---
title: 'AI Engineer (Agents) at Felix Technologies, Inc.'
canonical: 'https://feeny.ai/job/ai-engineer-agents-felix-technologies-inc-new-york-qmryevvgqs59'
type: 'job'
last_seen: '2026-09-05'
---

# AI Engineer (Agents) at Felix Technologies, Inc.

- **Company:** Felix Technologies, Inc.
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-07-14
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.gem.com/felix/am9icG9zdDrDzVsOMpywsl74zfDtPYG2

## Job description

## About Us

At [Félix](https://felixpago.com/), we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.

We are a hyper-growth Series C company, backed by over $200 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and Andreessen Horowitz with support from General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get things done with urgency and focus.

Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.

## About the Role

We are seeking a proactive and highly skilled AI Engineer to join our core AI team. This role is central to Félix's next phase of growth, focusing on designing, building, and scaling autonomous AI Agents that will integrate directly into our product and internal operations. We are building a world-class AI team and believe great talent comes in various shapes. We are open to hiring at the Semi-Senior, Senior, or Staff level. We will calibrate your role, title, and compensation package based on your technical depth, architectural ownership, and the scope of impact you’ve historically delivered.

You will be instrumental in evolving our WhatsApp-based AI platform beyond simple Q&A into a sophisticated, multi-agent system capable of reasoning, planning, and executing complex, multi-step tasks across our critical functions (e.g., loans, payments, fraud). You will partner closely with different engineering teams and PMs to translate our AI strategy into a tangible roadmap and bring it to life. This is a unique opportunity to apply a bias toward action and an experimentation spirit to solve deeply meaningful, real-world problems for Latin immigrants in the U.S. If you thrive in a rapid-iteration environment and want to build the infrastructure that powers a hyper-growth fintech, this is your mission.

## Responsibilities

- Production-Grade Agent Architecture: Architect, develop, and maintain scalable, stateful AI agents. You won't just build "demos"; you will ship hardened systems using Python and modern frameworks (Google ADK, LangGraph, CrewAI, etc.) that handle real-world edge cases.
- LLMOps & Observability: Establish production monitoring for agentic workflows. Implement tracing and observability (e.g., LangSmith, Arize Phoenix, or Weights & Biases) to track reasoning paths, tool-calling success rates, and latency bottlenecks.
- End-to-End Production Integration: Lead the integration of AI agents into core product infrastructure (Payments, Fraud, etc.). Own the full lifecycle, from containerization (Docker/Kubernetes) to CI/CD deployment and post-launch stability.
- Advanced Evaluation Pipelines: Move beyond basic metrics. Design automated "evals-as-code" using LLM-as-a-judge, semantic similarity testing, and adversarial benchmarking to ensure agent safety and groundedness before every release.
- Performance & Cost Engineering: Optimize RAG pipelines and agent loops for production constraints. Implement caching strategies, prompt compression, and model routing to balance inference costs with high-performance requirements.
- Technical Leadership: Mentor junior engineers on software craft. Drive best practices in asynchronous programming, error handling for non-deterministic outputs, and structured data validation (Pydantic, etc.).

## Requirements

- Experience: 7+ years of hands-on experience in software engineering, with at least 2 years dedicated to building and deploying production-grade AI/ML applications, specifically focused on Large Language Models (LLMs) or generative AI.
- Technical Mastery: Mandatory expertise in Python and deep familiarity with 1 core LLM APIs and frameworks (OpenAI SDK, Google AI SDK, CrewAI, LangChain, etc.).
- Agentic System Knowledge: Proven experience implementing agentic systems, including knowledge of RAG, vector databases, and memory/state management.
- Engineering Fundamentals: Strong understanding of software development best practices, version control (Git/GitHub), and CI/CD pipelines. Experience with personal projects or demonstrable contributions on GitHub is a strong plus.
- Execution & Communication: Proven ability to translate high-level business needs into concrete, maintainable, and well-tested code.
- These are the applicable requisites, although equivalent competencies in any of the above will also be considered.

## What We Offer

Base Salary (by level) Flexible depending on location and interview performance

- - Mid: $105,000–$170,000
- Senior: $160,000–$245,000
- Staff: $230,00–$320,000
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment

## Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.

Want to learn more about our privacy practices? Check out our [Privacy Policy](https://www.felixpago.com/en/legal).

## About Felix Technologies, Inc.

## Company Overview
- **One-liner**: Félix is an AI-powered financial services platform that enables Latino immigrants in the U.S. to send money to Latin America via WhatsApp and is expanding into broader cross-border financial products.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, United States (also operates with a remote HQ model)
- **Founded**: 2021
- **Founders**: Manuel J Godoy (Co-Founder & CEO), Bernardo Garcia (Co-Founder)

## Core Business
- **Primary Industry**: Financial Services – Remittances and cross-border payments.
- **Target Customers**: B2C – Latino immigrants in the United States sending money to family in Latin America (Mexico, Guatemala, Honduras, El Salvador, Colombia, Ecuador, Peru, and more).
- **Mission / Purpose**: To build the financial companion for Latino immigrants in the United States, starting with remittances and expanding into the broader financial life that follows.

## Products & Services
- **Félix WhatsApp Chatbot**: Core product – an AI-powered chatbot integrated into WhatsApp that allows users to send money to Latin America in three steps. No app download required. Supports payments via credit/debit card or cash, with recipients receiving funds in bank accounts or via store pickup.
- **Broader Financial Services (in development)**: Félix is expanding beyond remittances into additional financial services for Latino immigrants, including managing money across borders with trust, speed, and simplicity.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Total Funding – $99.5M (as of May 2025) across six rounds (Pre-Seed, Seed, Series A, Series B). Annual Revenue reported at $1.5M.
- **Notable Investors/Partners**: QED Investors (led Series B), Castle Island Ventures (led Series A), Switch Ventures (led Pre-Seed), HTwenty, Monashees, General Catalyst Customer Value Fund.
- **Growth Signals**:
  - Processed over $6B in transactions since inception.
  - Headcount grew ~99.2% year-over-year to 261 employees (across 15 countries).
  - Expanded services to Guatemala and Honduras after initial focus on Mexico.
  - 93 active job postings (as of late 2025/early 2026), with yearly job posting growth of +389.5%.

## Competitive Advantages
- **Deeply integrated with WhatsApp**: Users can send money without leaving a chat app they already use, lowering barriers to adoption.
- **Latino-built, culturally tailored**: Team understands the financial, cultural, and emotional reality of sending money home; support in Spanish, 24/7.
- **Technology stack**: Combines AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible.
- **Top-tier investor backing**: Over $100M from respected global fintech and crypto investors, validating the model.

## Strategic Focus
- **Expansion into full financial services**: Moving beyond remittances to become the financial companion for Latino immigrants (e.g., savings, lending, credit).
- **Geographic growth**: Adding new sending corridors (e.g., El Salvador, Colombia, Ecuador, Peru) and recipient countries.
- **Product development**: Leveraging AI and chat-based interfaces to simplify more financial tasks.

## Why Work Here
- **Culture**: Described as a hyper-growth Series B company with a “legendary” mission – a group of high-performers united by an obsession with customer empowerment. Values include inclusion, speed, and impact.
- **Remote/hybrid policy**: Remote-first HQ in San Francisco, with offices in SF and distributed across 15 countries (including Mexico, Argentina, Brazil, Colombia, etc.). Offers flexibility.
- **Engineering & growth**: Strong emphasis on tech (101 employees in technical roles). Active hiring for senior software engineers, data analysts, credit risk analysts, fraud specialists, and product managers.
- **Notable perks**: Backed by top investors; opportunity to work on cutting-edge AI, blockchain, and stablecoin technology for a mission-driven product that serves an underserved market.

## Sources
1. [jobs.gem.com](https://jobs.gem.com/felix) – Career page and company data
2. [linkedin.com](https://linkedin.com/company/felix-pago) – Company details, workforce, and financials
3. [felixpago.com](https://www.felixpago.com/en/what-is-felix) – Product description and service regions
4. [felixpago.com](https://www.felixpago.com/en/life-at-felix) – Culture, milestones, and mission

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