Metric**: **$500M Annual Recurring Revenue (ARR)** as of May 2026 ([elevenlabs.io/about](https://elevenlabs.io/about)). - **Notable Investors/Partners**: Backed by BlackRock, NVIDIA, Jamie Foxx, Eva Longoria. Strategic partners include Twilio, Disney, KPN, Telus Digital, Cisco, Epic Games, Revolut, Meta, Bertelsmann, Deutsche Telekom, Deliveroo, Chess.com, Harvey, Salesforce, and the UK Government. - **Growth Signals**: - Crossed $500M ARR and continues rapid growth. - Headcount growth of +170.6% year‑over‑year (as per LinkedIn job posting trends). - Expanded hubs in New York, London, Warsaw; opening in California adding 173 high‑paying jobs. - Strategic partnerships with governments (UK, Poland) and major IP owners (Hasbro, Stan Lee estate). - Released multiple new models in 2025–2026 (Scribe v2, Music v2, new agent features). ## Competitive Advantages - **Proprietary foundational models**: First human‑like voice model, now the most realistic TTS and ASR, trained on licensed data with full commercial use. - **Multi‑platform reach**: Combines agent, creative, and API products – offering end‑to‑end solutions from voice to video. - **Ultra‑low latency**: 75ms for conversational use cases; rated #1 TTS by independent benchmarks. - **Built‑in safety**: Dedicated safety team with enforcement, provenance, and moderation systems – a core differentiator in AI trust. - **Global distribution**: 30+ countries, 70+ languages, strong enterprise adoption. ## Strategic Focus - **Expanding beyond voice**: Into music, transcription, video, and image generation – becoming a broad AI media platform. - **Enterprise and government**: Deepening relationships with public sector (UK, Poland) and large enterprises (Disney, Cisco, Salesforce). - **Agentic AI**: Scaling ElevenAgents for customer service and automation with strong reliability and compliance guardrails. - **Safety leadership**: Continually investing in misuse prevention and ethical AI deployment. - **Geographic growth**: Opening US hub in California, expanding in Australia/NZ, and growing London HQ. ## Why Work Here - **Culture values**: High ownership, lean teams, rapid experimentation, asynchronous excellence, and “the best idea wins” ethos. Described as “building the best work of their lives” by a team of researchers, engineers, and operators (IOI medalists, ex‑founders). - **Global & remote‑friendly**: Team spans 30+ countries with hubs in NY, London, and Warsaw; remote‑first with intentional asynchronous communication to minimize meetings. - **Growth & impact**: Join at a high‑velocity stage – $500M ARR, 170% headcount growth. Employees work alongside AI leaders and shape the future of human‑technology interaction. - **Perks & offerings**: Competitive compensation, equity, high autonomy, and opportunities to wear many hats. Strong emphasis on continuous growth and learning. - **Ethical focus**: A chance to work on world‑changing AI with built‑in safety – for those who care about responsible innovation. ## Sources 1. [elevenlabs.io](https://elevenlabs.io/) – Main site (products, partners, models) 2. [elevenlabs.io/careers](https://elevenlabs.io/careers) – Careers page (culture, values, global team) 3. [elevenlabs.io/about](https://elevenlabs.io/about) – About page (ARR, investors, history, impact) 4. [linkedin.com/company/elevenlabsio](https://www.linkedin.com/company/elevenlabsio) – LinkedIn (headcount growth, job postings, employee breakdown) 5. 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