---
title: 'AI CRM Analyst - Hybrid at Clara'
canonical: 'https://feeny.ai/job/ai-crm-analyst-hybrid-clara-bogota-d-c-710kdtn2y7ap'
type: 'job'
last_seen: '2026-11-06'
---

# AI CRM Analyst - Hybrid at Clara 

- **Company:** Clara 
- **Location:** Bogota D.C., Colombia / Buenos Aires, Argentina / Mexico City, Mexico / Sao Paulo, Brazil
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-06
- **Apply:** https://job-boards.greenhouse.io/clara/jobs/5283288007

## Job description

Clara is the leading platform in Latin America for companies to execute and manage every payment operation. More than 50,000 leading and fast-growing businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the region’s fastest-growing company. We’re passionate about helping every company we work with become more effective—and, through that, raising the region’s competitiveness. We’re ~400 people, backed by Notable Capital, Coatue, Kaszek, monashees, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others.

AI CRM Analyst

Mexico City, Sao Paulo, Bogotá, Buenos Aires (Hybrid)

## What you'll do

We're looking for a high-ownership, data-informed AI CRM Analyst with 2+ years of hands-on experience in startup or tech environments to help build, optimize, and scale our customer lifecycle programs across Latin America.. Sitting at the intersection of Growth, Lifecycle Marketing, Data, and Tech, you will own lifecycle initiatives end-to-end — from identifying opportunities and defining audiences to building, launching, measuring, and iterating behavior-triggered interventions. You will use AI and automation to increase the team's speed and scalability while driving activation, product adoption, retention, and business impact across our B2B fintech ecosystem.

You will

- Own multi-channel lifecycle initiatives end-to-end: identify opportunities, define audiences and hypotheses, and build, test, launch, and optimize automated onboarding, activation, adoption, and retention journeys using platforms like Customer.io or HubSpot.
- Build AI-powered CRM workflows: use AI and automation tools (e.g., n8n, Claude, Make) to automate repetitive operations, accelerate analysis and campaign development, and prototype new lifecycle capabilities that improve team scalability.
- Design and run lifecycle experiments: develop hypotheses and test audiences, messaging, channels, timing, incentives, and lifecycle interventions to improve customer and business outcomes.
- Identify lifecycle opportunities through data: analyze customer behavior, product usage, and funnel performance to identify high-potential audiences, adoption gaps, and opportunities to improve activation, retention, and product usage.
- Maintain data & operational quality: collaborate with Product, Data, and Customer Happiness teams to ensure clean event tracking, error-free campaign setup, and compliant messaging lists.

## Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.

Must haves

- 2+ years of hands-on CRM, Lifecycle, or Growth experience in a high-growth startup, tech company, or B2B SaaS environment.
- Practical CRM tool fluency: demonstrated experience setting up lifecycle journeys, audience segments, and automated campaigns in Customer.io, Braze, HubSpot, or similar tools.
- AI & automation capabilities: hands-on experience using AI tools and workflow automation to solve real operational problems, reduce manual work, or improve campaign execution. Able to explain what they built, how it works, and the impact achieved.
- Analytical capability: comfortable using customer and product data to identify opportunities, define audiences, evaluate experiments, and connect lifecycle initiatives to core business metrics such as activation, product adoption, retention, churn, and TPV.
- Attention to operational detail: rigorous QA, accurate audience targeting, and reliable campaign execution
- Bilingual proficiency: working proficiency in English (our corporate language) and either Spanish or Portuguese.
- A bias toward building and testing: comfortable prototyping quickly, validating thoroughly before launch, and continuously improving based on results.

Nice to haves

- Basic technical proficiency (SQL for database querying, HTML/CSS for email template tweaking).
- Familiarity with Product-Led Growth (PLG) mechanics and customer health tracking.
- Prior experience in Fintech, financial technology products, payments, or corporate card lifecycle workflows.

## Why Clara

- A high talent-density team driven to make an impact in Latin America — low ego, high ownership.
- Competitive salary and stock options (ESOP) from day one.
- An annual learning budget and accelerated development paths.
- English is our working language, with Spanish and Portuguese every day.

## How we work

- Clarity — Open and direct communication: we say what we mean and give context where it matters.
- Simplicity — If it can be simpler, it should be.
- Ownership — We own everything we do, end to end. When something needs to happen, we don't wait.
- Pride — We hold ourselves to a high standard, and it shows in what we deliver.
- ABC (Always Be Changing) — We adapt fast, embrace change, and keep learning.
- Inclusivity — Diverse ideas, stories and perspectives build a better Clara.

If you meet the must-haves, apply — the nice-to-haves are a bonus, not a requirement.

## About Clara 

## Company Overview
- **One-liner**: Clara is the leading corporate payments and spend management platform in Latin America, providing companies with corporate cards, bill payments, cross-border transfers, and AI-powered expense management.
- **Entity Type**: Private (Debt-II stage; total funding of $770M)
- **Headquarters**: São Paulo, Brazil (Rua Doutor Renato Paes de Barros, 33, Itaim Bibi)
- **Founded**: 2020
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Fintech / Corporate Payments & Spend Management
- **Target customers**: B2B; mid-market to enterprise companies across Latin America (30,000+ companies in Mexico, Brazil, and Colombia)
- **Mission or purpose**: To build world-class financial infrastructure for Latin America, enabling businesses to scale without borders.

## Products & Services
- **Corporate Credit Cards**: Global and local cards with customizable limits, controls, and real-time oversight for team spending.
- **Bill Pay & Cross-Border Payments**: Automated vendor payments and cross-border transfers.
- **Expense Management Platform**: AI-powered expense reporting, approvals, compliance, and receipt matching (Smart Match).
- **TravelPay**: Virtual cards and tracking for all travel-related payments, preventing unauthorized charges.
- **Reimbursements**: Fast, automated reimbursement flows for out-of-pocket spend.
- **Clara Intelligence™**: Real-time analytics and AI-driven insights that centralize and analyze all company spend.
- **Integrations**: Direct integrations with leading ERPs (Oracle NetSuite, SAP Concur, Zoho Expense, ARGO Solutions).

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total funding of $770M (including debt); most recent round was Debt-II raised 5 months ago (as of mid-2026)
- **Notable Investors/Partners**: monashees, Kaszek, Canary, Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, Goldman Sachs
- **Growth Signals**: Named LatAm’s fastest-growing company by the Financial Times in both 2025 and 2026; serves 30,000+ companies across Mexico, Colombia, and Brazil; raised $80M in sales growth funding (per Bloomberg); expanding Brazil operations "quickly" (per Reuters)

## Competitive Advantages
- **Regional focus**: Purpose-built for Latin America, solving local pain points (cross-border payments, local card issuance, tax optimization) that global competitors often miss.
- **AI-powered platform**: Clara Intelligence™ provides real-time spend analytics and automated receipt matching, saving customers an average of 4.6M hours of work and +30% in tax deductions.
- **Scale & trust**: Trusted by 30,000+ industry leaders; named LatAm’s fastest-growing company by the Financial Times (2025, 2026).
- **Enterprise-grade security**: ISO 27001 and PCI DSS 4.0 certified.

## Strategic Focus
- **Geographic expansion**: Deepening presence in Brazil (growing "quickly" per Reuters) and scaling across Mexico and Colombia.
- **Product breadth**: Continuing to build an all-in-one financial OS for LatAm businesses, including bill pay, cross-border payments, and AI-powered spend intelligence.
- **Capital markets**: Recently raised $80M for sales growth (per Bloomberg) and additional debt financing to fuel expansion.

## Why Work Here
- **Culture**: Described as a place where people are "smart, own their work, and care deeply about the mission, and about each other." Values include Ownership, Simplicity, Pride, Clarity, Inclusivity, and "ABC (Always Be Changing)."
- **Remote/hybrid policy**: Remote-first flexibility; some roles (e.g., Finance Analyst in São Paulo) are hybrid.
- **Benefits**: Competitive salary, equity, health coverage, remote-first flexibility, learning and development budget, home office stipend, parental leave, and flexible PTO.
- **Engineering culture**: High ownership from day one; work reaches 30,000+ companies across a region of 650 million people. Teams include Engineering, Data Science, Risk, Product, Operations, Marketing, Sales, and Customer Happiness.
- **Growth opportunity**: Named LatAm’s fastest-growing company; employees get to "do the best work of their lives" at massive scale.

## Sources
1. [clara.com](https://www.clara.com/)
2. [clara.com/careers](https://www.clara.com/resources/careers)
3. [Greenhouse Job Board](https://job-boards.greenhouse.io/clara)
4. [CB Insights](https://www.cbinsights.com/company/clara-2)

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