---
title: 'Agile Delivery Specialist (Scrum Master) at RF-SMART'
canonical: 'https://feeny.ai/job/agile-delivery-specialist-scrum-master-rf-smart-jacksonville-y0rfr227q6s0'
type: 'job'
last_seen: '2026-10-15'
---

# Agile Delivery Specialist (Scrum Master) at RF-SMART

- **Company:** RF-SMART
- **Location:** Jacksonville, FL
- **Posted:** 2026-10-12
- **Last confirmed live:** 2026-10-15
- **Apply:** https://job-boards.greenhouse.io/rfsmart/jobs/5449143008

## Job description

Agile Delivery Specialist ( Scrum Master)

US East Office (onsite Jacksonville, FL)

We exist to transform our customers and change lives.

Who We're Looking For

RF-SMART is seeking a Agile Delivery Specialist (Scrum Master) to join our Products group in our US East Office located in Jacksonville, FL, as we continue to grow. This role is responsible for guiding, motivating, and leading a software development team. Technical expertise, strategic experience, and strong leadership skills are all expected from this important role. The Agile Delivery Specialist will help our Products Team accomplish its goals and directly impact our ability to accomplish our mission by helping to deliver our software products to the marketplace.

What You'll Do:

- Comprehensive understanding of agile methodologies
- Support 2-4 Agile Development teams
- Oversee process and coach the team; ensure the process is followed
- Document and communicate expectations, investigate problems, and drive team to resolutions
- Guide and share team-oriented behaviors and interactions
- Facilitate Scrum meetings to ensure full team engagement
- Remove impediments
- Report on team KPIs
- Develop detailed work plans, schedules, project estimates, resource plans, and status reports
- Interfaces with product leadership regarding status of deadlines, throughput metrics, and roadmap progress
- Recommend and oversee process improvements
- Has considerable business impact through in-depth evaluation of complex business processes, system processes, and industry standards
- Provide expertise in Agile and understands the principles of Product leadership
- Possess a comprehensive understanding of how Sales, Services, Support, and Products work together to contribute toward achieving business objectives
- Directly impact the business by influencing strategic process decisions through advice, counsel, or provided services
- Act as an advisor or coach to newer members of the team
- Provide in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
- Persuade and influence others through comprehensive communication and diplomacy skills

What You Bring:

- Bachelor's/University degree or equivalent experience
- CSM/PSM 1 Certification preferred
- Previous work experience in Business analysis and/or product engineering
- 2 years' experience in a related technology role and subject matter expert in overall field
- Certified Scrum Master or comprehensive understanding of Agile methodologies and principles
- Strong organizational skills
- Strong communication written/verbal skills
- Previous experience in leading/managing business processes within a software as a service (SaaS) model is preferred
- Previous experience using NetSuite is desired but not necessary

Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status). This is not a remote role, selected candidate will be required to be in the office.

General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

[A Word From Our CEO - Watch Now](https://rfsmart.wistia.com/medias/8j4rvkidqu)

## About RF-SMART

## Company Overview
- **One-liner**: RF-SMART provides automated data collection and warehouse management software that integrates with major ERP systems to help distributors, manufacturers, retailers, and healthcare organizations achieve near‑100% inventory accuracy and up to 40% productivity gains.
- **Entity Type**: Private (Privately Held, bootstrapped growth)
- **Headquarters**: Jacksonville, Florida, United States
- **Founded**: 1982
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: Software Development – warehouse management, supply chain execution, and barcode/RFID solutions.
- **Target customers**: B2B / Enterprise – distributors, manufacturers, retailers, healthcare/hospitals, 3PLs, and heavy industries.
- **Mission**: “To eliminate trips back and forth to the office, error‑prone manual data entry, and all the ‘invisibles’ inherent in paper‑driven processes – most importantly accuracy, productivity, and activity status.” [rfsmart.com](https://www.rfsmart.com/company)

## Products & Services
- **RF‑SMART Warehouse Management System (WMS)**: Out‑of‑the‑box and customizable barcode/RFID‑based WMS that works directly with the customer’s ERP (NetSuite, Oracle Cloud, Oracle JD Edwards) – no duplicate databases.
- **RF‑SMART Label Printing**: Integrated label generation for shipping, receiving, and inventory labeling.
- **RF‑SMART Shipping for NetSuite**: Streamlined shipping functionality within the NetSuite ecosystem.
- **Transportation Management System (TMS)**: Product under development (Product Owner II – TMS role listed). [job-boards.greenhouse.io](http://job-boards.greenhouse.io/rfsmart)
- **Professional Services & Implementation**: Certified implementation and support teams that are cross‑trained in both RF‑SMART and the target ERP.

## Market Standing
- **Valuation**: Not disclosed.
- **Key Metrics**: Annual revenue of **$65.7M** (LinkedIn estimate). Headcount of **454 employees** (+19.3% YoY). [linkedin.com](https://www.linkedin.com/company/rfsmart-com)
- **Notable Investors/Partners**: No external investors; the company is organically grown. Key technology partners: NetSuite, Oracle, JD Edwards.
- **Growth Signals**: Named to Inc. 5000 list of fastest‑growing private companies. Customers in 33+ countries. 3,500+ companies served. [rfsmart.com](https://www.rfsmart.com/)

## Competitive Advantages
- **40+ years of domain expertise** in warehouse automation.
- **Deep ERP integration** – single‑source database eliminates data duplication and delivers 99.9% accuracy.
- **Proven productivity gains of up to 40%** and near‑100% inventory/picking accuracy.
- **Certified teams** – implementation staff are certified in both RF‑SMART and the customer’s ERP, reducing deployment risk.

## Strategic Focus
- **International expansion** – already present in 11 countries (UK, Australia, Canada, Spain, Brazil, etc.).
- **Product diversification** – development of a Transportation Management System (TMS) and continued enhancement of Demand Planning & Inventory Optimization modules.
- **Scalability** – solutions designed to grow with customers from small operations to large enterprises.

## Why Work Here
- **Culture**: “Love Where You Work” is a core theme. The company operates on five pillars – Growth, Rewards, Health, Philanthropy, and Team. [rfsmart.com](https://www.rfsmart.com/careers)
- **Work Model**: Mix of in‑office, distributed (remote/US), and international roles. Primary offices in Jacksonville, FL and Highlands Ranch, CO.
- **Benefits & Perks**:
  - Medical, dental, vision with HSA contributions.
  - 401(k) with company match (up to 4%).
  - Annual bonus plan based on company profitability.
  - Paid parental leave (8 weeks maternity, 3 weeks parental).
  - Tuition reimbursement and education assistance.
  - Quarterly massages, healthy snacks (“Fruity Tuesdays/Fridays”), and a break room with ping‑pong and video games.
- **Engineering Culture**: Annual Hackfest, Women’s Development initiative, active Wellness Committee.
- **Recognition**: Named one of “Best Places to Work JAX” (Jacksonville).

## Sources
1. [rfsmart.com](https://www.rfsmart.com/company) – Company overview, mission, customers, Inc. 5000.
2. [rfsmart.com](https://www.rfsmart.com/careers) – Culture, benefits, values, “Best Places to Work JAX”.
3. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/rfsmart) – Current job openings (14+ roles including software developer, product owner, intern).
4. [linkedin.com](https://www.linkedin.com/company/rfsmart-com) – Headcount, revenue estimate, founding year, industry, growth rate.

## Other roles at RF-SMART

- [Human Resource Intern - Summer 2027](https://feeny.ai/job/human-resource-intern-summer-2027-rf-smart-jacksonville-53ymrfb1ebce) — Jacksonville, FL
- [Software Support Engineer Internship (RFS for NetSuite) -Summer 2027](https://feeny.ai/job/software-support-engineer-internship-rfs-for-netsuite-summer-2027-rf-smart-fznm37x9w9yq) — Jacksonville, FL
- [Customer Support Consultant](https://feeny.ai/job/customer-support-consultant-rf-smart-united-states-ck2wqxdz4s38) — United States
- [Digital Marketing Intern - Spring 2027](https://feeny.ai/job/digital-marketing-intern-spring-2027-rf-smart-jacksonville-fvqv98xs3yzh) — Jacksonville, FL
- [Sales Administrator Part-Time (Hardware Sales Team)](https://feeny.ai/job/sales-administrator-part-time-hardware-sales-team-rf-smart-united-states-w5rf1sjj48jq) — United States
- [Training & Development Specialist II](https://feeny.ai/job/training-development-specialist-ii-rf-smart-jacksonville-k04yqjphev5g) — Jacksonville, FL
- [Supply Chain Analyst Internship- Summer 2027](https://feeny.ai/job/supply-chain-analyst-internship-summer-2027-rf-smart-highlands-ranch-f8r4s3j1q4xf) — Highlands Ranch, CO
- [Service Delivery Intern (IT Helpdesk) - Summer 2027](https://feeny.ai/job/service-delivery-intern-it-helpdesk-summer-2027-rf-smart-jacksonville-pqzc2astsxcq) — Jacksonville, FL
- [Operational Excellence Administrative Internship- Summer 2027](https://feeny.ai/job/operational-excellence-administrative-internship-summer-2027-rf-smart-am6yv701r3x5) — Jacksonville, FL
- [Accounting Internship - Summer 2027](https://feeny.ai/job/accounting-internship-summer-2027-rf-smart-jacksonville-7sdfrvxepws2) — Jacksonville, FL