---
title: 'AI Knowledge & Intelligence Specialist at monday.com'
canonical: 'https://feeny.ai/job/ai-knowledge-intelligence-specialist-monday-com-tel-aviv-ff973p3nncqz'
type: 'job'
last_seen: '2026-11-05'
---

# AI Knowledge & Intelligence Specialist at monday.com

- **Company:** [monday.com](https://feeny.ai/companies/monday-com)
- **Location:** Tel Aviv, Israel
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-28
- **Last confirmed live:** 2026-11-05
- **Apply:** https://jobs.ashbyhq.com/monday.com/12decb01-3f19-4fe6-96b7-91b5dbdca931

## Job description

[monday.com](http://monday.com) is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

## About the role

[monday.com](http://monday.com)'s AI platform is moving fast — new agents, new capabilities, new pricing — and every team in CCO needs to stay sharp on what's new, what it means, and how to use it. This role owns that mission. You'll be the deep AI product expert for our CCO Academy. You work directly with Product and Engineering, stay ahead of every release, and translate what you know into knowledge the whole group can act on. You're not a passive documenter — you're a multiplier. You write the guide, run the webinar, present the release, and make sure the whole team walks away smarter.

- Own the AI knowledge infrastructure for CCO: maintain accurate, up-to-date knowledge on AI features, agents, pricing, and positioning
- Stay ahead of every product release — translate new capabilities into structured enablement content before they ship
- Deliver knowledge to the group through live formats: run internal webinars, present product updates, lead knowledge sessions — you're comfortable in front of an audience and make complex content engaging
- Upskill the CCO Academy group through a mix of written resources and live delivery — make the whole team genuine monday AI experts
- Embed in your assigned POD and provide the product intelligence that drives their enablement work
- Proactively identify knowledge gaps and close them before they become blockers
- Contribute to agentifying the documentation and release communication process

## Requirements

- 2–4 years in product knowledge, technical writing, product enablement, or customer education at a B2B SaaS company
- Genuine depth of curiosity about AI products — you want to understand how agents work, not just what they do
- Strong ability to translate technical complexity into clear, accessible content for non-technical audiences
- Confident presenter: you're comfortable running a room, delivering webinars, and presenting product updates to groups of all sizes — you make the complex feel clear and the dry feel engaging
- Organized and systematic: you build processes, not just documents
- Comfortable working cross-functionally with Product, Engineering, and business teams
- Fast learner: monday's AI platform moves quickly, and so will you
- Nice to have: experience with knowledge management systems; background in AI or technical products; experience building self-serve learning resources

What [monday.com](http://monday.com) can offer you:

- Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
- Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
- Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success
- Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
- A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more

## About monday.com

## Company Overview
- **One-liner**: monday.com is a global software company that develops a browser-based AI work platform to help teams manage their work, automate processes, and achieve more together.
- **Entity Type**: Public (Nasdaq: MNDY)
- **Headquarters**: Tel Aviv, Israel (with major offices in New York, London, Warsaw, Tokyo, Singapore, Melbourne, and Munich)
- **Founded**: February 2012 (originally as dapulse, rebranded to monday.com in 2017)
- **Founders**: Roy Mann and Eran Zinman

## Core Business
- **Primary industry/industries**: Process management, project management software, productivity software, team management, customer relationship management (CRM), collaborative software
- **Target customers**: B2B - serving over 250,000 customers globally, including over 60% of the Fortune 500
- **Mission or purpose statement**: "Shape how the world works" - helping teams get more work done with AI-powered tools that automate, build, and scale impact end-to-end.

## Products & Services
- **monday.com Work OS**: The core platform, a customizable, no-code work operating system for managing projects, workflows, and processes across teams and departments.
- **monday AI Platform**: An enterprise-grade AI infrastructure that allows users to build and deploy AI agents to automate tasks, with features like simulation mode, full user control, and a guarantee that customer data is never used to train AI models.
- **monday CRM**: A customer relationship management solution built on the Work OS.
- **monday Dev**: A product management tool tailored for software development teams.
- **monday Sales CRM**: A dedicated CRM for sales teams.
- **monday Marketer**: A work management solution for marketing teams.
- **Open API & Integrations**: An open platform allowing third-party developers to build custom views, dashboard widgets, automations, and integrations with other work apps.

## Market Standing
- **Valuation/Market Cap**: As a public company, market cap fluctuates. During its last private round in 2019, it was valued at $1.9 billion. The company went public in June 2021.
- **Key Metric**: Over $1.232 billion in annual revenue (2025), with over $1 billion in ARR.
- **Notable Investors/Partners**: Insight Partners, Sapphire Ventures, Hamilton Lane, HarbourVest Partners, ION Crossover Partners, and Vintage Investment Partners were key investors in its growth rounds.
- **Growth Signals**: The company has grown to over 3,155 employees (2025), serves over 250,000 customers, and is trusted by over 60% of the Fortune 500. It is aggressively expanding its AI capabilities with its new AI work platform and agent features.

## Competitive Advantages
- **Platform Stickiness**: monday.com is a highly customizable, no-code platform that becomes deeply embedded in a customer's daily workflows, creating high switching costs.
- **Data Privacy & Trust**: The company explicitly states that customer data is never used to train AI models, a major differentiator for enterprise clients concerned with data security.
- **Enterprise-Grade Security**: Offers robust security, governance, permissions, and compliance features, making it a trusted partner for large organizations.
- **Strong Brand & Scale**: With over 1 billion in ARR and a massive customer base, the company has significant resources for R&D and market expansion.

## Strategic Focus
- **AI-First Platform**: monday.com is pivoting heavily to become "The AI Work Platform for People & Agents," allowing users to build, validate, and deploy AI agents to automate work. This is the company's primary growth vector.
- **Expanding Enterprise Footprint**: Deepening its penetration into large enterprises by offering a secure, scalable, and customizable platform.
- **Product Ecosystem Growth**: Continuously expanding its suite of specialized products (CRM, Dev, Marketer) to capture more of the enterprise software market.

## Why Work Here
- **Product-First Culture**: The company is deeply committed to building intuitive, powerful, and easy-to-use products that solve real customer problems.
- **Impact & Ownership**: Employees are given significant ownership over their work from start to finish, fostering a culture of personal investment and high impact.
- **Hybrid Work Model**: monday.com offers a hybrid work environment, with most teams spending three days a week in the office for collaboration and the rest working remotely.
- **Career Growth**: The company provides learning programs, mentorship, development opportunities, and an internal mobility process to support diverse career paths.
- **Global & Diverse Team**: With 3,000+ employees across 15+ locations and 17 teams, the company offers a truly international and diverse work environment. It is an equal opportunity employer committed to inclusion.
- **Strong Financial Health**: As a profitable, publicly-traded company with over $1B in ARR, monday.com offers stability and long-term growth potential for its employees.

## Sources
1. [monday.com Careers Page](https://monday.com/careers)
2. [monday.com Official Website](https://www.monday.com/)
3. [Built In - monday.com Company Profile](https://builtin.com/company/mondaycom)
4. [Wikipedia - Monday.com](https://en.wikipedia.org/wiki/monday.com)
5. [LinkedIn - monday.com](https://uk.linkedin.com/company/mondaydotcom)

## Other roles at monday.com

- [Software Engineering Tech Lead](https://feeny.ai/job/software-engineering-tech-lead-monday-com-warsaw-hxy41vksk9y2) — Warsaw, Poland
- [Software Engineer Tech Lead – AI Workflows & Automations](https://feeny.ai/job/software-engineer-tech-lead-ai-workflows-automations-monday-com-tel-aviv-5sck134zwndn) — Tel Aviv, Israel
- [Enterprise Account Manager](https://feeny.ai/job/enterprise-account-manager-monday-com-london-9zxy0khm0w3y) — London, United Kingdom
- [Product Marketing Manager, AI Builder](https://feeny.ai/job/product-marketing-manager-ai-builder-monday-com-tel-aviv-x2x548nqr14j) — Tel Aviv, Israel
- [Forward Deployed Consultant](https://feeny.ai/job/forward-deployed-consultant-monday-com-singapore-343eep63ymvh) — Singapore
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-monday-com-denver-me8t5gwwwqas) — Denver, CO
- [Field Marketing, BR](https://feeny.ai/job/field-marketing-br-monday-com-brazil-09sw1544pj2s) — Brazil
- [Strategic Account Manager](https://feeny.ai/job/strategic-account-manager-monday-com-london-n49wx74j8zhh) — London, United Kingdom
- [AI Solutions Builder](https://feeny.ai/job/ai-solutions-builder-monday-com-tel-aviv-tr7dhandq8vc) — Tel Aviv, Israel
- [Solution Architect - APJ](https://feeny.ai/job/solution-architect-apj-monday-com-sydney-rwzh3nb6m2mk) — Sydney, Australia