--- title: 'AI Enablement Engineer at Keyloop' canonical: 'https://feeny.ai/job/ai-enablement-engineer-keyloop-ho-chi-minh-city-thr7yyg8rek4' type: 'job' last_seen: '2026-09-07' --- # AI Enablement Engineer at Keyloop - **Company:** Keyloop - **Location:** Ho Chi Minh City, Vietnam - **Work type:** hybrid - **Posted:** 2026-08-18 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/keyloop/1aa2feb0-f1fd-4d45-967e-3c1e2eda3e62 ## Job description Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? The Opportunity Keyloop is in the middle of an AI-enabled transformation, driven by the AI Empowered Programme — a board-mandated effort to lift AI maturity across our ~80 Product & Engineering teams. Two teams sit at the heart of it: Keystone, which builds the underlying AI capability and technical pathways, and Impost, which enables teams to adopt that capability hands-on. We're looking for an highly motivated AI Enablement Engineer to join Impost and help our engineering teams put Keystone's AI capability to real, effective use. The primary mode of engagement is through a team's AI Champion — coaching, mentoring, or pairing with them to drive sustained, long-term change. You'll also work directly with teams for shorter periods to help resolve specific technical challenges, or gain the kind of deep, first-hand insight that's only visible from inside a team's day-to-day work and feeding it back into the programme. This is a hands-on software engineering role, not an "engineer who used to code." You'll sit on the frontline of AI-driven development lifecycle innovation at Keyloop — as part of the Impost team, you'll be the first adopter team for Keystone's experimental new solutions, taking ownership of real internal systems as genuine test grounds. You'll contribute directly to Keystone's solutions — sometimes through early feedback on what's rough or missing, sometimes through hands-on contribution and pull requests. Keyloop itself is a dual-speed technology organization: a large, successful DMS heritage business running on established platforms built up over decades, alongside Fusion — a modern, cloud-native Automotive Retail Platform built on AWS, event-driven domain services. You won't need to master every technology across that estate yourself — each team owns its own stack, and that expertise stays with them. Your focus is AI: helping teams leverage Claude Code, skills, agents, and Keystone's recommended solutions effectively, whatever stack they happen to be working in. ## What You'll Bring Must-have: - Fluency in AI assisted and agentic software development - Strong, hands-on engineering background with genuine credibility pairing and mentoring other engineers on real technical problems. - Comfort mastering new, evolving AI capability early — often ahead of formal documentation or a fixed playbook. - A genuine interest in, and demonstrated ability to have a strong positive impact on the growth of others — through pairing, mentoring, coaching, or developer advocacy. This role is built around lifting other people up, not working heads-down in isolation; if that's not energizing to you, this isn't the right fit. - Ability to read a team's context and choose the right mode of engagement (direct vs. through a Champion) rather than applying one approach everywhere. - Experience working effectively across a distributed, multi-location engineering organisation. - Based in, or willing to work from, Oulu, Finland or Ho Chi Minh City, Vietnam. ## What You'll Do - Direct & Champion-Mediated Enablement: Provide hands-on technical support, training, and mentoring on Keystone's AI capability — working directly with a team or through its AI Champion, depending on context and champion maturity. - Champion Development: Build the technical capability of AI Champions so they can scale enablement within their own teams, multiplying Impost's reach beyond what a small central team could do alone. - Early Adoption ("Dogfooding"): Take ownership of real internal systems — starting with the OEM TTV Dashboard — as the test ground for Keystone's experimental new solutions before they reach any other team. Build with them, break them, and feed what you learn directly back into Keystone's own development, through early feedback or, where appropriate, hands-on contribution and pull requests. - Field Feedback & Cross-Pollination: Surface what works and what doesn't from real engagements; escalate unresolved technical friction to Keystone; spot effective practices in one team and help spread them to others. - Triage: Recognise when a team's blocker isn't a technical/AI problem, and surface it to the Enablement Workstream for routing — rather than trying to solve it yourself. - Community & Advocacy: Stay active in relevant AI communities of practice and forums as a natural part of the job; contribute technical content, demos, or talks as capacity allows. - AI Landscape & Continuous Learning Proactively track developments in AI tooling and practices internally and externally. Bring relevant insights into the organisation and translate them into actionable enablement opportunities before they are asked for. Nice-to-have: - A genuine interest in agile ways of working, and how they intersect with AI-driven change. You'll work closely with Agile Coaches on adoption that disrupts both what a team builds with and how a team works — the more fluently you can partner with them across both dimensions, the more effective that adoption becomes. - Prior experience in a platform, developer-experience, or enablement-focused engineering role. ## About Keyloop ## Company Overview - **One-liner**: Keyloop is the world’s largest automotive technology company, providing platforms and tools that connect car retailers and manufacturers across more than 90 countries to power the full retail journey. - **Entity Type**: Private (acquired by Francisco Partners in 2021) - **Headquarters**: Reading, United Kingdom - **Founded**: Originated over 40 years ago (as Kerridge); rebranded as Keyloop in 2021 - **Founders**: Original founders not publicly disclosed; the company traces its roots to Kerridge in Hungerford, UK ## Core Business - **Primary industries**: Automotive retail technology, dealer management software, omnichannel retailing, and customer experience solutions - **Target customers**: B2B – automotive retailers (dealerships) and OEMs (car manufacturers) - **Mission or purpose statement**: To use technology to make car buying and servicing simpler, smoother, and better for everyone, putting exceptional experiences first (“Experience-First”). ## Products & Services Keyloop offers a suite of SaaS and integrated solutions for the automotive retail ecosystem. Major offerings include: - **Keyloop DMS (Dealer Management System)** – Core platform for dealership operations (sales, service, parts, finance). - **enquiryMAX** – Sales engagement and lead management platform for dealers. - **RAPID RTC** – Real-time customer communication and service marketing tool. - **MotorDocs** – Digital document management and e-signature solution for vehicle transactions. - **FISC** – Integrated financial services and compliance platform. - **SilverBullet** – Vehicle marketing and merchandising solution to accelerate online sales. - **SERTI** – Warranty and service contract administration platform. - **Automotive Transformation Group (ATG)** – Omnichannel retailing and digital customer journey solutions. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Annual Revenue of GBP 113 million (per LinkedIn, 2025 data) - **Notable Investors/Partners**: Owned by Francisco Partners (a leading tech investment firm); partners with 80+ OEMs and 20,000+ retailers - **Growth Signals**: - Acquired seven companies since 2021 (enquiryMAX, RAPID RTC, MotorDocs, FISC, SilverBullet, SERTI, ATG) - Headcount approximately 1,862 (+4.7% YoY, +108 people) - Global presence: offices across 32 countries including UK, India, Canada, Czechia, Spain - 100,000+ LinkedIn followers (monthly +0.5%, yearly +8.9%) ## Competitive Advantages - **Scale and legacy**: Nearly 50 years of automotive domain expertise; trusted by 20,000+ retailers and 80 OEMs in 90+ countries – the largest global automotive technology company. - **Experience-First platform**: A unified approach that connects the entire customer journey, from online browsing to service bay, differentiating from fragmented point solutions. - **Deep OEM integrations**: Longstanding relationships with manufacturers and a partner ecosystem that makes switching costly for clients. - **Tailored acquisitions**: Strategically adding best-in-class solutions (e.g., ATG for omnichannel, RAPID RTC for communications) to create a comprehensive integrated suite. ## Strategic Focus - **Building the world’s first truly connected auto retail ecosystem** – integrating data, retailers, OEMs, and partners. - **Artificial Intelligence and innovation**: Hiring for AI Solutions Engineer (Salesforce Agentforce) and pushing AI/ML capabilities (CTO Amit Monovich brings cloud/AI expertise from Salesforce). - **Continued acquisition and partner growth**: Actively seeking more partners that share the “Experience-First” vision. - **Sustainability**: “Power to Change” initiative focusing on environmental impact, community volunteering, and employee well-being. ## Why Work Here - **Culture**: “Experience-First” mindset – the same customer-centric philosophy is applied internally, attracting top talent and fostering an environment where meaningful contributions are recognised. - **Flexibility**: Truly flexible and hybrid work opportunities; focus on outcomes rather than days in the office. Offices worldwide for collaboration, but remote work is supported and trusted. - **Growth and development**: Well-established frameworks for career development; employees are empowered to take charge of their own success and learning. - **Diverse teams**: Distributed across 32 countries with a global mindset; roles in engineering, product, customer enablement, sales, marketing, IT, finance, and more. - **Perks**: Emphasis on work-life balance, meaningful work in a rapidly digitising industry, and a chance to shape the future of automotive retail. ## Sources 1. [keyloop.com/careers](https://keyloop.com/careers) 2. [keyloop.com/about-us](https://keyloop.com/about-us) 3. [jobs.lever.co/keyloop](https://jobs.lever.co/keyloop) 4. [linkedin.com/company/keyloop](https://linkedin.com/company/keyloop) 5. 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