---
title: 'AI Engineer at Backbase'
canonical: 'https://feeny.ai/job/ai-engineer-backbase-hyderabad-47v9fhwhy8n2'
type: 'job'
last_seen: '2026-10-17'
---

# AI Engineer at Backbase

- **Company:** Backbase
- **Location:** Hyderabad, India
- **Posted:** 2026-10-12
- **Last confirmed live:** 2026-10-17
- **Apply:** https://job-boards.greenhouse.io/workatbackbase/jobs/8141272

## Job description

Backbase has entered a new era of digital banking with the launch of the world’s first AI-Native Banking OS. This is not just a platform; it is a fundamental shift in how banks operate. By unifying digital channels, front-office workspaces, and back-office operations under a single Control Plane, we enable banks to run as one. Our OS coordinates execution across customers, employees, and AI agents, ensuring every action is authorized, governed, and context-aware. At Backbase, we are transforming the promise of AI into measurable business impact for over 120 leading financial institutions globally.

What you’ll do:

Build enterprise-grade AI agents: You'll collaborate closely with clients to architect, build, and deploy robust AI agents capable of operating at scale.

Evolve agent development lifecycle: Adapt established software engineering practices to address the unique challenges of AI agents, specifically regarding non-deterministic behaviors, natural language integration, and LLM dependencies.

Accelerate generative agent development: Leverage modern tools like Cursor and Claude Code to speed up agent creation, while exploring the design of harness and self-optimizing systems that improve through real-world usage, user feedback, and self-play loops.

Shape the future of product & platform: Your team’s direct work with customers will guide the evolution of Backbase’s product & platform. You’ll surface unmet needs, prioritize initiatives, and collaborate with product, and platform teams to shape the future of AI agent development and Backbase’s product & platform.

What you’ll bring:

- 🚀 Experienced: Minimum 3 years in building agentic applications.
- 🧠 Technically Strong: Proficient in Python, with hands-on experience in Agentic AI frameworks, architectures, design patterns, knowledge-base, AI-search, retrieval-augmented generation, context engineering, evaluation, and guardrailing.
- 🧩 Agentic Thinker: Well-versed in modern AI agent patterns including MCP, A2A, ACP. You understand how to build modular systems where agents collaborate, reason, and adapt to context dynamically.
- 🌟 Startup Mindset: You're a self-starter—proactive, resourceful, curious, and comfortable moving fast.
- 🗣️ Excellent Collaborator: Strong communicator and documentation advocate who believes in sharing knowledge and building for scale.

## About Backbase

## Company Overview
- **One-liner**: Backbase builds the AI-native Banking OS that unifies digital channels, front office, and operations so banks can coordinate customers, employees, and AI agents from one platform.
- **Entity Type**: Private (no public ticker; no funding rounds disclosed – appears organically grown)
- **Headquarters**: Amsterdam, Netherlands
- **Founded**: 2003
- **Founders**: Not publicly available (described as “founder-led” but names not stated on the provided sources)

## Core Business
- **Primary industry**: Banking technology / financial services software
- **Target customers**: B2B – large banking institutions (120+ banks globally, serving 75M+ daily users)
- **Mission/purpose**: “We built something that didn't exist before – an AI-native Banking OS where humans and AI agents work side by side, at scale, inside real banks.”

## Products & Services
- **AI-native Banking OS**: A unified platform that sits above legacy cores, CRMs, and data platforms. It orchestrates customer engagement (digital banking, conversational banking, front-office workspaces) and banking operations (high-volume processes like disputes, payments, lending). Designed to be deployed incrementally without rip-and-replace. Includes native AI agents for governance, automation, and auditability.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: 2,000+ employees globally, 50% of team in R&D, 120+ banks as customers, 75M+ active daily users across the platform
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Expanding globally with 16 offices across 5 continents; notable customer examples include I&M Bank (Africa) which grew onboarding from 2,000 to 21,000 new customers per month, and Techcombank (Vietnam) achieving 50% of savings and investments through digital. The company is actively hiring and describes itself as “in the middle of the biggest shift in banking’s history.”

## Competitive Advantages
- **Unified Frontline architecture** – breaks down fragmentation between digital channels, front office, and operations, enabling banks to move fast without sacrificing compliance or security
- **AI-native from the ground up** – not a bolt-on; full governance and audit trails for every AI decision
- **Progressive modernization** – works with existing cores, no big-bang migration required
- **18+ years of banking domain expertise** (since 2003) with a singular focus on banking since 2012

## Strategic Focus
- Deepening AI integration into banking workflows (Elastic Operations – scaling throughput without scaling headcount)
- Expanding global footprint (17 offices, including recent additions in Hyderabad, Riyadh, Mexico City, and Toronto)
- Continuing to shift banks from legacy fragmentation to a unified, composable operating system

## Why Work Here
- **Culture**: Described as “ambition without ego,” “bias for action,” “you own what you ship,” and “the work is the standard.” Flat structure with no micromanagement.
- **Work model**: Hybrid – “Where you do your best work is up to you.” Offices in 17 locations globally.
- **Perks**: Annual learning budget, global exposure, wellness support, real ownership of projects from day one.
- **Engineering focus**: 50% of the team in R&D; real AI running in production, not just pilots.

## Sources
1. [backbase.com/careers](https://www.backbase.com/careers)
2. [backbase.com/about](https://www.backbase.com/about)
3. [backbase.com](https://www.backbase.com/)
4. [linkedin.com/company/backbase](https://www.linkedin.com/company/backbase)

## Other roles at Backbase

- [Principal Solution Architect](https://feeny.ai/job/principal-solution-architect-backbase-atlanta-ahr40mxr76wd) — Atlanta, GA
- [Principal Solutions Engineer](https://feeny.ai/job/principal-solutions-engineer-backbase-amsterdam-vv6k7xrvrbnq) — Amsterdam, Netherlands
- [Senior Software Development Engineer in Test (SDET)](https://feeny.ai/job/senior-software-development-engineer-in-test-sdet-backbase-ho-chi-minh-city-n6zvcntn0b4n) — Ho Chi Minh City, Vietnam
- [Senior AI Engineer](https://feeny.ai/job/senior-ai-engineer-backbase-hyderabad-yg0923r26tjh) — Hyderabad, India
- [Senior Android Engineer](https://feeny.ai/job/senior-android-engineer-backbase-hyderabad-3k4efjyxzsar) — Hyderabad, India
- [Platform Engineer](https://feeny.ai/job/platform-engineer-backbase-hyderabad-168brg392h53) — Hyderabad, India
- [Senior System Engineer](https://feeny.ai/job/senior-system-engineer-backbase-hyderabad-z98ybxp1nbgp) — Hyderabad, India
- [Senior Platform Engineer](https://feeny.ai/job/senior-platform-engineer-backbase-hyderabad-f68sytt076b4) — Hyderabad, India
- [Senior Platform Engineer](https://feeny.ai/job/senior-platform-engineer-backbase-hyderabad-f7zdqjjvy3zf) — Hyderabad, India
- [Senior AI Engineer](https://feeny.ai/job/senior-ai-engineer-backbase-hyderabad-eehywe31cy40) — Hyderabad, India