---
title: 'Agent Product Manager at Granted'
canonical: 'https://feeny.ai/job/agent-product-manager-granted-new-york-ed5f529zrx2f'
type: 'job'
last_seen: '2026-09-14'
---

# Agent Product Manager at Granted

- **Company:** Granted
- **Location:** New York, NY
- **Compensation:** $140k–$180k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2025-10-20
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/granted/eb64360a-d70a-4403-96bf-4633c062e60f

## Job description

🌿 Mission The US healthcare system is complex, error-prone, and financially draining. Medical bills and insurance coverage shouldn’t be this hard to navigate. At Granted, we’re building the one solution every American can turn to for help. Thanks to AI and new regulations, Granted can fight claim denials, correct billing errors, negotiate bills, and make coverage easier to understand—saving people time, money, and stress. Our goal is simple: to be the #1 platform that empowers all Americans to take charge of their healthcare

🏢 About Us Founded by a former Oscar Health leader, we’re a seed-stage company with $17M in funding. We’re lucky to be backed by the founders and investors at Hugging Face, Rocket Money, Oscar Health, CaseText, Forerunner Ventures, RRE Ventures, and more. We are well-funded for the next few years.

🧭 About the Role The Automations pod’s mission is to design, build, and operate agentic, end-to-end workflows that turn complex healthcare advocacy case work into reliable, scalable automations. This team owns the case pipeline from activation through resolution — increasing automation coverage, reducing cost to serve, and keeping experiences transparent by escalating to humans when needed. As the PM for Automations, you’ll sit at the center of how we scale advocacy with speed, precision, and trust. You’ll work across engineering, SMEs, design and ops to transform messy, high-complexity healthcare workflows into structured, intelligent flows that feel effortless to users. Your work will directly shape how we deliver care and resolution at scale — making advocacy more automated, human when it matters, and dramatically more efficient.

🛠 What You’ll Do

- Own the product strategy, KPIs and roadmap for the Automations pod.
- Translate messy, multi-step operational workflows into agentic, intuitive product experiences.
- Partner closely with Engineering, Design, SMEs and Ops to drive alignment on and deliver high-leverage automation opportunities.
- Run your own processes to derive actionable user insights from both quantitative and qualitative data.
- Define and run cross-functional processes to test, measure, learn and refine how agentic systems anticipate user needs.
- Ship fast, reliable features that balance automation efficiency with user trust and transparency.
- Establish success metrics that blend operational scale with human-centered experience.

🧰 You’ll Bring: Must-haves:

- 5+ years in product management roles within technical product environments.
- Strong technical fluency - able to collaborate deeply with engineering.
- Solid technical foundation (through education and/or hands-on experience).
- Proven interest working with automation or agentic workflow products.
- Comfort operating in 0→1, fast-moving, ambiguous environments.

Nice-to-haves:

- Experience in healthcare or other complex regulated domains
- Early-stage startup experience (Series B or earlier)
- Background in AI / intelligent workflow products.

✨ You’ll Thrive Here If

- You’re energized by chaos and the undefined — you love diving into ambiguous, complex problems, and spike on finding clarity fast.
- You’re fluent working with deeply technical teams, but care just as much about creating beautiful, intuitive user experiences.
- You are an excellent communicator and collaborator – you have proven experience clearly communicating high-level product vision and low-level requirements across cross-functional stakeholders.
- You love turning messy, manual processes into clean, scalable systems that just work.
- You see automation and agentic workflows not as bolt-ons, but as the foundation of a differentiated, user-first product.

📢 You don’t need to check every single box—if you bring the right skills and drive, we want to hear from you! 📩 Granted is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, protected veteran status, disability, or any other legally protected characteristics. We are also committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation during the application or interview process, please contact us.

## About Granted

## Company Overview
- **One-liner**: Granted is an AI-native healthcare advocate that helps consumers navigate health insurance, manage medical bills, and resolve billing disputes.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: New York City, New York, United States
- **Founded**: 2023
- **Founders**: Julien Nakache (CEO & Founder)

## Core Business
- Primary industry: Healthcare technology, AI-powered consumer advocacy
- Target customers: B2C – individuals and families in the United States navigating health insurance and medical bills
- Mission or purpose statement: To make healthcare simpler, fairer, and more humane by putting an AI-native advocate in consumers’ hands that understands insurance and helps them navigate the healthcare system with clarity and confidence.

## Products & Services
- **[Granted Platform]**: A consumer-facing app and service that connects to over 1,300 insurance and patient portals. It uses AI to review medical bills for errors, flag incorrect charges, negotiate discounts, and secure unadvertised financial assistance programs. Real expert healthcare advocates handle the back-and-forth with insurers and providers. Free to use; customers pay a pre-agreed, small fee only if money is saved (average savings of 70% on medical bills).

## Market Standing
- **Valuation/Market Cap**: Not publicly available (stealth-mode startup)
- **Key Metric**: Total Funding – Seed round (January 2024) with 3 investors; amount undisclosed.
- **Notable Investors/Partners**: Backed by founders and operators across AI, healthcare, and consumer sectors (specific names not disclosed in source materials).
- **Growth Signals**: Strong early user satisfaction; preparing for public launch; headcount grew from ~15 to ~23 employees (+55.6% year-over-year as of mid-2025); currently hiring for 7+ open roles including engineering, product, and customer experience; high job posting growth (+75% monthly, +133.3% yearly).

## Competitive Advantages
- **AI-native, consumer-first model**: Unlike employer-tied health benefits tools, Granted works directly for the individual regardless of job changes or life stage.
- **Unique value proposition**: “Free to use, pay only if we save you money” – aligns incentives with customers.
- **Data moat**: Secure, HIPAA-compliant connection to over 1,300 insurance carriers and patient portals, enabling continuous, automated bill auditing.
- **Early mover in agentic AI for healthcare**: Leverages AI agents to take action on behalf of consumers in a deeply complex, regulation-heavy industry.

## Strategic Focus
- Scaling the platform responsibly from stealth mode to public launch.
- Building out engineering (especially agentic AI backend) and product/growth teams.
- Expanding consumer adoption while maintaining high satisfaction and trust.
- Developing a two-team operating model: remote engineering/CX across continental U.S., and NYC-based hybrid for other teams.

## Why Work Here
- **Mission-driven**: Directly impact people’s financial and emotional well-being by fighting medical billing errors and making healthcare navigation simpler.
- **Early-stage ownership**: “We’re past zero to one, with real users and real traction. We’re still small enough that every hire shapes the product, the culture, and the standards we carry forward.” Meaningful equity with fair vesting.
- **Remote-first culture**: Engineering and Customer Experience teams work remotely across the continental U.S. Other roles are hybrid (4 days in NYC office, Friday remote). Company-wide offsites 2–3 times per year for co-working, hackathons, and team bonding.
- **Top-tier benefits**: Health, dental, vision, mental health support, 401(k), flexible PTO, paid team meals for in-person members.
- **Competitive compensation**: Regularly benchmarked against industry-wide datasets.
- **Strong leadership**: Founded by operators with experience in AI, healthcare, and consumer startups.

## Sources
1. [grantedhealth.com](https://grantedhealth.com/careers)
2. [grantedhealth.com](https://grantedhealth.com/about)
3. [grantedhealth.com](https://grantedhealth.com/)
4. [builtin.com](https://builtin.com/company/granted)
5. [linkedin.com](https://www.linkedin.com/company/granted-health)
6. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/granted)

## Other roles at Granted

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- [Healthcare Advocate (New Grad / Early Career Talent)](https://feeny.ai/job/healthcare-advocate-new-grad-early-career-talent-granted-continental-am26shzaq785) — Continental, United States
- [Founding Product Marketing Manager](https://feeny.ai/job/founding-product-marketing-manager-granted-new-york-fy2v6305kwgm) — New York, NY
- [AI Strategic Projects](https://feeny.ai/job/ai-strategic-projects-granted-new-york-tqeka0dem18v) — New York, NY
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