--- title: 'AI Business Analyst at Quadbridge' canonical: 'https://feeny.ai/job/ai-business-analyst-quadbridge-kitchener-on-or-montreal-xt67eqv69xp3' type: 'job' last_seen: '2026-11-09' --- # AI Business Analyst at Quadbridge - **Company:** Quadbridge - **Location:** Kitchener on OR Montreal, Canada - **Posted:** 2026-09-15 - **Last confirmed live:** 2026-11-09 - **Apply:** https://job-boards.greenhouse.io/quadbridge/jobs/4401078009 ## Job description AI Business Analyst Who We Are: Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong partnerships with leading technology providers and close collaboration with our team and customers. With locations in Kitchener, Montreal and Vancouver, we strive to create an energetic, fun workplace where ambitious, like-minded teammates collaborate, innovate, and thrive as we continue to grow our national footprint. We are Quadbridge. See how we’re building tomorrow’s solutions, together. Role Overview: The AI Business Analyst is the bridge between Quadbridge's business stakeholders and the AI Center of Excellence's solution implementation team. You will work directly with stakeholders across the business to understand their challenges and translate them into clear, actionable AI and automation requirements, then stay engaged through delivery as part of the implementation team — working alongside AI Architects, AI Application Developers, and Data Engineers to make sure what gets built actually solves the business problem. Key Responsibilities: Duties and responsibilities include, but are not limited to, the following: - Partner with business stakeholders and AI Champions to gather, clarify, and document AI and automation requirements. - Translate business needs into clear functional requirements, user stories, and acceptance criteria for AI solutions. - Facilitate discovery workshops, stakeholder interviews, and requirements sessions to surface AI opportunities, informed by Quadbridge's capability heat map. - Classify candidate use cases against Quadbridge's use-case criticality matrix and support the AI Center of Excellence's technical review process. - Sit within the AI solution implementation team throughout the delivery lifecycle, working alongside the AI Architect, AI Application Developers, and Data Engineers. - Own and prioritize the AI/automation backlog for the AI Center of Excellence, balancing stakeholder needs against delivery capacity. - Define and track success metrics/KPIs for AI solutions in partnership with business owners. - Support user acceptance testing (UAT), solution documentation, and change management activities to drive adoption. - Maintain the AI Center of Excellence's use-case and agent inventory, including registered purpose, owner, and criticality classification. - Act as a point of contact for AI Champions bringing forward new use cases from their business units. Qualifications: - Minimum 3 years of proven experience as a business analyst, product owner, or similar role, ideally supporting technology or AI/automation initiatives. - Strong stakeholder management skills, with the ability to translate ambiguous business needs into clear, structured requirements. - Hands-on familiarity with general AI and generative AI concepts and capabilities. - Experience with requirements-gathering techniques such as user stories, process mapping, and facilitated workshops. - Understanding of AI/automation solution lifecycles, from ideation through deployment. - Comfortable working with cross-functional technical teams, including architects, developers, and data engineers. - Strong written and verbal communication skills, able to document requirements clearly for both technical and non-technical audiences. - Experience with backlog management and prioritization tools (e.g., Azure DevOps, Jira). Nice-to-have: - Familiarity with Microsoft Foundry and/or Copilot Studio. - Experience with AI governance frameworks or use-case criticality/risk classification. - Background in process improvement, change management, or business capability mapping. - Experience supporting client-facing or professional services engagements. Education & Certifications: - Diploma or degree in Business Administration, Information Technology, Computer Science, or a related field. - Relevant certifications (e.g., CBAP, CSPO, PMI-PBA) are an asset. Why Quadbridge: - Invest in Your Future – Benefit from our RRSP program to help you plan ahead - Grow With Us – Take advantage of ongoing professional training and development opportunities. - Comprehensive Coverage – A complete health, dental, life, STD and LTD insurance plan - Top-Tier Equipment – We provide everything you need to do your best work. - A Vibrant Workplace – Join us for monthly social and team building events. - Perks You’ll Love – In our Montreal office, enjoy catered breakfast and lunch and a gym. - Stay Connected – Eligible positions receive a phone allowance to keep you plugged in. - Bring Your Best Friend – Our offices are pet-friendly! Quadbridge is an equal opportunity employer, committed to diversity and inclusion in compliance with the Canadian Human Rights Act and Employment Equity Act. If you require accommodations under the Accessibility for Ontarians with Disabilities Act (AODA) and other applicable Canadian laws during the interview process, please inform us, and we will ensure your needs are met. Work Schedule: Monday to Friday, 8:30 a.m. to 5 p.m. Full-time, permanent, Hybrid Salary Range: $85,000 to $95,000, plus bonus Application Deadline: Applications reviewed on a rolling basis. This posting is for a newly created role. We may use technology, including AI tools, to support aspects of the recruitment process ## About Quadbridge ## Company Overview - **One-liner**: Quadbridge is a North American full-service IT solutions partner delivering end-to-end hardware, software, cloud, managed services, and cybersecurity to medium and large enterprises. - **Entity Type**: Private (bootstrapped, no disclosed venture funding) - **Headquarters**: Montreal, Quebec, Canada (with offices in Vancouver, Kitchener, and Phoenix, AZ) - **Founded**: 2007 - **Founders**: Not publicly listed; executive leadership includes CEO PJ Emam and President Steve Leslie ## Core Business - **Primary industry**: IT services and solutions – hardware/software procurement, managed IT, cloud transformation, cybersecurity, and licensing. - **Target customers**: Medium to large enterprises across the U.S. and Canada (B2B). - **Mission/purpose**: “We exist to drive success through technology” – delivering scalable technology solutions with agility and responsiveness. ## Products & Services - **Hardware & Software Procurement**: Sourcing and supply of IT hardware and software from leading vendors (Microsoft, Cisco, Dell, etc.). - **Managed IT Services**: Ongoing infrastructure management, help desk, and support (Level 2 technical support, etc.). - **Cloud & Data Center Transformation**: Design, migration, and management of cloud platforms (Microsoft Azure, Microsoft Fabric, Databricks). - **Cybersecurity**: Security assessments, implementation, and managed security services. - **Microsoft Licensing & CSP**: Licensing optimization, compliance, and funding programs (CoreView assessments). - **Professional Services**: Solution architecture, pre-sales, and consulting (AI, enterprise architecture, data platforms). - **Device Lifecycle Services**: Procurement, deployment, and refresh of end-user devices. ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: Annual revenue exceeded $50 million (as of 2022); average YOY growth of 80% - **Notable Investors/Partners**: Strategic partnerships with Microsoft, Cisco, Dell, and other major hardware/software vendors. - **Growth Signals**: - Ranked on Canada’s Growth 500 list for 4 consecutive years (fastest-growing IT company in Montreal). - Acquired Able One Systems (Kitchener, ON) in 2020 and DTM Systems Corp. (Vancouver, BC) in 2022. - Headcount over 400 employees; expanded from 7 to 30 employees in early years. - U.S. market revenue growth of over 300% (representing 80% of total revenue). ## Competitive Advantages - **Full-service, one-stop shop**: Covers hardware, software, cloud, managed services, and cybersecurity – clients work with a single account manager across all regions. - **Deep vendor partnerships**: Close relationships with Microsoft, Cisco, Dell, etc., enabling competitive pricing and access to funding programs. - **Proven acquisition strategy**: Geographic expansion through strategic acquisitions (Ontario, British Columbia) without diluting service quality. - **Agility and responsiveness**: Entrepreneurial culture with ability to customize solutions for mid-market and enterprise clients. ## Strategic Focus - **AI and enterprise architecture**: Recently posted roles for Director of AI and Enterprise Architecture and Data Platform Solution Architect (Microsoft Fabric, Azure Databricks), signaling a push into AI-driven solutions. - **Scaling managed services**: Expanding service operations and technical support to handle growing client base. - **North American expansion**: Continued growth in both Canadian and U.S. markets, with offices in Montreal, Vancouver, Kitchener, and Phoenix. - **Modernization and compliance**: Helping clients modernize infrastructure while ensuring licensing compliance and security. ## Why Work Here - **Culture**: Values-driven environment (“Think Bold and Build”, “Own It. Lead It. Make It Happen.”) with a focus on empathy, integrity, and resourcefulness. - **Perks**: In-house restaurant with subsidized, health-focused breakfasts and lunches prepared by a professional chef; free on-site gym with lockers and showers; snacks and coffee throughout the day. - **Work environment**: Modern open-spaced office in Montreal (across from Canal Lachine), easily accessible by car and transit. Hybrid workspace policy (as noted on Built In). - **Growth opportunity**: Join one of Canada’s fastest-growing tech companies; employees are encouraged to take ownership and drive results. - **Team**: Dynamic, entrepreneurial team with strong collaboration across departments and offices. ## Sources 1. [quadbridge.com](https://www.quadbridge.com/) 2. [quadbridge.com/about-us](https://www.quadbridge.com/about-us) 3. [quadbridge.com/careers](https://www.quadbridge.com/careers) 4. [linkedin.com/company/quadbridge](https://www.linkedin.com/company/quadbridge) 5. 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