---
title: 'Agente de Ventas Turisticas - Call Center at Despegar'
canonical: 'https://feeny.ai/job/agente-de-ventas-turisticas-call-center-despegar-cancun-z8an6cya2ahr'
type: 'job'
last_seen: '2026-09-07'
---

# Agente de Ventas Turisticas - Call Center at Despegar

- **Company:** Despegar
- **Location:** Cancún, Mexico
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/despegar/d771b371-fcc1-437d-997d-18908a34f0f6

## Job description

En el #EquipoDespegar somos un grupo de grandes profesionales dedicados a crear las mejores experiencias para que los viajes enriquezcan la vida de las personas. Trabajamos en equipo, nos involucramos, no nos da miedo equivocarnos y siempre vamos por más.

Estamos en búsqueda *Agente de Ventas Turisticas para nuestro call center* en nuestra maca Best Day/Despegar

BUSCAMOS Gente apasionada por el servicio, que centren su labor en la atención al cliente y que no tengan miedo de crecer. Gusto por el pago sobre comisiones

¿Qué necesitas? Excelente actitud, experiencia en atención a clientes agencias y/o call center, experiencia en ventas turisticas, acostumbrado a ganar por comisiones.

Ofrecemos

Excelentes esquemas de comisiones Jornada laboral 7.30 hrs Descuentos exclusivos en todos los productos #Despegar Vales de despensa Licencias extendidas para cuidadores primarios y secundarios Cobertura de Gastos Médicos Descuentos en gimnasios Día de cumpleaños libre Bonos y programas de referidos Reintegro por el cuidado de hijos/as Capacitación continua a través de plataformas Y muchos más!

¡Postúlate desde el anuncio de empleo! Te estamos Buscando

En Grupo Despegar estamos comprometidos con la generación de un ambiente laboral inclusivo en el cual la meritocracia y la igualdad de oportunidades son parte de todos nuestros procesos de gestión de talento, fomentando la diversidad como parte de nuestra cultura en constante evolución

## About Despegar

## Company Overview
- **One-liner**: Despegar is the leading online travel agency (OTA) in Latin America, offering flights, hotels, packages, and travel-related financial services through a technology-driven marketplace.
- **Entity Type**: Private (owned by Prosus N.V., previously public on NYSE under ticker DESP until May 2025)
- **Headquarters**: Buenos Aires, Argentina (registered office in British Virgin Islands)
- **Founded**: 1999
- **Founders**: Roberto Souviron

## Core Business
- **Primary industries**: Online travel agency, travel technology, fintech (payments/BNPL)
- **Target customers**: B2C (travelers) and B2B/B2B2C (banks, airlines, retailers via white-label solutions)
- **Mission/purpose**: “To connect all travel flawlessly, democratizing access to travel experiences for Latin Americans.”

## Products & Services
- **Flight & Hotel Booking Platform**: Marketplace for 256+ airlines, 700K+ hotels, 766K+ vacation rentals, 13.5K+ activities, and 190+ car rental agencies – SaaS/marketplace.
- **Travel Packages**: Bundled flights + hotels + activities for consumers – service.
- **Fintech (Koin)**: Buy-now-pay-later (BNPL) and alternative payment methods for travel purchases – fintech service.
- **B2B/Wholesale**: Technology supply and white-label travel solutions for partners – SaaS/API.
- **SOFIA AI Assistant**: Generative AI travel assistant for customer support and booking – AI-powered service.

## Market Standing
- **Valuation**: Acquired by Prosus in May 2025 for ~$1.7 billion ( $19.50 per share).
- **Key Metric**: Annual revenue of $774.1 million (2024); Adj. EBITDA of $172 million (2024E); gross bookings of $5.6 billion (2024E).
- **Notable Investors/Partners**: Prosus (parent, also owns iFood, OLX, Sympla), previously listed on NYSE (2017–2025).
- **Growth Signals**: +10.3% headcount growth YoY (2,032 employees in 2026); expanded into 19 countries; launched AI assistant SOFIA; profitable with expanding margins; integrated Best Day, Viajes Falabella, ViajaNet, and Stays.net.

## Competitive Advantages
- #1 brand in OTA awareness across Latin America – strong brand recognition in 20 countries.
- Scale: 5.6 billion in gross bookings, pan-regional supply network, and local payment expertise.
- Alternative payment & BNPL solutions (Koin) that unlock travel access in underbanked markets.
- Proprietary AI (SOFIA) for customer service efficiency and personalization.
- Part of Prosus ecosystem, providing capital and cross-selling opportunities.

## Strategic Focus
- Deepening AI integration (SOFIA) to improve customer experience and operational efficiency.
- Growing B2B white-label and wholesale technology business.
- Expanding fintech capabilities (payments, credit) to drive conversion and ancillary revenue.
- Consolidating regional brands (Best Day, Viajes Falabella, ViajaNet) under unified platform.
- Leveraging Prosus network (iFood, OLX) for cross-promotion.

## Why Work Here
- Culture rating: 4.0/5.0 on LinkedIn (850 reviews), with strong work-life balance (4.0) and culture (4.0).
- Hybrid/remote policy likely varies by role; 14 offices across 10 countries (Buenos Aires, São Paulo, Mexico City, Miami, etc.).
- Engineering team is large (535 technical staff, 11% of workforce) – strong focus on tech innovation (AI, payments, platform engineering).
- Competitive compensation in local markets (e.g., Junior SWE ~ARS 394K/month, Engineering Manager ~ARS 3.78M/month).
- Part of Prosus, a global tech investor, offering stability and international growth opportunities.
- Career growth: many employees move to other top tech firms (Mercado Libre, Globant, PedidosYa). Active hiring: 117 open positions as of 2026.

## Sources
1. [Lever.co – Despegar Careers](https://jobs.lever.co/despegar)
2. [LinkedIn – Despegar Company Page](https://linkedin.com/company/despegar)
3. [Wikipedia – Despegar](https://en.wikipedia.org/wiki/Despegar)
4. [CB Insights – Despegar Profile](https://www.cbinsights.com/company/despegarcom)
5. [Prosus Investor Presentation – Acquisition of Despegar](https://www.prosus.com/~/media/Files/P/Prosus-CORP/investors/prosus-to-acquire-despegar-investor-presentation.pdf)

## Other roles at Despegar

- [Agente de viajes en punto de venta](https://feeny.ai/job/agente-de-viajes-en-punto-de-venta-despegar-cancun-gyvtgwrtee5h) — Cancún, Mexico
- [Agente de viajes - Ventas](https://feeny.ai/job/agente-de-viajes-ventas-despegar-monterrey-nm34pdd91g4c) — Monterrey, Mexico
- [AGENTE DE VIAJES -  VENTAS](https://feeny.ai/job/agente-de-viajes-ventas-despegar-monterrey-2eajpsfq8p3v) — Monterrey, Mexico
- [Marketing Performance Specialist SEO - Buenos Aires](https://feeny.ai/job/marketing-performance-specialist-seo-buenos-aires-despegar-buenos-aires-3g8rfgr0fqvv) — Buenos Aires, Argentina
- [Customer Process Senior Analyst](https://feeny.ai/job/customer-process-senior-analyst-despegar-buenos-aires-d5vdd75288zx) — Buenos Aires, Argentina
- [B2B Customer Insights Specialist](https://feeny.ai/job/b2b-customer-insights-specialist-despegar-buenos-aires-zenq29emp60c) — Buenos Aires, Argentina
- [Product Designer](https://feeny.ai/job/product-designer-despegar-alphaville-24ea3m46ft63) — Alphaville, São Paulo, Brazil
- [Sr Supply Development Analyst - Montevideo](https://feeny.ai/job/sr-supply-development-analyst-montevideo-despegar-montevideo-aj54hs8tg5nc) — Montevideo, Uruguay
- [Legal Analyst](https://feeny.ai/job/legal-analyst-despegar-bogota-jbz85rbhrqap) — Bogotá, Colombia
- [Market Associate II](https://feeny.ai/job/market-associate-ii-despegar-cancun-1z7rxqzrwp21) — Cancún, Mexico