--- title: 'Advanced Seller Operation Manager at Back Market' canonical: 'https://feeny.ai/job/advanced-seller-operation-manager-back-market-paris-wwf12c44e9dm' type: 'job' last_seen: '2026-10-23' --- # Advanced Seller Operation Manager at Back Market - **Company:** Back Market - **Location:** Paris, France - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-23 - **Last confirmed live:** 2026-10-23 - **Apply:** https://jobs.ashbyhq.com/backmarket/71957e1b-e3c9-4c13-af12-df350ff1c76c ## Job description Hi, we’re Back Market. We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have. Are you ready to join us? The Seller Success Department’s mission at Back Market is to source great products that our customers want, working with thousands of refurbishers selling on our platform. The Sellers Operations & Intelligence team being the backbone of the Seller Success Department, drives convergence, efficiency, and data-driven insights across all seller channels and geographies. Back Market is looking for an analytical and hands-on team member to join the Sellers Operations & Intelligence team. Reporting to the Lead of Sellers Operations & Intelligence, you will help Seller Success Managers to operate more effectively by improving tools, processes, reporting, and program execution. ## Key Responsibilities - Improve the tools, dashboards, and reporting used by Seller Success Managers to monitor seller performance - Support team routines and workflows by simplifying processes and reducing manual work - Run and optimize seller programs operations, especially our seller incentive programs - Ensure data quality and reporting accuracy for business reviews and decision-making - Partner with Seller Success Manager, Analytics, and Product teams to implement scalable solutions - Identify opportunities to use AI and automation to improve efficiency and insight generation. Required Qualifications - 3 to 5 years of experience in business operations, sales operations, business intelligence, or a similar role. - Strong analytical skills, SQL is a must, and experience with reporting and dashboard tools such as Google Sheets, Omni, Tableau, or Power BI. - Experience supporting commercial or account management teams with processes, tools, or performance tracking. - Interest in AI, automation, and process improvement. - Strong sense of Ownership & positive learning attitude are must-have - Good organization & communication skills, and not afraid of writing structured documents - English is no-brainers (fully professional capability in English). If you’re extra cool and speak more languages, bonus points for you! Please submit your CV in English. Hiring Process 1. Screening Interview - 45min 2. Live case study Hiring Manager - 60min 3. Stakeholder interview - 45min 4. Leadership Interview - 45min 5. Culture Fit Interview - 45min ## WHY SHOULD YOU JOIN US ? ✌🏼 At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like: - A mission driven work environment where your day to day makes an impact on the planet. Seriously. - Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days. - Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training. At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team. ## About Back Market ## Company Overview - **One-liner**: Back Market is the world's largest pure-play premium refurbished tech marketplace, connecting consumers with professionally refurbished devices to fight electronic waste. - **Entity Type**: Private (late-stage; raised over $1 billion from top investors) [backmarket.com](https://www.backmarket.com/en-us/about-us) - **Headquarters**: Paris, France (with seven global offices) [backmarket.com](https://www.backmarket.com/en-us/careers/home) - **Founded**: 2014 [backmarket.com](https://www.backmarket.com/en-us/about-us) - **Founders**: Thibaud Hug de Larauze, Clément Petit, Quentin Le Brouster, Vianney Vaute [backmarket.com](https://www.backmarket.com/en-us/about-us) ## Core Business - Online marketplace for refurbished consumer electronics (smartphones, laptops, tablets, gaming consoles, etc.). - Target customers: B2C (individuals) and B2B/partnerships (e.g., PlayStation, Visible by Verizon, Google) [backmarket.com](https://www.backmarket.com/en-us/about-us) - **Mission**: To make refurbished tech the mainstream choice by extending the life of devices and challenging today’s throwaway culture [backmarket.com](https://www.backmarket.com/en-us/about-us) ## Products & Services - **Refurbished Device Marketplace**: Platform where certified refurbishers sell smartphones, laptops, tablets, headphones, and other electronics, each backed by the Back Market Promise (inspection and warranty). - **Back Market Promise**: Guarantee covering device quality, functionality, and a minimum warranty for buyers. - **Express Replacement**: Ship-first service for faster device swaps [backmarket.com](https://www.backmarket.com/en-us/about-us) - **Partnership Programs**: Collaborations with brands like Google (ChromeOS Flex USB pilot) and iFixit [backmarket.com](https://www.backmarket.com/en-us/about-us) ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company). - **Key Metric**: Total funding > $1 billion (since 2014) [backmarket.com](https://www.backmarket.com/en-us/about-us). Reached profitability in 2024 (announced in press release) [backmarket.com](https://www.backmarket.com/en-us/about-us) - **Notable Investors**: Not named individually in provided sources, but described as “top investors around the world” [backmarket.com](https://www.backmarket.com/en-us/about-us) - **Growth Signals**: Launched “Express Replacement”; partnered with Playstation, Visible by Verizon, Google, and iFixit; became a certified B-Corp; global expansion with seven offices; declared “war on fast tech” with bold campaigns. ## Competitive Advantages - **Market Leadership**: World’s largest pure-play refurbished tech marketplace, giving it scale and brand recognition. - **Trust & Quality**: The Back Market Promise and certification of refurbishers reduce buyer anxiety. - **B-Corp Certification**: Demonstrates commitment to social and environmental impact, aligning with sustainability-minded consumers. - **Strategic Partnerships**: Collaborations with major tech brands and advocacy groups (U.S. PIRG, iFixit) amplify reach and credibility. - **Circular Economy Focus**: Mission-driven approach differentiates from generic e-commerce players. ## Strategic Focus - **Fighting “Fast Tech”**: Campaigns and initiatives to reduce overproduction and overconsumption of electronics. - **Global Expansion**: Operating in multiple countries, with plans to deepen presence and enter new markets. - **Right to Repair Advocacy**: Supporting legislation and consumer rights to repair devices. - **Product Innovation**: Launching services like Express Replacement and partnering with Google on ChromeOS Flex USB pilots. - **Sustainability Reporting**: Published 2024 Impact Report measuring environmental impact of devices [backmarket.com](https://www.backmarket.com/en-us/about-us) ## Why Work Here - **Hybrid Working**: Work from home up to two days per week and remotely for one week per quarter [backmarket.com](https://www.backmarket.com/en-us/careers/home/why-join-us) - **Generous Leave**: Minimum 25 days of PTO per year; fully paid parental leave (12–14 weeks for primary caregiver, 5 weeks for second parent) [backmarket.com](https://www.backmarket.com/en-us/careers/home/why-join-us) - **Perks**: Stock options, comprehensive health insurance, mental health support, paid volunteer days (2 per year), annual all-hands retreat [backmarket.com](https://www.backmarket.com/en-us/careers/home/why-join-us) - **Culture**: Mission-driven (certified B-Corp), inclusive, engaged, “non-evil geniuses” building products that do good [backmarket.com](https://www.backmarket.com/en-us/careers/home) - **Teams**: Engineering, Product, Marketing, Supply, Operations, People, Finance, Legal, and internships available across seven global offices [backmarket.com](https://www.backmarket.com/en-us/careers/home) - **Certified B-Corp**: High standards of social and environmental impact attract talent aligned with sustainability values [backmarket.com](https://www.backmarket.com/en-us/about-us) ## Sources 1. [Back Market About Us](https://www.backmarket.com/en-us/about-us) 2. [Back Market Careers Home](https://www.backmarket.com/en-us/careers/home) 3. [Back Market Why Join Us](https://www.backmarket.com/en-us/careers/home/why-join-us) 4. [Back Market LinkedIn](https://www.linkedin.com/company/back-market) 5. 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