--- title: 'AI & Automation Engineer at Magnet Forensics' canonical: 'https://feeny.ai/job/ai-automation-engineer-magnet-forensics-waterloo-a2vtqa9m267h' type: 'job' last_seen: '2026-09-07' --- # AI & Automation Engineer at Magnet Forensics - **Company:** Magnet Forensics - **Location:** Waterloo, Canada / Ontario, Canada - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-25 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/magnetforensics/a8a5602b-d957-409b-9ea1-379a8343221e ## Job description Who We Are; What We Do; Where We’re Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! ## Role Summary Reporting to the VP, Business Systems, the AI & Automation Engineer is the primary technical person for applying AI and automation to processes performed across Business Systems which includes Business Applications, Data & Analytics, and IT. The role works with the leaders of each team and independently to identify high-volume, repetitive, and manual work within these teams, then builds, tests, and deploys automations and AI-enabled workflows that reduce manual effort and return capacity to higher-value work. Working across enterprise platforms, workflow automation tools, and AI services, the AI & Automation Engineer translates business processes into reliable, observable, and well-governed solutions, including clear ownership, error handling, human-in-the-loop escalation, and measurable outcomes. ## What You'll Do - Work with the leaders of Business Applications, Data & Analytics, and IT to identify high-volume, repetitive, and manual processes that are strong candidates for automation or AI enablement. - Document current-state workflows, including inputs, decision points, exceptions, systems involved, effort consumed, and risks. - Assess each opportunity for feasibility, complexity, expected benefit, and risk, and recommend whether to proceed, defer, or solve through process change instead of automation. - Recommend the appropriate approach for each use case, including workflow automation, integration, AI-enabled reasoning, or a combination, based on complexity, maintainability, security, and supportability. - Design, develop, configure, and integrate automation solutions across enterprise platforms, workflow automation tools, APIs, and AI services. - Develop and execute test plans covering functional accuracy, exception handling, failure modes, and edge cases prior to deployment. - Deploy solutions into production following established change management, approval, and release practices and validate against the intended outcome before transitioning to the process owner(s). - Produce complete handoff documentation, including process maps, solution design, configuration details, dependencies, failure modes, troubleshooting steps, and support requirements. - Deliver knowledge transfer and training to the owning team so they can operate, support, monitor, and maintain the solution independently. - Report progress, results, and benefits to the VP, Business Systems and the three team leaders. - Stay current on AI and automation capabilities and recommend where new tools or approaches could be applied. - Other duties as required. ## What We're Looking For AI Capability - Practical experience applying AI to real business workflows, including handling unstructured inputs, classification, summarization, extraction, or drafting. - Hands-on experience with AI development tools such as Claude Code, Cursor, or similar platforms - Hands-on experience with AI Enterprise Platforms such as Claude, Copilot, Gemini or similar platforms - Ability to evaluate where AI genuinely adds value versus where conventional automation or process change is the better answer. - Awareness of AI risks and limitations, including accuracy, data handling, access boundaries, and appropriate use. Education and Work Experience - Bachelor's degree or diploma in information technology, computer science, engineering, data, or a related field, or equivalent practical experience. - 4+ years of experience designing, building, and deploying automation or integration solutions in a business or enterprise environment. - Demonstrated experience delivering solutions that measurably reduced manual effort, cycle time, or request volume. - Experience working across multiple business functions or technical teams, rather than within a single system or platform. - Hands-on experience with workflow automation platforms such as Microsoft Power Automate, Zapier, Workato, or comparable tools. - Experience integrating systems using APIs, MCPs, webhooks, and structured data exchange. - Working proficiency in at least one scripting or programming language commonly used for automation, such as Python, PowerShell, JavaScript/TypeScript, C#, or Bash, along with working knowledge of SQL and structured data formats such as JSON and YAML. - Familiarity with enterprise business platforms, service management tools, and data platform such as Jira Service Management, Salesforce, NetSuite, Microsoft 365. - Experience reviewing business or operational processes and identifying opportunities for automation, simplification, or standardization. - Experience developing and executing test plans covering functional accuracy, exceptions, and failure modes. - Experience with change management, approval, and release practices in an enterprise environment. - Ability to manage a pipeline of work independently, prioritize competing requests, and move work forward with limited day-to-day direction. - Proven ability to produce clear technical and process documentation, including workflow diagrams, solution designs, test plans, and support materials. - Strong communication skills, with the ability to explain automation and AI concepts in plain language to both technical and non-technical audiences. - Strong analytical thinking, problem-solving, and troubleshooting skills. - Ability to collaborate effectively with process owners, technical teams, and leaders, and to incorporate feedback without losing sight of the objective. Working Conditions - General office environment or work-from-home office environment. - May be required to work outside standard business hours during implementation, testing, deployment, transitioning activities or troubleshooting incidents or issues. - May be required to travel occasionally to meet the responsibilities of the position. ## Compensation & Benefits The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable). $110,000 to $130,000 (CAD) a year Salary range (min - max) Current Vacancy Magnet is proud to offer benefits such as: - Generous time off policies - Competitive compensation - Volunteer opportunities - Reward and recognition programs - Employee committees & resource groups - Healthcare and retirement benefits Indicators of Success We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”.  It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have “been there, done that”.  We want to be part of your development journey, and we’ll learn as much from you as you learn from us. ## How We Work At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals. We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE – We care about each other and our mission to make a difference in the world. OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect. DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways. Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact aoda@magnetforensics.com should you require any accommodations. All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here. ## About Magnet Forensics ## Company Overview - **One-liner**: Magnet Forensics provides digital investigation and forensic analysis software to help law enforcement, government agencies, and enterprises uncover the truth from digital evidence. - **Entity Type**: Private (acquired by Thoma Bravo in 2023); formerly public on TSX (Ticker: MAGT.TO) - **Headquarters**: Atlanta, Georgia, United States (with major offices in Canada, United Kingdom, Singapore, and Sweden) - **Founded**: 2009 (operating as Magnet Forensics since 2010) - **Founders**: Adam Belsher (former CEO) and Jad Saliba (founded out of law enforcement experience) ## Core Business - **Primary Industry**: Digital Forensics & Cybersecurity (Software Development) - **Target Customers**: B2G (Government/Law Enforcement), B2B (Enterprise/Corporate Security), B2C limited (incidental) - **Mission**: “To uncover the truth and protect the innocent” — empowering protectors to stay ahead of criminals and keep communities safe. ## Products & Services - **Magnet One**: An integrated digital investigation platform that acquires, analyzes, and manages evidence from mobile devices, computers, IoT, cloud services, and vehicles. AI-powered for rapid case resolution. - **Magnet AXIOM**: The company’s flagship forensic exam tool for recovering and analyzing digital evidence from multiple sources. - **Magnet Automate**: Automated triage and remote data collection for enterprise incident response. - **Magnet Review**: Collaborative case review and reporting tool for legal and investigative teams. - **Griffeye (by Magnet)**: Digital media analysis platform (acquired via Griffeye acquisition) for large-scale image and video review. - **Consulting & Training**: Professional services, certification courses, and digital forensic training programs. ## Market Standing - **Valuation/Market Cap**: Acquired by Thoma Bravo in January 2023 for **~$1.34B USD** (implied enterprise value); IPO was in 2021 at a higher valuation. - **Key Metric**: Annual Revenue of **$98.9M** (latest disclosed data) with headcount at **743 employees** (+17.1% YoY). - **Notable Investors/Partners**: Owned by **Thoma Bravo** (private equity). Key product partners include **Microsoft Security Automation**, and customers include **70%+ of Fortune 100 companies**. - **Growth Signals**: - Recent headcount growth of **+17.1% YoY**; active job postings up **+291.3% yearly**. - Serving **6,000+ agencies and organizations** across **100+ countries**. - Rapidly expanding product suite (cloud, AI, vehicle data forensics). ## Competitive Advantages - **Built by investigators, for investigators**: Founding team came from law enforcement, giving deep domain credibility and customer empathy. - **No platform lock-in**: Solutions are broadly compatible by design — work across cloud, on-prem, and hybrid environments. - **Proven enterprise trust**: 70%+ of Fortune 100 companies and thousands of government agencies rely on their tools. - **Strong R&D moat**: Heavy investment in vulnerability research, exploit engineering, and AI-powered analysis that competitors struggle to replicate. - **Post-acquisition stability**: Backed by Thoma Bravo provides capital for aggressive growth while maintaining operational autonomy. ## Strategic Focus - **AI-first investigation tools**: Embedding machine learning to accelerate evidence triage, pattern detection, and case closure. - **Cloud and hybrid expansions**: Enabling customers to run investigations in their own cloud or via Magnet-hosted SaaS. - **Vehicle and IoT forensics**: Tapping into rapidly growing demand for data extraction from cars, smart devices, and connected systems. - **International growth**: Expanding sales presence (especially Europe and Asia-Pacific) with new offices and channel partners. ## Why Work Here - **Mission-driven work**: Employees directly help fight crime, protect the innocent, and support national security — work that makes a tangible difference daily. - **Strong culture (CODE values)**: Collaboration, Ownership, Dedication, Excellence — with emphasis on trust, anonymity (not treated like a number), and team celebrations. - **Growth & development**: Fast-growing company (17% headcount growth) with mentorship programs, clear career paths, and internal mobility. - **Competitive compensation**: Great salary ranges (e.g., Engineering Manager CAD $170K, Software Engineer CAD $82K+), plus excellent vacation, corporate events, and volunteer opportunities. - **Leadership accessibility**: Executives are hands-on and accessible; leadership is described as “rolling up their sleeves” and genuinely involved. - **Work model**: Hybrid-friendly with offices in Atlanta, Waterloo (Canada), London (UK), Singapore, and Stockholm (Sweden). Significant remote flexibility. - **No AI screening**: Magnet explicitly states they do not use AI for applicant screening — human-led hiring process. ## Sources 1. [Magnet Forensics Official Careers Page](https://www.magnetforensics.com/careers-at-magnet/) 2. [LinkedIn Company Profile - Magnet Forensics](https://linkedin.com/company/magnet-forensics) 3. [Magnet Forensics Why Us Page](https://www.magnetforensics.com/why-magnet-forensics/) 4. [Lever Careers Board (Open Positions)](https://jobs.lever.co/magnetforensics) 5. [Wellfound/TechCrunch Data on Magnet Forensics](https://www.magnetforensics.com/company/) ## Other roles at Magnet Forensics - [Account Executive - Public Sector Sales](https://feeny.ai/job/account-executive-public-sector-sales-magnet-forensics-las-vegas-8ecppx3rk39k) — Las Vegas, NV - [Staff UX Designer, AI & Agentic Experiences](https://feeny.ai/job/staff-ux-designer-ai-agentic-experiences-magnet-forensics-canada-vywrtvp9c8w4) — Canada - [Country Manager](https://feeny.ai/job/country-manager-magnet-forensics-singapore-b77ba7rqk5rj) — Singapore - [AI & Automation Engineer](https://feeny.ai/job/ai-automation-engineer-magnet-forensics-united-states-z6hk7nj1ccw4) — United States - [Software Engineer, GKOS](https://feeny.ai/job/software-engineer-gkos-magnet-forensics-canada-0k4geqpyc0t0) — Canada - [Manager, IT Support](https://feeny.ai/job/manager-it-support-magnet-forensics-waterloo-qsvwaywx16k7) — Waterloo, Canada / Ontario, Canada - [Enterprise Account Executive (EMEA)](https://feeny.ai/job/enterprise-account-executive-emea-magnet-forensics-germany-77qnf43nqxgc) — Germany - [Sales Development Representative (Bilingual English & Spanish)](https://feeny.ai/job/sales-development-representative-bilingual-english-spanish-magnet-forensics-jy7srabgr5a6) — Waterloo, Canada - [Senior Product Operations Manager](https://feeny.ai/job/senior-product-operations-manager-magnet-forensics-waterloo-dzbrnap5ht7a) — Waterloo, Canada / Ontario, Canada - [Sales Development Representative (EMEA)](https://feeny.ai/job/sales-development-representative-emea-magnet-forensics-germany-3d7mfbg5bjgk) — Germany