---
title: 'Affiliate EAP Counsellor (Network Partnership) at Lyra Health'
canonical: 'https://feeny.ai/job/affiliate-eap-counsellor-network-partnership-lyra-health-pune-n5aw79y3dwfr'
type: 'job'
last_seen: '2026-09-07'
---

# Affiliate EAP Counsellor (Network Partnership) at Lyra Health

- **Company:** Lyra Health
- **Location:** Pune, India
- **Work type:** remote
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/lyrahealth/c71672d7-c1ce-4f4e-aacd-c05d021bb4e1

## Job description

## About Lyra

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

Affiliate EAP Counsellor (Network Partnership)

Purpose of the Role

As an Affiliate EAP Counsellor, you will serve as a vital clinical partner within our network, providing high-quality mental health support to corporate employees across various modalities. You will operate within a structured framework that prioritizes clinical integrity, timely documentation, and excellence in short-term, solution-focused therapy to deliver a premium care experience.

Working Hours and Flexibility

- Engagement Type: Affiliate / Network Partner.

- Modality & Setup: Flexible, multi-modal delivery based on case allocation.

- Location Requirement: Preferred to have a dedicated physical office or clinic space in the city of application to support in-person counseling alongside virtual/telephonic sessions.

Core Responsibilities

1. Clinical Care Delivery

- Multi-Modal Therapy: Deliver high-quality counselling via Face-to-Face (in-person), Virtual (on-camera), and Telephonic modalities.

- Solution-Focused Interventions: Apply evidence-based practices tailored specifically to workplace wellness and employee care timelines.

1. Documentation & Compliance

- 24-Hour Mandate: Commit to Lyra’s strict 24-hour documentation compliance policy. All case notes must be completed within this timeframe to ensure seamless case management and accurate remuneration tracking.

- Quality Standards: Maintain rigorous clinical notes that meet global quality standards and audit protocols.

1. Case Authorization & Protocol Adherence

- Verification System: Ensure all client interactions are formally verified via Lyra’s official notice system. In the absence of a formal notification from Lyra Health, treatment cannot be initiated under the EAP umbrella.

- Safety First: Actively identify high-risk cases, crises, or clinical "red flags," and strictly follow Lyra’s established Service Level Agreements (SLAs) for emergency handling.

1. Ethical Boundaries & Governance

- Financial Integrity: Adhere to Lyra's direct-transaction policy. All fees are handled centrally, and any direct billing or transaction with the employee is strictly prohibited.

- Non-Solicitation: Maintain total transparency and respect professional boundaries by adhering to a strict non-solicitation policy to safeguard the integrity of the EAP ecosystem.

## Requirements and Qualifications

- Education: Master’s degree or higher in Counseling Psychology, Clinical Psychology, MPhil, or PhD.

- Certification: A valid professional license or registration to practice counseling in India.

- Experience Level: A minimum of two (2) years of post-qualification clinical experience following the completion of your Master’s degree.

- Specialized Background: Prior experience as an EAP service provider is highly preferred, alongside a profound understanding of short-term, solution-focused therapeutic models.

## Key Areas of Clinical Expertise

We are seeking professionals with proven, demonstrable expertise in, but not limited to:

- EAP Services & Workplace Wellness

- Stress Management & Occupational Burnout

- Relationship & Interpersonal Issues

- Grief and Bereavement Counselling

- Family/Play Therapy (or specialized creative interventions)

## About You

- Clinical Excellence: Exceptional clinical skills with a deep commitment to evidence-based practices and clinical integrity.

- Administrative Discipline: Highly organized with the professional discipline needed to meet strict administrative and documentation deadlines.

- Communicator: Adaptive verbal and written communication skills, with the ability to establish quick, strong therapeutic alliances across multiple modalities.

- Detail-Oriented: Meticulous attention to detail in maintaining strict confidentiality, record-keeping, and adhering to compliance procedures.

- Collaborative: A strong network partner who aligns with internal operations and clinical oversight teams to achieve the highest care outcomes.

Miscellaneous

- Upholding Lyra Values: Act as a brand ambassador by consistently demonstrating Lyra’s core values of clinical excellence, innovation, and empathy in all client interactions.

- Task Ownership: Ensure high precision in all clinical and administrative tasks within agreed-upon Service Level Agreements (SLAs).

- Network Collaboration: Participate in the global standard of care, helping corporate employees navigate personal and professional challenges in a structured and supported environment.

## About Lyra Health

## Company Overview
- **One-liner**: Lyra Health is a global workforce mental health care company that provides fast access to evidence-based therapy, coaching, psychiatry, and specialty care for employees and their families.
- **Entity Type**: Private (Series F, $910.1M total funding)
- **Headquarters**: Burlingame, California, United States
- **Founded**: 2015
- **Founders**: Not publicly listed (executive team led by CEO Jennifer Schulz)

## Core Business
- **Primary industry/industries**: Mental Health Care, Employee Benefits, Healthcare IT
- **Target customers**: B2B – employers, health plans, health systems; also serves benefits consultants and providers
- **Mission or purpose**: To help people live better lives by transforming access to life-changing mental health care.

## Products & Services
- **Lyra Core Platform**: AI-powered provider matching, digital self-paced resources, skill-building programs, and evidence-based coaching for preventive support.
- **Therapy & Psychiatry**: 1:1 evidence-based therapy, medication management, and personalized provider support for a wide range of mental health needs.
- **Centers of Excellence (COE)**: Specialized in‑house care for pediatrics, adolescents, neurodiversity, and complex/severe conditions (e.g., suicide prevention, intensive outpatient programs).
- **Family Support**: Tailored care for children, teens, adults, couples, and families, with access to over 6,500 children’s mental health specialists.
- **Organizational Well-Being Tools**: Dashboards, assessments, crisis support, and data insights for HR leaders to execute workforce mental health strategy.
- **Lyra AI**: Clinically‑grade AI to accelerate triage, provider matching, and care coordination (launched 2025).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Total Funding**: $910.1M raised across 8 rounds (latest Series F, amount undisclosed)
- **Annual Revenue**: $243M (LinkedIn estimate, 2024/2025)
- **Notable Investors/Partners**: Workday Wellness (preferred mental health partner), One Medical; investors include prominent VC firms (names not explicitly listed in search results, but known from prior reports – e.g., IVP, Addition, Meritech, etc.)
- **Growth Signals**: Headcount grew 16% YoY to 2,155 employees; serves 20M+ members globally with pathways for 200M+ people; acquired Bend Health (July 2025) to expand pediatric mental health; 97% member retention with first provider; published outcomes show 2x faster recovery and 26% reduction in healthcare claims costs.

## Competitive Advantages
- **Largest dedicated global provider network**: 30,000+ evidence‑based clinicians under annual clinical oversight.
- **AI‑powered matching**: Clinically rigorous AI enhances triage and coordination, leading to high member stickiness and faster recovery.
- **Peer‑reviewed outcomes**: Extensive published research demonstrating measurable ROI for employers (≈4 hours regained productivity/week/employee, $4,800 annual savings).
- **Comprehensive, integrated care**: Spans prevention, acute care, and specialty – without third‑party referrals – covering pediatrics, neurodiversity, and complex conditions in‑house.

## Strategic Focus
- **AI‑led innovation**: Continues to invest in Lyra AI to scale personalized care and build workforce resilience.
- **Pediatric & family expansion**: Acquisition of Bend Health and launch of Pediatric COE positions Lyra to address the youth mental health crisis.
- **Global reach**: Expanding provider network and employer contracts across 37+ countries.
- **Partner ecosystem**: Deepening integrations with platforms like Workday Wellness to embed mental health into broader benefits ecosystems.

## Why Work Here
- **Culture**: “Put clients first” and transparency are core values; emphasis on innovation and excellence with humility.
- **Compensation**: Generous base salary, 401k with up to 3% matching, and equity options for all employees.
- **Time off**: Guilty‑free paid time off including 4 weeks vacation plus paid holidays.
- **Health & wellness**: Comprehensive medical, dental, vision, free One Medical membership, and full access to Lyra’s mental health services for employees and dependents at no cost.
- **Perks**: Tech stipend to set up your home office; remote/hybrid options available (many clinical roles are 1099 or remote).
- **Career growth**: Rapidly growing company (16% YoY headcount increase) with 400+ open positions across clinical, engineering, product, and corporate functions.
- **Work environment**: Distributed across 37 countries with hubs in the US, India, UK, South Africa, and Spain – offers flexibility.

## Sources
1. [lyrahealth.com](https://www.lyrahealth.com/) – Product and company overview
2. [lyrahealth.com/about](https://www.lyrahealth.com/about/) – Leadership, mission, and news
3. [careers.lyrahealth.com](https://careers.lyrahealth.com/) – Benefits and job listings
4. [linkedin.com/company/lyra-health](https://www.linkedin.com/company/lyra-health) – Company size, revenue, headcount, and funding data

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