--- title: 'Agent Architect at Litify' canonical: 'https://feeny.ai/job/agent-architect-litify-united-states-1ac14n099fd4' type: 'job' last_seen: '2026-09-06' --- # Agent Architect at Litify - **Company:** Litify - **Location:** United States - **Work type:** remote - **Posted:** 2026-08-25 - **Last confirmed live:** 2026-09-06 - **Apply:** https://job-boards.greenhouse.io/litify/jobs/8156474 ## Job description ## About Us At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations. Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time. Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America along with numerous awards for our unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation. ## About the Role The Agent Architect is a technical leader responsible for designing and building autonomous AI workflows (“agents”) that drive measurable ROI for clients. This role bridges the gap between high-level business goals and technical execution, ensuring that AI demo environments and client trials are configured for maximum success. Reports to: Director of Customer Success In this role, you will focus on: - Agentic Flow Development: Build and maintain advanced agentic flows within demo and trial environments, such as Policy Agents, Damages Assistants, and Litigation Agents. - Solution Design: Collaborate with sales and success teams to conduct pre-trial "Trial Objectives" calls, identifying key workflows, prompts, and autonomous agents tailored to client needs. - Technical Implementation: Lead the configuration of AI prompt libraries and build autonomous workflows during the trial discovery and setup phase. - Guidance & Mentorship: Provide technical guidance to Sales Engineers and other team members on building custom demo flows and updating demo orgs for new product releases. - Troubleshooting & Optimization: Navigate complex permission issues, perform end-user testing, and provide ongoing technical support during trial check-ins to optimize for adoption. - Post-Rollout Customization: Lead additional workflow customizations and configurations following full rollout to ensure long-term client retention and success. - Agentic Documentation & Training: Develop internal and external-facing AI and Agent documentation.  Develop and deliver ongoing training to LSAP and Customer Success as a whole to ensure Agentic knowledge growth. To be successful in this role, you have: - 2+ years of hands-on experience with the Salesforce platform and Litify software. - Strong technical knowledge of Salesforce administration and configuration; Salesforce Advanced Administrator Certification preferred; Salesforce Certified Agentforce Specialist required. - 2+ years experience working on Salesforce Automations.  Strong Flow knowledge with emphasis on record triggered flows, collections, loops, and working with and configuring 3rd party lightning components - Project Management experience; you have experience running complex projects, uphold stakeholder expectations, maintaining scope, time & budgetary constraints. - Excellent communication, both written and verbal.  You are comfortable discussing complex technical topics to a wide variety of audiences.  You have strong presentation skills and can effortlessly facilitate meetings and presentations - Ability to handle multiple customers & tasks simultaneously and providing lightning fast responses for AI/Agentic free trials. Disclosure: This job is fully remote, with the exception of employees living in New York City and New Jersey. Our NYC/NJ employees adhere to our hybrid schedule, which involves working in our Manhattan office 6 days a month. The estimated base salary pay range for this role is $110,000-$120,000. You may also be offered a bonus and benefits. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. ## About Litify ## Company Overview - **One-liner**: Litify provides an AI-native, all-in-one legal management platform that helps law firms and corporate legal departments turn operations into impact through cloud-based technology, configurable workflows, and business analytics. - **Entity Type**: Private (acquired by Bessemer Venture Partners; multiple funding rounds including a $50M Series A) - **Headquarters**: New York, New York, United States (185 Madison Ave. 12th Floor, New York, NY 10016; also has an office in New Orleans, LA) - **Founded**: 2016 - **Founders**: Not publicly listed on the website or LinkedIn profile ## Core Business - **Primary industry**: Legal Technology (Legal Software) - **Target customers**: B2B — law firms (personal injury, insurance defense, immigration) and corporate legal departments (enterprise) - **Mission or purpose statement**: "Build a better legal industry" and "Unleash your legal team’s full potential." [litify.com](https://www.litify.com/) ## Products & Services - **Litify Platform**: An AI-native, cloud-based legal management platform of action that replaces fragmented systems with a single solution handling cases end-to-end. Includes matter management, intake management, document management, timekeeping and billing, spend management, and legal hold/corporate eBilling. - **AI-Powered Features**: Next-generation AI actions and insights for automated workflows, document generation/extraction, and real-time data-driven reporting. - **Mobile**: Mobile access for on-the-go case and matter management. - **Solutions by Practice Area**: Personal Injury, Insurance Defense, Immigration Law, Corporate Legal Departments, and Claims Litigation. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total Funding of **$78.6M** across 5 rounds (Series A of $50M led by Tiger Global Management in 2019; subsequent rounds led by Bessemer Venture Partners). Annual Revenue estimated at **$6.0M** (LinkedIn data). - **Notable Investors/Partners**: Tiger Global Management (Lead, Series A), Bessemer Venture Partners (Lead, subsequent rounds and acquisition). Parent company is Bessemer Venture Partners. - **Growth Signals**: Named to **Inc. 5000** and **Deloitte Fast 500** lists of fastest-growing private companies two years in a row. Named a **Top 25 Legal Software by G2 in 2026**. Employee headcount of **141** (+11.4% YoY). Acquired LegalStratus in 2021. Active job postings up **180% year-over-year** (14 open roles). ## Competitive Advantages - **AI-Native Platform**: Described as a "platform of action" rather than a passive system of record, with agentic workflows and AI actions embedded across the entire product. - **All-in-One Solution**: Replaces multiple fragmented systems (intake, matter management, billing, document management, analytics) in a single, integrated platform. - **Enterprise-Grade Security**: Built with industry-leading protocols, role-based access, and suspicious activity blocking. - **Strong Customer Base**: Trusted by hundreds of enterprise legal teams, with a 4.4/5.0 product rating on G2 (229 reviews). ## Strategic Focus - **Platformization & Interoperability**: Moving the legal industry toward cloud-based digital transformation and a single platform approach. - **GenAI Innovation**: Continued investment in generative AI features to automate low-value tasks and provide data-driven insights. - **Scalability**: Designed to handle high-volume matters (personal injury, immigration) and enterprise-scale legal departments. - **Partner Ecosystem**: Building a community of experts, partners, and users with dedicated customer success resources and hands-on training. ## Why Work Here - **Culture**: Mission-driven ("Build a better legal industry") with a focus on innovation and impact. Employee rating of 3.5/5.0 (71 reviews) with Culture at 3.7, Work-Life at 3.7, Compensation at 3.4. - **Remote/Hybrid Policy**: Many roles are listed as "Anywhere, USA" (remote), with some roles in New York, NY and New Orleans, LA. Engineering, Customer Success, Sales, and Professional Services roles are fully remote. - **Engineering Culture**: Strong engineering team (28% of workforce in Technical roles). Actively hiring for AI QA Engineer, Software Engineer (AI), and various Salesforce roles. Engineering leader Travis Meserve is VP, Engineering. - **Growth Trajectory**: Fast-growing private company (Inc. 5000, Deloitte Fast 500) with aggressive hiring (+180% YoY job postings). Opportunity to work on cutting-edge AI features in legal tech. - **Notable Perks**: Hands-on training, dedicated customer success resources, and a "world-class implementation" experience. Alumni have gone on to Google, Salesforce, DocuSign, and other top tech companies. ## Sources 1. [litify.com](https://www.litify.com/) 2. [litify.com/about-us](https://www.litify.com/about-us) 3. [job-boards.greenhouse.io/litify](https://job-boards.greenhouse.io/litify/) 4. [linkedin.com/company/litify](https://www.linkedin.com/company/litify) 5. 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